Walmart Takes Vizio Private Label & Target Gives People A Big Reason To Go To Costco | Fast Five
In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand:
- Walmart’s plan to sell Vizio TVs exclusively as a private brand (Source)
- Tesla’s Supercharger Diner officially opening in Los Angeles (Source)
- Mall of America expanding car-counting video analytics across its campus (Source)
- Tesco launching early delivery slots for families during the summer (Source)
- Target ending its price matching policy starting July 28 (Source)
And A&M’s Chris Creyts and Brandon Pezely also dropped by to help us hand out insights on how grocers should be thinking about space allocation for their future success and store development plans in this week’s 5 Insightful Minutes segment.
There’s all that, plus Southwest Airlines new seating policy, Midwestern In-N-Out dreams, and a tribute to the dearly departed Malcolm-Jamal Warner.
P.S. Also be sure to check out our podcast rankings on Feedspot
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#RetailNews #WalmartVizio #TeslaDiner #RetailTech #TargetPricing #RetailPodcast #OmniTalk #MallofAmerica #TescoDelivery #RetailInnovation #PrivateLabel #ConnectedTV
00:00 - Untitled
00:38 - Unlocking New Revenue Streams in Retail
04:47 - Transition to Retail Headlines Discussion
05:56 - Walmart's Strategic Shift: The Vizio Acquisition and Its Implications
13:32 - The Future of Fueling Stations and EV Charging
22:01 - Evaluating Space Strategy in Retail
28:22 - The Future of Grocery Delivery
34:00 - The Impact of Price Matching on Retail Strategies
41:41 - The Shift to Assigned Seating at Southwest Airlines
42:51 - Transition to the In-N-Out Discussion
The Omnich Fast 5 is brought to you by the A and M Consumer and Retail Group.
Speaker AThe A and M Consumer and Retail Group is a management consulting firm that tackles the most complex challenges and advances its clients, people and communities for their maximum potential.
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Speaker AThat's M I R A K L.com and Symbi Symbi powers the most retail banners in the world with today's only multimodal platform for in store intelligence.
Speaker ASee how Albertsons, BJ's, Spartan Nash and Wakefern win with AI and automation at simbirobotics.com and Infios.
Speaker A@ Infios, they unite warehousing, transportation and order management into a seamless, adaptable network.
Speaker AInfios helps you stay ahead from promise to delivery and every step in between.
Speaker ATo learn more, visit infios.com and Clear Demand pricing shouldn't be guesswork.
Speaker AClear Demand's AI powered pricing data and optimization solutions help retailers stay competitive while protecting margins, smarter pricing strategies, stronger profits.
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Speaker ALearn more@cleardemand.com omnitalk and finally, Ocampo Capital.
Speaker AOcampo Capital is a venture capital firm founded by retail executives with the aim of helping early stage consumer businesses succeed through investment and operational support.
Speaker ALearn more@ocampo capital.com hello, you are listening to Omnitalk's Retail Fast Five ranked in the top 10% of all podcasts globally and currently the only retail podcast ranked in the top 100 of all business podcast on Apple Podcasts the Retail Fast five is the podcast that we hope makes you feel a little smarter, but most importantly, a little happier each week too.
Speaker AAnd the Fast 5 is just one of the many great podcasts you can find from the amitalk Retail Podcast Network alongside our Retail Daily Minute which brings you a curated selection of the most important retail headlines every morning and our Retail Technology Spotlight series which goes deep each week on the latest retail technology trends.
Speaker AIt's July 23, 2025.
Speaker AI'm one of your hosts, Anne Mazinga.
Speaker BAnd I'm Chris Walton.
Speaker AWe are here once again to discuss all the top headlines from the past Week making waves in the world of Omni Channel retailing.
Speaker AChris, before we get into the headlines, you and I are headed out to the Hamptons of the Midwest.
Speaker AGrand Rapids, Michigan next week.
Speaker AFirst, I want to know, have you ever been?
Speaker BNo, I haven't been.
Speaker BYes, we're heading out there for the Spartan NASH Conference next week.
Speaker BAnd I've never been.
Speaker BAnd I'm curious, like, have you been?
Speaker BAnd number two, do you think you haven't either?
Speaker BMy.
Speaker BHere's my question for you.
Speaker BDo you think the rapids are really grand, like, or are they more like, you know, because, like, Grant's a pretty.
Speaker BIt's a pretty bold statement, right?
Speaker BLike, so, like, like you think we're going to.
Speaker AYeah.
Speaker AWhy, like, the canyon?
Speaker ALike, are we about to go see the.
Speaker AThe Grand Canyon of rapids?
Speaker AThat's what my expectations are.
Speaker BYeah.
Speaker BYeah, right?
Speaker BBecause, like, there's only so many levels above grand.
Speaker BI was thinking about this last night.
Speaker BLike, maybe majestic beats grand.
Speaker BI don't know.
Speaker BBut like, I'm curious, like, what these rapids look like.
Speaker BI've never seen P of the Grand Rapids, right.
Speaker BAre they going to be mediocre?
Speaker AAre they going to be, like, no idea.
Speaker AIs the city centered around them?
Speaker AListeners in Grand Rapids, what should we do and see while we're there?
Speaker AAt the Spartan Nash Conference next week where we'll be recording live, we will report back.
Speaker AIf you want to submit your ideas to us on LinkedIn, go ahead and do that and then maybe we can do some special reporting from the.
Speaker AThe rapids of the Grand.
Speaker AThe grandest of rapids will come.
Speaker BI'm dying to find out what these rapids look like.
Speaker BI really am.
Speaker BLike, I actually, I. I messaged one of our friends on LinkedIn who's a follower of ours.
Speaker BShe lives in Grand Rapids.
Speaker BI'm gonna be in town next week and like, let's, let's meet up.
Speaker BLike, I want to, I want to know what I'm in for here, you.
Speaker AKnow, because I'm gonna be really disappointed if there's no rapids.
Speaker AChris, if that was just like, old.
Speaker BA pebble in a stream, you know, like, just like, you know, like, I'm just not going to be into that.
Speaker BSo I don't know.
Speaker AAnyway, like, old, like you have, you have visions of this grand thing and then, I don't know, this has gotten into like, we're in some serious Larry David territory right now.
Speaker BYeah.
Speaker BI want to be blown away and I want like, Snake river, white water rafting rapids, American river, you know, outside Sacramento.
Speaker BI want those kind of rapids.
Speaker BI want white water and.
Speaker BAll right, we shall see.
Speaker BEnough.
Speaker BEnough rapid dialogue.
Speaker BLet's get to the Fast5 headlines as Fast as we can.
Speaker BAll right, in today's Fast 5, we've got news on Tesla opening its supercharger diner, mall of America's new car counting tech, Tesco launching early delivery slots for families during the summer.
Speaker BTarget ending its price matching policy.
Speaker BI have lots of thoughts on that one.
Speaker BCan't wait to hear what you think too.
Speaker BAnd and A&M's Chris Crates and Brandon PZ stopped by for five insightful minutes on how grocers should be thinking about space allocation for their future success and store development plans.
Speaker BBut we begin today with the Vizio into the future and okay, okay.
Speaker AHeadline number one, Chris.
Speaker AWalmart plans to sell Vizio TVs exclusively as a private brand.
Speaker AAccording to Bloomberg, Walmart Inc. Plans to make Vizio a private label brand by the end of the year and will sell its Smart TVs exclusive exclusively at Walmart and Sam's Club.
Speaker AThe retailer is bringing Vizio's operating system to its private label TV brand on that's O N N and has been working on making TV a shoppable experience in which consumers can buy items while watching shows.
Speaker AWalmart acquired Vizio last year for $2.3 billion.
Speaker AChris, this is also the A and M put you on the spot question.
Speaker AWalmart's move with Vizio may just look like not wanting to share sales of a top five TV brand in the US but, but explain to us all why this move, starting with the 2024 Vizio acquisition to begin with, isn't just about hardware, but about advancing an exclusive media ecosystem across content, consumer data, advertising and commerce that benefits Walmart and branded suppliers.
Speaker BAll right, all those things, huh?
Speaker BAll right, I'll do my best.
Speaker BYou know, I mean, first of all, with the announcement, I'm not surprised by this and I'm not surprised by the announcement at all.
Speaker BI mean, I think, I think I predicted it on this show when we discussed the merger last year.
Speaker BWhich is why I like the deal, because there's two sides to this deal, which gets us the question that A&M's inherently asking.
Speaker BThe first part is you inherently lock the competition out from selling what has traditionally been an entry level TV and you're forcing them to find another source, you know, right here before the holidays too.
Speaker BNow, hopefully you were smart enough to get prepared for that.
Speaker BBut the second piece of it is, and really this is what the core of the deal is really about for, for the most part is Walmart gets the controlled substrate atop which it can experiment with the full power of connected TV retail media advertising.
Speaker BIt's all about connected TV and programmatic advertising at this point.
Speaker BAnd in fact, like a recent IAB report, my favorite, I think IAB may be my favorite acronym because it reminds me of Star wars for some reason.
Speaker BBut the iab, the International Advertising Bureau, I think it's International Advertising Bureau.
Speaker BI'm not exactly sure.
Speaker BYou probably know that better than I do, but.
Speaker BBut they said that ad buyers expect 47% of CTV inventory to be biddable this year.
Speaker BThat's up from 34% in 2024.
Speaker BSo there's still a lot of room to grow there.
Speaker BAnd when buying CTV programmatically, 41% of buyers also believe it will drive a better return on investment and ad spend.
Speaker BAnd 35% expect it to be easier to achieve scale.
Speaker BSo that's where things are going.
Speaker BAnd if memory also serves, and one third of Walmart's current profit is coming from retail media.
Speaker BSo this whole move just supercharges that position.
Speaker BThat's what it's all about.
Speaker BIt gives Walmart profit upside and therefore a competitive advantage against Costco, Target and other grocers, primarily not so much against Amazon, but against the other core of who Walmart competes with as it continues to reinvest what will become then over time, a disproportionate share of retail media dollars back into its business to drive growth.
Speaker BSo at net net, you know, people always use the expression like, you know, chess versus checkers.
Speaker BWalmart and isn't just playing omnichannel chess to everyone else's checkers.
Speaker BTo me, it's more like they're playing a game of pickup basketball as adults against third graders, just squatting away everything that's in their way or, you know, or said another way, they're playing the long game and they're playing to their strengths.
Speaker BSo that's, that's the core of what this whole Vizio acquisition is all about.
Speaker AYeah, I agree.
Speaker AI mean, I think there's just, we, we have no idea just the upside that they still haven't even explored yet or the possibility that Walmart has here.
Speaker AAnd I think when you do compare it against Amazon and, and some of the retail media revenue that they've, that Amazon has right now, like Walmart's still in the very early stages of starting to compete with that.
Speaker AAnd so I, I do think that this is a really good moat for Walmart in the race against Amazon.
Speaker AJust because of this ecosystem that they're building.
Speaker AAnd I think the other thing that you really have to take a look at here too, Chris, is think about the value of all of the data from Walmart customers.
Speaker AYou have them across all demographics that are going to be engaging with this.
Speaker AA TV is a great way to get them engaged.
Speaker AYou know, you, you think about like being able to put this TV up in one of, in, you know, anybody's houses from, you know, people who are buying their first apartment all the way to, you know, somebody that's buying three of these Vizio TVs during Walmart plus days because they're the cheapest one and they're going to put them in three rooms of their house.
Speaker AI think that's the thing that we're not talking about enough here is just the full 360 view that Walmart will be able to offer brands because they know about those people, what they're watching on TV and what they're engaging with, how they're interacting with their programs and, and Walmart plus and other other behaviors online and they have store behaviors too that they're going to be able to connect all this stuff together in ways that no one, not Target, not Amazon, not no one else can compete with.
Speaker AAnd so I think this is really just the dawn of what we're going to see happen with Walmart and retail media and their potential here.
Speaker BYeah, you're dead right.
Speaker BI mean the retail advertisers are going to spend money with Walmart because their data is going to be better and they're going to actually be able to see the closed attribution of the sale too, easier than they can through other, you know, connected TV vehicles.
Speaker BYou know, go ahead.
Speaker AYeah, and the last thing too, I think is we haven't, we haven't really dug into the hardware value of this too.
Speaker AI mean, I think when you look at like we, I just used the example of Prime Week last week, Amazon, what are they giving deals on?
Speaker AThey're giving deals on fire sticks, on Kindles, on all the things that Walmart is now going to be able to offer their consumers to.
Speaker AAnd in addition to just being like, we have one of the cheapest, best quality TVs, we're also going to give you, you know, $50 back Walmart, your Walmart plus account if you buy like they just, this flywheel is just going to continue and continue and continue.
Speaker AAnd we, you know, right now people are focused on the retail media angle, but I also think there's a hardware benefit too of what Walmart's going to be able to do and how they're going to be able to drive traffic to their, their properties with something that's as big of a draw as a TV too.
Speaker BOh, 100%.
Speaker BThat's how I was going to close this.
Speaker BThis headline was, you know, it's not coincidental that they're planning this just in time, like three months out from Black Friday as well.
Speaker ARight.
Speaker BIt's going to be a key piece of their merchandising strategy.
Speaker BAnd I wouldn't be surprised if Walmart offers incredible deals.
Speaker BThey might tie it in with Walmart plus as well.
Speaker BAnd it's going to get.
Speaker BAnd they're going to try to put this into as many households as possible as soon as possible, starting with this Black Friday season.
Speaker BSo, yeah, I think it's a great move and that I can tell you really like it too.
Speaker BAnd you're starting off very, very energetic and excited.
Speaker BSo.
Speaker BAll right, let's keep rolling.
Speaker BThis next story is.
Speaker BThis next story is kind of.
Speaker BIt's hilarious in some ways and not so funny in other ways, I think.
Speaker BBut headline number two, Tesla's Supercharger diner has officially opened according to Teslarati.com and did you know there was a site.
Speaker ATeslarati.com I did not know this existed, but yeah, there's a lot of Tesla content out there.
Speaker AShould one be interested in diving in?
Speaker BNo doubt.
Speaker BI'm actually a little scared to talk about this story, to be honest with you, but Tesla has officially opened its Supercharger Diner in Los Angeles to the public for the first time.
Speaker BIt is an 80 supercharger lot with two movie screens and a full service 24.7diner that serves a wide variety of locally sourced food for patrons while they charge or even just stop by.
Speaker BAnd not coincidentally.
Speaker BAnd I'm curious to get your take on this too, the diner opened at 4:20pm because.
Speaker BOf course, why not?
Speaker BBecause of the significance of 4:20, which did not dawn on me until about 20 minutes after reading that headline.
Speaker BAnd are you buying or selling the idea of Tesla Supercharger diners populating the national landscape?
Speaker AI'm going to go ahead and sell this one.
Speaker BAre you okay?
Speaker AI'm not hedging.
Speaker BI thought you'd go the other way.
Speaker ANo, no.
Speaker BLike, no hedging.
Speaker ANo.
Speaker AJust going to full on sell.
Speaker ANow, should convenience store retailers and fueling station retailers be thinking about the future of the fueling station?
Speaker A100%.
Speaker AThat is something that we've been talking about.
Speaker AI remember two years Ago at Chop Talk Europe, I was talking to the head of BP Europe about this exact thing.
Speaker AWhat, what do you do when people start spending more time if they're going to be charging?
Speaker AI think it's this concept though, is purely a marketing play.
Speaker AI think it's just trying to get people to engage with Tesla during a time that the brand is not doing so well and you have some questionable behavior by its founder.
Speaker AI think that is something that is, is the real focus here and I think a way to maybe try to maintain some brand advocacy for the Tesla founders who are still very positively Tesla.
Speaker AI just don't see this as a concept that's going to go throughout the country, especially like this location right on Santa Monica Boulevard.
Speaker AAnd I don't know if you saw the pictures, but I encourage people to go to teslarati.
Speaker AThey put up giant screens in front of people's patios.
Speaker ASo there's apartment buildings that are now like, there's not even more than a meter between the, the screen, now the back of the screen and these people's condos.
Speaker ACondo building.
Speaker ASo I would not be surprised if we see this thing drastically reduced or shut down in the next couple months.
Speaker AAnd it was, it looked at as, hey, we just wanted to distract people with this big marketing ploy.
Speaker AThe timing seems really interesting given what's going on with the brand right now.
Speaker ASo, so I'm, I'm selling it.
Speaker AKeep thinking about how you're going to engage consumers in the fueling station, but not with this concept.
Speaker ABut what about you?
Speaker BYeah, well, I, I'm actually, I'm not as hard on it as you are.
Speaker BI'm.
Speaker BOkay, I, I am, I am selling it in its current iteration, you know, iteration.
Speaker AThe Galaxy Diner, whatever the hell you.
Speaker BWant to call it.
Speaker BYeah.
Speaker BYou know, as an LA tourist attraction, sure, fine.
Speaker BAnd you know, I'm not surprised.
Speaker BIt feels a little overblown, overstated.
Speaker BBut that's typical of first experiments because you can always scale them back too.
Speaker BBut the one misgiving I have about it that I think particularly is not going to work when you think about it from a user design perspective, is the movie theater.
Speaker BLike, the whole thing seems to be way souped up more than it needs to be.
Speaker BAnd the movie theater means the trip has to be planned like, and so the trip is going to take a ton of time.
Speaker BSo why do I want to introduce that friction into my life with EV charging?
Speaker BThat seems really tough.
Speaker BSo as I look.
Speaker BAnd then the other point about this too is we look to the Evolution of EV charging too.
Speaker BIt's going to get faster, it's going to get quicker.
Speaker BSo like, I'm not going to, it.
Speaker AMay go away altogether.
Speaker AI mean, you look at like hydrogen charging or whatever this is to like.
Speaker BYeah, I'm getting my keys on that one.
Speaker BI'm not going there.
Speaker BBut like they're gonna make it faster where you're not gonna want to watch a whole movie while you're getting your car charged.
Speaker BAnd nobody wants to sit and watch in their car and watch a movie anyway because that's gone away too, you know, and that technology has been a lot better over the years.
Speaker BSo.
Speaker BSo, you know, but the dining component of it, sure, yeah, I think that could work.
Speaker BAnd maybe.
Speaker BSo that's why when I think about national scale, like I think if they went more still like the roadside flying J market rather than the tourist attraction and they try to populate those throughout the country because yes, if you're going to take your car on the road, you need reliable charging stations.
Speaker BLike that's where I think this potentially still could go.
Speaker BBut yeah, as a current incarnation, like I'm just like, whatever, dude, total tourist attraction.
Speaker BGet your 420 stuff, you know, take another hit on that 420 bog and whatever and, and, and scale this sucker back is what I'm thinking.
Speaker AYeah, could not agree more.
Speaker AMoving on, moving on.
Speaker ALet's go to headline number three.
Speaker AMalvAmerica is expanding an ongoing deployment of Axis Communications car counting video analytics across more than a dozen locations on its 5.6 million square foot campus in Bloomington, Minnesota.
Speaker AAccording to chain Storage, the mall has been deploying intelligent cameras from access to improved surveillance and security since 2023.
Speaker ANow, Mall of America is also utilizing AI enabled video analytics to support parking operations and provide safety security to shoppers.
Speaker AThe mall initially piloted an Axis camera deployed on a light pole isolated from the building.
Speaker ADespite difficult access to power and data, the trial system proved more than 99% accurate with performance improvements after minor adjustments.
Speaker AThe success of that initial test led Mall of America to expand the implementation and the car counting data now drives macro level decisions about mall hours and event planning as well as micro level scheduling for vendors and staff.
Speaker ALooking ahead, Mall of America is exploring the addition of capabilities like people counting and license plate recognition, as well as leveraging line analytics to better understand customer trends such as distinguishing hotel guests from shopping center customers.
Speaker AChris, what do you think of Mall of America's new parking lot technology?
Speaker BI like it a lot.
Speaker BThat's what I'll just come right out and say it.
Speaker BThe Mall of America and particularly Jill Renzlow and her team there.
Speaker BAnd I got the chance to interview her on stage last year and you and I both known her for years actually too.
Speaker BThey do a better job than anyone of understanding that the measure of success really at the end of the day when you're talking about physical retailing is that people have a good time.
Speaker BAnd particularly when you're in malls, like the casino analogy is 100% apropos.
Speaker BSo, you know, finding a parking space quickly impacts whether people are happy.
Speaker BFeeling safe impacts whether people are happy.
Speaker BGetting through lions quickly impacts how people are feeling.
Speaker BSo knowing how much staff like you mentioned in the, in the article, that impacts that too.
Speaker BSo yes, yes, Net net.
Speaker BI love the investment and can't, I can't wait to see what they do next with it too.
Speaker BAnd because I think there's angles from talking to her on stage last year, there's angles on the safety and the theft prevention side of this that I think get really interesting in the long run.
Speaker AYeah, I think you hit on safety and convenience like number one and two things that they have to make sure are, are set up.
Speaker APeople have that great experience when they're at the mall.
Speaker AWhat I really love about this though, Chris, is using AI to analyze the license plates and where that can go.
Speaker AThe future of this investment, because what I think, you know, you have right now is the mall knows about traffic.
Speaker AThey can count people coming in and out.
Speaker AThey could do intercepts to gather data from visitors that are coming through the mall at key points of time.
Speaker ABut with this, they could actually start to get the same visibility for their tenants that they have on an online website.
Speaker AThey know this, the zip code that people are traveling to.
Speaker AThey know the time of, that they're spending at the mall.
Speaker AThey know what times of year they're coming.
Speaker ASo are their peaks really, you know, should they start focusing on, you know, different times of year outside of, you know, the, the holiday summer break peak that they get, the back to school shopping peak, the holiday peaks that they get.
Speaker AThis is really going to allow Mall of America to personalize the experience for their cons, their consumers or their, their visitors more than they ever have before.
Speaker AAnd I think that's what's really key here to that casino experience that you're talking about and giving people a feeling like this mall shopping experience has been 100 designed to suit me and the needs of my family, especially for those travelers.
Speaker AThey have tons of people that come from like 2, 2 plus hours away to do shopping trips here.
Speaker AAnd I think that's the real unlock here and the value to future retail tenants that they're not going to get at a lot of other malls yet.
Speaker ASo that, to me, that's really where the future of this goes.
Speaker AAnd this technology from Axis is really kind of checking all those boxes for the mall.
Speaker BYeah, that's a good point.
Speaker BIt should make their marketing more effective over time.
Speaker BYou know, if you know what percentage of your cars in your parking lot are from Iowa versus North Dakota, South Dakot, Illinois, which they get a hell of a lot of people from many different places, it tells them where they should put their marketing at what time of year.
Speaker BSo, yeah, that's a great point.
Speaker BAnd all right, let's bring A&M's Chris Crates and Brandon Pisley onto today's show.
Speaker BJoining us now for five insightful minutes is the A and M consumer and retail groups, Chris Crates and Brandon Peasley.
Speaker BBrandon and Chris are here to Discuss A&M's latest research on the power of advanced space planning.
Speaker BAnd let me tell you, folks, this could not be more timely.
Speaker BChris, let's start with this.
Speaker BWhy is it so important that grocers evaluate their space strategy now?
Speaker BWhat's changed?
Speaker CI think from a macro standpoint, highly inflationary environment.
Speaker CYou also have E commerce hitting the center of the store and really changing what categories people look to grocery stores versus other channels for.
Speaker CYou know, on the fresh produce side, you have health and wellness taking center stage.
Speaker CYou have the GLP1 drugs really changing what people are shopping for in the store.
Speaker CAnd I think the kind of summary of it all is it's producing really different category outcomes in a grocery store.
Speaker CYou know, our research shows over the last five years there's been about $37 billion of growth in the fresh food, fresh and food areas of the store.
Speaker COn the other hand, you've got $27 billion of revenue lost in general merchandising areas of the store.
Speaker CAnd so it's a really important time for grocers to step back and think about what they're using shelf space for in the stores, what their customer missions actually are, and how they can be more productive and differentiated for their customers with that space.
Speaker AThis is a pretty big overhaul for retail organizations.
Speaker AWhat are retailers missing in this process?
Speaker ALike, what are some of the challenges that they're coming across as they start to embark on this endeavor?
Speaker DSo the first is they tend to underestimate the complexity associated with, with making.
Speaker DYou know, I've seen that most retailers have a Pretty well defined assortment process and they tend to think I'm making space changes.
Speaker DThis is just an extension of my assortment process.
Speaker DBut it's much, much bigger than that.
Speaker DYou're impacting a lot more categories at the same time.
Speaker DOften the categories don't sit directly adjacent to each other where you're growing space and where you're reducing space.
Speaker DSo there's kind of a cascading implications across the categories in between.
Speaker DAnd you're also enhancing the customer experience when you're making these space changes.
Speaker DAnd so it's a lot more than just product changes.
Speaker DThe second thing I would highlight from what retailers often miss is kind of a level of executive support and sponsorship.
Speaker DRight.
Speaker DThis isn't just a merchandising driven initiative, Right.
Speaker DBut you need support from the CEO on down.
Speaker DYou need a, you know, it's not just cross functional teams that are going to stand up and drive this, but you need to be thoughtful about standing up.
Speaker DKind of a center of excellence with a cross functional team that is empowered to make decisions and drive the process from end to end.
Speaker BSomeone that led this effort to redesign Target Store and its layout five to ten years into the future, I can attest to that.
Speaker BSo what best practices do you recommend, Brandon?
Speaker BWhat do retailers have to get right if they're going to try to do something like this?
Speaker DBecause space changes are so complicated.
Speaker DThis is a space that's worth starting small and then expanding.
Speaker DYou want to take a couple of pilot stores, you want to test your concepts, you want to hone those concepts, you want to get customer feedback, feedback from store associates and refine the ideas.
Speaker DYou want to measure the results.
Speaker DAnd then at the same time, you want to build your playbooks.
Speaker DYou know, how are you going to scale this?
Speaker DYou know, what are, what's the training program going to look like?
Speaker DHow do you go and teach the rest of the fleet how to do this appropriately?
Speaker DThe second best practice that we recommend is thinking about future proofing.
Speaker DSo going back to Chris's example, right, let's say you're a grocer.
Speaker DFresh business has grown, you know, 10 to 15% over the past couple of years.
Speaker DBut if you expect that business growth to continue, right, you may actually want to lean in more and make, you know, broader, more sweeping space change.
Speaker DMaybe you want to change your space and freshness 20 to 25%.
Speaker DAnd so you need to be really thoughtful around, you know, what are these trends, you know, which ones are you going to take a bet on and how are you going to enhance that customer value proposition of it.
Speaker AWhat are you and the team at A and M advising that retailers start doing today to really get started moving on this and thinking about the future and what, what space planning should look like for their organization?
Speaker COne of, one of the primary things is really, I mean, Brandon hit on it is it's talking about what, what's the organization going to be that's going to drive these efforts and putting that in place so that you're able to take a non biased, a non biased perspective and kind of navigate the silos of the, a typical merchandising organization and really evaluate the trade offs in space.
Speaker CSo I think that's the first step is putting that right organization in place and empowering them.
Speaker CI think, you know, from a more foundational element, if you were sitting in a place where you say, hey, we have a very basic space planning capability, you know, the first thing I'd start to do is build a chart that shows how much of our shelf space across our fleet do we give to different categories versus how much margin they drive in our business.
Speaker CAnd I think while it's not a completely linear chart where anything below the line is bad, anything above the line is good, et cetera, I think it'll start to help you think about where are the outliers in our business.
Speaker CAnd you really have to look at it through the lens of, you know, what is our, what, what category, what are our category roles?
Speaker CWhat missions are we targeting with our customers?
Speaker CAnd that needs to guide some of those conversations.
Speaker CBut really for me, that's the most foundational starting point to say what are the things that really jump out in our business that likely don't make sense and need to be iterated in the.
Speaker BNext concept, both in the current state and then projecting out 5 to 10 years too.
Speaker BRight, Chris?
Speaker CYeah, I think it's a great point, Chris.
Speaker CIt's an opportunity to take a merchandising stand and develop a point of view of where you want to go over the next five to 10 years.
Speaker CAnd you know, Brandon talked about it, it's not an effort that you do every single year.
Speaker CYou're not constantly moving space.
Speaker CI think about it more of a two to four year cadence of where you're, you're making macro space adjustments, significant macro space adjustments in your store.
Speaker CSo, you know, Chris, it's a great chance for your merchants to help drive your merchandising strategy on how you're going to differentiate yourself and where you think the market's going over the next couple years.
Speaker AExcellent.
Speaker BWow.
Speaker BGreat stuff you guys.
Speaker BThank you both.
Speaker BAnd if you're interested in reading A&M CRG's report on the power of space planning, you can find a link to the report in our show.
Speaker BNotes Headline number four.
Speaker BTesco has launched early delivery slots to help families over the summer According to the famed Retail Gazette out of the uk Tesco is open open its delivery slots earlier to help families over the busy summer period.
Speaker BThe grocery giant has enabled UK shoppers to access eight weeks worth of home delivery and click and collect slots over the summer for the first time instead of the usual four weeks.
Speaker BIt's also removed its same day charge for home deliveries and click and collect slots from selected stores.
Speaker BThe fee previously cost shoppers two pounds sterling.
Speaker BI always like to say that for home delivery and £1 for click and collect, said Tesco Online director Rob Graham.
Speaker BQuote, this is a great time to plan ahead and let Tesco take some of the stress away from those summer activities by booking delivery or collection slots up to eight weeks in advance.
Speaker BAnd I'm curious, do you think Tesco's early delivery scheduling will ever catch on here in the US I see a.
Speaker ALot of potential for this.
Speaker AI mean you're already seeing some of the retailers like you know, even the, the marketplaces like an instacart or ship and then you know, Walmart letting you pick out a week in advance.
Speaker ALike you're already seeing some of this start to happen.
Speaker AAnd I love this idea.
Speaker AI mean you, you think about like the opportunities that this gives for like back to school.
Speaker ALike I could plan my back to school shopping as soon as the week, you know, gets, as soon as the, the list gets released which is usually like mid July or something.
Speaker AI could, you know, I know I'm gonna have a fourth of July party or I know I'm going on vacation and this allows me, me to like as soon as I have those plans cemented be like I'm going to schedule a delivery so I don't have to think about it, check done, I can just focus on getting to where I need to be and having that, that moment or that party or that vacation or being prepared for back to school.
Speaker AAnd I have to imagine that this is going to provide some benefit for the retailers too to like have those orders in and guaranteed sure there's probably some last minute substitutions that'll come up but that happens with any delivery order.
Speaker ASo I, I think this has real potential.
Speaker AI'm curious to see how it goes with Tesco knowing that that market's you know, slightly smaller than, than it is sometimes in the US with those, some of those deliveries.
Speaker ABut I, I'm really excited for this.
Speaker AAnd you picked this headline for the, for the Fast five and I'm really glad you did because it really got me thinking.
Speaker ASo I'm curious.
Speaker AOh, did it?
Speaker AYeah.
Speaker AI'm curious if you're feeling the same way about it still after our, our preliminary chat yesterday.
Speaker BYeah, I think so.
Speaker BI mean we always, we try to bring in insights from, from Europe as much as possible, in particular the UK and particularly in the UK in the grocery market too.
Speaker BAnd I think, you know, the way I see this evolving the US is, you know, first you go to, you, you go to, you know, weekend deliveries or scheduled deliveries in a shorter time frame and then you go further out to the eight weeks.
Speaker BAnd we're already seeing companies like Buncha, who we've spotlighted numerous times over the past two or three years, having a lot of success white labeling this type of service where for them it's like scheduled weekly Deliveries with their W2 drivers White labeling it as an option for shipping on the product detail pages of most of the, you know, experiences of the companies they're working with.
Speaker BSo I, at the end of the day, when you just step back from it too, this is the pure definition of what omnichannel retailing is because it's getting the products to customers when and where they want it and how they want it.
Speaker BRight.
Speaker BWhat, what, what better definition is there of that, of a company trying to do that?
Speaker BAnd to your point, it does help the retailer because they know their demand in advance.
Speaker BThey can plan around that.
Speaker BThey can plan their, the, the space allocation in their trucks, their delivery routes.
Speaker BThey can make sure the inventory is there.
Speaker BSo there's probably less canceled orders if they know like three months ahead of time.
Speaker BUsually they can get goods in three months, especially food.
Speaker BLike, you know, that shouldn't be a problem for the most part.
Speaker BSo, so that's why I think I like it and I'd like to see, I'd actually like to see the US grocer, the US Grocers in particular move faster towards this because I think the demand is there and you could probably potentially save a lot of money in terms of your E Commerce fulfillment costs in the long.
Speaker AI would think so.
Speaker AI would think so.
Speaker AAnd operations.
Speaker AI mean, I think, yeah, I think there's a lot of potential.
Speaker AI'm kind of curious what's been keeping them from going this route already.
Speaker AWhy we haven't heard anybody really exploring this further, but they're busy.
Speaker AThey're busy.
Speaker BBut we are hearing some.
Speaker BWe are, we are here.
Speaker BSome good.
Speaker BWe can't say who, but we are hearing some good.
Speaker BSome good.
Speaker BSome.
Speaker BSome very smart companies that are starting to bite into this Apple and they're, they're moving in this direction.
Speaker BSo that's good, right?
Speaker AOkay, let's go to headline number five.
Speaker ATarget will no longer match pricing for identical items at places such as Walmart and Amazon according to Retail Dive.
Speaker ATarget will no longer price match products starting on July 28.
Speaker AThe company said that it's found that shoppers, quote, overwhelmingly price match Target and not other retailers, end quote.
Speaker AAccording to a statement from a spokesperson that was shared with retail Dive.
Speaker AUnder the previous policy, Target would match prices for identical qualifying items at Amazon and Walmart.
Speaker AShoppers could request such price matching at the time of purchase or within 14 days afterward.
Speaker AChris, do you think Target will regret the day that it made the decision to stop price matching or do you think stopping price matching is a good move for them?
Speaker BMan, I have not talked to you about this one at all.
Speaker BSo I have no idea which way you're gonna go with.
Speaker BGo.
Speaker BGo with it, go with it.
Speaker BOn it.
Speaker BSo I'm a little worried that I might be dangling on a limb here, but we'll see.
Speaker BBut you know, for the whole.
Speaker BAnd I can't get behind this.
Speaker BI just can't.
Speaker BI've tried really hard for a lot of reasons.
Speaker BFirst, the number of people that actually price match is pretty damn negligible.
Speaker BSo it's not going to move the needle financially.
Speaker BLike, it's just not so.
Speaker BAnd then my second point that I'm kind of annoyed about in terms of how this was conveyed in the media is if the customers are overwhelmingly price matching Target, you have to ask yourself, why is that Target?
Speaker BYour prices should.
Speaker BYour prices should never be lower than Walmart and Amazon.
Speaker BSo.
Speaker BSo I'm not buying that that's the real rationale either.
Speaker BSomething else has to be going on.
Speaker BAnd the only thing I can think of is that they're scared going into the holidays because of the impact of what they're seeing in the macroeconomic climate.
Speaker BAnd they're scared of it in a way that they've never had to be before because as the mentor said to me, they try to do a good job of comp shopping Walmart and Amazon wherever possible.
Speaker BAnd so.
Speaker BBut Target can't win a price war, but they can lose one.
Speaker BAnd so I think they're saying we want the Flexibility to not have to match Walmart and Amazon in the upcoming season.
Speaker BAnd is that threat real?
Speaker BYeah, possibly.
Speaker BBut on the flip side of it, you already have people shifting to Walmart and Costco and now you're giving them another reason to shift allegiances.
Speaker BWhen price perception has always been a problem for you, Target.
Speaker BThat's why you came out in the spring, in the summer and talked about your price decreases that you're planning to take.
Speaker BSo, so net net.
Speaker BEven if that's the rationale which I could understand potentially strategically, one, Target's not saying that, so they're kind of being obfuscating in the media.
Speaker BAnd two, I don't like that rationale either.
Speaker BSo you know, I had place to run data for me and too.
Speaker BSo I'm going to add some data in this conversation.
Speaker BDid you know that the percent of shoppers that are also shopping Costco Target shoppers that are also shopping Costco regularly has gone from 28 to 30% in just the last two years.
Speaker BYou know that's almost a 10 change.
Speaker BSo that's pretty significant.
Speaker BAnd so you're just giving people more reason to question, am I getting a good price at Target?
Speaker BWhen you're taking the price match out and that's why the price match exists.
Speaker BSo overall I think it's a short term reactionary move.
Speaker BIt's like honestly the best thing I can equate it to is it's like getting rid of Reddit, Red and khaki versus making a long term decision that is the best decision for the brand.
Speaker BThe brand at Target is the weakest it's ever been.
Speaker BIt is the weakest it's ever been the brand of Target itself.
Speaker BSo get it.
Speaker BRing price.
Speaker BGetting rid of price matching sure as heck doesn't help that brand perception in my mind.
Speaker ASo Chris, I mean I'll start off by saying that I agree with you.
Speaker AI don't understand here and I cannot make heads of tails of how this was messaged.
Speaker ALike was this leaked to the media?
Speaker ASo they had to put something out because if I were Target I would be, I would be more strategic about this message.
Speaker ALike as a member of Target circle perks you get.
Speaker AYou know, we're going to make sure that you're part of the the like best price that we can give you or that we're researching these top items for the season to make sure that you're getting the lowest price possible and you're earning rewards or something like that.
Speaker ALike this, the way that this was pushed out just we're ending price matching feels like another reason to further prevent somebody from shopping at Target.
Speaker AAnd I think while that while the timing might be necessary due to, you know, the cost of goods changing this time of year, it just, it feels like the timing is just absolutely poor in terms of a guest perspective and whether or not I'm going to choose Target or if I'm going to go to Costco, like you just said.
Speaker AThe last thing that I wonder about, Chris, is I again, I think if I were Target I would be investigating where I can make this up in terms of technology.
Speaker ALike are you investing in digital pricing or different pricing software to make sure that you don't have to manually do this like that your guests aren't the one bringing these price differences to your attention.
Speaker AOr if fraud is the issue where like you feel like people are take overwhelmingly taking advantage of Target, like what are you investing in there to make sure that you're, you're set up for success?
Speaker AThe technology is out there Target.
Speaker AAnd that's what I really baffles me because it feels like there should be more to this instead of just, oh, we're just going to stop doing price matching because the optics of that are terrible.
Speaker BThat's, that's where I'm reading between the lines here.
Speaker BAnd I think, I think that's, it's, it's, there's one point that you made in there that's that it's especially salient to me which is the fact that Walmart's going to have electronic price levels on every shelf.
Speaker BSo Target, you're already going to be behind them anyway.
Speaker BRight.
Speaker BAnd so now you're taking price match out and that's going to make the perception of your prices relative to Walmart because Walmart can be more flexible even worse in the minds here from where it is now versus where it's going to be a year or two, two from now.
Speaker BSo the only rationale I can think of is that Target wants to be able to control its prices and doesn't want to have to the comp shop.
Speaker BComp shop, Walmart and Amazon anymore.
Speaker BIt's the only conceivable way.
Speaker BAnd I think the other point I make too is you're kind of giving them credit for the fact that this got leaked.
Speaker BI'm actually curious if it didn't leak because this is such a significant change that they have to get in front of this.
Speaker BThey have to communicate this to people very clearly that you can no longer do this in our stores.
Speaker ATrue.
Speaker BYou know, you don't want to just, you know, you don't want to just throw that onto people like, willy nilly.
Speaker BAnd they came up with this bogus excuse of, like, people price match Target more than they price match the other retailers, which you should have.
Speaker AHow do they know that saying that you should have?
Speaker BWell, because they know who they're price matching.
Speaker BThey know who they're giving the data for.
Speaker BLike, they know who's coming in and what ad they're they're referencing or what price they're referencing.
Speaker BBut why should that be happening?
Speaker BWhy should your own customers be caught price copying you?
Speaker BThat's insane when you think about it.
Speaker BSo, like, the rationale is insane.
Speaker BThe.
Speaker BThe reading the headline, too.
Speaker BI'm like, I have the.
Speaker BI have a feeling the reporter doesn't even know what the hell they're saying.
Speaker BAnd because, like, that's essentially, I think, what they're saying.
Speaker BSo, like, you know, the reporter should have been like, why is that happening?
Speaker BSo I don't.
Speaker BThis is so net.
Speaker ANet.
Speaker BWe both hate this.
Speaker BWe hate this move.
Speaker AI just don't get it.
Speaker ASomebody's gonna need to take me to coffee and explain it to me.
Speaker AI. I will listen.
Speaker AI. I just don't get it.
Speaker BOkay, Chris, I've tried and I'm not.
Speaker BAnd I do not want to continue to critique Target, but they just keep giving us so much fodder of things that just aren't making sense.
Speaker AAll right, Chris, let's go to the lightning round.
Speaker AQuestion number one.
Speaker AYou probably already know about this app, but Neon Coat is an app for influencers with 5000 or more followers that provides free perks to 1500 restaurants, services, and experiences.
Speaker AChris, if you were asked to be on this app or approved to be on Neon Coach, or perhaps you already are, what would you want free access to?
Speaker BDoes this include LinkedIn followers?
Speaker BAnd because I'm curious, like, I mean, I don't know how this works.
Speaker AI am not certain, but I think we could qualify.
Speaker BYes.
Speaker BLet's apply.
Speaker BYeah.
Speaker BAll right.
Speaker AYes.
Speaker BI mean, my number one is I love movies.
Speaker BAnd, you know, I love movies.
Speaker BAmc.
Speaker BI want the free AMC movie Pack.
Speaker BLike, I want to be able to see whatever movie I want.
Speaker BYou know, my.
Speaker BMy dream job is.
Speaker BActually, I haven't told you this.
Speaker BMy dream job is to stop what we're doing and become a movie reviewer.
Speaker BThat's what I love to do.
Speaker BThat would be amazing.
Speaker ABut what's stopping you?
Speaker AJust get it going on the side.
Speaker AChris, I'm time.
Speaker BYeah, time.
Speaker BBut I saw Superman.
Speaker BI loved It.
Speaker BAnd I went to the movie theater.
Speaker BI saw it.
Speaker BIt was great.
Speaker BAnd I miss going to the movies.
Speaker BI just miss it.
Speaker BAnd, you know, partly because it's so expensive, too.
Speaker BIt's not affordable.
Speaker AYou're one of the myth.
Speaker AYou're one of the myth blockbusters that Ethan Chernofsky was talking about last week about returning to the movie.
Speaker B100%.
Speaker BI am.
Speaker BYeah.
Speaker BYou can't beat it.
Speaker BAll right.
Speaker BMy kids hated it, but I loved it.
Speaker BAll right.
Speaker BSouthwest Airlines passengers will fly in assigned seats for the first time on January 27, the carrier told CNBC this week.
Speaker BAnd I'm curious.
Speaker BI don't know which way you're gonna go on this one, too.
Speaker BDoes the.
Speaker BThe announcement of a signed seating at Southwest Airlines make you more or less likely want to fly swa?
Speaker AI.
Speaker AYou know what?
Speaker AIf I'm not flying Delta, I don't.
Speaker AI have zero expectations for that flight.
Speaker AI'm just happy I get to the place that I'm going to go.
Speaker ASo it doesn't matter to me one bit.
Speaker AI. I mean, I was never a big fan of the Southwest onboarding thing anyway.
Speaker AThought it actually caused more confusion.
Speaker ASo I.
Speaker AThat's fine with me.
Speaker AI don't mind.
Speaker ADoesn't make one bit of difference.
Speaker BYeah.
Speaker ADo you care?
Speaker BCrazy to me, though.
Speaker BWhat?
Speaker BWell, it's.
Speaker BI don't know if.
Speaker BI don't know if I care as a passenger, but I care as a business.
Speaker BLike, there are whole operational cases at, like, I can remember many, many operational business school cases about Southwest Airlines and why they operate the way they do.
Speaker BAnd now they just seem like they're becoming another.
Speaker BAlso ran airline in all of their policies.
Speaker BAnd so I just can't figure out for the life of me why they're going in that direction.
Speaker AAll right, well, let's go to number three, Chris.
Speaker AIn and out President Lindsey Snyder told reporters that she is moving her family out of California because living and working there has become too difficult.
Speaker AAs someone who now considers himself a Minnesotan, what would you do to try to sell Lindsay as the number one reason to move her family and in n out headquarters to Minnesota or somewhere in the Midwest?
Speaker BWow, that's a tough sell.
Speaker BNumber one, I think.
Speaker BWell, it wouldn't be the Juicy Lucy's, and I don't think I could sell the Juicy Lucy's, which, for those unfamiliar with the Juicy Lucy's is a hamburger with cheddar cheese packed inside it, so when you bite into it, it melts and burns the hell out of your mouth.
Speaker BBecause honestly, In N out can beat a juicy Lucy any day of the week.
Speaker BSo I. I wouldn't say that, but I.
Speaker BYou know, can I.
Speaker BLet me ask you a question.
Speaker BAnd can I say the warm, inviting, and passive aggressive nature of Minnesotans.
Speaker BDo you see what I did there?
Speaker AI did.
Speaker AI did.
Speaker AYou could say that.
Speaker AI don't think that gets us closer to an in and out in Minneap, but I think that would be.
Speaker AThat might be one way of trying to get.
Speaker ATo get her and her family to pick Minneapolis over Nashville, I think, is where they're going.
Speaker BYeah.
Speaker BNashville.
Speaker BYeah.
Speaker BGood choice.
Speaker BGood choice, by the way, Lindsay.
Speaker BI like it.
Speaker BAll right, last one is kind of sad news.
Speaker BAnd Malcolm Jamal Warner sadly passed away this past week.
Speaker BWhat is your fondest memory of Theo Huxtable?
Speaker AUgh, that was so awful.
Speaker AHe drowned in Costa Rica, right?
Speaker BThat was terrible.
Speaker BYeah.
Speaker BEven another guy.
Speaker BAnother guy's in critical condition.
Speaker BYeah.
Speaker AOh, my God.
Speaker AI would say I had to go back to the archives because I couldn't remember his character.
Speaker AI remember watching him and having a fondness for him.
Speaker AI couldn't remember a specific memory.
Speaker ASo one of the videos that I watched was when his sister Robin brings.
Speaker AOr.
Speaker ASorry, his sister Denise brings Robin Givens.
Speaker AI forget her character on the show, but he brings her.
Speaker AAnd he, like, is trying to, like, put the moves on, and his shirt progressively just keeps on buttoning more and more.
Speaker AAnd then her boyfriend comes like, oh, it was so good.
Speaker AJust like, classic Theo trying to impress Robin Givens, who's just like, Badass B, you know?
Speaker AIt was great.
Speaker BYeah, yeah, yeah.
Speaker BNo, there's so many great memories with him, for sure.
Speaker BEven the pilot episode, you know, where he.
Speaker BHis dad's, like, showing him the budget with Monopoly money, and his dad's like, so you can have a girlfriend, and he just, like, rips the money out of his hand.
Speaker BI just love.
Speaker BI just love that.
Speaker BAll right, well, that closes us up.
Speaker BThanks for a great show, everybody.
Speaker BHappy birthday today to Joel Edgerton, Francis McDormand, and to the man known to us as Coughlin, who gave us unforgettable laws in the movie Cocktail.
Speaker BUnforgettable laws like never tell tales about a woman, no matter how far away she is, she'll always hear you.
Speaker BThe great Briar Brown.
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