Episodes

Primark has introduced Buy Now Pay Later options through Klarna and Clearpay... marking a major milestone in BNPL's journey from innovation to mass adoption. This episode, sponsored by the A&M Consumer and Retail Group, Mirak...

Grocery Dealz has integrated with Instacart to power same-day delivery directly from its price comparison app. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores...

Doug McMillon is retiring as Walmart CEO, handing the reins to John Furner in February 2025. This episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, explores McMillon's incred...

In this 5 Insightful Minutes episode, Chad Lusk, Partner and Managing Director at A&M Consumer and Retail Group, joins Omni Talk to break down their latest consumer sentiment survey results that every retailer needs to unders...

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Doug McMillon retiring as Walmart CEO, with John Furner tak...

The lightning round gets personal as Kelly reveals she'd trade her data to Ulta for holiday discounts (with three sisters and multiple gift exchanges, who can blame her?), Waqas picks "Things to Do in Denver When You're Dead"...

Dollar General has appointed Travis Nixon as SVP of Artificial Intelligence, tasking him with using AI to optimize supply chain, store operations, and merchandising. But how long before every retailer has a Chief AI Officer—a...

Target's new "10-4" policy requires employees to smile and wave at customers within 10 feet, and personally greet them within 4 feet. Is this explicit instruction necessary for today's workforce, or a forced, performative app...

Bath & Body Works is bringing Fresh Balsam to Grand Central Terminal, movie theaters, and interactive mall kiosks in what beauty expert Kelly Carey calls "my favorite marketing campaign of the year." But is piping fragrance i...

Amazon is suing Perplexity AI over its Comet shopping agent, claiming it "covertly accesses Amazon customer accounts" and interferes with the curated shopping experience Amazon built over decades. But is this defensive move f...

Adobe's October data reveals a game-changing milestone: generative AI traffic is now converting 16% BETTER than traditional sources—a complete 180 from three months ago when AI traffic converted 9% WORSE. This episode breaks ...

Placer.ai’s CMO Ethan Chernofsky is back... revealing why the “convenience above all” mindset is costing retailers millions and what’s actually driving traffic in 2025. Omni Talk and Placer.ai reunite for their annual traditi...

In this Retail Fast Five episode, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Anne Mezzenga and Chris Walton are joined by the A&M Consumer and Retail Group's Managing Dire...

In this Retail Technology Spotlight episode, Nick Matthews, VP of Solutions and Architecture at Wiliot, joins Omni Talk to reveal how Walmart is deploying Bluetooth-enabled IoT technology across all 4,600 U.S. stores and 40 d...

The Lightning Round gets wild this week! From a soccer coach using Chat GPT to devise winning defensive strategies, to Jonathan Bailey's Sexiest Man Alive title, to John Lewis offering hand massages for loyalty members, and C...

In a surprising move, GrubHub (owned by Mark Lore's Wonder super app) is partnering with Instacart to enable grocery delivery directly through the GrubHub platform. But this partnership raises major strategic questions: Why w...

Kroger is making history as the first retailer to integrate restaurant delivery directly into their grocery app through an expanded partnership with Uber Eats. Now customers can order their weekly groceries AND dinner from lo...

Mondelēz (maker of Oreo and Chips Ahoy) is investing over $40 million in a custom generative AI tool to slash marketing costs by 30-50% and create TV-ready ads for the 2027 Super Bowl. But is building proprietary AI technolog...

Starbucks just revealed that delivery has become a $1 billion annual business, growing 30% year-over-year—and it's changing everything about how we think about coffee shops. With 40% of delivery orders including food, this ma...

Amazon is shaking up Whole Foods with a controversial transformation that has retail experts divided. From robot-powered "ShopBots" in the back room fetching Tide Pods and Pepsi, to a massive 3,800 square foot Amazon Grocery ...

Computer vision is transforming retail stores, but most pilots fail to scale beyond proof of concept. In this Omni Talk Ask An Expert episode, hosts Chris Walton and Anne Mezzenga sit down with Joe Serrano (Global Managing Pa...

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group , Mirakl , Ocampo Capital , Infios , and Quorso , Chris and Anne discussed: Amazon's push to add mainstream brands like Pepsi and Dorit...

In this Retail Technology Spotlight Series episode, Julie Haleluk, Global Head of Growth at Amazon Shopping Video, and Wayne Purboo, VP of Amazon Advertising and Amazon Shoppable Video, join Omni Talk to reveal the future of ...

Chris and Anne tackle the week's quirkiest retail stories: Netflix bringing Stranger Things' finale to theaters, Target's Weirdly Hot Santa returns for year two, Lululemon's NFL licensing sparks more debate, and Red Bull drop...