Videos

In this inaugural episode of Confessions of a Supply Chain Executive, host Chris Walton teams up with Richard Stewart (EVP of Product & Industry Strategy) and Eugene Amigud (Chief Innovation Officer) from Infios to conduct a forensic deep dive into retail's most persistent challenge: out-of-stocks. Despite billions spent on technology,…

Watch the full video with Placer.ai’s CMO Ethan Chernofsky here: https://www.youtube.com/watch?v=rU5vtypfLj8

How will Google’s new AI shopping features reshape traditional e-commerce? Anne weighs in on conversational search, agentic checkout, and AI that can even call stores on your behalf. Retailers do not necessarily need a brand new platform strategy, but they do need new thinking. As Google expands deeper into AI-driven…

Will Sizzler’s comeback actually work, or is it all nostalgia? Chris and Anne rate the odds and compare it to the Chi-Chi’s revival happening in the Twin Cities. Chris jokes there is only one correct steak rating, rare or medium rare, and that is the same rating he gives to…

What goes into the perfect hot chocolate? With Starbucks and Target releasing an exclusive frozen peppermint chocolate drink, Chris breaks down his ideal hot or frozen chocolate. Chris keeps it simple. No whipped cream, just a classic base with mini marshmallows. And not the freeze dried kind from the packet,…

What is your favorite Dick Van Dyke memory? With Dick Van Dyke turning 100 on December 13, Chris shares the role that stands out most to him. For Anne, nothing tops Dick Van Dyke in Mary Poppins. The chimney sweep character was funny, charming, and endlessly endearing, and it remains…

Who are you using Santa GPT for this holiday season? Chris shares that his mom already asked for a Brita water pitcher, which he ordered on Walmart Plus and had delivered in three hours. But he is hoping to find something more meaningful too, whether through Santa GPT or by…

Is Target finally getting its merchandising mojo back? Chris explains why he “freaking loves” this idea, even if it is small potatoes compared to Target’s larger turnaround needs. The collaboration gives shoppers a real reason to choose Target over competitors. The in-store Starbucks is already a differentiator, and pairing it…

Watch the full video with Placer.ai’s CMO Ethan Chernofsky here: https://www.youtube.com/watch?v=rU5vtypfLj8

Has Buy Now Pay Later finally crossed the chasm? Chris says yes, and Primark's latest move proves it. Seven years ago at Shop.org in LA in 2018, BNPL was still a fringe idea. Fast forward to 2025, and you can now buy four-dollar shirts at Primark using installment payments. As…

Why did Anne rate the new Grocery Dealz and Instacart integration an 8 out of 10? This partnership finally makes grocery delivery worth the cost. Grocery Dealz shows you the best prices across multiple stores, and Instacart delivers everything straight to your door. You get price transparency, real savings, and…

What’s the greatest compliment you’ve ever received? For Chris, it was being compared to Doug McMillon back in 2009, before McMillon became Walmart’s CEO. Chris shares the story of working in Boston for Target's baby division when a leader from Dorel Juvenile Group told him, "You remind me of Doug…

Watch the full video with Wiliot's Nick Matthews here: https://youtu.be/uuh-fGX0q5k?si=7d4bvoied71NYNlM

The lightning round brings holiday cheer and nostalgia to close this episode! Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chris reveals he'll use "Santa GPT" (ChatGPT for holiday shopping) to find gifts for his mom, though she already told him she wants a Brita water…

Target and Starbucks have partnered to create an exclusive frozen peppermint hot chocolate available only at Starbucks cafes inside Target stores nationwide. This episode, Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why this seemingly small move could signal Target's merchandising mojo is returning. Chris…

Google is rolling out major AI shopping features including conversational search, agentic checkout, and an AI that calls stores for you. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, sparks a fascinating debate about the future of shopping search. Anne argues Google's…

Watch the full video with Placer.ai’s CMO Ethan Chernofsky here:https://www.youtube.com/watch?v=rU5vtypfLj8

Primark has introduced Buy Now Pay Later options through Klarna and Clearpay... marking a major milestone in BNPL's journey from innovation to mass adoption. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores what this means for retailers. Chris declares that BNPL…

Grocery Dealz has integrated with Instacart to power same-day delivery directly from its price comparison app. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores why this partnership could be a game-changer for consumers. Anne and Chris rate this announcement an 8…

Doug McMillon is retiring as Walmart CEO, handing the reins to John Furner in February 2025. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores McMillon's incredible legacy... 400% stock gains, $576 billion in added market cap, and a cultural transformation that…

Watch the full video with Wiliot's Nick Matthews here: https://youtu.be/uuh-fGX0q5k?si=7d4bvoied71NYNlM