Fast Five Shorts | Pro Or Con: Target Exploring A Factory-Direct Model?
This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, breaks down Target's factory direct shipping test.
Target explores factory direct shipping similar to Temu and Shein's model for apparel and home goods. Chris loves the defensive move and believes Target's brand credibility can win, while Anne questions if Target has lost its design edge and worries about competing on price against Walmart and Amazon.
For the full episode head here: https://youtu.be/-J5sCVAKsfQ
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#target #factorydirect #temu #shein #retailsourcing #directshipping #retailstrategy #brandcredibility
00:00 - Untitled
00:10 - Target's New Shipping Model
01:07 - Target's Direct Shipping Strategy: A New Era in Retail
04:02 - Target's Competitive Challenges in Home and Apparel
05:11 - Target's Brand Strategy in the Competitive Market
06:37 - The Future of Target's Brand Identity
07:39 - Target's Brand Strategy: A Call for Uniqueness
Target is exploring the factory direct shipping model used by Temu.
Speaker AAccording to Bloomberg, Target is testing a service that delivers products directly to customers homes from factories.
Speaker ASimilar to the Chinese e commerce platforms Temu and Shein.
Speaker AThe effort aims to broaden Target's range of low cost offerings, primarily including apparel, household goods and non food items.
Speaker AAnd it's still in its early stages.
Speaker AMost online orders from Target and other US Retailers get sent to warehouses before going to customers via truck delivery.
Speaker ABy shipping directly from production sites, Target can offer lower prices and potentially increase market share among discounters.
Speaker AThe X factor remains the US Government's move to close the so called de minimis exception, which for years allowed Shein and Temu to capture market share by shipping orders of less than $800 to US customers duty free.
Speaker AThe change has eroded performance at both companies and could also impact direct shipping efforts of Target and other retailers.
Speaker ANevertheless, Chris, you have taken a few shots at Target on this podcast recently.
Speaker ASo are you pro or con Target exploring this factory direct model?
Speaker BI I actually love this.
Speaker BI think it's a great defensive move as well as a great offensive move.
Speaker BBecause you know, Target, to me, yeah, it's, I swear to God.
Speaker BAnd like I know it surprised me when I read it.
Speaker AEven with the, even with the like de minimis exceptions being reconsidered by the government.
Speaker BYeah, I think that's, I think that's something we have to figure out.
Speaker BBut I think that can be calibrated in terms of pricing and what the expectations are for the customer that you set over time too.
Speaker BAnd God knows where those things are going to fall out in the long run too.
Speaker BBut you know, I love it because I think Target has the sourcing and brand credibility in the apparel and home space to do this better than anyone, to do it better than she and Timu, honestly.
Speaker BAnd they can do it in a way that keeps the price value relationship strong in the minds of their consumers.
Speaker BIn fact, and I you might not remember this, I don't even remember how long ago it was, but I mentioned on a previous podcast how the president of Target Sourcing Services and I, Tim Mantel was his name at the time.
Speaker BBack in 2008, in 2013, we hypothesized about doing this with rugs direct from factory.
Speaker BAnd the reason, and the reason I love it is because for the categories for which Target is known, particularly home and apparel, it provides the opportunity to never be out of stage stock online.
Speaker BThat's what I like about this and that's a mental flip that I would recommend everyone listening to this podcast do in assessing this headline.
Speaker BThink about what that means if you could set up your sourcing structure to go direct from factory to never be out of stock online.
Speaker BSure, you have to communicate the expectations and the cost of the consumer, but that's a really advantageous position to put yourselves in.
Speaker BAnd Target has the reputation to do that better than anyone in home and apparel.
Speaker BSo that's what I like about this.
Speaker BThat's the customer value, there's growth that growth that can come from this and minimally.
Speaker BI think the other point about this I mentioned at the outset, it stems the slow breed from Temu and Shein and also it helps your product development too because you're going to get faster and sharper on the small batch production runs.
Speaker BYou can run through this as well before you place the bigger bets on your assortment, which are quite, very substantial bets that you have to get right when you're deploying that amount of product into a store.
Speaker BSo that's my take.
Speaker BWhat do you think?
Speaker BDo you like it just as much?
Speaker AI don't know.
Speaker BYou're not as big on it.
Speaker BWow.
Speaker AI'm not.
Speaker ABecause I think that we're, I think we're, you're looking at target back in 2013.
Speaker AI, I would, I would challenge whether or not Target still has the, the credibility in these categories that they did back then.
Speaker AI think that, you know, we mentioned, we talked to, we talked to Ethan Chernofsky recently.
Speaker AThis morning we were recording about like, you know, what, what, what should retailers be thinking about doing?
Speaker AAnd I, I think Target still has this challenge of really getting back to putting a flag in the sand and really standing for something and their perspective on product and especially in home categories that they were really big in.
Speaker ABecause I think you look at the com.
Speaker AThe competition, Chris, you look at temu, you look at she, and you look at Walmart.
Speaker AYou look at Wayfair, like they're doing a really great job right now of providing product that is unique, that has a point of view that isn't just like run of the mill.
Speaker AWe're trying, even Amazon, like we're trying to just replicate it and make it as big and bold as we can.
Speaker AI think you're seeing more competition in this space and I worry that Target going this route now is a little, is too little too late and you're going to like, you're, you're now competing on price and I don't think that's something that Target's going to win on when it comes to these products, I think Walmart, Amazon can offer a better price point and comparable product.
Speaker AAnd so that's what I worry about here.
Speaker ALike, I think it's a good move from Target to get into this and do this, but I question whether or not they're in a position to win when you start putting them in a price race for product against Amazon and Walmart.
Speaker BWow.
Speaker BI'm blown away.
Speaker BOkay, so hold on a sec.
Speaker BSo you're basically saying that you don't think Target has the brand reputation anymore in home and apparel.
Speaker BThe Target reputation, the design for all reputation, the brand ethos of expect more, pay less to be able to pull this off.
Speaker BThat's what you're saying.
Speaker AI, I don't know.
Speaker AI really think it's a question in your head, right?
Speaker AIt's a question in my head that is going to.
Speaker AIs this, is this a moat that I'd be working on?
Speaker AI mean, if it were me, I think I'd be putting more of my resources towards building up the marketplace so that they're showing up in more places.
Speaker BOh, 100%.
Speaker BI'd be doing that too.
Speaker BYeah.
Speaker BIt's not an either or question.
Speaker ANot that it's an either or, but I think that's where I would be levering up is like, okay, the real point of differentiation or if I really want to continue to get consumers into my store, I'm working on not having, you know, 1100 items in my marketplace.
Speaker AIt's really building this out.
Speaker ARight.
Speaker AAnd using my creative like that, that magic that used to be there for Target and really applying that to the products that, that, that you are even talking about.
Speaker ALike, how do I.
Speaker AWhy do I go to Target?
Speaker AI go to Target because they're bringing design to the masses.
Speaker AThey're really like, edging and putting a, like putting their place, their Target into design.
Speaker AAnd I feel like right now this just feels like a total move towards, like, how do we just stay competitive, not focused on how are we differentiating and being that Target that we used to be.
Speaker BRight.
Speaker BAnd let me be clear too.
Speaker BI 100 agree with you on the marketplace.
Speaker BIn fact, like, I'd be hitting the gas pedal to the metal on the marketplace.
Speaker BAnd I think this is more of a slow grow.
Speaker BBut the important point here that I want to make sure is, is you have a question about whether.
Speaker BSo do you think they can get it back?
Speaker BDo you think they can get their brand cache back?
Speaker BOr do you think, are you worried that it's gone?
Speaker BBecause.
Speaker ANo, like, I would think I would.
Speaker BThink with a merchandising regime change or something, you could get somebody in there that, you know, understands what this brand is about and get it back.
Speaker BBut, you know, do you think the same.
Speaker BAre you hopeful?
Speaker BI mean, what.
Speaker AYes, absolutely.
Speaker AI absolutely think they can get it back.
Speaker AI think that the, that crazy you're saying this, this, this leadership at Target right now, I think is.
Speaker AHas become so focused post pandemic on, oh, my God, we got to compete, we got to keep that, that, you know, momentum going that we saw during the pandemic and that the focus has shifted from being uniquely Target to trying to compete with our competitors.
Speaker AAnd I think that in order for Target to turn around, they are going to have to focus on being uniquely Target again and prioritizing what that means as a culture at Target, as a.
Speaker AAnd I didn't mean for this to be like the Target turnaround story by any means, but.
Speaker ANo, it's going there.
Speaker ABut yeah, I think, I think that's what really where Target has to go in order to kind of come back and see this turnaround.
Speaker AAnd I don't know that that's happening with things staying the way that they are and with, you know, these types of investments being as heavily focused on as they are.
Speaker BYeah, that's, that's actually why I like.
Speaker BThat's kind of why I like the move, too, because I think it actually, if you had good merch, if you had the merchandising turned around and you got the brand back, I think it actually gives you a bullet in the chamber to absolutely what Target is about even more.
Speaker BAnd a lot of people online were, you know, kind of coming at me saying, like, I think they need to invest in stores and 100.
Speaker BThey need to get their store experience right, too.
Speaker BBut I think you've got to, you got to position the bets, and this is one in the portfolio of bet and capital that I think actually makes a ton of sense.
Speaker BBut.
Speaker BWow, I did not expect you to say that and that that's a big shot call right there.
Speaker BI mean, you know, a big shot fired actually, you know, in terms of where Target's brand stands right now.