Who Needs Restaurants? CPK Bets On 1,000 Kiosks | Fast Five Shorts
California Pizza Kitchen wants to put its pizzas in a lot more places, with plans to expand its automated kiosk business to 1,000 locations.
Chris Walton and Joe Laszlo, Head of Content & Insights, U.S. at Shoptalk, discuss whether automated food kiosks could open up an entirely new growth channel for restaurant brands and what happens when the restaurant experience becomes less about the restaurant itself.
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CPK California Pizza Kitchen is partnering with T Rock Global to deploy up to 1,000 automated pizza kiosks nationwide over the next three years, expanding into airports, universities, hospitals, hotels and other high traffic non restaurant locations.
Speaker AAccording to ChainStorage, the rollout will initially focus on clusters of at least 20 units across 30 major US markets, with T Rock leveraging its nationwide infrastructure including 32 warehouses, a dedicated Van Feet Van fleet, I should say not feet flat van fleet and thousands of technicians to deploy, replenish, maintain and support the machines.
Speaker AThe kiosk use TurboChef, yes, Turbo Chef Powered Cooking Joe touchscreen technology and data driven systems and can prepare a pizza in as little as 90 seconds.
Speaker ACPK began testing automated retail in 2025 with machines already operating at airports including Boston, Logan Hartsfield, Jackson, Atlanta, Dallas, Love Field and Dayton international, and another 15 machines are set to activate at universities by the end of 2026.
Speaker ANotably, this news also comes a few months after CPK was acquired by an ownership group consisting of Consortium Brand Partners, Elders Industries, R5 Brands and Convive Brands following the chain's 2020 bankruptcy filing.
Speaker AJoe this is also the put you on the spot Question of the week.
Speaker AThe A and M put you on the spot question of the week.
Speaker AHere it is.
Speaker ACalifornia Pizza Kitchen has been declining in location count roughly 8% per year on average from 2021 through the end of 2025.
Speaker AIs a format expansion like this likely to be successful as the brand overall contracts or is streamlining the value prop down to product sales speed and convenience exactly what the brand needs?
Speaker BI think this is a good move.
Speaker BI like this strategy on CPK's part.
Speaker BIt's maybe underappreciated that CPK also has a pretty strong CPG business.
Speaker BLike they're available in frozen format in a whole bunch of grocery stores around the country.
Speaker BCPK's president is actually going to be on stage at Grocery Shop in September talking about the CPG strategy and how it fits into the broader strategy.
Speaker BI don't know if we'll be asking him about expansion of vending machines around the country, but I hope we do so.
Speaker BI think this is a good move.
Speaker BI think it comes down to strategy like where they locate these things and kind of what the other food options are in the vicinity, but I think about most of the airports I travel through I might actually like a Turbo Chef frozen pizza over the other things on offer.
Speaker BSo I think it kind of depends on if environment.
Speaker BCPK has the advantage of a brand that all of us kind of are Familiar with like however much or little we have kind of nostalgia for it or love for it.
Speaker BDepends.
Speaker BBut it's at least kind of known and dependable as opposed to like a brand new brand.
Speaker BAnd I think that'll, that'll be helpful in these spaces where it's like, oh look, it's a kiosk.
Speaker BI can get a fresh hot pizza instantaneously, almost instantaneously.
Speaker BI, I think it's a good value proposition depending on where these things are located.
Speaker BSo all comes down to geography and placement and being real smart about that.
Speaker AYeah.
Speaker ATwo minutes for a pizza, Joe.
Speaker AThat's nuts.
Speaker AIsn't.
Speaker BIs?
Speaker BI mean, I have long been a fan of the pizza robot that actually assembles the pizza kind of fresh.
Speaker BAnd I do not think that is what this is.
Speaker BI think these are probably pre made and flash frozen and flash reheated.
Speaker BBut still, I think again, kind of given a lot of the airports I've been through recently and the other options I've had for food, I think this will be appealing to at least some people.
Speaker AI think so too.
Speaker AI mean, I like this move.
Speaker AYou alluded to their CBG business.
Speaker AI mean I used to run frozen food at Target and I can tell you.
Speaker AYeah, they used to do.
Speaker AThey do a dang good CBG business.
Speaker AYeah.
Speaker AAnd so you know, the, the brand resonates with people.
Speaker APeople understand what their frozen pizza, to your point, Joe, essentially tastes like.
Speaker AAnd you know, I think the other point about this, when I think when I step up and I look at 30,000 Foot View, the other questions I started asking, reading this headlines and preparing for today's show.
Speaker AAnd Joe, I'm curious to get your take on this too.
Speaker AThe CPK in store experience isn't really anything to write home about, you know, particularly in an airport, which is where I was, where there's one in the Vegas airport, where I just was this weekend.
Speaker AAnd in fact I would say that very few in restaurant pizza experiences are.
Speaker AWhich is why we don't have a national pizza place that we all love anymore.
Speaker ALike the Hut is gone, Joe.
Speaker ARight.
Speaker ANobody goes to Pizza Hut anymore.
Speaker AGodfather's Round Table, those are virtually non existent because people, at the end of the day, they just want a quality pie.
Speaker AThey just want a quality pie that they can count on and come back to.
Speaker AAnd so to your point, Joe, especially in an airport setting a quality pie in under two minutes.
Speaker ASign me up for that.
Speaker AI'm worried the line's gonna be too long at the kiosk.
Speaker AHonestly, once this word spreads on this and the other thing I wonder about too, Joe, if this tech is that slick, right.
Speaker AAre we gonna see other brands follow suit and go in this direction?
Speaker AAre there going to be lots of pizza kiosks all throughout the world?
Speaker AGet it on your way out the door.
Speaker AIt only takes you two extra minutes.
Speaker AThat, I mean, I don't know, I don't think it's that crazy, but Joe, talk me off the ledge here.
Speaker BYeah, no, I think it's potentially a compelling offer.
Speaker BPizza has long been a convenience food in the sense of, to your point, like, it's not so much something people in most of the country go out for.
Speaker BThey get it delivered to them from Domino's or whoever.
Speaker BAnd so kind of this kind of the shift to a kiosk based delivery method is just a small shift in venue, but kind of equal, if not more so, convenience.
Speaker BAnd yeah, I think it comes down to like, keeping these things stocked, understanding kind of the demand patterns through the course of the day and kind of making sure that there's always pizza when somebody wants one.
Speaker BTo your point, like, I think maybe one of the, one of the biggest challenges they'll face is not too little demand for these things, but too much demand for them because you go to a couple of kiosks and they're sold out and then you kind of write them off and that would, that would obviously undermine the value of this initiative.
Speaker AYeah, or, yeah, or the line's too long.
Speaker ALike you're waiting five people in front of you and it's gonna be 10 minutes before you get to the front of the line to place your Kia, play your.
Speaker AI don't know how many at one time, too.
Speaker AThe article didn't say that, like, maybe it can.
Speaker AYou can prepare more than one pizza at one time.
Speaker BYeah, they'll put two side by side or something like that.
Speaker BBut.
Speaker BBut yeah, I do think kind of understanding likely demand or, or, you know, being fast to adapt to demand as it emerges is going to be key here.
Speaker AIt's a cool headline.
Speaker AIt's the last headline I picked this week, but I'm glad I did because it's also a good representation of a company willing to go out and disrupt itself potentially before somebody else does.