Episodes

Eagle Eye CEO and former Tesco executive Tim Mason joined Anne and Chris to share his thoughts on how retailers can leverage customer data, personalized promotions, and new technologies to strengthen loyalty and drive incremental sales. In this podcast, Chris and Anne go deep with Tim on: The history of Tesco’s clubcard Omnichannel personalization AI analytics Actionable tips on winning through customer relationships Point-of-Sale integrations Optimal product assortments And how to creat...

Onebeat VP of Retail Strategy, Greg Arthur, joined Chris and Anne to share how leveraging AI for inventory optimization can help retailers maximize sell-through rates and profitability. In this podcast, Chris and Anne go deep with Greg on: Self-adjusting, short-term algorithms for granular inventory level predictions Allocating the right inventory across stores and channels Reducing markdowns and carryover stock with data-driven replenishment Achieving higher sales velocities and sell-throu...

In this episode of the Omni Talk Retail Technology Spotlight Series, Chris and Anne discuss an innovative approach to improving last-mile delivery with Buncha CEO Bharat Pulgam. They explore how Buncha leverages scheduled time windows, refrigerated vehicles, and W-2 drivers to drive value, quality of service, and sustainability in last mile grocery delivery. Bharat outlines Buncha's milkman-style model, order aggregation technology, and white-label partnerships with retailers seeking reliabili...

Get an inside look at the Manifest 2024 supply chain conference happening in February in Las Vegas. Tanzil Uddin, SVP of Production at Manifest, joins us to highlight keynote speakers, programming tracks, exhibits, and networking opportunities at this must-attend event for end-to-end supply chain professionals. With over 300 exhibitors, 40+ supply chain CEOs and CSCOs presenting across 3 days, and 5000 attendees from 50 countries, Manifest 2024 is shaping up to be a premier gathering for those ...

TGW’s Vice President of Business Development, James Osborn, joined Chris and Anne to continue the ongoing education around the topic of microfulfillment. In this podcast, Chris and Anne go deep with James on: A good working definition of microfulfillment (i.e. between 500 and 1,000 orders per day) The key differences between microfulfillment and grocery operations in the U.S. vs. Europe (e.g. European stores are much smaller, which increases picking efficiency) Considerations for colocation ...

Bynder’s Director of Global Field and Customer Marketing, Brian Kavanaugh, joined Chris and Anne for the second time in 2023 to give an even deeper look into Digital Asset Management. In this podcast, Chris and Anne go deep with Brian on: The challenges retailers are faced with when it come to Digital Asset Management (aka DAM) Why these challenges become particularly acute during the key holiday selling season The value gained, both in sales and productivity, from having a strong DAM setup ...

Amazon VP AWS Applications, Dilip Kumar, is back for his regular annual appearance to discuss how Amazon continues to think about the evolution of checkout and personal identification. In this podcast, Chris and Anne go deep with Dilip on: - The latest Amazon Just Walk Out innovations, including the two new recently opened Seattle Seahawks and Texas Rangers Fan Shops. - The evolution of Amazon One palm payment - And, finally, where Just Walk Out and Amazon One could be headed next Dilip is ...

Dematic Market Development Director, Kim Baudry, joins Chris and Anne for the second time in 2023 to discuss the major trends she is seeing as retailers try to bring their fulfillment closer to their end consumers.

In our latest Spotlight Series Podcast, Anne and Chris learn all they can about generative AI from Amanda Saunders, the Senior Manager for Enterprise and Edge AI Product Marketing at NVIDIA.

Lucky Co-Founders Sneh Parmar and Nafis Azad discuss the new way DTC brands are “going direct” through social media with leading companies like Sephora and Walgreens.

Vyrill’s Ajay Bam joins Chris Walton and Anne Mezzenga live from CommerceNext to discuss the growing importance of in-video search for both retailers and brands.

Jason Del Rey joins Chris and Anne to discuss his new book, Winner Sells All: Amazon, Walmart And The Battle For Our Wallets.

A first-of-its-kind Unified Commerce Benchmark Index for Specialty Retail has just been released!

Avalara’s Meg Higgins and BigCommerce’s Sharon Gee join Chris Walton and Anne Mezzenga to discuss all the pressures the omnichannel evolution has placed on retailers’ abilities to collect tax accurately at a local level.

Openforce CEO Wendy Greenland joins Chris Walton and Anne Mezzenga to discuss all the hidden and messy truths that come with doing last-mile delivery well at scale.

In the latest episode of our Omni Talk Retail Spotlight Series, 1010data’s Chief Product Officer Jonah Ellin joined Chris Walton and Anne Mezzenga to discuss why dedicating data and AI resources to improve promotional effectiveness may be the smartest decision retailers and CPGs can make right now.

In this latest episode of our Omni Talk Retail Spotlight Series, Buncha Co-Founder and CEO Bharat Pulgam joins Chris Walton and Anne Mezzenga to discuss a smarter way to think about last-mile delivery, i.e. giving customers scheduled weekly neighborhood deliveries at a fraction of the cost.

In this latest episode of the Omni Talk Retail Spotlight Series, Shoptalk’s Krystina Gustafson and Ben Miller join Chris and Anne to discuss what they believe are the five trends most shaping retail right now and how they plan to cover them at Shoptalk 2023.

In this latest episode of the Omni Talk Retail Spotlight Series, Treasure Data Industry Principals Irene Sibaja and Danica Konetski join Chris and Anne to discuss how retailers and CPGs can best leverage a CDP (Customer Data Platform) in this new era of omnichannel retailing.

In this latest episode of the Omni Talk Retail Spotlight Series, SAP’s SVP and Head of Solution & Innovation Experience Andre Bechtold joins Chris Walton and Anne Mezzenga to discuss what it takes to open up a bona fide retail innovation lab right in the heart of SAP’s NYC headquarters.

In this latest episode of the Omni Talk Retail Spotlight Series, Dematic Market Development Director, Kim Baudry, joins Chris and Anne to discuss the lessons learned from those who invested in microfulfillment early on and what we should expect the big bets to be as retailers shift to new closer-to-consumer strategies that deliver across all channels.

In this latest episode of the Omni Talk Retail Spotlight Series, Celebrus CEO Bill Bruno joins Chris Walton and Anne Mezzenga to discuss identity resolution and how integral it is to real-time personalization.

In this latest episode of the Omni Talk Retail Spotlight Series, Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work.

In this latest episode of the Omni Talk Retail Spotlight Series, ToolsGroup CEO Inna Kuznetzova joins Chris Walton and Anne Mezzenga to discuss how retailers can better align their inventory forecasting and allocation in record time.