Chris Walton and Anne Mezzenga discuss the latest retail headlines shaping omnichannel trends including Instacart testing ads on smart carts, Peloton bringing fitness to TikTok targeting Gen Z, Starbucks announcing reusable cups for mobile orders and drive-thrus to reduce waste, Amazon using AI for virtual try-on and fit recommendations to reduce returns, and Walmart offering preventative healthcare services like mammograms.
Tune in to hear our debates on whether these technologies and innovations will impact physical stores and the overall retail experience. Part of our weekly retail news content highlighting how digital and physical retail come together.