You can cancel your subscription yourself from the billing page. Deleting your account and website entirely is handled by our support team.
How to cancel your subscription
- Go to your billing page (in your dashboard, click your account at the bottom of the sidebar, then Billing).
- Next to your active plan, click Cancel Plan.
- Follow the prompts. We'll ask why you're leaving, and depending on your answer we may offer an alternative — like pausing your subscription for up to 3 months at no charge.
- Once you confirm, you'll receive a confirmation email. Your subscription stays active until the end of the current billing period, then no further charges are made.
Canceling doesn't delete your website — it just comes off the public internet, and everything is saved if you ever want to come back. See what happens to your site when you cancel.
If you have multiple subscriptions on your account, email support@podpage.com and we'll make sure the right one is canceled.
Refunds
If you cancel within 30 days of a charge, you're covered by our money-back guarantee — just ask and we'll refund what you paid. Refunds typically take 5–10 business days to appear on your statement. See the full Podpage refund policy.
How to delete your account and website
- Email support@podpage.com with the subject line "Account Deletion Request."
- Include the email address you use to log in and which website(s) you want deleted.
- Our team will confirm the deletion, usually within about 24 hours.
Tip: If your show is just going on hiatus, consider canceling (or pausing) instead of deleting — your site will be waiting for you, exactly as you left it, whenever you're ready to return.