Walmart Redesigns Great Value After 10 Years | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Walmart’s first major redesign of its Great Value private label brand in over a decade.
Chris Walton and Ben Miller discuss how packaging, perception, and pricing power all play into private label growth and why this move could help Walmart win with higher-income shoppers.
⏩ Tune in for the full episode here.
#RetailNews, #Walmart, #PrivateLabel, #Branding, #GroceryRetail, #RetailStrategy, #OmniTalk
00:00 - Untitled
00:10 - Walmart's Great Value Brand Redesign
00:58 - The Impact of Packaging Redesign on Consumer Perception
02:41 - The Impact of Private Label in the Retail Landscape
04:19 - The Shifting Landscape of Consumer Goods
05:36 - Impact of Private Labels on Grocery Retail
06:52 - Understanding the Challenges of Product Rollout
Walmart has announced the first full redesign of its Great Value private label brand for more than a decade, with plans to roll out new, more modern and colorful packaging.
Speaker AHow could it be anything but across nearly 10,000 grocery and household items over the next 18 to 24 months?
Speaker ASo a little bit more detail.
Speaker AAccording to a Walmart corporate blog post, the new packaging designs were unveiled on April 15, will begin rolling out from May, starting with salty snacks, which is interesting with the GLP1 conversation, before expanding category by category into more than 100 product categories.
Speaker AThe new packaging is specifically designed to improve what Walmart calls shopability, making it easier for customers to identify products in store and on the aisles.
Speaker ACustomer research was the catalyst.
Speaker AWhile shoppers ranked Great Value highly on price and quality quality, many said they didn't feel particularly proud to display it in their home.
Speaker ASo, Chris, do you think a Great Value packaging redesign will help get more people to buy more Great Value products from Walmart?
Speaker BOh, man, that's a tough one.
Speaker BI don't actually know if it'll get them to buy more products because, you know, but I think at the end of the day I like this move because I don't think it's going to, it's not going to make them buy less products.
Speaker BI don't think, you know, at the end of the day it's not going to hurt anything.
Speaker BI mean, the article said nine out of 10 US households already buy it.
Speaker BSo I mean, how much room is there to grow when nine out of 10 are already buying it?
Speaker BI guess you can get them to buy it more often, which I think is the play here.
Speaker BAnd I alluded to it before because you're going after the upper demo.
Speaker BIf you read between the lines of this, we're not proud to show it in our pantries, which means we're not proud to highlight it to when we have guests in the house.
Speaker AYou're right.
Speaker BAnd so that's the upper demographic that they're trying to get after.
Speaker BAnd they're going after it, you know, because of the success they've had with Walmart.
Speaker BPlus they want people to feel more pride in having it in their house.
Speaker BAnd it's.
Speaker BSo it's not going to hurt anything if it doesn't move the needle, which it very well could.
Speaker BIt, you know, helps them to, helps people to save money, helps Walmart make more money and then look out because that's more margin for Walmart and also more media dollars from the CBGs who are not going to want to let that happen.
Speaker AYeah, you're right.
Speaker BYou're not going to want to see the territory at a great value.
Speaker ASo.
Speaker BSo the flywheel just keeps on churning.
Speaker BSo I think it's a really smart move from a profitability perspective whether they sell more great value product.
Speaker BI think actually as I'm talking this out loud, Ben, I think possibly.
Speaker BYeah, I think to the upper income demos for sure.
Speaker AYeah, I agree.
Speaker AI mean look, firstly, I love we're talking about private label.
Speaker AYeah, that's another big themes.
Speaker BI don't talk about private label very often.
Speaker AYeah, we must keep talking about it as an industry more.
Speaker ABut let's look, let's talk about Walmart first.
Speaker ABecause.
Speaker ABecause it's Walmart, because the scale, because it's 10,000 products, because it's their core great value item, then it's a story.
Speaker ABut it's really not a story in some ways.
Speaker AI mean, look, 30 years ago I sat my desk in, the marketing team at the grocery retailer was next to the packaging design team.
Speaker AThey were on a constant cycle of redeveloping packaging for the private labels.
Speaker BRight.
Speaker AIt's not news, it's just how you run a private label business.
Speaker BRight?
Speaker AYeah.
Speaker ASo scale makes it notable, Walmart makes it notable, but it's just how you should be doing.
Speaker AHaving said that, to do it now is a huge signal and for that to read the signal, you got to look at what the CPGs did.
Speaker BYeah.
Speaker ASo we had inflation out of COVID CPGs.
Speaker ACPGs took the pricing, create the branded CPGs took the price and they've grown through price.
Speaker ASo if you sit here now and you read the financial results of any of the big branded CPGs, there's growth coming from two places.
Speaker AOne, value, that is price, it's not volume.
Speaker ATwo, digital.
Speaker ACome back to the conversation we were having earlier in the Instacart Bunsen.
Speaker AThat's where the growth is now.
Speaker AIn the last six months we'd hit a point where CPGs, it felt like the conversation that they'd realized that did they realize price had been touched too far and, and the differential to private label that opened up too much and that was happening just at a time that the inflationary pressures thankfully had eased off.
Speaker AOkay, the world's changed in the last month.
Speaker AWe're suddenly in an environment where inflationary pressures are coming in.
Speaker AThis is a critical time.
Speaker AWalmart is saying, okay, we're going big on our private label.
Speaker AThe industry cannot risk pushing price too much, otherwise that differential is going to increase even further.
Speaker AAnd you're seeing the investment that's going.
Speaker ASo that for me is the big story.
Speaker AIt's watching how that goes.
Speaker ANow, having said that, I also slightly don't agree with you.
Speaker BOkay.
Speaker AYeah.
Speaker BHow dare you?
Speaker AOkay, great, great.
Speaker ANine out of 10 households.
Speaker ABut it doesn't tell you how many items.
Speaker BNo, it doesn't.
Speaker AIt doesn't tell you what frequency.
Speaker AIt doesn't tell you how many categories they're buying into.
Speaker ANobody's gonna do a packaging redesign because they think they're gonna sell less.
Speaker ARight?
Speaker AYeah.
Speaker ASo this is about modernization.
Speaker AIt's about pushing.
Speaker AThere's categories where it's fascinating.
Speaker AThey're starting with salty snacks and crisps, a category being hit by the GLP1 impact.
Speaker AI hope that they recognize why it's been hit rather than just saying, here's another performer, let's put the investment there.
Speaker ABut they're smart people, so I'm sure they do.
Speaker AIf they get this right, it will help them grow penetration, growth frequency.
Speaker AAnd that's a real watch.
Speaker AAnd it's a real watch out for other grocers.
Speaker ABecause one of the things that sometimes gets lost in the conversation about private label is it's not just switching from branded to private label.
Speaker AIt's switching store locations to retailers that have a higher private label mix, like a limited line discounter, like a warehouse club.
Speaker ASo if you're sat in a major mall or even a regional grocery and you're thinking about, you know, what do I know?
Speaker AHow do I respond to this?
Speaker AIt's so important to get that private label range back.
Speaker BRight?
Speaker BYeah.
Speaker BWow.
Speaker AOkay.
Speaker BSo there's a lot of points I heard you say there that I think are important.
Speaker BJust to reiterate.
Speaker BSo, like, one is the continued digital growth of grocery and showing up better there.
Speaker AHuge.
Speaker BOne is the inflation impact.
Speaker B1.
Speaker BAnd then the other thing is the point that I think you and I both ended up making it.
Speaker BI came around to it at the end too.
Speaker BYou did.
Speaker BThank you, thank you, thank you for that.
Speaker BBut it's right to disagree with me based on how I said it.
Speaker BBut like, that there are more people that could be buying more great value products.
Speaker BMy only question for you, Ben, is when they said that they haven't done this in 10 years, you know, were they kind of derelict in not doing it sooner?
Speaker AYeah, that.
Speaker AThat surprised me.
Speaker BIt surprised me too.
Speaker AI think part of it is just the sheer scale of the range.
Speaker BRight.
Speaker AYou know, this is the core range.
Speaker AIt's a big undertaking.
Speaker ABig, big, big undertaking.
Speaker AAnd what stood out to me was, and I think I'd love the next time one of us is talking to a merchant at Walmart to understand, like, we're talking a 12 to 48, a 12 to 24 month rollout for this, I'd love to know how you can make that quicker.
Speaker AYou know, it feels like with the technological advances, with AI, that seems an awful long time to roll this out.
Speaker AOkay, 10,000 gross is a huge change, but it'd be interesting to know, is Walmart doing anything different in the process to be able to improve this?
Speaker BYeah, well, and then there's also the correlating things that are changing in terms of packaging design and requirements in the industry as well, and how they're syncing all those up.
Speaker BSo this is not an easy undertaking by any means, in any way, shape or form.