Sephora's Creator Platform Launch | Fast Five Shorts
In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, A&M’s Joanna Rangarajan and Mohit Mohal joined Chris and Anne to analyze Sephora's launch of My Sephora Storefront, giving influencers customizable digital storefronts. With 70-75% of beauty purchases influenced by social media, we explore how this platform eliminates friction for creators and followers while positioning Sephora for AI-powered discovery. Our panel discusses the benefits for all parties and whether this move is transformational or evolutionary!
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#Sephora #ecommerce #retailfulfillment #MySephoraStorefront #Creator #influencers
Fora has debuted My Sephora Storefront, an affiliate platform that gives us influencers a new opportunity to build shoppable digital storefronts and share product recommendations with their followers.
Speaker AAccording to Retail Touchpoints, the platform is integrated into sephora.com and the Sephora app and it offers the following 1.
Speaker AFully customizable digital storefronts 2.
Speaker AShareable shoppable links optimized for all major social platforms 3.
Speaker AAccess to Sephora's Beauty Insider loyalty program, including popular brands and the latest product searches.
Speaker B4.
Speaker AYear round commission opportunities.
Speaker AYes, please.
Speaker AAnd 5 full integration with Sephora's data analytics and performance insights.
Speaker AAnd I'm actually going to go to you first on this one.
Speaker AI'm curious, are you buying into the hype that the Sephora team is building up quite a bit on social media over the past week around the launch of My Sephora Storefront?
Speaker CI'm buying it because hook, line and sinker.
Speaker CHook, line and sinker.
Speaker CI think that there's a lot of benefit coming to all parties involved from this.
Speaker CNumber one, it's great for Sephora because it'll attract more influencers to the platform.
Speaker CIt's easier to use.
Speaker CIt gets Sephora more content to Mohead and Joanna's earlier points in the last story because they'll show up in language based searches because these content creators are the ones that are going deep on like what, what should I wear for my fall family photos?
Speaker CWhat makeup look should I wear?
Speaker CLike they're doing content that specifically serves that context.
Speaker CSo I think that's great for Sephora because now people are going to be landing directly on these Sephora pages.
Speaker CThey're still being able to link all of their rewards programs which are huge for Sephora shoppers.
Speaker CAnd best of all, they're only paying for that content when something sells.
Speaker CSo if Sephora isn't making a huge upfront investment here in, in, you know, all the content to show up on those language based searches and then finally, you know, for the influencers, it cuts out these LTK or shop my searches.
Speaker CIt's really clunky still for followers to get, you know, to this person's page, log in, then get directed to Sephora to buy the product that they're looking for.
Speaker CIt's completely frictionless and I think the, the more that people buy, the better for the influencers, the better for Sephora.
Speaker AOkay, so you're all in.
Speaker AYou're all in.
Speaker CYeah.
Speaker AJumping into the deep end of the pool.
Speaker AWhat do you think?
Speaker DYou know, just listening to this conversation and the Things which we talked about, I, I envision maybe two or three years down the line we are doing this show and if you want to buy something, we just close our eyes and think about it.
Speaker DI'm kidding.
Speaker DBut that's the future, right?
Speaker DThat's the future of, you know, frictionless integration between machines and, you know, our day to day lives.
Speaker DBut if you kind of think about this, listen, right, Beauty is one sector which has been probably one of the biggest benefactors of social.
Speaker DAlmost 70, 75% of beauty purchases are influenced by some kind of social media or influencer marketing.
Speaker DWe all know that, you know, anywhere between 75 to 80% of that discovery as it relates to new brands and new products is influenced by social.
Speaker DSo those are some very, very big numbers.
Speaker DI think what Sephora has built here, to Ann's point, is a very lucrative and frictionless platform.
Speaker DThe question in my mind is what creators and expert voices are already part of this ecosystem now and how many are they able to successfully get onto the system?
Speaker DAnd if, if that is, if that, let's just say if that is true, this is going to be a huge, huge traffic driver.
Speaker DIt's going to be a game changer for Sephora.
Speaker DSo yeah, I mean it all kind of depends into, you know, adoption and the quality of people who, who we can, who they can sign up for, for this platform.
Speaker AOkay, Joanne, are, what do you think?
Speaker AJoanne, are you, are you in alignment with these two or do you, do you want to take a different spin here?
Speaker BI, I'm sad and boring and I think that I, I am in alignment that I, I like the idea of this and I think that Sephora had a great, a great idea in how to, how to connect these influencers.
Speaker BKnowing the stats that Mohit shared, knowing that just in general, 60% of consumers are doing all of their beauty research online as well.
Speaker BSo we can see all of, all of the, the benefit of that traffic.
Speaker BI think the, the question I had was how it's going to connect from social to the, the Sephora store itself.
Speaker BBecause all those people are, you know, the 70% and the 75s that Mohit were mentioning are on social and so how we're going to get them over to the, my Sephora, I think is, is a big question mark.
Speaker BBut if we do that successfully, you know, the digital shelf is there, I can shop it.
Speaker BAnd I think Ann, you were spot on.
Speaker BThis is perfect and perfectly ripe for very specific niche searches like the example that you gave where I would much rather go through a curated lens than try and go it alone in compiling all the things that I need to meet that particular solution.
Speaker AYeah, it's a great point.
Speaker AIt does feel like a preemptive generative engine optimization move like we were talking about earlier, which is why, why intentionally put these headlines right next to each other?
Speaker AI'm a little bit in your.
Speaker BOh, go ahead, Sephora.
Speaker BI mean, Sephora clearly wins here, though, on the analytics piece that you mentioned earlier.
Speaker BAnd just the enhanced level of customer data that they're going to be getting from this and it'll also likely expand the Beauty Insider program as well, so that can continue to help them refine more customized assortments for, for their customers going forward based on the data that ought to come from this.
Speaker AYeah, and my hunch too is if, if this is going to work and they're going to do it successfully, they're going to make the click to buy from social into this platform very easy.
Speaker ABecause that is the key thing if you're an influencer.
Speaker AIf you're an influencer, that's what you care about the most.
Speaker AAnd so if that's where you're investing, that's why this is a good move.
Speaker ABut I'm a little bit with you too.
Speaker ALike, I, I, I think this is smart.
Speaker AI think it's the right move for geo, for making influencers sell, be able to sell their products more quickly and easy by way of Sephora and their connections with Sephora.
Speaker ABut I don't, I don't think it's like transformational.
Speaker AI think this is just like an evolution of what we've seen before.
Speaker AWe've seen other companies do this.
Speaker AWe talked about on our show.
Speaker AI think DSG was one and if I'm not mistaken, it's, you know, trying to take a very similar approach.
Speaker ASo I, yeah, I just think it's good retailing at the end of the day.
Speaker AI don't think it's, it's not like this transformational, like, oh, this is going to blow the doors off everything.
Speaker ABut, but it is a good way to keep your influencer base happy and to prepare for the future.
Speaker CYeah, probably transformational more from an internal perspective, like how they're doing these programs and how they've done these programs for years because it did not operate this way for them.
Speaker CIt's really taking it through the lens of, you know, how do we, how do we serve all of these points and get the benefits that Joanna just talked about, the mohead that you talked about, I mean, I think that's the real change for them is internally how they're handling these versus just part of partnering with an influencer, paying them some money and crossing fingers and hoping that that results in conversion.
Speaker CSo, yeah, but we have heard from.
Speaker AWe have real quick.
Speaker AYeah, we have heard from a lot of people we've talked to like that the differences in influencers deciding which retailers they want to align with comes down to who makes it easiest to transact.
Speaker CYes.
Speaker CA hundred percent.
Speaker AThat is a real battlefield here.
Speaker CYep.
Speaker CAnd really allows them, in this case, to put their own personal spin on it.
Speaker CNot just a bunch of products listed on white like, you know, a product listing page.
Speaker CIt's it's really personalized and curated to this person and their following.