Episodes

Among the many challenges electricians face is shifting from hourly to flat rate pricing. Many customers often prefer an hourly rate since they believe this saves them money, which can be a problem if you're planning to make the switch. If you cannot develop a good plan that helps customers understand why flat rate pricing is better, they'll be hesitant to move away from the hourly rate. This leads to potential project loss, conflict with customers, and frustration on both ends. So how do you d...

For any electrician, the true test of success is not only in reaching the job site but also in how you use the time you have before arriving. Taking those 15-45 minutes to prepare yourself mentally can make all the difference between getting the job or not. Undeniably, we often spend these times in the van listening to blasted music, binging out at a gas station, lighting a cigarette, or even calling a friend to complain about work. These activities subconsciously take you away from the goal of...

As an electrician, it's always the ultimate goal to resolve our client's electrical problems and deliver the best possible service. However, while we fix faults, we overlook their emotional needs too. We lean too much on the electrical aspect that we forget that this problem they're going through has caused stress, frustration, and even inconvenience. Failing to look at this situation at an emotional aspect can cause you to appear generic, like someone just trying to get the job done. When this ...

For many electricians, ruining your process and not sticking to your script as a result of objections is a common drawback. Lacking a consistent process can damage your future work ethic and inevitably lead to degrading critiques from clients. Consequently, this will discourage them from working with you. Fortunately, there's a way to overcome this issue and that's by adopting a consistent process. Take what’s working, block what isn't, and make it your own. Take the time to evaluate your set p...

SUMMARY KEYWORDS people, eddie, talking, business, electrical, questions, electrician, trust, call, customer, edward, fellas, big, edie, problem, life, put, company, man, asked What’s the difference between winning and losing in business? 4:45 When do you get to cash in on your equity? 7:22 How many times does an electrician go to a home that isn’t sold every year? 11:44 How to interrupt your client. 15:54 What’s the most important piece of engagement? 19:53 What is your lifetime customer...

Nov 2, 2022 Speakers: Kent Boll, Clay Neumeyer SUMMARY KEYWORDS business, people, service, bit, clay, customers, electrician, absolutely, wife, number, contractors, life, organization, technician, big, company, talked, rise, electrical Outline Ken’s background and how he got started in business. (0:50) How he became an electrician and how he got started. (4:11) How did you find out about SGI? (10:47) How did you get involved with SGI and how did you become a member? (15:49) The first goal of eve...

Rise II Rise Ep1 Guillermo Castillo Tue, Nov 01, 2022 5:09PM • 1:03:03 SUMMARY KEYWORDS business, people, service, bit, clay, customers, electrician, absolutely, wife, number, contractors, life, organization, technician, big, guillermo, company, talked, rise, electrical SPEAKERS Guillermo, Clay Neumeyer Outline Don’t throw the towel in. 0:00 How he got into the business of electrical work. 1:57 What is it about Residential Service that sets it apart from everything else? 8:21 Clay’s passion for ...