In this Retail Technology Spotlight episode, Armen Mkrtchyan, CEO and co-founder of Extuitive, joins Omni Talk to tackle one of the oldest problems in advertising and to show how AI is finally cracking it. John Wanamaker famously said, "Half of my ads don't work. I just don't know which half."…
The News: Old Navy is set to launch a new subbrand and freestanding retail format called Old Navy Sport later this year. The Opportunity: The move represents a diversification play targeting a "cleaner gap" in the accessible and budget-friendly portion of the athleisure market. The Challenges: Experts question if branding…
Explore the factors behind Burger King's sudden growth in the QSR industry, including consecutive quarters of positive same-store sales and traffic. We break down their nationwide hiring push across nearly 6,500 locations and the leadership of Tom Curtis in driving this brand transformation.
The Rollout: Dollar General’s Media Network is deploying AI-enabled audio to 6,000 locations. The Business Model: Analyzing retail media as a high-margin revenue stream layered on top of a low-margin business. Customer Experience (CX) Risk: The danger of audio feeling like "noise" or interruptive advertising rather than timely, helpful information…
An in-depth look at Andy Jassy’s latest shareholder letter, detailing how Amazon is moving from consumer storytelling to "machine" storytelling. Key Discussion Points: The shift of AI to the center of gravity across AWS, retail, and advertising. How cost savings and logistics improvements are fueling long-term reinvestment. Amazon's strategy to…
Highlights the two significant moves made this week: the new "uplifted" store designs in Chicago and the new financial incentives for baristas. Key Talking Points: The new performance bonus and expanded tipping options could add $1,200 annually to a barista's pay. The connection between employee experience and customer experience. A…
Watch the full video with A&M’s Jeremy Levine here: https://youtu.be/wKFWPqvAXmo
Old Navy Sport, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to debate whether Old Navy can become a legitimate disruptor in the athleisure market. John Benson says he’s holding for now. He likes the diversification play and sees potential in…
AI-Powered In-Store Audio, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to discuss whether AI audio inside stores could be one of retail media’s most underrated opportunities right now. Jennifer Meyers says the upside is huge because it reaches shoppers at…
Burger King’s Resurgence, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to discuss why Burger King has become one of the hottest names in the QSR industry again. John Benson says the comeback is the result of a true multi-year turnaround.…
Starbucks’ Back to Starbucks Plan, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to discuss how confident they are that the coffee giant’s turnaround strategy is working. John Benson says he’s bullish and rates the plan an 8 out of 10,…
Andy Jassy’s 2026 Shareholder Letter, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to break down what stood out most from Amazon’s latest vision for the future. Jennifer Meyers says the biggest takeaway is clear: AI is now at the center…
The Trump DoorDash McDonald’s Story, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to discuss reports of a McDonald’s DoorDash delivery outside the Oval Office and share their own wildest delivery experiences. Jennifer Meyers steals the segment with a hilarious story…
The Little House on the Prairie Reboot, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to discuss Netflix bringing the classic series back for a new generation. John Benson says the original was always on in the background growing up, but…
The Boston Marathon, Chris Walton is joined by Jennifer Meyers of the A&M Consumer and Retail Group to reflect on one of Boston’s most iconic annual events and share their own marathon experience. Jennifer Meyers jokes that while he’s never run an official marathon, he’s completed a few through airports…
The Alex Cooper and Alix Earle Feud, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to debate the latest internet drama after Alex Cooper accused Alix Earle of starting “fake drama.” The group weighs in on who’s right and whether the…
Watch the full video with A&M’s Jeremy Levine here: https://youtu.be/wKFWPqvAXmo
This Omni Talk Retail Fast Five segment explores Amazon CEO Andy Jassy’s latest shareholder letter and how the company is evolving beyond ecommerce into an AI and infrastructure powerhouse. Chris Walton, Jennifer Meyers, and John Benson discuss Amazon’s bets on robotics, logistics, cloud computing, and artificial intelligence while debating whether…
In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso and Veloq, Chris Walton is joined by Jennifer Meyers and John Benson of the A&M Consumer and Retail Group to unpack the week’s biggest retail stories and what they…
Watch the full video with A&M’s Jeremy Levine here: https://youtu.be/wKFWPqvAXmo
This Omni Talk Retail Fast Five Lightning Round segment closes out the show with rapid-fire questions on pop culture, personal stories, and unexpected hot takes. Chris Walton, Jennifer Meyers, and John Benson debate Team Alex Cooper vs. Team Alex Earle, share strange DoorDash experiences, discuss the Little House on the…
This Omni Talk Retail Fast Five segment explores reports that Old Navy may launch a new standalone concept called Old Navy Sport focused on affordable activewear. Chris Walton, Jennifer Meyers, and John Benson debate whether Old Navy can carve out space in the crowded athleisure market and if Gap Inc.…
