Party City Is Back… Inside Staples? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Party City’s return through a new partnership with Staples stores nationwide.
Chris Walton and Shelley Huff break down the operational challenges behind the strategy, including inventory, personalization, and whether Party City can compete against Amazon and Walmart. They also debate whether this is a smart retail partnership or a difficult execution challenge waiting to happen.
⏩ Tune in for the full episode here.
#PartyCity #Staples #RetailNews #RetailStrategy
Party City is back, but not the way you remember it, everybody.
Speaker AAfter filing for bankruptcy for the second time in 2024 and shuttering nearly all of its locations, Party City has reopened inside more than 700 Staples stores nationwide, with plans to expand to additional Staples locations through the end of 2026, according to Chain Storage.
Speaker AThe partnership announced this week brings Party City's balloons, decor, tableware, gift bags and costume accessories inside Staples locations, turning Staples into a one stop shop for celebration and and printing needs.
Speaker ACustomers can combine Party City supplies with Staples Print Services, creating custom banners, yard signs, posters and personalized invitations all in one visit.
Speaker AI think this is the first time the word yard has been used twice in two headlines in the history of the OmniTok retail fast five balloon pickups will soon be available to schedule online via staples.com and the Staples app Shelley.
Speaker AParty City had 700 standalone stores at its peak before it went bankrupt.
Speaker ANow it has 700 locations again, but this time they're inside of Staples.
Speaker AIs this a genuine second act for a beloved brand and or a point of real differentiation for Staples?
Speaker BI think it's neither.
Speaker ANeither.
Speaker BAnd I'll take you through.
Speaker BI'll take.
Speaker BI think this is gonna so the, the growth in Party is coming from personalization, so I don't think the insight there or the thesis is wrong.
Speaker BI do think, however, this is going to come down to execution on Staples part.
Speaker BSo when we talk about this, they have to bring this platform together which is going to require not only your digital interface, your execution in stores, what customer service looks like, but in general the margin is in the balloon business, the margin is in the personalization business.
Speaker BWhen you look at the rest of the business for Party City, you have low retail items that potentially have incredibly low velocity due to Amazon and Walmart outpacing them on every level, including including beating them on price.
Speaker BSo anytime you combine low retail categories with low velocity, it destroys your ROI in the business.
Speaker BAnd so I think if Staples can't pull together the personalization and the other part of the business, this makes absolutely no sense.
Speaker BIt's going to be dilutive to their business.
Speaker BThey're not going to be a destination.
Speaker BAnd I think there's huge risks across the board in execution, training, marketing and then potentially stagnant inventory for not turning any of it.
Speaker BSo this is a big, big one to watch, I guess, because it's going to require a lot to be successful here.
Speaker AWow.
Speaker AShelly, tell us how you really feel.
Speaker AI love it.
Speaker AI love the candor on this one.
Speaker AThis is great this is great.
Speaker ANo, I, I think I agree with you though because like, you know, we've talked about it a lot.
Speaker AStaples feels like it's just trying to be like the, the mall for all the junk that you don't want to do.
Speaker AIt's becoming like the swap meet for like retail concepts or ideas.
Speaker AAnd so they're throwing Party City in there.
Speaker AAnd I, I guess I get the tie ins to it on the printing side.
Speaker ABut your point is, right, because we've talked about on the show a lot you can't just build it and they will come.
Speaker AYou can't take an Iowa strategy and just build it and they will come.
Speaker AIt's not going to work that way.
Speaker AYou have to spend money, you have to invest in marketing and in store training and digital product development, which is what gets you all the personalization aspects of what you've, you've talked about in order to make this work.
Speaker ASo.
Speaker AYeah, I'm with you.
Speaker AI just, I just think, you know, where's the ROI in that in the long run?
Speaker AAnd also, Shelley, you brought this up about, you know, Amazon and the other competition that's out there in that space.
Speaker ALike, it's going to be really hard to keep up or even meet the level that's table stakes for that right now, given the amount of investment you've put into this as Staples and as a defunct Party City, let alone in the long run too.
Speaker ASo, like, I just, yeah, I don't, I don't see this bringing a lot of traffic into the store.
Speaker AI feel like it's going to be more, more of a hamstringing effort in the long run too.
Speaker BI think so, too.
Speaker BSo many parts of the party business are highly commoditized and that's where Amazon and Walmart really shine.
Speaker BSo it'll be interesting to see if they can make this one work.
Speaker AYeah, well, I get, but I guess, you know, I do need those balloons for my yard.
Speaker BThat's where, that's where it could be interesting.
Speaker BRight, right, right.
Speaker AYeah, the graduation yard signs, you know, like, hey, little Johnny's graduating from high school today.
Speaker ACome into Staples and make the sign.
Speaker ASo, yeah, who knows?
Speaker AI mean, it's, I don't, I don't hate it as much as, as I don't, I don't know, I don't hate it that much.
Speaker AI just think it's going to be really hard to do.
Speaker BExactly.
Speaker BI agree.