Navigating Revenue Integrity in Healthcare: A Conversation with Catherine Keegan

Catherine Keegan, a seasoned professional with 34 years in the RCM space, shares her journey in academic healthcare and community medicine at East Carolina University. As the Director of Revenue Integrity, she discusses the vital role her team plays in revamping the revenue cycle process, ensuring compliance, and driving positive change appreciated by the entire community. Keegan's responsibilities include overseeing the Charge Description Master, fee schedules, charge reconciliation, and clinical denial management, showcasing her passion for making a difference in healthcare.