Target’s Woes, Lowe’s Marketplace & Why Sam’s Club Pizza Delivery Will Change Our Lives
In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group , Simbe , Mirakl , Ocampo Capital , Infios , and ClearDemand , Chris and Anne discussed:
- The utter absurdity of Target’s Acceleration Office ( Source )
- Sam’s Club’s new pizza delivery play ( Source )
- Lowe’s third-party marketplace initiative with Mirakl ( Source )
- Google’s advances in agentic AI checkout ( Source )
- And closed with at look at why they both think Nike selling on Amazon again is a bad idea ( Source )
There’s all that, plus A&M’s David Schneidman stops by for 5 Insightful Minutes on consumer sentiment, along with everything from personal pan pizzas and travel hacks to how close we are to the living in the world of the Terminator.
P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/
P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot
Music by hooksounds.com
00:00 - Untitled
00:24 - Unlocking New Revenue Streams in Retail
05:28 - Target's New Acceleration Initiative
07:52 - Target's Leadership Crisis
13:33 - The Impact of Delivery on Sam's Club's Business Strategy
20:52 - Consumer Insights and Market Trends
26:52 - The Future of Grocery Shopping: Subscription and AI Innovations
34:46 - Nike's Return to Amazon: A Strategic Gamble
42:10 - The Implications of AI Technology
43:40 - Travel Hacks and Tips
The Omnich Fast 5 is brought to you by the A and M Consumer and Retail Group.
Speaker AThe A and M Consumer and Retail Group is a management consulting firm that tackles the most complex challenges and advances its clients, people and communities toward their maximum potential.
Speaker ACRG brings the experience, tools and operator like pragmatism to help retailers and consumer products companies be on the right side of disruption and Miracle, the catalyst of Commerce.
Speaker AOver 450 retailers are now opening new revenue streams with marketplaces, dropship and retail media and succeed.
Speaker ALeading with Miracle, you can unlock more products, more partners and more profits without the heavy lifting.
Speaker BWhat's holding you back?
Speaker AVisit Miracle.com to learn more.
Speaker AThat's M I R A K L.com and Simbi Simbi powers the most retail banners in the world with today's only multimodal platform for in store intelligence.
Speaker ASee how Albertsons, BJ's Spartan Nash and Wakefern win with AI and automation at circumstances.
Speaker ASimbrobotics.com and Infios.
Speaker A@ Infios, they unite warehousing, transportation and order management into a seamless, adaptable network.
Speaker AInfios helps you stay ahead from promise to delivery and every step in between.
Speaker ATo learn more, visit infios.com and Clear Demand pricing shouldn't be guesswork Clear Demand's AI powered pricing data and optimization solutions help retailers stay competitive while protecting margins, Smarter pricing, stronger profits.
Speaker AClean Clear Demand makes it happen.
Speaker ALearn more@cleardemand.com omnitalk and finally, Ocampo Capital.
Speaker AOcampo Capital is a venture capital firm founded by retail executives with the aim of helping early stage consumer businesses succeed through investment and operational support.
Speaker ALearn more@ocampo capital.com hello, you are listening.
Speaker BTo Omnitalk's Retail Fast Five ranked in the top 10% of all podcasts globally and currently the only podcast ranked in the top 100 of all business podcasts on Apple Podcasts.
Speaker BThe Retail Fast five is the podcast that we hope makes you feel a little smarter, but most importantly, a little happier each week too.
Speaker BAnd the Fast 5 is just one of the many great podcasts you can find from the Omni Talk Retail Podcast Network alongside our Retail Daily Minute, which brings you a curated selection of the most important retail headlines every morning and our Retail Technology Spotlight series which goes deep each week on the latest retail technology Trends.
Speaker BToday is May 28, 2025.
Speaker BI'm one of your hosts in Mazinga.
Speaker CAnd I'm Chris Walton and we are.
Speaker BHere once again to discuss all the top headlines from the past week making Waves in the world of omnichannel Retail.
Speaker BRetailing, Chris.
Speaker CRetailing.
Speaker BRetailing.
Speaker BThat's what we do here.
Speaker BWe are heading out to Shop Talk Europe on Friday and then we're going to the Consumer Goods Forum the next week.
Speaker BThis is the Omni Talk European tour.
Speaker BSo if you guys aren't already, make sure you're subscribed to omni Talk on YouTube, on LinkedIn, so you can get all the latest interviews and news from both of those shows.
Speaker BChris, who are you interviewing on stage next week at Shop Talk Europe?
Speaker BRemind me.
Speaker CYeah, I'm pretty excited.
Speaker CI'm interviewing executives from Tandem, Leroy Merlin, which actually some of my initial conversations around that will probably play into today's headlines, as well as the Chief Human Resources Officer at Ahold Delez.
Speaker CAnd I'm, I'm pretty excited about it.
Speaker CAnd we're going to be talking about one of my favorite topics and I know it's one of your favorite topics too, potentially even more so than mine, which is empowering store associates through technology.
Speaker CSo, yeah, I'm excited about it.
Speaker CIt's Monday afternoon, getting ready for the show.
Speaker CLove Barcelona.
Speaker CLove Amsterdam too.
Speaker CSo it's going to be a fun couple weeks.
Speaker CBut what do you got on the docket?
Speaker CYou gotta, I feel like you're kick, you're almost like kicking off the show on the keynote stage, if I'm not mistaken.
Speaker BWe are.
Speaker BYeah, we're.
Speaker BI'm also gonna be talking to Tandem, which is a brand that if you don't know about, for our US Listeners, I was pretty impressed by, I mean, Chris, I, I was not familiar with them before, before we went into this Shop Talk Europe prep.
Speaker BBut I'll be interviewing their CEO Jama on stage, just talking about how they are, you know, how the brand is continuing to expand hopefully into the US soon.
Speaker BBut they're like the number two retailer based out of Spain after Zara's into tech.
Speaker BSo big, big conversation.
Speaker BAnd then I'm also interviewing the head of Global E Commerce for l' Oreal, which will also be a fun conversation.
Speaker BSo nice getting them all out of the way on Monday.
Speaker BSo Monday will be an action packed day.
Speaker CYeah, it's, it's funny talking to those guys too, because it sounds like there's like a, there's a heated battle between the 1, 2 and 3 positioning between tandem and Inditex too, as you talk about it.
Speaker CSo, yeah, so it'll be good for, for you and, and for all of our fans to tune in all next week.
Speaker CSo.
Speaker CAll right, well, should we do this week's show an we don't have any guest hosts today.
Speaker CWe haven't had.
Speaker BNo.
Speaker BJust us.
Speaker CJust us.
Speaker CJust us.
Speaker CSorry, folks.
Speaker CSorry.
Speaker CAvitox fans.
Speaker CYou just get anime today.
Speaker CAll right.
Speaker CIn this week's Fast5, we've got news on Sam's Club delivering pizza, Lowe's new third party marketplace, Google rolling out Agentic AI checkout Nike's plans to resume selling on Amazon.
Speaker CAnd A&M's David Schneidman does stop by to share five insightful minutes on A&M's latest consumer sentiment survey that they've completed heading into the summer.
Speaker CBut we begin today with rather strange news coming out of our former employer, Ann.
Speaker BThat's right, Chris.
Speaker BHeadline number one, Target is betting on a new acceleration initiative to turn around its performance.
Speaker BAccording to retail dive.
Speaker BTarget announced the establishment of an enterprise acceleration office, which is, quote, aimed at removing friction and enabling the team to make faster decisions in support of our growth and end quote, said Target COO Michael Fidelke, who will also reportedly oversee the initiative.
Speaker BThe news comes after Target kicked off its fiscal 2025 with a decline in net incomp store sales, which were down 2.8 and 3.8% respectively, and in which the retailer also saw a drop in traffic and average ticket size, making it Target's third consecutive quarter of negative net sales.
Speaker BNot comp sales, but net sales results.
Speaker BChris, are you buying or selling Target's new enterprise acceleration office as the key to this turnaround?
Speaker CLet me say this and pump the brakes.
Speaker CThat's, that's the expression I'm saying on the acceleration office.
Speaker CPump the brakes and I'm going to get out of the gate quickly on this, on this headline today.
Speaker BNo one's surprised.
Speaker BNo one's surprised.
Speaker CNo one is surprised.
Speaker CBut I'm going to get pretty pointed, too.
Speaker CI mean, the number one thing I would say, or the question I would ask is how feckless can the CEO, Brian Cornell, and more important, the board, actually be with this announcement?
Speaker CThe last time I checked, what the acceleration office is, the acceleration office is charged to do is basically the main job of the CEO.
Speaker CNow, I've railed on this show for the past two years about how what happened last week was coming, you know, talked about it very regularly, honestly.
Speaker CAnd it's because Cornell never had a growth strategy.
Speaker CNever.
Speaker CHe's never had one in place.
Speaker CAnd now, you know, everything's coming home to roost.
Speaker CAnd so the board, the other part about this is the board is just sitting there almost like they've been caught off guard to this whole thing when, yeah, lots of us have been talking about it.
Speaker CAnd now they sign off on an acceleration office when the culture is dying on the vine from everyone we talk to and Cornell is just sitting there like a lame duck.
Speaker CThe quote unquote, acceleration office will also no doubt be the first thing the new CEO cuts whenever he or she comes in.
Speaker CBecause it's just plain stupid.
Speaker CI mean, there's no other way to put it.
Speaker CAnd so I'm going to say it out loud.
Speaker CI'm going to say it out loud.
Speaker CI've said it.
Speaker CI don't think I've said it on this show, but I've said it in private circles.
Speaker CBut I'm going to say it out loud today.
Speaker CI think Brian Cornell is going to go down as the worst CEO in Target's history.
Speaker CAnd he should.
Speaker CBecause when numerous articles and news outlets and social media are making comments comparing Target to Kmart, it's just gotten that bad.
Speaker CAnd in my opinion, and like I said last month, it's only going to get worse until the board gets rid of him and brings in someone that can bring back what Target's all about and re enliven it's expect more, pay less promise.
Speaker CBecause when Target is running well, that is what it's known for.
Speaker BYeah, it's just really sad.
Speaker BI mean, Target being compared to Kmart makes my.
Speaker BThat just.
Speaker BIt's.
Speaker BI don't know, it makes me feel awful.
Speaker BLike that's not where Target should be.
Speaker BIt's really.
Speaker BIt.
Speaker BIt is a brand that hold or held a lot of equity in people's hearts and minds.
Speaker BAnd I.
Speaker BYeah, it's just.
Speaker BI.
Speaker BAgain, I cannot say it enough.
Speaker BI just feel for every one of our friends and family members who are at Target right now and who are trying to navigate these waters, I.
Speaker BI think the only thing I would.
Speaker BI would add into the rant, Chris, would be I don't.
Speaker BI don't hate the concept of an acceleration office, but it feels like something that should have been done during the pandemic several years ago when Target was riding high during that time to figure out how to continue that momentum.
Speaker BRight now, it just feels like it's too little too late.
Speaker BAnd I feel like that's the sentiment that I keep hearing from friends who are still at Target is like Cornell's email that went out about the DEI initiatives.
Speaker BToo little too late.
Speaker BLike the.
Speaker BThis acceleration office.
Speaker BToo little too late.
Speaker BYou're.
Speaker BYou're 100% right that this just should be the role acceleration should be part of the CEO's role.
Speaker BAnd I will just end by saying one of the funniest things I heard to turn this around is that Target insiders are calling the acceleration office Target Doge.
Speaker BTarget doge, which I thought was, like, not improving morale by any means inside, but.
Speaker BBut it was.
Speaker BIt gives you a sense of how those internal employees are feeling, and it's past time for someone new to take the helm and just clean house over there.
Speaker CYeah.
Speaker CAnd you know what's funny?
Speaker CAnd I didn't think about this until you just said it.
Speaker CWe were part of the previous, quote, unquote, acceleration office when we were part of the innovation portfolio, which Brian Cornell and the board abruptly shut down and said, we are not going to focus on innovation.
Speaker CWe're going to stay core to what Target is.
Speaker CWhich in reality is antithetical to how Target originated.
Speaker CTarget was a standalone concept created by the Dayton Hudson Corporation as an innovative idea.
Speaker CAnd so Cornell shut all those things down, and now he and the board are trying to bring this idea back.
Speaker CYou're 100% right.
Speaker CThis is an.
Speaker CThese are ideas that could work as long as they were interwoven in the DNA and they were thought about and done consistently year over year over year, and money and capital was devoted to them.
Speaker BYep.
Speaker BAll right, let's talk about something more fun.
Speaker CYeah.
Speaker CI deliberately put this headline number two in the order with where we would be.
Speaker CYeah.
Speaker DBut you know, the other thing I.
Speaker CWant to say too is, you know, for those fans that, you know, those fans out there are listeners, are always like, yeah, you know, your head on targets.
Speaker CIt's because I care.
Speaker CYou know, like, I wanted to have people see what was coming ahead of time, you know, so you wouldn't find themselves in this situation.
Speaker CBut anyway, headline number two, Sam's club's member, Mark Hot baked pizza is now deliverable and hot fresh and just believe it or not, fans.
Speaker C$8.98.
Speaker CHoly cow.
Speaker CThat is such a hot price.
Speaker BSteel of a deal.
Speaker BSteal of a deal.
Speaker COh, my God.
Speaker AYeah.
Speaker CAccording to a Walmart press release, members mark.
Speaker CMembers mark.
Speaker CHot baked pizza, one of the hardest things to say, is officially available through delivery in the majority of Sam's clubs nationwide and will be live in all clubs by the end of the month.
Speaker CMembers can enjoy their favorite toppings.
Speaker CPepperoni, cheese, and my potential go to four meat.
Speaker CCurious what those four meats are, and I was trying to figure that out without.
Speaker BDo you want to really know what the four meats are?
Speaker COh, yeah, I totally do, but that's what I'm going for.
Speaker CHot, fresh, and straight to the door.
Speaker CI know that's not your pick because it's got ham in it.
Speaker CAnd if you need it fast.
Speaker CMembers Mark hot baked pizza is also eligible for express delivery, arriving in less than three hours from the time you place your order.
Speaker CAnd does pizza for under $10 delivered right to your door make you want to run out and get a Sam's Club membership?
Speaker BYeah, I think it does.
Speaker BI mean, I think.
Speaker BI think they're going to get so many people who weren't Sam's Club members already who hear about this deal and realize, like, those pizzas are excellent.
Speaker BLike, they're big, they feed a lot of people, and for the price, you can't.
Speaker BYou just can't beat it.
Speaker BNot to mention, I think the gates that this opens for Sam's Club for delivery of other products because it's not just pizza.
Speaker BYou can also order salads and other items from the Sam's Cafe.
Speaker BYou could order this in conjunction with your larger bulk item delivery.
Speaker BLike, I think that this, this could even be like the impulse item that you add on to the end of, like, okay, I'm going to order my weekly, like, supplies from Sam's Club, and then it's coming on a Friday.
Speaker BI'm going to have them deliver a pizza with that as well.
Speaker BLike, this, I think, is so smart from Sam's Club.
Speaker BIt shows that they're really working on how to figure this out logistically, too, because of the.
Speaker BThe requirements for delivery of a.
Speaker BOf a product like a pizza.
Speaker BSo I'm so happy.
Speaker BI think they're going to see a lot of interest come in from just a simple let's deliver pizzas announcement.
Speaker BBut where.
Speaker BWhat about you?
Speaker BAre you.
Speaker BAre you motivated to try the $8.98 pizza?
Speaker COh, oh, you know me 100%.
Speaker C100%.
Speaker CI mean, this is an unassailable move of marketing genius to me.
Speaker CYeah, I freaking love this.
Speaker CI mean, my mom has this.
Speaker CI don't have a Sam's Club membership.
Speaker CMy mom has one and we use hers.
Speaker CBut I think she.
Speaker CShe gets back into town tonight.
Speaker CI think tomorrow night.
Speaker CWe're dialing this up.
Speaker CWe're dialing up to Sam's Club pizza, I think.
Speaker CAnd, you know, but the one thing I will say, though, the one misgiving I have, and it was hard to understand this in the press release, is the delivery window.
Speaker CSeems long.
Speaker CLike you have to be planning ahead.
Speaker CAnd we want to.
Speaker CWe've actually put an Inquiry out to the Sam's Club team to come on our show and talk about this because we want to understand it better.
Speaker CBut I think ultimately to save money and to get that kind of deal on pizza, I'm okay with that because pizza has gotten super expensive.
Speaker BYeah.
Speaker CAnd the best thing about it too, from my standpoint on why Sam's Club is doing this, I think you hit on a little bit, but to touch on a little bit more, it adds volume to their delivery runs as well.
Speaker CSo, you know, you want.
Speaker CYou want more.
Speaker CYou want more volume for every delivery you're putting out there.
Speaker CSo if you can time it up with the.
Speaker CThe other orders, you know, they're going out to the neighborhoods.
Speaker CI think that makes sense.
Speaker CSo.
Speaker CSo I love this.
Speaker CI think it's just so differentiating.
Speaker CYou know, it eats.
Speaker CIt eats at Domino's really big.
Speaker CBut the other thing I love about it and Costco, Costco, they're not.
Speaker CIt doesn't seem like Costco is in any way going to be able to touch something like this because antiquated in terms of how they look at things digitally.
Speaker CSo I think Sam's Club continues to win with this and continues to win with younger generations.
Speaker CWhen you look at, you know, plays like this and scan and go shopping and you know, the receiptless checkout and all that or, you know, the whole.
Speaker CThat whole thing.
Speaker CSo I don't know if receiptless checkouts the right way to say it, but you know what I'm talking about and help me out.
Speaker BYeah, yeah, yeah.
Speaker BWhen you scan and got the scan and go checkout where they scan the bottom of your.
Speaker BOr they scan your cart to make sure.
Speaker CYeah, you just walk through the arch.
Speaker CThe archway.
Speaker CThe archway checkout, you know.
Speaker CSo like, I think that's.
Speaker CIt's just.
Speaker CIt's just they're.
Speaker CThey're doing some great things there.
Speaker CMan, I wish I knew I was in the water down at Sam's Club.
Speaker BYou.
Speaker BYou like Costco pizza, You still have to call.
Speaker BThat's the only option you have is to call ahead and pick it up.
Speaker CAnd if you want to pick it.
Speaker BUp and say yes, and you do it, you do it because the pizzas are $8 and they feed it.
Speaker BLike if you.
Speaker BAnd I think that gets to your point earlier too.
Speaker BLike, I know Friday nights I'm going to have a house full of kids, right.
Speaker BAnd whatever.
Speaker BLike if, if my delivery is coming on a Friday and I can throw those pizzas in, you know, I'm going to do it.
Speaker BIt's so affordable.
Speaker BAnd it hits on convenience in a way that, that no one else can really do for me.
Speaker BSo right now.
Speaker BSo I think that's, that's huge.
Speaker BThat part of it is huge.
Speaker BAnd yeah, Costco's way, way behind.
Speaker CYeah.
Speaker CAnd add to your point, like, if you're ordering four pizzas or five pizzas, this almost saves you like 50 to $100.
Speaker BOh, you know, for sure it does.
Speaker CIt's insane.
Speaker BIt definitely does.
Speaker BYeah.
Speaker BYeah, it's, it's a great, great move.
Speaker BWell done, Sam's Club.
Speaker BAll right, let's go on to headline number three, Chris.
Speaker BLowe's is partnering with Miracle to accelerate its online marketplace, according to a Lowe's press release.
Speaker BThrough its partnership with Miracle, Lowe's is positioned to scale its e commerce business faster while allowing trusted marketplace sellers to easily manage their catalogs on lowe's.com better serving customers wherever they are in their home improvement journey.
Speaker BSince launching its Marketplace, Lowe's has expanded its offerings from third party sellers, including indoor and outdoor furniture, kitchen and bath, home home decor, power in hand, tools and more.
Speaker BThe benefits of Lowe's Marketplace extend to members of Milo's Rewards loyalty program, with members accruing points on any Marketplace purchases.
Speaker BAll Marketplace products are currently available for home delivery, and customers may return Marketplace products purchased through Lowe's.com directly to any one of Lowe's over 1700 stores.
Speaker BChris, I'm guessing you're going to be as excited as you were for the Sam's Club story, but are you, are you excited about the Lowe's new Marketplace partnership with Miracle?
Speaker BAnd what excites you most?
Speaker CWhat excites me most about it?
Speaker CI think you hit it right in the headline read honestly.
Speaker CAnd it's the, it's the combination of Lowe's using and talking about loyalty and the value of their stores within the creation of their digital marketplace.
Speaker CBecause that is how you differentiate an online marketplace.
Speaker CAnd Lowe's is clearly thinking smartly in that direction.
Speaker CThe other point I would make is that an online marketplace is particularly important in home furnishings.
Speaker CBecause of what I've said before on this show a thousand times, furnishing a home is a massive chore.
Speaker CAnd the more you can get done in one space, the better.
Speaker CWhether you're a homeowner or even a contractor, even a pro, looking to buy many things all at once.
Speaker CAll of which then comes back to, as I said at the outset, and can be augmented by the loyalty incentives you're doing to incent that behavior.
Speaker CSo that's why I love this move from Lowe's.
Speaker CAnd again, you can't, can't discount the fact too, that you can bring these products back to the store, which is also an important factor in driving loyalty as well and driving reuse.
Speaker CSo, so net.
Speaker CNet.
Speaker CI love this as well.
Speaker CI think it's great.
Speaker CAnd kudos to our sponsors.
Speaker CMiracle for, for becoming the platform for Lowe's.
Speaker CIt's awesome.
Speaker BYeah, I agree.
Speaker BI think I'm, I'm less.
Speaker BI think this will have less of an impact on the pro customer because most of those customers need to go get something same day, like get that kind of thing.
Speaker BBut what I really think this opens up is a, is an extended audience for the Lowe's home improvement customer, the regular people out there who need these products, especially when we start looking at what, you know, Dave Schneidman is going to come on and talk about in a little bit, is changing consumer sentiment.
Speaker BYou are now opening up the Lowe's world of products to all sorts of options.
Speaker BIt's giving customers choice when they don't have as much money.
Speaker BIf they go into the Lowe's store and they see two, you know, drills that they might need for an upcoming project, and then they can go online and they can still get their rewards points at Lowe's, but they can, they can find some other options that might be lower price or more middle of the road that Lowe's just can't carry inventory for in store.
Speaker BAnd you're hanging on to that customer and you're getting them to come to you for more things because they know that you're going to give them the assortment and a price point for the, for a good, especially in all the categories that we just covered off on from home furnishings to power tools, they will have the customer coming there first, and they own that relationship with the customer at the end of the day, too, which that's.
Speaker BWhat more could you ask for?
Speaker BIt's such a smart, smart move from Lowe's.
Speaker CYeah.
Speaker CAnd, and, and when you think about it too, like, who they're really trying to differentiate against here is Amazon on the oneoff, you know, pickoffs, you know, and Amazon, for the most part, correct me if I'm wrong, doesn't have a loyalty program.
Speaker CIn fact, I pay $99 a month or a year?
Speaker CNo, like $139 a year to Amazon to be loyal to it.
Speaker CAnd so now you're, you're, you're taking that out of the equation.
Speaker CAnd Lowe's is smartly thinking about, how do I use loyalty to build an online marketplace so that people realize that that's dumb and I can get the same level and quality of service and better discounts and more affordability by shopping with Lowe's.
Speaker CSo I think I, I, I, I think that's the point that I hadn't thought about until you just said what you said.
Speaker CAll right, Chris, let's bring David onto the show.
Speaker CDave Schneidman.
Speaker CJoining us now for five insightful minutes to discuss his company's latest current consumer sentiment survey is the A and M Consumer and Retail Group's David Schneidman.
Speaker CDave, let's start with this.
Speaker CWhat does consumer sentiment look like going into the summer months?
Speaker DYou know, first, thanks for having me as always, Chris and Anne.
Speaker DSo so you know, with the macroeconomic uncertainties, you know, that is having a huge effect on consumers.
Speaker DYou know, first was Covid, then supply chain issues, then the war, no inflation and now last tariffs.
Speaker DSo, so consumers are planning on spending less and they're planning on saving more.
Speaker DDuring the financial uncertainties.
Speaker DThey're not super worried, but they're being, I would say, a little bit more vigilant.
Speaker DIn fact, about 10% of all consumers are expected to spend less where about 30% of consumers are planning on saving more now.
Speaker DHowever, most of the cutting is coming from discretionary spending.
Speaker DSo particularly think like restaurants going out prepared food along with luxury goods, jewelries and accessories.
Speaker DSo F and B it is it is still around flat.
Speaker DWe'll talk more about that shortly.
Speaker DBut consumers are just being mindful of the unknown right now.
Speaker BSo Dave, what kind of trade offs are consumers willing to make then in search of a better value?
Speaker DYeah, so I mentioned that overall about it's kind of there's not much change with F and B from a macro aspect, but particularly about 25% of consumers still do plan on cutting back within food and beverage.
Speaker DSo think groceries.
Speaker DAnd with that there's a couple of different ways about while about 50% of consumers are planning on switching to cheaper brands.
Speaker DSo cheaper brands is one option.
Speaker DThe second is buying fewer groceries, which is around 25% of consumers planning on doing that.
Speaker DAnd then the last is just switching to cheaper stores.
Speaker DSo going to be more mindful of mass big box stores or discounters.
Speaker DAnd that's about the other 25%.
Speaker DAdditionally within that consumers are more willing to try other brands.
Speaker DRight now, in fact, about 30% of consumers will try almost, almost 10 new brands.
Speaker DAnd the leading factor of that is price.
Speaker DSo price is having a huge impact on on trial but you know, still Wanting to be healthy, desiring to try new products and then just recommendations from, from friends, families and influencers are still having impact on, on consumer penetration.
Speaker CDave, what does all that mean for the private label side of the business?
Speaker DYeah, so consumers are increasingly embracing private label.
Speaker DAlmost 75% of our reports is that people are purchasing private label somewhat often or often.
Speaker DAnd over 50% of consumers believe private label has improved over the last year.
Speaker DSo private label is here to stay.
Speaker DPerceptions are at an all time high in terms of quality, affordability, ingredients, accessibility.
Speaker DNo surprise there.
Speaker DThe leading driver of private label is purchase is price.
Speaker DHowever, taste ingredients still make up about 25% of the main purchase influencing power factors.
Speaker DSo price ingredients are here as well.
Speaker DSo private label is definitely here.
Speaker DHuge perception improvement and needs to be part of a retailer's plan going forward.
Speaker BSo then Dave, as we close, what advice do you have for retailers who kind of are trying to navigate these changing consumer sentiments besides looking at price.
Speaker DHaving the right assortment and merchandising.
Speaker DTwo things that aren't talked about as often are about loyalty and technology within loyalty.
Speaker DConsumers are engaging in loyalty programs to stretch their spending power.
Speaker DAbout 2/3 of all consumers use a loyalty program in food and beverage and grocery.
Speaker DAnd it's about 75% of purchases within the loyalty are influenced by loyalty programs.
Speaker DThat's even higher for consumers who are under the age of 45.
Speaker DSo loyalty programs, huge.
Speaker DAnd then the other technology, over 60% are.
Speaker DRespondents interact with different technologies to influence their buying decisions, particularly subscription.
Speaker DSubscription models influence about 75% of purchases.
Speaker DIn fact about 20%.
Speaker DYeah, it's crazy.
Speaker DAbout 20% of all grocery purchases are done 100% via subscription, which is, which is crazy.
Speaker DSo one in five consumers are doing all of their grocery shopping online and, and about 75 are doing at least 75 of their grocery shopping online.
Speaker DSo subscription models are here and, and, and the main drivers besides deals and promotion, just convenience.
Speaker DWe live in a world where people, you know, time is money, they know what they like, they know what they don't like.
Speaker DAnd just that frictionless approach to grocery buying, which is a daily, weekly, monthly thing is, is, is huge to the consumer.
Speaker DSo let, don't forget about loyalty and technology and they kind of go hand in hand.
Speaker DHuge impact to driving purchasing decisions.
Speaker CGreat stuff, Dave.
Speaker CThank you.
Speaker BThank you, Dave.
Speaker CIf you want to read the latest consumer sentiment survey from our friends at the A and M consumer and Retail Group, you will find it in full in our show notes from today's episode.
Speaker CAll right, headline number four Google Is Rolling Out a Gentic AI Checkout According to Chainstore Age, Google is introducing a new artificial intelligence enhanced shopping experience called AI Mode.
Speaker CThe tech giant's AI Mode shopping experience combines its Gemini Generative AI Chatbot with Google Shopping Graphics, a real time data set of products, inventory and merchants with more than 45 billion listings in stock inventory data from a range of retailers every hour.
Speaker CMore than 2 billion of those product listings are refreshed on Google.
Speaker C2 billion with a B In the coming months, customers will be able to search for products using conversational language and see a right hand panel of images and product listings.
Speaker COnce a customer selects a product, a new agentic AI checkout will help customers buy at a price that fits their budgets.
Speaker CShoppers will be able to tap track price on any product listing and set options such as size or color and the amount they want to spend and then receive price drop notifications when ready to buy.
Speaker CThe customer will then be able to confirm the purchase details and tap buy for me behind the scenes, Google will add the item to their cart on the retailer site and securely complete the checkout with Google Play.
Speaker CThis agentic checkout feature will be rolling out in the coming months to product listings in the US and there was a lot there intentionally because we wanted to make sure the fans knew how this was designed to work.
Speaker CAnd lo and behold, this is also the A and M Put yout on the Spot Question Are you ready for it this week?
Speaker BOh yes.
Speaker BIf it's about Google Shopping, you know I'm ready for it.
Speaker CI know I picked this one specifically for you.
Speaker CI put this as headline number four specifically for you.
Speaker CAll right, here it is.
Speaker CHow much does this enhance the experience for those who currently use Google Shopping?
Speaker COr or does this have the chance to disproportionately pull from those who currently go directly to retailer.com sites for B2C buying, the floor is yours.
Speaker BWell listeners, I tried this last night and I will clarify the only the Try it on mode was available to me.
Speaker BThe rest of the features it sounds like are coming soon to the rest of us who aren't in the beta program, but the AI generated image I.
Speaker CPut this up pretty damn good.
Speaker BI put these up on LinkedIn last night.
Speaker BThe AI generated images are so good.
Speaker BLike so good.
Speaker BAnd I'm a huge skeptic about the the fit me models and all these things.
Speaker BNo, no no no.
Speaker BBut I think what A and M where where A&M's question is getting at and what I think is the most impressive thing Here is when, when I'm as a shopper, I put into Gemini like, hey, I'm looking for a suit for Barcelona for next week that will be weather appropriate, but okay, that's how people are going to be searching.
Speaker BThey're not going to the dot coms anymore.
Speaker BIt's, it's give me some options.
Speaker BAnd now if you think about where this could go eventually, just taking that picture that I've uploaded and showing me all of these items on me, on me as a model, not a model that looks like me, but on me and I get to look at those.
Speaker BI mean I was not planning on purchasing something.
Speaker BChris, there are three things in three carts right now from just that thing that I was like, oh, I mean you still have the issue potentially of arriving and it doesn't fit as the AI model for sure.
Speaker CYeah.
Speaker BBut you know what?
Speaker BThose things are in my cart.
Speaker BThose companies have my contact information.
Speaker BThey're pinging me and saying mango.com is like, you left this suit in your cart.
Speaker BHere's the picture of it on you once again.
Speaker CRight.
Speaker BAnd do you want to check out.
Speaker BAnd I think the last thing that I'll add about where, where Google is really going to continue to stand out is when they start to add on these other features.
Speaker BAnd Nicole Nutlund, one of our former co workers from Target Store the Future who's working on this project, she said in a, in a chat that we had a few weeks ago at Google in New York that the, the key thing here about where Google has a moat that some of these other players in the space are, do not have is they know what I'm looking at on YouTube shorts, that they know what kind of content I'm looking at there.
Speaker BThey know my Gmail address, they know what activities are on my Google calendar.
Speaker BAnd so when you start thinking about how they can kind of do the push and pull with me as a consumer here based on the inputs they're getting from all of those sources and Gemini and the quality of the, the content they can serve me up.
Speaker BI think this is putting Google in an exceptional place or as a challenger to some of these other big companies that are coming up in this, in this space and especially as it applies to commerce.
Speaker BSo I, I'm a huge fan, Chris.
Speaker BGive me, talk me down.
Speaker CTalk you down?
Speaker BWhere, where?
Speaker BAm I missing some key points about this rollout?
Speaker CWell, yeah, no, I mean, I think you're bringing up some interesting points I hadn't thought of in preparation for this.
Speaker CI mean, you're right.
Speaker CI think you know, anyone that uses Google's calendar, email, even Google Chrome, that Google probably knows more about you than you know about yourself, you know, which is something I always used to see about social media.
Speaker CBut, but Google probably knows even more when you put it in that context.
Speaker BYeah.
Speaker CSo that's really powerful in what you said.
Speaker CThe point about, the point about you've been a fit skeptic.
Speaker CI kind of, I kind of gave you a Cheshire grin on the camera, off camera because I'm like, have you?
Speaker CYeah, I mean I feel like we've had lots of debates on this and but the thing I would make that I think what I think I agree with you because I saw the stuff you posted and it looked amazing.
Speaker CMy only question is like, is it really going to fit that well or is it just like super tailored to look good on you?
Speaker CI have no idea.
Speaker CAnd, but that's an important question that has to be uncovered and understood.
Speaker CSo you know, for me though, the, the longer term implications of this, like the agent AI part of the conversation and Google start to take share from retailer.com or visits, you know, to retailer.com as a.
Speaker CAnd M was asking.
Speaker CI don't know, I think the jury's out.
Speaker CI think it all, it all comes down to the UX and ultimately the ease of payment too, which we've talked about on past shows.
Speaker CYou know, for me the best analogy I can make to this is I think we're going to be in like a Betamax versus VHS battle here in a gentic checkout similar to Betamax.
Speaker CThe best tech or the best moats quote unquote, might not be the ones who win out.
Speaker CIt could just be whoever makes this experience, the one that's the easiest to buy from.
Speaker CAnd Google, as much as it has these moats history is not on its side when it comes to figuring out E commerce at all.
Speaker CIt's always been a tough get for them.
Speaker CAnd so will it be Amazon?
Speaker CIs it going to be one of the upstarts?
Speaker CI have no idea.
Speaker CI can't wait to find out though.
Speaker CAnd as you showed on LinkedIn very admirably yesterday, we've got a front row seat and it's going to be buckle your seatbelts because I can't wait to watch this.
Speaker BTotally.
Speaker BAnd I think one more thing I just add in closing, I think that Google shopping in the past was never set up to work this way.
Speaker BGoogle is a tech company.
Speaker BThey were not a commerce focused company and I think that's where they're really you can see like just with this example, right.
Speaker BLike it's I think and to answer A&M's question again like I think, I think any agentic search is taking away from going tothe.com.
Speaker Bso it doesn't matter.
Speaker CLike let's clarify there will happen over time.
Speaker BYeah, it absolutely will happen over time.
Speaker BSo, so people like Google and what they put out here, being able to showcase multiple brands so that you as a consumer have the most choice like this, it's, it's going to be great.
Speaker BI can't wait.
Speaker BAs a shopper I'm thrilled.
Speaker BSo we'll see what, we'll see what happens next.
Speaker CIt's, it's pretty mind blowing.
Speaker BAll right, let's go to headline number five, Chris.
Speaker BNike reportedly plans to start selling on Amazon again.
Speaker BAccording to chain Storage, following a six year hiatus, Nike will once again sell its products directly on Amazon in late 2019.
Speaker BNike ended a pilot it launched in 2017 to sell merchandise directly to Amazon.
Speaker BIs it focused on selling more directly to consumers on its own website and stores?
Speaker BA Nike spokesperson confirmed to CNBC that it will resume selling goods via Amazon in the US as part of a broader digital commerce effort.
Speaker BThe spokesperson said in the statement, quote, this includes expanding to new digital accounts.
Speaker AIncluding Amazon in the US New physical.
Speaker BPartners like Printom, elevating retail experiences across the marketplace and and launching Nike's AI powered conversational search to improve our online services, end quote.
Speaker BIn addition, Amazon confirmed via an email to CNBC that it will start sourcing a quote, much wider range of Nike products, end quote for us shoppers.
Speaker BAnd as part of the relaunch, Amazon as reported by wwd, has also told select third party merchants that they can no longer sell certain Nike items on Amazon stick starting July 19th.
Speaker BChris, a lot in Nike's digital plan here.
Speaker BAre you pro or con Nike coming back to Amazon.
Speaker COh, and resolutely hate this move.
Speaker CYeah, I don't, I don't like it at all.
Speaker BOkay.
Speaker CI'm curious if you're, I'm curious if you feel the same way.
Speaker CYeah, tell us after, particularly after our discussion on Saks Fifth Avenue a couple weeks ago, because I think Nike's a brand that should stand on its own.
Speaker CUm, and you know all these talks of the new partnerships with Urban Outfitters, they're just, to me they're just silly.
Speaker CThey're just marketing vehicles to try to enliven the brand and they're just a waste of time because they're not going to add any discernible Real revenue to the top line.
Speaker CUm, and they're just a lot of effort.
Speaker CSo I think, you know, I think when I step back and look at this from 30,000ft, I think the previous regime had the right strategy which is create a more direct one to one relationship with your consumers which is what omnichannel retail is all about, but just seemingly didn't have the right execution.
Speaker CSo going on Amazon just makes Nike like everything else on Amazon.
Speaker CAnd the other part about this which you alluded to in previous headlines today was you lose the first party data relationship with your customer too.
Speaker CAnd so I don't know why you would do that in any way, shape or form.
Speaker CSo to me this move is emblematic of a company that finds itself in a really tough spot.
Speaker CThe Jordan brand is clearly post peak now at this point.
Speaker CI mean Jordan's got to be you know, in his 60s now if I'm not mistaken they've had trouble making their marketing athleisure.
Speaker CThey haven't been able to crack the code on that.
Speaker CThey've also been losing ground in running.
Speaker CSo going on Amazon it may be a boost to short term sales but the long, in the long term it's a losing proposition of companies like Lululemon and on running who are going to keep that one to one relationship with their customers.
Speaker CThey're going to hold it dear and they're going to hold it close to their heart because they understand that's what makes them special.
Speaker CAnd, and Nike going on Amazon is no longer special to me.
Speaker BYeah, I, I actually agree completely.
Speaker BI feel like this is a very short sighted approach and in my mind really moves Nike to more of a utility purchase than a lifestyle purchase.
Speaker BLike it used to be a cachet thing that like you'd have, you know, these limited edition drops and stuff.
Speaker BBut if you, if you're able to get this product in mass it loses its, its uniqueness and I think it also damages brand equity that they've built with JD Sports or DSG and Foot Locker like we talked about last week, like what unique product are they really going to have when the majority of consumers are going to be like, but I can get these similar Nikes on Amazon for you know, this price and get them delivered in an hour, whatever it is.
Speaker BSo I think that to me causes alarm also I wonder if this doesn't open up Nike to more fraudulent product too.
Speaker BLike when you're on the Amazon, you know you're on Amazon now like do are you opening it up?
Speaker BBecause people are going to just Search Nike or Air Force ones.
Speaker BLike are they more susceptible to getting a product that isn't an original, you know, Nike product?
Speaker BAnd how does Nike kind of control that part of it?
Speaker BBecause that to me is another area where you don't always know what you're getting.
Speaker BAnd Amazon's not as, as I guess closely watching that as some of your other larger partners.
Speaker CBut yeah, I'm not as worried about that because I think the sub context to the headline you read is I actually think Amazon has made a deal with Nike to try to police that to a larger degree than they probably have in the past as well.
Speaker CThat was what I took from that.
Speaker CBut it probably could potentially still be an issue.
Speaker CBut you know, Amazon today, in today's day and age with technology, should be able to tell when somebody's trying to, you know, put out a counterfeit pair of Nikes as a third party seller and get them off the site.
Speaker CBecause the only people that should be selling Nikes on their site are Nike.
Speaker CIn.
Speaker CIn theory.
Speaker BIn theory, yes.
Speaker CYou know, in, in theory, that's the way.
Speaker CBut I think the other, the other point you made me think of too here, Ann, is like the drops, I used to go on the drops all the time.
Speaker CI've stopped looking at it because the product sucks.
Speaker CIt's, it's, it's not interesting.
Speaker CIt's just really lame.
Speaker CAnd, and they, they gotta re enliven their product strategy too.
Speaker CTo your point, like how are you going to reenive in your product strategy and then how are you going to decide who gets what product?
Speaker CAnd going on Amazon just makes it such a complicated effort.
Speaker BYeah, yeah, it's just, it doesn't, doesn't seem like the right move.
Speaker BIt, it's, it feels like it's just 100% utility.
Speaker BLike I need a new pair of shoes for my kid.
Speaker BI'm going to get the cheapest Nikes I can, you know, on Amazon, have them delivered same day, which is good in the short term it'll probably boost sales a little bit.
Speaker BBut, but is that the lasting impression you want to leave with, with your consumer?
Speaker AI don't think so.
Speaker CI thought, I thought you're coming about utility.
Speaker CWhat'd you say?
Speaker CUtility versus lifestyle.
Speaker CLifestyle.
Speaker CYeah, I think that, that, that nails it.
Speaker BAll right, Chris, let's go to the lightning round.
Speaker BWe're talking pizza again.
Speaker BPizza Hut is bringing back the summer bucket program which sparks so much nostalgia for me.
Speaker BOh.
Speaker BOh, wow.
Speaker BLove to book it.
Speaker BDid you part you, did you participate as a kid in Arizona it doesn't sound like you did, but if you did, what did you get on your personal pan pizza?
Speaker CNo, we didn't.
Speaker CWe didn't have that in Arizona at least.
Speaker BWestern thing.
Speaker CI.
Speaker CI don't know.
Speaker CI mean, I went to a Catholic school and we only got pizza once a month.
Speaker BI did, too.
Speaker CIt was from some local dude who we were probably helping launder money, you know, in reality.
Speaker CAnd you know, because, like, God knows what he was doing.
Speaker CBut, but I mean, if I were to get a personal pan pizza, I'm going.
Speaker CI'm going as close to four meats as I can get.
Speaker CAnd starting with the big two sausage and pepperoni.
Speaker BYou know that you were putting money in Sammy Pepperoni Pizza's pocket.
Speaker BYou were.
Speaker BYou were not con.
Speaker BThere's no pizza.
Speaker COh, you.
Speaker CYou know, there was some kickback going on there.
Speaker CLike the, the local pizza guys giving pizza to all the.
Speaker CAll the school kids every.
Speaker CEvery once a month on a Wednesday.
Speaker CYeah, for sure.
Speaker BNo book it program there.
Speaker BDidn't have to read a lot like 16 Boxcar Children books to.
Speaker BTo get that pizza.
Speaker CNo.
Speaker COur lady of Mount Carmel.
Speaker CYep.
Speaker CYep.
Speaker CShout out to them.
Speaker CAll right.
Speaker CThe HuffPost reported this week that anthropics Claude Opus 4 would result to quote, extremely harmful actions, end quote.
Speaker CTo preserve its own existence, including potentially blackmailing engineers for things like extramarital affairs.
Speaker CHow many years do you give us AD before Terminator the Movie becomes a reality?
Speaker BOkay, you're gonna be really disappointed when you hear this, but I have never watched the entire Terminator movie, so I.
Speaker CFeel like either one of them Terminator or T2.
Speaker COh, my God.
Speaker BI know.
Speaker BI'm really embarrassed.
Speaker BSo I added to my watch list for this.
Speaker BFor your trip weekend, for the plane trip.
Speaker BI will try to watch Terminator, but I.
Speaker BThat this is a very concerning thing.
Speaker CYeah, right.
Speaker BI still feel like we have water still.
Speaker BSo, like, could.
Speaker BIs it still going to be able to do that if we pour water on the machine?
Speaker BI think it is.
Speaker BI think it still can damage our lives.
Speaker BSo I'm gonna say 10 years.
Speaker C10 years.
Speaker CGod, I hope it's longer than that.
Speaker CBut my God, that's such a crazy story.
Speaker CSuch a crazy story.
Speaker BI don't know.
Speaker BI mean, I know.
Speaker BWhat would you guess?
Speaker BAre you taking the over under?
Speaker CI think I take the over at 10 years, but I think, you know, if you go 50 to 100 years, I think, yeah, we're there.
Speaker CWe're.
Speaker CI think.
Speaker CI'm sorry.
Speaker CGrandchildren at this point.
Speaker BAnd yeah, I am all Right.
Speaker BQuestion number three, Chris.
Speaker BThe latest Tick tock travel hack is a pillowcase.
Speaker BPeople are filling pillowcases with clothing and bringing them on board to avoid a fee for carry ons.
Speaker BCan you imagine just stuffing all your clothes in your pillow and bringing that?
Speaker CNo.
Speaker BSo as we head out for our two week tour, share with the Omni Talk audience what your best travel hack is.
Speaker CWow.
Speaker COh, God.
Speaker CI'm curious what yours is, aside from sleeping in like an actual body cast when you go into some hotel.
Speaker BBut.
Speaker BBut I have a lot of travel hacks.
Speaker BYeah.
Speaker CYeah.
Speaker CI don't know.
Speaker CI mean, aside from being bringing my own toilet paper like we've talked about on this show, I would also recommend especially for.
Speaker CFor international travel, bringing a lot of high fiber snacks.
Speaker CLike I just went to the store and loaded up on dried dates and so that's my.
Speaker CBut what, what's one of your travel hacks?
Speaker CI have no idea.
Speaker BSlippers.
Speaker BBring shoes for the hotel room or ask your hotel for slippers.
Speaker BA lot of hotels have them.
Speaker BThink about all the places that those suitcases are rolling that your shoes have traveled in all these cities and you're walking around in your bare feet.
Speaker BNasty.
Speaker CRight?
Speaker BNumber one, I do bring.
Speaker BAlso bring a pillowcase, but for my own reason.
Speaker BLike I just like to have my own pillowcase when I'm traveling.
Speaker BIn addition to my sleep suit, I bring a candle for the hotel room because sometimes the hotel rooms stink.
Speaker BSo I have a little travel candle.
Speaker BI mean, so many things I could.
Speaker BThe list could keep going on.
Speaker BI have, I just have become a very seasoned traveler at this.
Speaker CYeah, you have.
Speaker CYeah, you have.
Speaker CWow.
Speaker BYou could.
Speaker CYou could use a suitcase just for your hacks is what I take from this.
Speaker BYes.
Speaker BThat's why I'm over £50 every time.
Speaker CRight, Right.
Speaker CYes, you are.
Speaker CYou're very.
Speaker CYou're always scared to lie.
Speaker CAll right, last one and game five of the T Wolves versus the Thunder tonight.
Speaker CWho do you got?
Speaker BAh, T.
Speaker BWolves, always.
Speaker BWolves in 7.
Speaker BWe're gonna go on a 3.
Speaker BWe're gonna go on a three game run or we won't.
Speaker BAnd that's also fine because if they do make it to the playoffs, we're going to be in Europe and I'll.
Speaker ABe up in the middle of the.
Speaker BNight watching the Timberwolves games.
Speaker BSo come on, Wolves.
Speaker BMike, I love you.
Speaker CNot a chance in hell.
Speaker BAnd.
Speaker CAnd I'm gonna go out on a hot take here too.
Speaker CAnthony Edwards is going to become soon one of the most overrated players in the NBA.
Speaker CThat's my prediction.
Speaker CHappy birthday today to Gladys Knight, Carey Mulligan, and to the man who played Joey in Bad News Bears, Brandon Cruz.
Speaker CAnd remember, if you can only read or listen to one retail blog in the business, Make It Omnitok, the only retail media outlet run by two former executives from a current top 10 US retailer.
Speaker COur Fast Five podcast is the quickest, fastest rundown of all the week's top news and our daily newsletter, the Retail Daily Minute, tells you all you need to know each day.
Speaker CStay on top of your game as a retail executive and also regularly features a exclusive content that Ann and I take a lot of pride in doing just for you.
Speaker CThanks as always for listening in.
Speaker CPlease remember like and leave us a review wherever you happen to listen to your podcast or on YouTube.
Speaker CYou can follow us today by simply going to YouTube.com omnitalk retail.
Speaker CSo until next week, and on behalf of all of us at Omnitalk, on behalf of Ann and myself, be careful out there.