Kroger & Uber Eats Restaurant Integration | Fast Five Shorts
Kroger is making history as the first retailer to integrate restaurant delivery directly into their grocery app through an expanded partnership with Uber Eats. Now customers can order their weekly groceries AND dinner from local restaurants in one seamless experience, with special benefits for Kroger Boost members.
Chris and Anne discuss why this integration is brilliant for the subscription wars and predict when Walmart will respond with a similar Door Dash partnership. Is this the future of grocery shopping?
Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.
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#kroger #ubereats #grocerydelivery #restaurantdelivery #krogerboost #subscriptionservices #omnichannel #retailinnovation #fooddelivery #seamlessshopping
Kroger and Uber Eats have expanded their partnership, integrating restaurants directly into the Kroger app.
Speaker AAccording to ChainStorage, the two are growing their partnership to more than 2, 600 stores across all Kroger banners.
Speaker AIn addition, Kroger Boost members will now be able to take advantage of an extended free trial of Uber One for 6% cash back and automatic surge savings on rides, $0 delivery fees and up to 10% off all Uber Eats order orders.
Speaker AUber Eats restaurant selection will now also be integrated directly on the Kroger app, allowing customers to place their weekly grocery order and order dinner from their local restaurant of choice seamlessly via Kroger's app.
Speaker AKroger will be the first retailer on the platform where customers can access grocery items alongside hundreds of thousands of restaurants with zero dollar delivery fees and reduced service fees for all Boost members.
Speaker AAnd what do you think of the idea of ordering restaurant delivery from your groceries app akin to how Kroger is doing it with Uber Eats?
Speaker BI love it.
Speaker BI think it's super smarter.
Speaker BBack in the day, you know, when Kroger opened their, their new future store format in Cincinnati and they had a food hall as part of their experience, this was something that they were working on, trying to get to the, the point of where they could service customers in one experience both from their everyday grocery needs and essentials and, and deliver, you know, hot and ready to eat food from one of their, their food hall providers.
Speaker BBut I think this goes back to what I was just saying in the last episode, or sorry, in the last headline too, which is like Uber Eats is the better player here.
Speaker BYou're giving unlimited options to your customers.
Speaker BYou're now able to, I assume, share data with Uber Eats about what customers are ordering from their restaurant experiences and that helps influence the kind of trends and things that we'll be seeing in on the shelves inside Kroger.
Speaker BSo I think from an operations perspective like that, data share will be very valuable for both of them.
Speaker BAnd then as a consumer like you ultimately have all of the benefits of, you know, getting all of these things done in one order plus the loyalty points and you know, you get the duplicate duplicative advantages both for Uber Eats and for Kroger.
Speaker BThey're all synced together for you, so there's no thinking, it's just, just all easy button for the consumer.
Speaker BSo I, I think it's great.
Speaker BAre you in the same, I mean, you're a doordash person.
Speaker BSo if you had a Kroger near you, are you going to go to Kroger and Uber eats when you're in.
Speaker AOh, yeah.
Speaker AChris, I'm, I'm surprised you're curious about where I am on this.
Speaker AI feel like I've talked about this idea on the show, like, hypothetically for a, you know.
Speaker AHypothetically, yes, that's a word.
Speaker AHypothetically, for a really, really long time.
Speaker AYou know, I think I, I love this idea.
Speaker AI love that Kroger's the first one doing this, because to me, like you said, Anne, I mean, this is what you're alluding to.
Speaker AI think it's just an extension of the subscription war, you know, across Walmart plus and wherever else you want to.
Speaker AAmazon prime, everywhere else you want to go.
Speaker AAnd so, and if you step back, it's.
Speaker AAnd you mentioned DoorDash, it's honestly just Doordash's double dash, but in reverse.
Speaker AYou know, you're going to the grocery store first and then getting your restaurant from the same place.
Speaker ASo, yeah, why wouldn't that work?
Speaker AYou know, and probably, it probably gets you more traffic also at the end of the day and keeps you more hooked into the subscription and the loyalty program like Boost.
Speaker ASo.
Speaker ASo I think this is brilliant.
Speaker AMy big question, though, and as the, as the single biggest Walmart plus fan out there in America, I'm giving you that title, I'm bestowing that moniker on you today as the single biggest fan of Walmart plus in America.
Speaker AWhat is the over under on Walmart's response to this?
Speaker AI'm placing it at six months.
Speaker AYou think Walmart responds with something similar in under or over six months?
Speaker BYou know, I think it's going to be over.
Speaker BAnd I say that because they've had the chance to do this for a long time and they are going for things like the Burger King partnership.
Speaker BThey're going for things like other things in the space.
Speaker BSo while I wish it would be under six months, something tells me that there's like some negotiation that's still in the works that will make this a little bit longer for them.
Speaker BBut what are you taking over?
Speaker BUnder?
Speaker AI think just for the point of debate, I'm going to say, I'm going to say under and doordash has already been rung up on speed dial.
Speaker AI think that's, that's my take, that whoever's running Walmart plus because I can't remember who it is because Vanessa left.
Speaker ABut, but yeah, I think They've already got DoorDash on speed dial saying, hey, can you do the same thing for us?
Speaker ALet's talk about it.
Speaker AThat's.
Speaker AI don't know.
Speaker AThat's.
Speaker AThat's my.
Speaker AThat's my dream.
Speaker AWhich.
Speaker AWhich would be great for me and.
Speaker ABut even better.
Speaker BOh, God.
Speaker BIt'd be great for me.
Speaker BIt'd be great for me.
Speaker BThere's already so many advantages, though, that, that.
Speaker BYeah, I. I mean, but I do.
Speaker BThe other thing is, like, I do have the Uber one thing through Delta, they connected those partnerships, so I've already shifted some of my Door Dash away from Door Dash into Uber one now because of.
Speaker ASo.
Speaker ABut you are a subscription maven.
Speaker AYou're like a maven of subscriptions.
Speaker AYou know all the deals.
Speaker BYes, I do.