DoorDash Launches Emergency Food Response Program | Fast Five Shorts
DoorDash launches a game-changing emergency food response program, offering free delivery for food banks and waiving fees for 300,000 SNAP recipient orders amid the government shutdown crisis. Anne and Chris break down why this move demonstrates the power of third-party logistics platforms, signals improving retailer partnerships, and builds customer loyalty that will last for years. Learn how reactive merchandising and doing good creates a competitive advantage.
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#doordash #SNAPbenefits #foodinsecurity #grocerydelivery #retailgivingback #emergencyresponse #socialimpact
Doordash has launched an emergency food response program.
Speaker AAccording to chainstore Age Again, DoorDash is launching an emergency food response program including free delivery for its Project Dash food bank and food pantry partners nationwide.
Speaker AIt will also partner with leading grocers to waive delivery and service fees for an estimated 300,000 orders for snap recipients.
Speaker AThe move comes in response to the ongoing government shutdown as the U.S. department of Agriculture posted a notice on its website saying federal food aid will not go out November 1st.
Speaker AAnd the Trump administration has also said it would not tap roughly $5 billion in emergency funds to SNAP benefits funded through the next month.
Speaker AAnd this story of DoorDash responding to help SNAP recipients caught your eye this week?
Speaker AWhy?
Speaker BYeah, I mean I think, number one, I think it's a real testament to what is possible when you are on the DoorDash platform.
Speaker BThey have built the infrastructure with their grocery partners, with their convenience part to really support being able to quickly enact something where they're covering the cost of delivery across the board.
Speaker BAnd I think, you know, I, I'm hopeful at least that that tells me that the relationships between the third party logistics providers like DoorDash and their retailers are not kind of the money grab that they seem to be during the pandemic where it was like DoorDash was getting all the money the third, the, you know, the retailers weren't getting as much value out of it.
Speaker BI'm hopeful that this is maybe a sign and maybe this is my road rose colored glasses.
Speaker BBut I'm hopeful that this is a sign that they're, they're becoming a more mutually beneficial partnership and this is one way that they're really focusing on how they can act quickly in the community to make an impact for their customers who are, are reliant on this platform.
Speaker BAnd I think that's where the third part comes in that I, I, I think is most important is that they are developing a relationship with their customers right now that I think will stand, stand the test of time.
Speaker BThe fact that, you know, a lot of the people that are on SNAP benefits don't have access to a car and can still get, you know, in their food desert communities they still have access to nutrient rich products like produce, like other grocery items because DoorDash and its retail partners are making this still available to them at no cost for delivery.
Speaker BI think you've got customers for life.
Speaker BAnd so I think everyone really benefits in this, in this situation.
Speaker BBut DoorDash especially is, is doing well by doing good here.
Speaker BAnd that I think Doordash deserves a ton of kudos for.
Speaker BHow about you, though?
Speaker BI mean, what, what are your thoughts on this move from DoorDash?
Speaker BChris?
Speaker AYeah, I mean, I don't think I disagree with anything.
Speaker AI think what I would just do is, is emphasize the points you made, which I think is kudos to Doordash.
Speaker AYou know, at the end of the day, like, it's just good reactive merchandising too.
Speaker ALike, that's the, the key thing here, you know, which we talk a lot about on this show and probably don't single out enough, honestly.
Speaker ABut it's just, just a smart move.
Speaker AIt's a smart merchandising move.
Speaker AYou're moving on the trends that are going to be important to the bottom line of your business.
Speaker ABut, but, you know, beyond that, I think Doordash just keeps making moves that I think are really hard to disagree with.
Speaker AYou know, we constantly are talking about them on the show and constantly lauding them.
Speaker AAnd, and for that reason, that's why they're going to keep getting my personal dollar too.
Speaker AAnd, um, it is, it is definitely going to continue in my rotation as my number one most used retail app, which it is now.
Speaker AI mean, I'm probably using it more so than any other app in.
Speaker AOn my iPhone, you know, quite honestly in the marketplace.
Speaker AYou know, I know you like Walmart plus too, but.
Speaker ABut, you know, like, that's just the way I think about it and the reason for that is just like, I just, I just like how they do business and I think that's an important factor to consider right now.
Speaker BRight?
Speaker BAbsolutely.
Speaker BYes.
Speaker BDoordash keep.
Speaker BWe'll keep up to speed on this.
Speaker BI know there's a lot that is in the works right now with this November 1st deadline coming up, so we will stay on top of it.
Speaker BAnd Again, thank you, DoorDash, for doing this service for your customers in our communities.