Videos

While Amazon wants to own the fleet, the tech, the airspace, and the relationships, Uber is doing what it does best. By partnering with Zipline—a proven operator with 135 million autonomous miles under its belt—Uber is positioning itself to scale faster than anyone else. We discuss Uber's new long-term equity…

Target reported its Q2 results, beating Wall Street's expectations with net sales up 5.3% and comp sales up 3.8%. In this clip, we break down what is driving this growth—from a 25% surge in same-day delivery to operational improvements that cut delivery times by two days. However, there is a…

Ocado is heading to Denmark. The tech provider has partnered with Nemlig, a pure-play grocer bringing in €440 million in sales, to construct a fully automated fulfillment center near Copenhagen. While a great win, the true story lies in how Ocado is evolving. With major clients like Kroger and Sobeys…

Amazon plans to take drone delivery to 500 cities by 2026. This is no longer just a gimmick—it's a massive infrastructure investment that will change the last-mile delivery mix forever. But with weight limitations and high capital expenditures, will the unit economics actually work? Watch as we analyze the boldest…

A Sainsbury’s supermarket recently paused its use of AI facial recognition technology after a shopper was falsely identified as a shoplifter and ejected from the store. While the system boasts a 99.98% accuracy rate, even a 0.02% error margin means innocent customers can face false accusations. In this video, we…

In this Retail Technology Spotlight series, Chris Walton sits down with Anton Sapriko, Founder and CEO of Scandiweb, to explore just how far AI has already gone in running the operational layers behind retail and what happens when employees shift from doing the work to supervising the systems doing it…

Watch the full video with Zenline AI’s Arber Sejdiji here: https://youtu.be/UQBG5YGH6eA

As someone born and raised in Hawaii, where does Joe Laszlo stand on pineapple pizza? Let’s just say he has strong feelings. Joe and Chris Walton debate the ultimate pizza controversy and agree that, despite its name, Hawaiian pizza is an absolute “abomination.” ▶️ Watch the full episode here: https://youtu.be/Di1g7tZTEmI

California Pizza Kitchen is shrinking its restaurant footprint, but could a new format focused on speed and convenience help the brand reach more customers? Joe Laszlo breaks down why CPK’s expansion into fast, automated pizza could be a smart move, especially in places like airports where a familiar brand and…

Ann Taylor is making its boldest marketing move in years, launching its first major campaign since 2017 alongside a Substack and New York Fashion Week activation. But is that enough to reintroduce a heritage brand to a new generation of shoppers? Joe Laszlo breaks down the challenge of nostalgic retail,…

Before social media, Sears had its own accidental viral moment. In 1975, a photo buried on page 602 of the iconic Sears catalog sparked a nationwide debate, a novelty song, and plenty of curiosity about what shoppers were actually seeing. Joe Laszlo shares the hilarious retail history behind the infamous…

Forget three-hour delivery. Chris Walton’s latest home repair project required a little more serious firepower after discovering bats and squirrels living in his attic. From calling in the Orkin Man to a two-day cleanup process and way more bat guano than anyone wants to deal with, Chris shares the home…

Home Depot is pushing for delivery in under three hours, but is there really demand for that level of speed in home improvement? Joe Laszlo explains why faster delivery makes sense for more than just planned renovation projects. From emergency repairs to those moments when something suddenly breaks, Home Depot…

Target is coming off back-to-back strong quarters and has raised its guidance for the second time this year. From 25% growth in same-day delivery to stronger-than-expected store comps, there are signs that Target’s turnaround efforts may be starting to pay off. Joe Laszlo breaks down what Target should be encouraged…

JC Penney is taking a punchy approach to winning back shoppers, directly calling out the off-price “treasure hunt” experience that has pulled traffic away from traditional department stores for years. But is taking aim at the competition a smart offensive move? Joe Laszlo breaks down why the campaign is getting…

What happens when two podcast hosts discover they share a love for museums? Joe Laszlo and Chris Walton compare their favorite museums, from the JFK Museum in Boston to The Cloisters, a hidden medieval escape at the northern tip of Manhattan. Joe explains what makes The Cloisters feel “literally magical,”…

Watch the full video with Zenline AI’s Arber Sejdiji here: https://youtu.be/UQBG5YGH6eA

California Pizza Kitchen wants to put its pizzas in a lot more places, with plans to expand its automated kiosk business to 1,000 locations. Chris Walton and Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, discuss whether automated food kiosks could open up an entirely new growth channel…

Chris Walton puts Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, in the Fast Five lightning round, covering everything from the great pineapple-on-pizza debate and their favorite retail commercials of all time to the most extravagant purchases they can justify on a time-per-dollar basis. ▶️ Watch the full…

Ann Taylor is making a major push to reinvent its brand through Substack, storytelling, and a new fall fashion blitz. Chris Walton and Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, discuss whether the strategy can help Ann Taylor reconnect with modern consumers and what other legacy retail…

J.C. Penney is taking aim at the off-price retail market, but Chris Walton and Joe Laszlo aren't convinced the strategy is necessarily the right move. Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, joins Chris to debate whether J.C. Penney can successfully compete with off-price retailers or whether…

Home Depot is taking same-day delivery nationwide with a new promise to get orders to customers in as little as three hours. Chris Walton and Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, discuss what the move says about the growing expectations around delivery speed and whether faster…

Target is showing signs of improvement, but is the retailer actually turning the corner? Chris Walton is joined by Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, to debate Target's latest results, including stronger sales, grocery growth, improved store traffic, and a raised outlook. But after a difficult…