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Episodes

#6 – Technology, Automation & Scalability in RCM
March 18, 2026

#6 – Technology, Automation & Scalability in RCM

In this episode, Chanie Gluck shares her expertise on technology, automation, and scalability in the realm of Revenue Cycle Management (RCM). As part of our eight-part series on preparing your RCM business for an exit or high...

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#5 - Leadership, People & Process Can the Business Run Without You
March 11, 2026

#5 - Leadership, People & Process Can the Business Run Without You

In this episode, Chanie Gluck explores the crucial topic of founder dependency in the medical billing industry. As part of our eight-part series on preparing your RCM business for an exit or a higher valuation, we delve into ...

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#4 -  Client Concentration & Contracts
March 4, 2026

#4 - Client Concentration & Contracts

In this episode, Chanie Gluck dives into the critical topic of client concentration in the revenue cycle management (RCM) industry. Drawing from her extensive experience, she explains how over-reliance on a few clients can je...

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#3 - Financials That Increase Valuation
Feb. 25, 2026

#3 - Financials That Increase Valuation

In this episode, Chanie Gluck shares critical insights into the financial aspects that can make or break a medical billing business's valuation. Drawing from her extensive experience, she emphasizes the importance of financia...

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#2 - What Buyers Look for in RCM Companies
Feb. 18, 2026

#2 - What Buyers Look for in RCM Companies

In this episode of our solo series, we explore critical insights for RCM business owners aiming to enhance their company's value and prepare for a potential exit. Discover what buyers truly seek in RCM companies, including ri...

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#1 - The Exit Mindset - Build to Sell.
Feb. 11, 2026

#1 - The Exit Mindset - Build to Sell.

In this inaugural episode of our short solo series, we explore the essential foundations of preparing your RCM business for an exit or a higher valuation. Our focus is not merely on selling your company, but on building a str...

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Preparing Your RCM Business for an Exit (or a Higher Valuation) - new short solo series - Coming soon
Feb. 10, 2026

Preparing Your RCM Business for an Exit (or a Higher Valuation) - new…

If you own or lead an RCM business, here’s a question worth sitting with: Could your business run — and hold its value — without you? A new short solo series is coming to Leaders in Medical Billing . It’s about building an RC...

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Navigating RCM Growth Mode with Randi Tapio
Dec. 10, 2025

Navigating RCM Growth Mode with Randi Tapio

In this episode of Leaders in Medical Billing , Chanie Gluck sits down with Randi Tapio , a seasoned revenue cycle management (RCM) leader whose career spans hands-on billing, consulting, and building high-performance teams. ...

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Navigating the Tech Bubble: Strategies for Medical Billing Companies with Matt Seefeld
Nov. 12, 2025

Navigating the Tech Bubble: Strategies for Medical Billing Companies …

In this episode of "Leaders in Medical Billing," host Chanie Gluck welcomes Matt Seefeld, CEO of , to discuss his extensive experience in the healthcare industry. With over 24 years in management consulting, Matt shares insights into process...

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AI in Action: What’s Really Working in RCM
Sept. 17, 2025

AI in Action: What’s Really Working in RCM

In this special episode of Leaders in Medical Billing, host Chanie Gluck is joined by 4D Global CTO Nishant Mathew to explore how AI is reshaping the revenue cycle. Together, they break down the difference between determinist...

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Bonus Episode: AI for Patient Billing — Real-World Tools, Results & Strategies
Aug. 13, 2025

Bonus Episode: AI for Patient Billing — Real-World Tools, Results & S…

In this bonus episode of Leaders in Medical Billing , we’re bringing you the full replay of our most recent, live webinar: AI for Patient Billing . Hosted by Chanie Gluck, this session features a deep dive into how artificial...

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Diversifying Your Billing Teams with Scott Delmarr
July 22, 2025

Diversifying Your Billing Teams with Scott Delmarr

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Scott Delmarr , President of Congress Billing, to explore how substance use and behavioral health providers can take back control of their revenue cyc...

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Beyond Billing: Culture, Compassion, and Coaching with Davia Ward
July 1, 2025

Beyond Billing: Culture, Compassion, and Coaching with Davia Ward

In this episode of Leaders in Medical Billing, Chanie Gluck welcomes Davia Award, founder of Healthcare Partners Consulting & Billing (HPC), to share her extraordinary journey from a small-town biller to a national force in m...

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RCM Growth Strategy: Scaling from $15M to $50M with David Strand
June 16, 2025

RCM Growth Strategy: Scaling from $15M to $50M with David Strand

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with David Strand, CEO of Unis L ink and former COO of the Cleveland Clinic and Alina Health. David brings over 30 years of cross-sector healthcare leadership...

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Taking a Consultative Approach to RCM with Kem Tolliver
June 3, 2025

Taking a Consultative Approach to RCM with Kem Tolliver

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Kem Tolliver, President & CEO of Medical Revenue Cycle Specialists and co-host of the RevDive podcast. Kem shares her journey from medical receptionist to a nationally...

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What’s Your Billing Company Worth in 2025? M&A Strategy with Brian Greenberg
May 19, 2025

What’s Your Billing Company Worth in 2025? M&A Strategy with Brian Gr…

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Brian Greenberg, a highly experienced M&A and strategic advisor in the Revenue Cycle Management (RCM) space. With 25+ years of experience and ove...

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Navigating Offshore/Onshore RCM Success with Ramesh Gogineni
May 5, 2025

Navigating Offshore/Onshore RCM Success with Ramesh Gogineni

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Ramesh Gogineni, CEO of Med-Strategies, who shares his entrepreneurial journey from India to the U.S., and how he built a hybrid offshore/onshore medical billing model...

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Bots, AI, & the Future of Billing at AdvancedMD with Angela Mcoy
April 21, 2025

Bots, AI, & the Future of Billing at AdvancedMD with Angela Mcoy

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at , to explore her inspiring career journey and the innovations transforming the RCM space.  Angela shares how...

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CDI, Leadership, & Innovation: Improving Healthcare Systems Worldwide with Paula Hall
April 1, 2025

CDI, Leadership, & Innovation: Improving Healthcare Systems Worldwide…

In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led...

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How AI Voice Agents are Transforming Healthcare with Ankit Jain
March 17, 2025

How AI Voice Agents are Transforming Healthcare with Ankit Jain

In this episode of Leaders in Medical Billing, Ankit Jain, co-founder and CEO of Infinitus Systems, discusses how AI voice agents are changing the healthcare industry. With a background in AI venture capital investment and experience launching...

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Building a Global Team: Offshoring and AI with John Gwin
March 2, 2025

Building a Global Team: Offshoring and AI with John Gwin

Chanie Gluck is joined by John Gwin, founder and CEO of The Auctus Group, a consulting firm specializing in financial and operational services for plastic surgeons and dermatologists. In this episode, John shares his passion for technology,...

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Unlocking Solutions: Automating Financial Workflows with Sasha King
Feb. 17, 2025

Unlocking Solutions: Automating Financial Workflows with Sasha King

In this episode of Leaders in Medical Billing, host Chanie Gluck speaks with Sasha King, co-founder of Anatomy Financial. Anatomy is a healthcare tech start-up focused on automating financial workflows in the medical billing industry. Sasha shares her...

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The Future of Healthcare Billing: Cutting-Edge Technology at Adonis with Jonathan LaChapelle
Jan. 31, 2025

The Future of Healthcare Billing: Cutting-Edge Technology at Adonis w…

In this episode of Leaders in Medical Billing, host Chanie Gluck welcomes Jonathan LaChapelle, Director of Revenue Cycle Management at , a cutting-edge revenue intelligence and automation platform designed for healthcare. Jonathan shares insights from...

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RCM Operational Excellence with Melanie McGivney
Jan. 20, 2025

RCM Operational Excellence with Melanie McGivney

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Melanie McGivney, Director of Operations at Impact Healthcare Solutions. With over 20 years of experience in revenue cycle management (RCM), Melanie shares insights on...

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