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Welcome to The Remarkable CEO Podcast, a show hosted by Dr. Pete Camiolo and Dr. Stephen Franson. In this episode, Dr. Pete and Dr. Stephen continue their analysis of the business Rubik’s Cube by diving into the importance of training your team. The most important investment you can make as the CEO of your practice is investing in hiring and training the right people. Dr. Stephen and Dr. Pete highlight this by identifying the three problems most CEOs encounter concerning training. Finally, they talk about the cultural impact that training can have on the beliefs, values and behaviors of those within your practice.
00:49 – Dr. Stephen and Dr. Pete revisit the six sides to the business Rubik’s Cube
01:45 – Introducing today’s topic, Training
02:02 – Dr. Stephen shares a special announcement
02:59 – Dr. Stephen and Dr. Pete take the time to read some listener reviews
04:23 – Return on investment
07:03 – The sports franchise analogy
10:11 – Solving the three problems regarding training
11:16 – Solving Problem #1: Doctors who don’t train
14:31 – Beliefs, values and behaviors
16:27 – Solving Problem #2: Doctors who stop training
20:58 – Solving Problem #3: The problem-solving firefighter chiropractor
24:58 – Dr. Pete tees up the topic of the next episode of The Remarkable CEO
EPISODE QUOTES
“The best investment you can make is training your team.” (01:53)
“The greatest R.O.I., return on the investment, of your time, of your energy, of your focus, and of your money, is in investing in training your team.” (05:54)
“If we see the reality of what we do and what’s at stake and we don’t respond appropriately, to me that’s an incongruency.” (07:52)
“There’s three things that are going to happen as a result of this [proper training]. Number one: the practice is gonna grow. Number two: your income and impact is gonna grow. And number three is your freedom is gonna grow as a leader.” (11:06)
“Your investment in training your team and developing your team has trumped the value of marketing.” (11:54)
“Training, it’s cultural.” (14:32)
“‘A’ players want to be trained. They want to be developed. And they will not tolerate ‘B’ or ‘C’ players.” (17:10)
“Topgrading says that hiring the wrong person is gonna cost you three times their salary that year. Losing the right person will cost your five times their salary that year. That outta pain you.” (19:10)
“Training implies role playing. You’re either meeting, or you’re studying and learning, or you’re training. And training means role playing.” (23:14)
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BOOKS MENTIONED
