In this week’s Omni Talk Retail Fast Five, sponsored by A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and new Fast Five sponsor SmartScout, Chris Walton welcomes his good friend Richard McKenzie into the guest hosting chair for the very first time. And Richard came prepared. Very prepared.…
Chris Walton is back on GrocerTalk this week, joining Ben Miller for a show all about growth, loyalty and the changing grocery shopping experience. Sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, they dig into Costco’s growth machine, Morrisons’ latest Click & Collect experiment, and a Kroger double-header on…
Tesco employees recently took to Reddit to express frustration over how delivery partnerships with Uber Eats and Deliveroo are impacting store operations. High order volumes and picking demands are taking staff away from regular store duties, like staffing checkouts. In this video, Ben Miller and Jordan Berke discuss: - The…
From real-time feedback feeds in corporate offices to co-creating private label products, Sam’s Club is setting a high bar for customer-centric retail. Watch as Ben Miller and Jordan Berke break down how continuous member feedback powers their app, Scan & Go technology, e-commerce, and merchandising success.
Why Grocers Can Breathe a Sigh of Relief Over Seattle’s New Pricing Law Is personalized shelf pricing actually a concern in grocery retail?4\ Seattle’s Fair and Transparent Pricing policy targets individual-level price manipulation, but retail CEOs were never planning to use dynamic shelf pricing that way. Watch as Ben Miller…
Is AI set to disrupt grocery retail more than fashion, consumer electronics, or pharmacy? Instacart's Chris Rogers thinks so. Ben Miller and Jordan Berke break down his bold predictions and analyze the unique challenges of grocery retail: - Why grocery is uniquely complex compared to other retail sectors - The…
Get ready! Over 100 Toys R Us pop-up stores are launching nationwide this year, significantly more than last year. Is this a strategic move by WHP Global, and will it succeed where Spirit Halloween paved the way? The toy market's margins are a key question. #ToysRUs #PopUpShop #RetailNews #WHPGlobal
Kohl's is struggling with too much inventory and understaffed stores. The solution? Reduce fixtures and product by 20% to simplify operations and create focus for both staff and customers. #Kohls #RetailStrategy #BusinessTips #StoreOptimization
Explore the innovative Meta store design! Discover interactive tech, smart mirrors for virtual try-ons, and a highly engaged staff showcasing the latest products. See how Meta brings its technology to life. #MetaStore #TechExperience #Innovation #RetailTech #Metaverse
Imagine sitting in a Paris cafe with glasses that translate the waiter speaking to you in real-time, or instantly deciphering a menu. Seamless language translation, right before your eyes. #SmartGlasses #FutureTech #Translation #TravelTech
Kohl's in-store experience described as the 'orphaned love child' of TJ Maxx and Macy's. The brand faces a strategic challenge with its large, overstocked stores. #Kohls #RetailStrategy #Shopping #DepartmentStores
In this Retail Technology Spotlight Series, Chris Walton sits down with Brian Kinsella, Chief Product Officer at Manhattan Associates, to explore one of the biggest technology dilemmas facing growing retailers and brands: Do you start small and risk outgrowing your systems, or invest in enterprise technology before you have the…
Watch the full video with A&M’s Chad Lusk here: https://youtu.be/rYOw-pVlja4
Watch the full video with A&M’s Chad Lusk here: https://youtu.be/rYOw-pVlja4
Meta is offering camera-free, audio-first AI smart glasses as privacy concerns around wearable technology continue. Does removing the camera make Chris Walton want to run out and buy a pair? Producer Ella gets his take on smart glasses, privacy, style and the use cases that could finally win him over.…
If you could have one thing delivered to your backyard by drone in 20 minutes, what would it be? For Chris Walton, the answer is easy: pizza. Producer Ella finds out why drone-delivered pizza might just be his dream delivery experience. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g
You only get one night. Are you spending it in Nashville or Las Vegas? After recent trips to both cities, Producer Ella makes Chris Walton pick a side in the Fast Five lightning round. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g
What is the best retail employee uniform of all time? With Kroger rolling out its new dress code, Producer Ella puts Chris Walton on the spot, and his answer takes us all the way back to Burger King in the 1980s. Watch the full Fast Five episode here: https://youtu.be/YTVMA7yS7-g
Lowe’s is taking to the skies, becoming the first home improvement retailer to launch drone delivery through partnerships with DoorDash and Wing. Customers can get more than 100 project essentials delivered in as fast as 20 minutes. Chris Walton explains why forgotten painter’s tape, caulk, batteries and other last-minute essentials…
Amazon is letting merchants using its Multichannel Fulfillment service offer Prime delivery directly on their own websites, with no added cost to retailers or shoppers. Is Prime on your own site a gift for mid-sized retailers or a Trojan horse that makes them even more dependent on Amazon? Chris Walton…
Kroger just updated its store dress code for the first time in a decade, putting nearly 400,000 associates across 21 chains in company-issued shirts after shoppers said they were having trouble finding employees. Can something as simple as a new uniform actually improve the store experience? Chris Walton explains why…
Tapestry is making Coach and Kate Spade products purchasable directly inside Google’s Gemini app and AI Mode, complete with Google Pay checkout and no website redirect. Chris Walton breaks down why he likes the experiment, but also why brands shouldn’t overinvest in someone else’s AI experience at the expense of…
Amazon just cut off Meta’s new Muse AI agent from shopping on Amazon.com, citing data security concerns. But as AI shopping agents continue to gain traction, Chris Walton asks the bigger question: Can Amazon really keep the agents out, or will consumer demand ultimately force its hand? Watch the full…
Producer Ella puts Chris Walton on the hot seat for a solo Fast Five lightning round. What’s the greatest retail employee uniform of all time? Vegas or Nashville for one night only? What’s the one thing Chris wants delivered to his backyard by drone in 20 minutes? And could camera-free…