In this Retail Fast Five episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Anne Mezzenga and Chris Walton are joined by the A&M Consumer and Retail Group's Managing Director Waqas Khan and Director Kelly Carey to unpack the biggest retail headlines of the week—from the AI commerce inflection point to Amazon's legal battle with Perplexity.
With Adobe data revealing that AI-driven traffic now converts 16% better than traditional channels, the panel breaks down what this seismic shift means for retailers, why Amazon is fighting back against agentic shopping, and whether Target's new "10-4" service policy will actually work. Plus: Bath & Body Works' genius scent marketing play and the truth about Chief AI Officer roles.
🔑 Topics covered:
• 00:06:42 – Adobe data reveals AI traffic now converts 16% better
• 00:17:40 – Amazon takes legal action against Perplexity's shopping agent
• 00:27:32 – Bath and Body Works scents Grand Central Terminal
• 00:31:01 – Target mandates "10-4" customer service protocol
• 00:40:38 – Dollar General hires SVP of AI (and why it matters)
• 00:48:29 – Lightning Round: Holiday budgets, pasta preferences & Andy Garcia
• 00:52:31 – Which Headline Won the Week with Producer Ella
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