Sprouts Brews Up a New Strategy | Fast Five Shorts
This segment from the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, covers Sprouts Farmers Market's announcement to open 20 in-store Klatch Coffee cafes across Southern California.
Anne explains why this move is perfectly aligned with Sprouts' destination shopping experience... customers who visit Sprouts are in a different mindset, taking time to discover new products and consult with specialized staff. Adding locally-sourced, independent brand coffee creates an elevated experience similar to getting champagne at a department store.
Chris highlights that Sprouts has massive "dry powder" for growth: they're only in 24 states, just launched their loyalty program, operate an optimized smaller store format, and now add coffee shops as another traffic driver. When shoppers linger with coffee, basket sizes increase... making this a savvy operations play.
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#Sprouts #SproutsFarmersMarket #KlatchCoffee #GroceryInnovation #RetailExperience #CustomerExperience #GroceryTrends #JackSinclair
00:00 - Untitled
00:20 - Expansion of Sprouts Farmers Market
00:37 - Exploring the Sprouts Experience
01:37 - Enhancing the Shopping Experience at Sprouts
02:39 - Growth Opportunities for Sprouts
02:49 - The Impact of Loyalty Programs and In-Store Experiences
03:31 - Growth Opportunities and Market Strategy
Sprouts says it's going to open 20 in store cafes across Southern California, according to Grocery Dive.
Speaker ASprouts Farmers Market announced Wednesday it is expanding its partnership with Klatch Coffee.
Speaker AKlatch Coffee, good alliteration there.
Speaker AAlthough it's not really alliteration because it's a K and a c. To open 20 new in store cafes.
Speaker AThe specialty grocer plans to open cafes inside stores in Southern California in two phases, beginning late this year and lasting into 2026.
Speaker AAnd the story about sprouts adding 20 coffee shops to new stores this week definitely intrigued you because I know you want to include it in this week's Fast5 roundup.
Speaker AWhy was that?
Speaker BWell, I think we ran into Nick Conant from Sprouts.
Speaker BYeah, the CEO here at Grocery Shop, and we were talking to him about this.
Speaker BI was like, I'm really curious about what, you know, what this is all about.
Speaker BWhat do you think about it?
Speaker BAnd I think what became abundantly clear during that conversation is that this is just adding an enhancement to the Sprouts experience in a way that Sprouts can uniquely provide their customers.
Speaker BThe Sprouts trip is a destination.
Speaker BThe consumer is already going there in a different mindset.
Speaker BThey're not going there with like a bang, bang, bang.
Speaker BI got to get as many things as possible.
Speaker BLike, that's an additional trip.
Speaker BSprouts knows that.
Speaker BAnd so they're making this just a little added convenience while you're there to get you to feel like you.
Speaker BYes.
Speaker BGo talk to the chief foraging officer's team that's in the store showing you their new products.
Speaker BGo into the beauty and vitamin area and spend some time talking to the Sprouts associate there to learn about the new products that they have there.
Speaker BLike, it's a completely different mindset.
Speaker BSo this to me is like, you know, getting a glass of champagne while you're shopping at a fancy department store.
Speaker BLike, getting a locally, like, unique, independent brand's cup of coffee while you're shopping just is stunning.
Speaker BSo on point for them.
Speaker BAnd I think it's just going to make the Sprouts experience even better.
Speaker AYeah, I mean, I, I, I, I agree.
Speaker AI think, you know, I, I don't, I don't think the move itself is like that big and noteworthy because it's been done before.
Speaker ABut I think when you put it in the context of what Sprouts is, it's, it's, you know, it's important.
Speaker ASo, like, you know, the, the phrase I keep using after talking to Jack on stage And I've talked about this.
Speaker AWe've talked about this before because we talked about sprouts being the 2024 retailer of the year, if I remember right.
Speaker ABut is dry powder.
Speaker AThey have so much dry powder in their keg at Sprouts in terms of things that are going to help growth.
Speaker ASo like you said, and they've got a value proposition with a defined target market.
Speaker AThey've got an optimized store prototype that is smaller.
Speaker AThey actually went smaller.
Speaker AAnd it's working.
Speaker AIt's showing the payback.
Speaker AYeah, they're only in 24 states right now, so they've got a ton of growth opportunity.
Speaker AJust geographically.
Speaker AThey don't even have a loyalty program.
Speaker AMan, that's the craziest thing.
Speaker AThey don't even have a loyalty program stood up yet.
Speaker BAnd now they're started it, right?
Speaker AYeah, they're just starting to roll it out.
Speaker AYeah, yeah, they're just starting to roll it out nationally, so.
Speaker AAnd now they're putting coffee shops in to, you know, gives another reason that gives another traffic hook to go to Sprouts versus somewhere else.
Speaker AIt also gives you a better basket size because, you know, you get the coffee.
Speaker AAnd to your point, and here's the other thing, you shop with a coffee, you're not shopping as quickly.
Speaker AAnd when you're not shopping as quickly in grocery, you tend to buy more stuff.
Speaker AAnd that's the key here.
Speaker ASo.
Speaker ASo they've got so many, so many bullets in the gun, so to speak, to, to go out and continue to grow.
Speaker ASo I wish, I wish, I wish there's probably many CEOs that wish they had as many growth opportunities lying on the ground for them to pick up as Sprouts and Jackson Claire have, in my opinion.
Speaker BYeah, 100%.
Speaker BI think that was one of my favorite takeaways from what he said when you were talking to him on stage.
Speaker BHe's like, we're only going to the areas where we have the audience that we want, we have the distribution close by.
Speaker BTo like, to ensure that this product of Sprouts is going to be a knockout in every market that we go into was so, so impressive.