Kroger's Deli Dreams Of The Future | Fast Five Shorts
Kroger unveils its "deli of the future" in a new Kentucky marketplace store, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.
The 6,500 square foot prepared food section features open kitchens, made-to-order sandwiches, and premium offerings like Murray's cheese and Snow Fox sushi. Anne sees potential for additional trip occasions, while Chris questions whether this innovation addresses Kroger's real challenges with their existing store base.
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Kroger is set to roll out its quote deli of the future in its new Kentucky store.
Speaker AAccording to grocery dive, the 6,500 square foot prepared food section will anchor a Kroger marketplace store in Edgewood, Kentucky that will replace an existing store and also feature a gas station, apparel department and liquor shop.
Speaker AThe open kitchen deli concept, which Kroger said is quote inspired by restaurants and the classic neighborhood deli, end quote, will offer made to order sandwiches built around house roasted meals and homestyle sides.
Speaker AIt will also feature Murray's cheese station and private selection by Snow Fox Sushi.
Speaker AI know, and you're a big fan of Snow Fox Sushi.
Speaker AAnd this might be my favorite question I've ever asked you in the history of the show.
Speaker ADo you think Kroger's deli of the future will cure what ails Kroger or do you think it is just another example of innovation induced botulism?
Speaker BOh, I mean, look, I like this.
Speaker BI think, I don't, I don't know that here.
Speaker BI don't know that curing what ails Kroger is as far as I would go.
Speaker BBut I mean, I'm all for a deli update because I think for a couple of reasons.
Speaker BOne, I think it gives people another reason to go to Kroger to make an additional trip to Kroger for grab and go food and then they're getting other items that they might want while they're at the store.
Speaker BLike, I feel like that is a, as a valuable use case for their consumers and for the future of Kroger.
Speaker BSecond, I think that if you think about the, the extension of this, not only does it allow for another trip type, but it also allows for another add on to a basket potentially down the road for any of their grocery delivery.
Speaker BSo do you want, you know, ready to eat sandwiches delivered with your groceries at 5 o'?
Speaker BClock?
Speaker BObviously some logistics that go into that, but my hope is that that's part of the consideration here as they're thinking about how to better serve their Kroger consumers.
Speaker BBut I mean, you look at some other major grocers that are investing in this ready to eat food.
Speaker BYou look at Walmart, H e B Schnooks, like everybody's doubling down on this as an, as an option for their consumers.
Speaker BSo I don't think it's a bad decision.
Speaker BI think it's something that that Kroger needs to do.
Speaker BI just draw the line at one thing, Chris.
Speaker AWhat?
Speaker BOpen, open kitchens.
Speaker BThat is something that I would have skipped in this rollout because this is not Nobu sushi.
Speaker BI do not need to see my chub getting sliced for my sandwich.
Speaker BI.
Speaker BThat is not something I need to witness the open kitchens part.
Speaker BI would not make that investment because that's a pretty significant investment, I think, here in this remodel.
Speaker BAnd I would not.
Speaker BI would, I would not be.
Speaker BBe pro open kitchen.
Speaker BBut those are, those are my thoughts.
Speaker BChris, I have a feeling you're going to be going in another direction here, so let's have that idea.
Speaker AAnd, and I didn't know you like an opaque kitchen.
Speaker AThat's good to know.
Speaker BNo, I do not.
Speaker BI do not want the.
Speaker BThe opaque or anything.
Speaker BI just don't want to see the kitchen.
Speaker BI don't need any.
Speaker BNone of that.
Speaker BNot for meat slicing.
Speaker BNot necessary.
Speaker AAll right.
Speaker AOkay.
Speaker AFor me, it's lazy.
Speaker AOkay.
Speaker AI mean, first of all, I take issue with the headline, this deli of the future.
Speaker AI mean, it's just a bigger deli.
Speaker ALike, come on.
Speaker ALike, it's just a bigger deli.
Speaker ALike, let's, let's be honest here.
Speaker ALet's be real.
Speaker ABut the reason I don't like this story, and I don't think there's anything wrong.
Speaker AI agree with you.
Speaker AI don't think there's anything inherently wrong with putting a bigger deli in a new store.
Speaker ABut this, this story is what particularly drives me crazy about the grocery industry.
Speaker ABecause it's a new store.
Speaker ALike, so what you're doing it a new store.
Speaker ABut how many new stores are you going to build reliably in this way that are going to make a difference for you in the long run?
Speaker ASo what do you really.
Speaker AMy question is, is it isn't the time and effort, instead of spinning out how this is, like in the media, the deli of the future, Isn't the time and effort better spent on figuring out how you're going to retrofit your existing store base that has been around for decades and is saddled with so much architectural and technical debt that to me is the real question Kroger has to solve.
Speaker AAnd is it in the deli or is it in other places?
Speaker AI don't know.
Speaker ABut the deli of the future, this isn't going to move anything forward outside of Edgewood, Kentucky, given the size of it in comparison to the footprint of what an average Kroger grocery store is and an average Kroger grocery store experiences throughout the rest of the country.
Speaker AThat's my take.
Speaker AWhat do you think?
Speaker BSo, so are you saying, so you're saying you just don't want independent.
Speaker BLike you're okay with the remodels of the delis in general to take up more footprint in Kroger, but you're not okay with this particular deli of the future concept.
Speaker AI just, I just don't like that you're trying to spin it as you being innovative and creative.
Speaker AAnd it's just, you're just building a new store.
Speaker ABasically, you're formatting the store differently.
Speaker AAnd what I want to, the connection that I want to hear about palpably is how are you taking that and expecting or trying to put that back into your overall operation.
Speaker AAnd that's where I think there's going to be a major disconnect on Kroger's part here over the long run.
Speaker ALike, yeah, they might put this thing in here, but it's just going to be an Edgewood, Kentucky, and it's never going to go anywhere else.
Speaker AAnd that's the problem I fundamentally have with it.
Speaker AI feel like I.
Speaker AIt's not investing in innovation to the degree that it needs to be.
Speaker BI.
Speaker BOne question that I have, or 1 thought I'll leave the listeners with here is as we've been hearing, much more of a focus on higher protein diets, on fresher food, on people caring about that and seeking those types of products out in a grocery store environment.
Speaker BWill this actually be innovative because they're dedicating more footprint in the store to those products that people are going to be consuming more of as their needs change, as they, as more people are using GLP1s.
Speaker BThat's the only thing that I would say is there innovation in that because the footprint of the store is changing.
Speaker BIs it again, square feet don't.
Speaker AMaybe again, but you still have to retrofit the entire operation for that.
Speaker ASo to your point, if that's where you want to go, I think the more efficient experimentation is laying the store out for all of the categories from a proportional perspective in terms of where you want to bet.
Speaker AGoing back to A and M conversation we had about categorically how do you want to position your bets across the store and trying to understand that best you can.
Speaker ABut that's still tricky because you're opening it today, you're not opening it for tomorrow.
Speaker AAnd so, yeah, so I don't, I still don't think that's a convincing way to go about this either.
Speaker AYou know.
Speaker AYeah, that doesn't, that doesn't hook me.
Speaker ABut I don't know, what about open.
Speaker BKitchens what's your vote on that?
Speaker AI like.
Speaker AI like a semi transparent kitchen and, you know, maybe like, some, like, 70s love beads.
Speaker ALike, 60s love beads hanging down between me.
Speaker BI don't think that's.
Speaker AI don't get the ideal.
Speaker BThat's not certified.
Speaker BNo.
Speaker BNSF certification is not okay with 70s love beads being dropped from the ceiling.
Speaker ALarge flames going up in front of you all day long.
Speaker BJust okay.
Speaker BOkay.
Speaker ABarbecue flame, rise.
Speaker AAnd that's okay.
Speaker BAll right.
Speaker BThank you for solving that for the listeners.