Walmart Gas, Circle K & Why Target’s Floral Brand May Not Come Up Smelling Like Roses
In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed:
- Walmart’s gas station expansion strategy (Source)
- Quorso’s intelligent store management platform rollout with Circle K Europe (Source)
- Target’s new floral owned brand (Source)
- Trove’s acquisition of reverse.supply (Source)
- And closed with a look at why Walmart’s 40 store beauty bar test could herald even more sales growth in Walmart’s future (Source)
There’s all that, plus pasta shapes, Papal naming, and the latest spectator sport, sperm racing.
Music by hooksounds.com
00:00 - Untitled
00:32 - Unlocking New Revenue Streams in Retail
06:08 - Walmart's Fuel Strategy and Customer Engagement
11:18 - Walmart Plus Membership Success and Future Opportunities
25:12 - Transitioning from Floral Trends to Resale Market Insights
28:05 - The Rise of Peer-to-Peer Resale
36:49 - The Dynamics of Modern Conversations
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Speaker BHello, you are listening to Omnitox Retail Fast Five ranked in the top 10% of all podcasts globally and currently the only retail podcast ranked in the top 100 of all business podcasts on Apple Podcasts.
Speaker BThe Retail Fast Five is the podcast that we hope makes you feel a little smarter, but most importantly, a little happier each week too.
Speaker BAnd the Fast 5 is just one of the many great podcasts that you can find from Omnitalk Retail's podcast network alongside our Retail Daily Minute, which brings you a curated selection of the most important retail headlines every morning and our Retail Technology Spotlight series which goes deep each week on the latest retail technology trends.
Speaker BIt's April 22, 2025.
Speaker BI'm one of your hosts, Ann Mazinga.
Speaker CAnd I'm Chris Walton and we are.
Speaker BHere once again to discuss all the top headlines from the past week.
Speaker BMaking waves in the world of omnichannel retailing.
Speaker BChris, I am out in New York right now doing a special event with Samsung but we are both going to be coming back to New York City.
Speaker BChris, are you getting excited?
Speaker CI am, Ann, I am.
Speaker CI'm getting very excited.
Speaker CI always love going back to New York City, especially in this summertime because we're heading back to Commerce next in June.
Speaker CI'm pretty pumped about it.
Speaker CAnd you're the there now.
Speaker CYou're also why we're recording this early.
Speaker CIt's a Tuesday.
Speaker CFor those that notice the date drop at the beginning April 22nd.
Speaker CWe're having to record this early because of Anne's tight travel schedule this week as she's hobnobbing with all the folks from Samsung and other retailers too.
Speaker CAnd what else are you doing out there?
Speaker CLike what's on the docket?
Speaker CWhat's on the agenda?
Speaker BOh, we are doing a retail panorama which includes the likes.
Speaker BBig word.
Speaker BOh yes.
Speaker BWe went to Printhomme, the new department store, the French department store.
Speaker BAnd that is so impressive.
Speaker BGoodness.
Speaker BWhen you're here for Commerce next, you're here for anything in New York anytime soon.
Speaker BIt is a must see.
Speaker BIt's probably one of the most exciting retail experiences I've been in in a long time.
Speaker BAnd and then we have some other, other stores we're going to hit.
Speaker BChris.
Speaker BWe're going to go to a Uniqlo store to check out their electronic shelf labels and their RFID checkouts.
Speaker BWe're gonna go to H M Soho store to check out the G store deployment there.
Speaker BSo lot lots of good stuff and we're gonna be working with all kinds of.
Speaker BThere's gonna BE I think 14 retailers that we get to hang out with this week.
Speaker BSo really excited to be here and doing that.
Speaker CIt's such a hobnobber.
Speaker CYou look at you like I feel pushing the, pushing the recording schedule up a day.
Speaker CI love it.
Speaker BI know.
Speaker CBring it on and I'm excited.
Speaker CBut we mentioned Commerce next before.
Speaker CYes, we're going to be there in June and you all can join Ann and me in the brightest minds in retail and E commerce provided Ann hasn't already talked to them where she is this week.
Speaker CBut they'll all be at Commerce Next.
Speaker CIt's happening June 24th to 26th at the New York Hilton Midtown.
Speaker CYou'll be in great company with over 2, 700 industry leaders, 75 plus insightful sessions and unbeatable networking to boot.
Speaker CYou can visit commercenext.com and use code omnitalk that's all caps, that's in as in all capital letters and all one word Omni Talk for 10% off general admission or if you're from a retail brand, claim your free ticket today and we will see you in New York City.
Speaker CAnd are you ready to get today's show started?
Speaker BMore than ever.
Speaker BLet's get it going.
Speaker CYes, we also did mention you're feeling a little bit under the weather today.
Speaker BBut, but just, just a tad.
Speaker BBut we're, we're, we're hanging in.
Speaker CShowed up for today's show ad.
Speaker CAll right.
Speaker CIn today's Fast5, we've got news on Corso bringing its intelligent store management solutions to Circle K in Europe, Target's new fresh floral play Trove's acquisition of Reverse Supply and Walmart's testing of beauty bars in 40 stores.
Speaker CBut we begin today with news that is honestly, and honestly, I can't think of any other way to put this, but it's just the gas.
Speaker CIt's just the gas.
Speaker BA gas or the gas?
Speaker CA gas.
Speaker CEuropean gas.
Speaker CSuch a gas.
Speaker CYou're such a gas.
Speaker CYou know you're such a gas.
Speaker BBut anyway, you're, you're, you're much cooler than I am.
Speaker BI don't have that expression in my everyday vernacular, but it is a gas.
Speaker BBecause Walmart plans to aggressively open more gas stations over the next five years.
Speaker BChris According to Modern Retail, Walmart has begun a five year strategy to significantly grow the number of gas stations next to its new and existing stores.
Speaker BThe company plans to add 40 to 45 fuel stations next to Walmart stores this year, double the 20 it opened last year and rapidly accelerate that growth over the next five years.
Speaker BDave DeSario, Walmart's VP of fuel and convenience, told Modern Retail in an article.
Speaker BThe total count of Walmart operated stations is currently about 415.
Speaker BDesario, a longtime C store executive, joined the company at the beginning of 2018 after having served in a COO position at Tennessee chain Mapco Express and Spinx in South Carolina.
Speaker BI like that name, Spinx.
Speaker BI've never heard of that convenience store before.
Speaker BBut before that he had been the director of store operations for Wawa and was with that company for almost two decades.
Speaker BChris, this happens to be the A and M.
Speaker BPut you on the spot question.
Speaker BWe're going to get to it right away.
Speaker CStarted off yes, love that.
Speaker BWhen we do that, they fully expect Walmart to continue to take an aggressive low price market position on fuel.
Speaker BQuestion is with the size of their box in the back court Is Walmart trying to leverage their existing customer base to sell more fuel profitably or is it Walmart trying to use fuel fuel to drive more households and traffic to the store?
Speaker BMore fuel.
Speaker BNot fuel, more fuel.
Speaker CWell, maybe this, this story gives me some feels and yes, yeah, I think it's, I think, I think it's decidedly the latter.
Speaker CYou know, I think this is about getting more people into Walmart that otherwise wouldn't be there.
Speaker CAnd I say that because of really two words or, or maybe two words and, or maybe it's one word with a symbol but.
Speaker CAnd it's Walmart Plus.
Speaker CThat's what this is all about.
Speaker CBecause look, we already know that fuel works as a traffic driver for Costco.
Speaker CIt's what keeps people in the brand and keeps people coming back into the Costco stores too.
Speaker CAnd now you have a significant Walmart plus being fuel discounts.
Speaker CThey've talked about it a lot.
Speaker CAnd the other competitors, you know, in the mass merchant space, specifically Amazon, which doesn't have stores and Target, which doesn't have fuel and has probably no designs at all to get into it, they can't touch this idea.
Speaker CSo at $98 per year, you can subsidize a heck of a lot of gas discounts and keep your customers loyal at Walmart Plus.
Speaker CSo for me it's, it comes down to one plus one equals three retailing.
Speaker CYou got, you get them to pay for the subscription, you get them to buy heavily discounted gasoline.
Speaker COh, and then also some higher end apparel or other items while they're shopping via their Walmart plus subscription online or in your stores.
Speaker CThat's the play here.
Speaker CI think it's super smart.
Speaker CAnd you can tell that they're seeing some success with it too because those are some pretty big growth plans.
Speaker C44, 45 stores a year when you only have 450, I think you said in the store base roughly.
Speaker CSo, so this is, this is smart and it's a, it's a big move too.
Speaker BYeah, I, you kind of hit on all the points that I had down, Chris.
Speaker BI think the thing that I would add is, I think that's still a missing pie of the Walmart plus membership is the convenience of the fuel discounts.
Speaker BBecause there are like, especially for us, like I think in Minneapolis, like I love Walmart Plus.
Speaker BI, I thought that I would be using the fuel discounts but I think the closest one to us is like, you know, 10 miles away.
Speaker BLike that's too far for me to go to really get the advantage of the Walmart plus fuel discount.
Speaker BSo I think as they start to position these in more convenient locations in the parking lots of their stores, just like the Costco example that you g like they're gonna beat everybody else on price being Walmart, Walmart will beat everyone else on price.
Speaker BAnd if you look at the lines outside Costco, it's an exact proof point of what people will be willing to do, where people will be willing to go to change their behaviors to, to shop at so that they can get these fuel discounts.
Speaker BSo I think that this is a tremendously smart move and will only continue to kind of catapult this Walmart plus membership like you said.
Speaker BSo just, just feeding the flywheel with those key areas of different and discounts.
Speaker CYeah, that's a great point because when you put it in that, in those terms like you just did.
Speaker CYeah, if there's only four, I think I look back at the exact number you quoted.
Speaker C415 stores currently have, you know, gas stations out front of them and you know, the Walmart store base is 4, 600 plus stores.
Speaker CSo that's like less than 10% of the store base where the actual fuel discount through the Walmart plus membership is actually available.
Speaker CSo tremendous opportunity here.
Speaker CAnd then the last point in as we learned last week, Vanessa Yates, formerly the head of Walmart plus is now the CEO of Walmart Canada.
Speaker CSo my hunch is Walmart plus is doing very, very well and they are let all systems go on this idea.
Speaker CWouldn't you think so, Anne?
Speaker BYeah, I mean I totally agree.
Speaker BI think the benefits like they, they just continue to get better and they will continue to bring in more and more members because it's, it's an undeniable value for that 98 a year.
Speaker CYep.
Speaker CAll right, headline number two.
Speaker CCorso is partnering with Circle K to implement its intelligent management solution in Circles K stores across Europe.
Speaker CAccording to a Corso press release, the partnership will see Corso's technology deployed across 12 countries in 11 different languages and across Circle K's approximately 5,000 locations throughout Europe.
Speaker CBy combining advanced technology with human centric workflows, Corso's platform consolidates siloed solutions like tasks, surveys, performance analytics and exception reporting into a comprehensive, action focused and enhanced platform that drives store performance at every level, said Finn Lagarde Copart.
Speaker CA new.
Speaker CAnother one of my favorite names to say on this show put that on the list.
Speaker CDan.
Speaker CHe's head of Operations Excellence at Euro Head of Operations Excellence Europe For Circle K.
Speaker CCorso will enable our fast, friendly and customer Ready strategy by allowing our store teams to spend more time with customers and on the sales floor, knowing they are focusing on actions that will drive the most value.
Speaker CEnd quote.
Speaker CAnd loyal Omnitok fans are no doubt familiar with Corso, but for those maybe new to the show, why do you think Corso's Circle K Europe partnership is a bellwether event?
Speaker CWell, do you even think it's a bellwether event?
Speaker BI do, I do.
Speaker BAnd I think it's pretty simple and straightforward.
Speaker BI just, I think this shows the true size and scale of this technology and how important important it is that you know, now you have Circle K's and that, you know, are in different countries and they use different languages and like the, the fact that this technology is able to adapt to all of those scenarios I think really shows that the time is now to really start investing in this.
Speaker BAnd the other thing that I'd point out too, I don't think it's just about like we hear, we heard about Corso's technology in places like Tractor Supply or Dollar General or in a grocery environment and like those make sense, but I don' as many people are rushing in the convenience vertical to like think about customer service in this angle, you know, like I just, I don't think convenience, I think self serve so much inconvenience.
Speaker BSo I think what's really cool about this is that, you know what, what can you do now in a convenience store when you've invested in Corso's technology like Circle K has and what does that allow you to gather other efficiencies from too?
Speaker BSo I think this is an incredibly important move.
Speaker BOne for the flexibility of the technology and two, just for the, the multitude of industries that this has an impact in.
Speaker BBut, but I mean, what did you think when you first heard this, Chris?
Speaker BWere you surprised?
Speaker BLike, does the convenience angle, like did that come as a surprise to you at all?
Speaker CNo, I mean knowing that, knowing the Corsair team like we do, it doesn't come to surprise to me at all.
Speaker CYou know, I would, I would, I would highlight similar points to you, but I think I would maybe add a little bit too on the second point you made.
Speaker CBut the first one is definitely scalability.
Speaker CI mean 12 countries, 11 languages, that means Corso isn't just a startup anymore.
Speaker CThat means the solution is ready for scale.
Speaker CThat's the best way to put that.
Speaker CAnd then the other point I'd make on what you said is, you know, I think the customer service is part of it, but really what the Technology is about is optimizing the deployment of your workforce.
Speaker CThat could be for customer service, it could be for in store execution, it could be for operations.
Speaker CAnd when you look at the convenience stores, convenience store channel itself, that workforce is about as disparate as it comes.
Speaker CSo that right for that means to me, for the solution to work, it has to be pressure tested against all levels of competence and training and then still show an roi.
Speaker CSo therefore, if Circle K is finding value in this, I think other C stores should too.
Speaker CBut more importantly, all other verticals of retail then probably should be able to find value in optimizing their workforce deployment.
Speaker CSo, so it should be relatively, and it should be relatively easier for the other verticals to find value in a solution like Corso as well.
Speaker CThat's the other point I would make here.
Speaker CSo this is, I think this is a really big announcement for, for all those reasons that you and I just discussed.
Speaker BYeah, that's a really great point.
Speaker BAnd the other thing I was thinking of, like especially you made me think of is, you know, when you have one person working a convenience store late at night, like to, to again have that list of things like should the hot dog roller cleaning go first or should it be like restocking shelves because you know, at this time of day you get a huge influx of people looking for energy drinks or what, whatever it might be like.
Speaker BI just, I didn't really consider that the customer service angle might just be like making sure that products are ready and available for the customers and, and how you maximize the staffing of that one individual.
Speaker BSo I, I think those are great points.
Speaker CRight?
Speaker CAnd that, and that person that you're mentioning may or may not have worked there the week before even, you know, that's the crazy thing.
Speaker CAnd they're finding value in this.
Speaker CSo that's pretty telling to me.
Speaker BRight?
Speaker BOh, all right, let's go into headline number three.
Speaker BTarget has launched a fresh new floral brand.
Speaker BChris.
Speaker BAccording to a Target press release, Target announced that it is expanding its floral offerings with the launch of Good Little Garden, the retailer's first standalone floral owned brand.
Speaker BWhether shopping for special occasions like Mother's Day or to simply brighten their own day, consumers now have more fresh flowers and potted plants to choose from on their Target run all year long.
Speaker BStarting at just $6, Good Little Garden includes more than 60 options across seasonal and everyday assortments of fresh colorful blooms and plants, including bouquets of fresh cut roses, tulips, carnations and mixed flowers.
Speaker BStarting at $6, potted plants and Florals including succulents and orchids starting at $15 and special occasion plants and flowers for Mother's Day, Father's Day, graduations and beyond starting at $10.
Speaker BChris, do you like the smell of Target's new floral owned brand?
Speaker COh man, great question, Ed.
Speaker CIn a word, no, I don't.
Speaker CAnd the reason I say that is I don't remember exactly when, but Target was in the potted plant business years ago and for memory serves, they got out of it because there just wasn't that much money to be made, especially against the operational cost of running it.
Speaker CIt's a hard business to do well and it also comes with one other aspect, if I remember correctly.
Speaker CAnd I, and I pinged the guy who I think was responsible for for removing the business from Target, but unfortunately he hasn't gotten back to me yet.
Speaker CI can't wait to hear what he has to say.
Speaker CBut it comes down to me to one word.
Speaker CVermin.
Speaker CYou start introducing live plants into your stores and you get all kinds of crazy vermin that come in there too.
Speaker CSo, so it's kind of a Pandora's box of operational issues once you start getting into this business.
Speaker CAnd at the end of the day it's marginal added value at best.
Speaker CThis is never going to be an one of Target's vaunted billion dollar brands like Cornell likes to harp on about because this is a true introduction of a new owned brand into what is probably a very small, you know, annual sales volume category as opposed to a brand reskin of a category that was already doing $100 billion to before slapping a new Target owned brand on it like, or brand label on it which is what Target generally likes to do.
Speaker CSo, so I don't think, I don't, I think this story is silly.
Speaker CI think it's fine like you know, go ahead, introduce it but you know, careful what you wish for because it could have a lot of operational dynamics down the roads and you might be having to pull this out, you know, as well because you know, lots of people have come before you have tried it and they haven't.
Speaker CThere are all these Categories like this 2:00am Back when I was merchandising, like some people want to bring paint in the store and it brings all those dimensions.
Speaker CFlorals were always coming up.
Speaker CIt's, you know, I don't know, it's again it's just like kind of those, like, it's kind of that whole thing about like man, Target, just stick to your guns and do what you do and do it the right way and do it.
Speaker CWell, I don't know.
Speaker BYeah, I, I was really puzzled when I heard this.
Speaker BLike, it.
Speaker BI, I had to really dig in.
Speaker BLike, this is one of those articles where you see the headline come up and I was like, I have to find out more about this immediately.
Speaker BBecause you're right.
Speaker BLike, it does seem like a highly volatile category to bring in as a growth vehicle when you think about, like all the stuff that you're talking about.
Speaker BI know you have a special, like, spot in your heart for the vermin argument, but I.
Speaker BYou also sell food, so you're also dealing with vermin because you have it somewhere there too.
Speaker CBut it's a little bit different.
Speaker CYeah, but just the.
Speaker BI mean, these things are alive.
Speaker BLike, that's the number one thing, like temperature control and all these things.
Speaker BBut then I thought about this some more last night and maybe it was part of a fever dream.
Speaker BBut I, when I was reading through the article.
Speaker BOkay, so they increased their floral business that they started with their, their.
Speaker BOh my gosh.
Speaker BWhat is it?
Speaker BThe Sparks line.
Speaker BWhat's the.
Speaker BWhat's the line?
Speaker BI'm totally forgetting it.
Speaker COh, yeah, yeah, Spritz.
Speaker BSpritz.
Speaker CYeah, Spritz.
Speaker BOkay.
Speaker BSo they started, they started.
Speaker BOh my gosh, they started this with their Spritz line back in 2020 and they, they seen the, the business increase three times.
Speaker BAnd at first I was like, like, yeah, I like, it's just not that appealing to me.
Speaker BAnd I don't think of Target as a destination where I would go for these types of flowers.
Speaker BBut you know where I do like to go to buy plants.
Speaker BAnd I always buy plants, especially around that six dollar price point, Trader Joe's.
Speaker BLike, yeah, I am always buying.
Speaker BAnd like, you see they're doing a booming business with floral.
Speaker CThey.
Speaker BI tried to pull and see if I could find the exact sales stats for that specific category and I wasn't able to in time for the show.
Speaker BBut I'm something I'm still going to dig into.
Speaker BAnd I think that as a traffic driver, like $6 for some flowers, like, that's going directly in the face of Trader Joe's.
Speaker BAnd perhaps if you're banking on the fact that like, okay, this is a way that we can get in.
Speaker BWe already know people are coming in here to grab a card or to grab something else or to just, you know, complete their weekly shopping trip.
Speaker BAnd if these flowers are, you know, in an even more impressive display right when you walk in and they, they are really investing in like, Putting the Target Wink into this product assortment.
Speaker BI.
Speaker BI don't know.
Speaker BI think that they could be like, in a good spot here.
Speaker BI might be crazy, but I've.
Speaker BI've completely turned around given the Trader Joe's experience.
Speaker CYeah, you.
Speaker CThat was one hell of a fever tree, man.
Speaker CYeah, I mean, I would, I would, I would come back with three things, I think.
Speaker CYou know, number one, I don't think flowers are a traffic driver.
Speaker CI think if anything, they're a basket builder.
Speaker COnce you've made the trip to the.
Speaker CThat, that, that is my hunch.
Speaker CNumber two, Trader Joe's very different operation than, than Target.
Speaker CYou know, there's very fewer locations.
Speaker CThe quality of the staff is generally much improved and much better.
Speaker CAnd the store is not as big.
Speaker CThere aren't as many things to focus on and distract so that it enables them, and they put it up at the front of the store, enables them to, to execute this and operationalize it a little bit better.
Speaker CAnd the last point, I'd make the spritz Callback like 300.
Speaker CWhat they say 300% or whatever.
Speaker CLike three times as much sales that they saw in the growth that number.
Speaker CLike when you go from zero to something, your numbers should be like exponentially more than that.
Speaker CSo that actually makes me go, wow, what are you guys grabbing here?
Speaker CWhen you're, you're quoting a number that's as low as 300% growth, like, when you're not in the category and you're getting into it, you should be at like factors of 10, 20, 20 times that.
Speaker CSo like, I don't know, this doesn't make sense to me.
Speaker CBut I don't know, did I convince you or like you still, I don't know, clutching to the sweaty sheets of the fever tree.
Speaker BMan, I thought I actually was thinking the opposite.
Speaker BI was like, if Trader Joe's can pull this off from like a logistical standpoint, when you have things that are living that you need to keep alive and fresh.
Speaker BLike, I actually was thinking that if Trader Joe's can do it in an 8,000square foot box, Target certainly should be able to find the room to do this in a hundred thousand plus square foot box.
Speaker BAnd then the other part is like, I think the Spritz thing was a test.
Speaker BLike, early on.
Speaker BI don't think they were putting the full, like Target mojo into that line.
Speaker BI think it was somebody else owned it.
Speaker BThey were bringing the flowers in.
Speaker BLike, this is Target's own brand.
Speaker BSo I do think that that's enough volume or Enough of an interest spike for me to like actually go in and test this as a concept.
Speaker BAnd my fingers are crossed.
Speaker BI hope that Target has made this into like a more fun and funky.
Speaker BLike if you look at Trader Joe's, like they do cool seasonal potting and other things like make these giftable and fun.
Speaker BSo I think if that's a possibility, then I want to see that through.
Speaker BBut you, I mean, I'm probably wrong for all the reason.
Speaker CSo if you're, if you're a bet on, on which side of the ledger are you like 60% liking this idea?
Speaker C90% liking this idea.
Speaker CIt feels like you're like 55, 60 range.
Speaker BIt just, I don't like betting.
Speaker BI don't like the bets that you're making me make on this show because I just, I'm, I want, I just want to like see it through without there being any monetary engagement.
Speaker BNo, no monetary.
Speaker CJust like, how confident are you in your call?
Speaker CThat's all I'm asking.
Speaker CNo monetary that, like, just so the audience knows, like, how confident are you in your car?
Speaker BI'm over 50.
Speaker BI'll do the over.
Speaker BI'm over 50.
Speaker BYeah.
Speaker COver 50.
Speaker CAll right.
Speaker CWell, I'd assume so if you're confident in the call, you're over 50.
Speaker CBut anyway.
Speaker CAll right.
Speaker CYou don't want to put a number on it.
Speaker B60, maybe, I don't know.
Speaker CAll right, right.
Speaker CI'm just looking for a relative number because, like, if you're 90, that's a big difference in being.
Speaker BNo, no, I'm not 90 because of the reasons that you stated.
Speaker BLike, because of all the things that, and you are a merchant, you know better than I would.
Speaker BI just think that it's definitely something I would have, I would have tested if I was still at Target right now.
Speaker BLike, I, I went from what the hell are they doing to all right, let's try it out and see.
Speaker BSee if this is something that we can, we can own or take, take share from a Trader Joe's.
Speaker CBut not only was that, not only was I a merchant, but I was also a store field leader too.
Speaker CAnd I could tell you, like, my store in Scottsbluff, Nebraska probably had less people working in it on an average day than a Trader Joe's does too, in, you know, three times the size of the box.
Speaker CSo there's dynamics here at play.
Speaker CBut anyway, let's keep moving.
Speaker CHeadline number four, Trove has acquired Reverse Supply, a German based leader in the European branded resale market.
Speaker CAccording to A Trove Press Release.
Speaker CThe acquisition marks a major milestone in Trove's international platform rollout, making branded resale even more accessible, scalable and operationally seamless for brands across 30 countries.
Speaker CBy combining Trove's established technology platform with Reverse supplies deep European expertise, Trove now offers a comprehensive and scalable set of technology components for brands seeking to implement circular solutions in North America, Europe and the uk.
Speaker CCore solutions include things like omnichannel, trade ins, return processing, peer to peer commerce, customer facing resale solutions, marketplace integrations and repair services.
Speaker CAnd what makes Trove's acquisition of Reverse Supply so special to you?
Speaker BI, I really enjoy this because, you know, when we spoke to Terry Boyle, the CEO of Trove, he was one of our favorite interviews at Shop Talk.
Speaker BYou'll remember Chris, I mean you and I were both talking about it after, after we were done speaking with him and he basically explained that, you know, the risk is, is so minimal here and the potential for the, that a brand can see for an increase in revenue who deploy something like this is so significant.
Speaker BSo I think this just makes sense.
Speaker BAnd Reverse Supply, it runs similarly to recurate in the US who Trove also acquired and who we had on the show.
Speaker BAnd what that does is it makes it so that the brand gets all of the upside here and the brand and the customers get all the upside here.
Speaker BThere's now more products to choose from for customers.
Speaker BWhen the resale market has now expanded into other countries.
Speaker BThere's, there's revenue for brands and likely savings for customers with all the tariffs flowing around right now that are impacting the tarot, the apparel industry.
Speaker BAnd I, I am predicting that we see a significant increase in peer to peer resale even bigger than the $65 billion that it was predicted that it would be at within the next five years here.
Speaker BBecause the product purchased from these peer to peer resale sites is not taxed in many places and I don't think most people realize that.
Speaker BSo when I buy, you know, a Gucci bag from somebody in Europe and it's, it's gently used, do I care about that as much as like paying in some cases thousands of dollars on top of that because of taxes to have that bag imported, like I, I think I'm going to go for the resale bag instead of buying new and dealing with all these tariffs and I think, think that stands to benefit again the customer, it gets, you know, new customers in for the brands at a lower price point and keeps them like in the brands, the brand's world.
Speaker BAnd I think this is going to be a significant change to how people shop for apparel and accessories and other resale products because of things like what Trove did here with, with this recent acquisition.
Speaker BBut, but what are your thoughts, Chris?
Speaker CYeah, I mean I, I, I mean you're, you're generally speaking the, far more the resale expert than I am.
Speaker CYou know, being that this is, I mean resale's like an honest to God part of your everyday life from, from my understanding.
Speaker CAnd so, you know, I think I, I think I would just echo what you said.
Speaker CI mean I think that the point for me, if I remember right, an didn't I sing single out Terry Boyle's statement as my like quote of the show or the thing I heard offstage, which was, you know, Terry, for those listening, said, said that you know, he thinks, you know, resale is an immediate 3 to, I think 3 to 5 or 4 to 5% comp store opera comp sales growth opportunity for any retailer that does it.
Speaker CAnd I asked him then after I said like, well, what keeps people from doing it?
Speaker CAnd he's like, education.
Speaker CPeople just don't get it or understand how easy this is.
Speaker CAnd you know, that's the credit, the credit here is that they are slowly and slowly but surely assembling the pieces need to create a scalable solution for any retailer or brand to take advantage of resale.
Speaker CAnd so that's, that's what's really smart about this.
Speaker CAnd you know, I hope more people, more people start getting on this train because, you know, growth's hard to come by.
Speaker CWe've talked about it a lot and you know, this is a pretty easy way to get growth and to your point, keep people in your brand.
Speaker CThat's the other part about this.
Speaker CIt keeps, it makes the, makes the whole brand experience that much more sticky as well, which I think is something a lot of people could start to think more about.
Speaker BYeah.
Speaker BAnd when it's peer to peer like this, like there's, there's even less risk.
Speaker BLike you don't have to worry about getting products from one partner to, or one from one, you know, customer to the other.
Speaker BAll you're doing is being the place that facilitates the transaction.
Speaker ARight.
Speaker BAnd being another reason for somebody to come directly to your website versus, you know, a third party and you get to maintain all of those brand relationship, one to one brand relationships too.
Speaker BSo super smart move.
Speaker BI love it.
Speaker BAll right, let's go to headline number five.
Speaker BWalmart is testing beauty bars at 40 stores in tandem with its spring sale event.
Speaker BAccording to retail dive, Walmart will be offering 1800 deals during this spring beauty event, which started Friday and goes through May 31.
Speaker BWalmart is offering savings on skincare, cosmetics, hair and accessories, and also piloting beauty bars at 40 select locations where shoppers can now browse new products, talk to beauty experts, and test samples.
Speaker BChris, do you like Walmart's beauty bar test, or do you think this is one case where beauty is clearly in the eye of the beholder?
Speaker CWow.
Speaker CNicely done.
Speaker CAnd you're doing some really awesome questions today, you know, for I, I'd say 100.
Speaker CI think it's a smart test.
Speaker CThat's where I'd answer that question, you.
Speaker BKnow, so unlike the flowers.
Speaker CYeah, well, this is, this is a test versus a rollout too.
Speaker CThe big difference there, you know, so.
Speaker CAnd I think this is the other important point about this.
Speaker CThis is a test informed by previous testing.
Speaker CSo we saw that one of the first iterations of a beauty bar concept at Walmart store of the future just outside of Toronto, last week on our travels, which.
Speaker CStay tuned, folks.
Speaker CWe're gonna have a video coming of our experience of Walmart store of the future just outside of Toronto here.
Speaker CHopefully dropping very soon, probably even in the next week if everything turns out right for us.
Speaker CSo.
Speaker CSo I just think this is a natural extension of that test.
Speaker CAnd what I like about it even more, though, Anne, is that unlike, you know, Target or even Kohl's with Sephora, you know, Target's beholden to Ulta for its beauty experience.
Speaker CGood and bad, the good and bad that comes with you being beholden to saying, you know what, this brand come into my space and put up shops.
Speaker CWalmart, however, can control its own destiny and still work with the beauty brands to upscale the experience as much as necessary to drive comp, similar to how they've done with apparel, both online and in stores.
Speaker CSo, I mean, and you're a vaunted.
Speaker CYou're a vaunted Walmart plus convert at this point in time, especially over the last year since you signed up.
Speaker CSo my question for you is, like, how many beauty products have you procured since joining Walmart Plus I'm actually interested to know that.
Speaker CI bet you it's at least more than 10, if not far more than 10, but I don't know.
Speaker CSo that makes me think like, this is a smart way to upscale your beauty without having to pay or be beholden to another brand for the long run.
Speaker BFor sure.
Speaker BI'm surprised you don't know because I feel like all My notifications go to you every time that I purchase.
Speaker CI had to turn them off because I was getting so damn many of them.
Speaker CAnd I was like, that's why I'm like, it's got to be at least 10.
Speaker BYeah, I mean, I, I shifted almost all of my drugstore beauty purchases to Walmart when I joined Walmart.
Speaker BPlus, I think the other, like, key thing is, you know, Target.
Speaker BI used to work on the beauty concierge program at Target, which put those, those concierge and beauty bars inside the drug area to like the drugstore makeup area.
Speaker BAnd you're 100.
Speaker BRight.
Speaker BLike there are people in the ulta aisles, but those people are specific to the ultra brands that are within Target.
Speaker BYou don't, you lock cost that, that guidance.
Speaker BAnd really the people that would sit there and help you at Target figure out like, okay, I want to dupe for Dior lip oil, which one is the best one here?
Speaker BLike, you could go into a beauty advisor Target in the past and you, they would help you find that.
Speaker BAnd I think that's where Walmart's gonna steal away these people.
Speaker BWhere you're gonna go, like, you're going in there, you're in this like, sectioned off area of beauty, which is another interesting thing that I'll touch on here in a second.
Speaker BBut you get to have these rich brand experiences.
Speaker BYou were even walking through the Toronto one.
Speaker BLike, brands will pay to show up in these spaces in a different way to educate the, the beauty bar consultants so that they will be able to start to answer and enrich those experiences both in the store and online when I'm ordering from Walmart.
Speaker BPlus if I'm not, you know, going in a store to experience these beauty bars.
Speaker BAnd I, I absolutely love that.
Speaker BThe, the last part is, is, you know, the biggest change that I noticed, whether it was in the Palm Springs Target or, sorry, the Palm Springs Walmart that I went to or the, the Walmart Toronto store that we were in last week, is that Mississauga technically.
Speaker CAnd Mississauga.
Speaker CMississauga just outside of Toronto.
Speaker CThat's big difference from those Canadian Omni Talk fans out there.
Speaker BYes, that's true.
Speaker BThe Mississauga store.
Speaker BSo anyway, they're, they're quarantined off.
Speaker BRight.
Speaker BBeauty is also a very high theft area.
Speaker BAnd so what I love about this is it takes, they like are making lemonade out of lemons.
Speaker BInstead of making this like a crappy experience where, you know, you gotta wait for somebody to come in.
Speaker BThey're like using this to Their advantage at Walmart, which I think is another just such a smart thing to do, make this a special area, make it a beauty bar.
Speaker BNot, not an area where you have a separate register and the brands are showing up.
Speaker BIt's like, no, let's make an experience out of this instead of making it this just like extra area that I have to shop in or like making me feel weird because I, I'm going into this other area.
Speaker BIt's like, let's department stories this where it's like, this is cool.
Speaker BThis is a boutique.
Speaker BYou get to have the knowledge and you get, they're bringing all the expertise in this space with you so that you have this amazing beauty experience at Walmart.
Speaker BAnd I, I, I'm thrilled.
Speaker BI think it's such a great move.
Speaker CYeah, it's a great point.
Speaker CLike, it's a new wrinkle on the controlled entry and exit concept that we've talked about before.
Speaker CI don't know if they're going to be doing that in the beauty bar test that, that they're talking about here, but we've definitely seen, you know, iterations of that through our travels recently.
Speaker CSo, yeah, it's an, it's an interesting new rickle.
Speaker CIt's, it's a smart thing you brought up.
Speaker CAll right, should we go to the lighting round, close out the show?
Speaker BYes, let's do it.
Speaker BChris OpenAI is reporting that they are spending significant money in electricity bills or the amount of electricity that's being used because of people saying please and thank you to their AI bots.
Speaker BDo you use manners when you are asking Chat GPT to do something for you or he's saying, saying, hey, will you please help me with this?
Speaker BThank you, Siri.
Speaker CYou know, it's funny, I'd actually look back at my, my prompts in Chat GPT and everywhere else and I almost 100 of the time say please.
Speaker CI have no idea why, but I do.
Speaker CSo I guess I'm causing more energy usage with every, with every command that I, that I ask of Chat gbt.
Speaker CBut I guess old, old Ma Walton raised me right, I guess and taught me manners.
Speaker CSo, yeah, I say please all the time.
Speaker CGu.
Speaker BOh my gosh, please.
Speaker BNo, it's a robot.
Speaker BThey don't have feelings.
Speaker BI'm just like, I'm putting in a command.
Speaker BIt feels like adding niceties like please and thank you is like a ridiculous thing that I, it's just going to mess up the system.
Speaker BI just like, I feel like I have to be as explicit as possible when I'm writing those things.
Speaker CWow.
Speaker CFascinating.
Speaker BFascinating.
Speaker CAll the dynamics of how people use things.
Speaker CAll right, Pope Francis died this week.
Speaker CMy question for you is, if someone were to elect me pope, what name would you recommend that I take?
Speaker BI would say you should be Pope Thomas, because Pope Thomas is the patron saint of, or actually is also depicted as a doubter, but a believer.
Speaker BSo I think this would be good.
Speaker BLike, you'd, you'd be able to ask questions, you'd be able to like, you know, use that as the premise for your popedom.
Speaker BWhat do you call it?
Speaker BPope Hood?
Speaker CMy papacy.
Speaker BYes, your papacy.
Speaker BYour papacy.
Speaker CWow.
Speaker BYes.
Speaker CWow.
Speaker CThat's a good one.
Speaker CAnd I like the thought you put into that.
Speaker CThat was really good.
Speaker BAll right, let's go to question number three.
Speaker BLondon marathoners can carbo load for free this weekend at top Soho pasta spot, Pastiao Soho.
Speaker BHopefully I said that right, but definitely did not as part of a pop up marketing campaign for the marathon.
Speaker BChris, what is the perfect pasta shape, in your opinion?
Speaker BAnd sauce?
Speaker CCrack me up.
Speaker CI.
Speaker CI'm guessing you didn't say it right.
Speaker CI don't really know, but I guess the, the, the Asian pronunciation of an Italian spot in Soho is probably not correct.
Speaker CBut anyway.
Speaker BI don't even know.
Speaker BP A, S, T A, I, O, somebody.
Speaker BCorrect.
Speaker CThere's no point to it.
Speaker CAnd I don't know how to spell this word.
Speaker CI never have, but it.
Speaker CThe answer is easy.
Speaker CIt's mustachioli.
Speaker CThat's the, that's the only noodle.
Speaker CAnd explain that.
Speaker BThat shape for people in case they're not familiar with masacholi.
Speaker CIt's a penne without the ridges.
Speaker CBasically, that's what is.
Speaker CThat's what I'm penne without the ridges.
Speaker CAnd it's my grandfather's sauce.
Speaker CYeah, my grandfather makes a killer sauce, which I believe it or not, I think you've had it right.
Speaker BOh, I have.
Speaker BIt's wonderful.
Speaker BI love it.
Speaker BYeah, it's so tasty.
Speaker BSo tasty.
Speaker CGot some anise in it.
Speaker CYeah, he lights it up.
Speaker CAll right, last one.
Speaker CIn the latest sign of the impending apocalypse.
Speaker CI can't even believe this one.
Speaker CAnd a startup has raised $1.5 million.
Speaker CSomebody gave $1.5 million to a company to pit sperm samples against one another in a microscopic sports style match, complete with leaderboards and play by play commentary in an arena filled with 4,000 people.
Speaker CAnd if you could watch sperm from any two men in history, dead or alive, race for the gold, who would those two men be?
Speaker CAnd whom do you think would win?
Speaker BI thought the Robot vs Human marathon was entertaining.
Speaker BI didn't know about sperm races.
Speaker BI would have to say, given the context, I would want to see a sperm race between LeBron and Anthony Edwards.
Speaker BI would assume that Ant would win because of his youth.
Speaker BBut when you think about all the money, I forget like we were watching starting five, this show on Netflix about and it follows like LeBron and Anthony Edwards and a few other players around the amount of time and money that LeBron spends on his body.
Speaker BI wouldn't be surprised if like his sperm had some kind of superpowers.
Speaker BSo like, even though he's older, he could still beat the younger ones.
Speaker BBut that's.
Speaker BThat's the first thing that came to mind.
Speaker BAnd go.
Speaker BWill Wolves beat the Lakers again?
Speaker CYeah, they had a good first game.
Speaker CYeah.
Speaker CYou know, it's funny, I had it.
Speaker CI thought I'd answer this question too.
Speaker CMy brain went to the old people.
Speaker CMine would be Anthony Quinn against Al Pacino.
Speaker CTwo men that both fathered kids in their like late 70s or 80s.
Speaker CIt just see, just put a pit them up against each other.
Speaker CIt'd be great.
Speaker CIt'd be great.
Speaker CThose two are.
Speaker BYou'd be there forever.
Speaker BIt wouldn't be a race.
Speaker BIt'd be like a crawl or something.
Speaker CI don't know if you'd be there forever.
Speaker CThose guys were those, those.
Speaker CTheir spurs were pretty modal and they were pretty, they were moving pretty hard in their day.
Speaker BOh my God.
Speaker CAll right.
Speaker CHappy birth.
Speaker CSpeaking of speaking of mobile sperm, happy birthday today to Jack Nicholson, Catherine Mary Stewart, and to the young lad who once asked Adam Baldwin to be his bodyguard, the great Chris Makepeace, also of Meatballs fame.
Speaker CFor those that might remember that film and remember, if you can only read or listen to one retail blog in the business, make it Omniton, the only retail media outlet run by two former executives from a career current top 10 US retailer.
Speaker COur Fast Five podcast is the quickest, fastest rundown of all the week's top news and our daily newsletter, the Retail Daily Minute, tells you everything you need to know each day.
Speaker CJust stay on top of your game as a retail executive and also regularly feature special content that is exclusive to us and that Anne and I take a lot of pride in doing just for you.
Speaker CThanks as always for listening in.
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Speaker CAnd on behalf of all of us at Omnitalk Retail, on behalf of Anne and myself, as always, be careful out there.