Videos
Why Culture Still Drives Sneaker Commerce with The Sole Supplier | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton caught up with George Sullivan, CEO & Founder of The Sole Supplier, to unpack why culture still sits at the center of sneaker and streetwear commerce. George shares…
The Pace of Change in Retail Has Never Been Faster with Richard Lim | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton speaks with Richard Lim, CEO and Founder of Retail Economics, about the accelerating pace of change reshaping retail. Richard shares how today’s macroeconomic environment, from inflation pressures to…
How Empathy, Compassion, and Openness Built a Global Brand for PerfectTed | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton speaks with Marisa Poster, Co-Founder of PerfectTed, about how a deeply personal founder story turned into a fast-scaling global consumer brand. Marisa shares how her own experience with…
NIFT’s Simone Oloman and the Shift to 90 Minute Retail Fulfillment | RTS 2026
In this Omni Talk Retail episode, recorded live at the Retail Technology Show 2026 in London, Chris Walton speaks with Simone Oloman, Co-Founder and CEO of NIFT, about how instant delivery is reshaping retail expectations. Simone breaks down the idea behind “Need It For Tonight,” a platform turning stores into…
Aptos’ Nikki Baird on AI and the Next Era of Retail POS | RTS 2026
In this Omni Talk Retail episode, recorded live at the Retail Technology Show 2026 in London, Chris Walton speaks with Nikki Baird, VP of Strategy & Product at Aptos, about what is actually shaping the future of retail. Nikki explains why every meaningful technology decision must start with the consumer,…
Marks & Spencer Chairman Archie Norman on Truth Turnarounds and Leading Change | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London, Chris Walton is honored to talk with Archie Norman, Chairman of Marks & Spencer, about what it really takes to lead a successful business turnaround in today’s retail environment. Archie shares why struggling organizations often…
The Risk of Going Vanilla in Retail with Ann Summers CEO Maria Hollins | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Maria Hollins, CEO of Ann Summers, to discuss what it takes to lead a bold brand in a highly restricted digital landscape. Maria shares her…
Banter, Big Takes, and Retail Chaos
In the middle of the energy and chaos at the Retail Technology Show 2026 in London, Chris Walton and guest host Ben Miller of Shoptalk are back with another hashtag#FASTFIVE. Expect plenty of personality, quick banter, and important insights as they break down what’s happening in retail right now and…
Retail Is Emotional, Not Rational with Kate Hardcastle The Customer Whisperer | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London, Chris Walton speaks with Kate Hardcastle, also known as the Customer Whisperer, about what truly drives consumer behavior in today’s retail landscape. Kate shares why shopping is fundamentally emotional, not rational, and explains how brands…
Luxury Retail Is Won Before the Sale with Noble Panacea | RTS 2026
Luxury retail is not about faster conversion. It is about deeper connection. At Retail Technology Show 2026 in London, Chris Walton sits down with Will Lockie, Global Digital Director at Noble Panacea, to explore how luxury brands approach digital differently, from storytelling and discovery to personalization and AI. Will shares…
Debenhams Group’s ESG Playbook with Sophie Rycroft | RTS 2026
There is no version of modern retail where ESG, sourcing, and quality operate separately anymore. Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sophie Rycroft, Group ESG, Sourcing & Quality Director at Debenhams Group, to discuss how one of the UK’s largest digital retail groups…
Why Timing Is Everything in Baby Retail with Sarah Ashby | RTS 2026
How do you build a retail brand around one of the most emotional, time-sensitive moments in a customer’s life? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sarah Ashby, Interim CEO & COO of Mamas & Papas, to discuss how the brand is redefining the…
How Holland & Barrett Is Using AI to Reinvent Wellness Retail | RTS 2026
Live from Retail Technology Show 2026 in London, Omni Talk Retail’s Chris Walton sits down with Katya Denike, Chief Product Officer at Holland & Barrett, to discuss how one of Europe’s leading wellness retailers is using technology, product thinking, and AI to transform the customer experience. Katya shares why Holland…
Inside Harrods’ Playbook for Luxury Customer Experience with CRO Mark Blundell | RTS 2026
How do you deliver world-class luxury service to millions of annual visitors while preserving exclusivity, personalization, and the magic of in-store retail? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Mark Blundell, Chief Retail Officer at Harrods, to discuss how one of the world’s most…
Monica Vinader CEO Reveals How to Build a Global Luxury Brand Customers Love | RTS 2026
How do you scale a luxury brand without losing what made customers love it in the first place? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Sebastian Picardo, CEO of Monica Vinader, to discuss the future of modern luxury retail. Sebastian shares lessons from leadership…
British Retail Consortium CEO on Inflation, Labor Reform, and AI Regulation in UK Retail | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Helen Dickinson, Chief Executive of the British Retail Consortium, to discuss the biggest policy and economic forces shaping UK retail today. Helen explains how the…
ASOS Exec Reveals How Flexible Fulfillment Is Changing Fashion Retail | RTS 2026
How do you run a global fashion marketplace serving 18 million active customers across 200 markets while keeping assortment fresh, fulfillment fast, and brand partnerships strong? Live from Retail Technology Show 2026 in London, Chris Walton sits down with Shazmeen Malik, Partner Brands and Flexible Fulfillment Director at ASOS, to…
Cotswold Outdoor CEO on Building Better Stores and Winning in Outdoor Retail | RTS 2026
In this Omni Talk Retail episode, recorded live at Retail Technology Show 2026 in London from the Vusion podcast studio, Chris Walton sits down with Jamie Kristow, CEO of Cotswold Outdoor Group, to discuss how the company is modernizing specialty outdoor retail through service, store innovation, and retail media. Jamie…