Bath & Body Works Scents the Holidays | Fast Five Shorts
Bath & Body Works is bringing Fresh Balsam to Grand Central Terminal, movie theaters, and interactive mall kiosks in what beauty expert Kelly Carey calls "my favorite marketing campaign of the year." But is piping fragrance into public spaces genius brand awareness or an invasive marketing tactic?
Kelly breaks down why this campaign is perfectly timed to recapture awareness in a booming fragrance market, while the panel debates the opt-in vs. opt-out question when scent is thrust upon consumers. From middle school Cherry Blossom memories to concerns about sensory overload in movie theaters, this discussion covers the full spectrum of experiential marketing.
Sponsored A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.
For the full episode head here
#BathAndBodyWorks #ExperientialMarketing #HolidayMarketing #FragranceRetail #RetailInnovation
Bath and Body Works, known for its signature holiday scents, will be bringing its smells to train stations, movie theaters and interactive kiosks inside of malls as part of its new holiday campaign.
Speaker AAccording to retail wire, Bath and Body Works becomes the first brand ever to scent New York City's Grand Central Terminal with commuters encountering the aroma of fresh balsam.
Speaker AOne of the chains three signature holiday scents in New York, Los Angeles and Chicago, the fresh balsam fragrance will also be pumped into sales select theaters as movie theater goers watch the brand's new holiday ad spot.
Speaker AInteractive kiosks will also pop up in 46 high traffic malls, inviting shoppers to explore all three of Bath and Body Works holiday scents.
Speaker AKelly, our beauty expert on the podcast, what do you think here?
Speaker ABath and Body Works new scented holiday campaigns.
Speaker AWhat do you think about those and do they pass your smart smell test for good holiday marketing?
Speaker BAwesome.
Speaker BI'm gonna say, I know next month is your guys best of the year podcast, but this definitely passed the smell test for me.
Speaker BI think this is my favorite marketing campaign of the year so far.
Speaker AWhat?
Speaker COh my God.
Speaker ATell us.
Speaker BWow.
Speaker BI am all about this.
Speaker BSo a couple reasons why I love this.
Speaker BFirst, I think it is such a genius way to create brand awareness especially for Bath and Body Works for the fact that we are living in a fragrance market right now.
Speaker BFragrance is top growing category in beauty and it's a barbell market.
Speaker BSo you have a ton of growth in ultra luxe and premium.
Speaker BBut actually the Bath and Body Works math segment is also doing really well.
Speaker BLike myths are taking off.
Speaker BThat category is doing awes awesome.
Speaker BBut I personally haven't shopped at Bath and Body Works since I was in like middle school and buying the cherry blossom scent by like the boatload.
Speaker BSo I think you have, you know, they're in the right space but maybe they've lost some of that awareness.
Speaker BSo I just think that using that actual product, the scent that people are going to buy in a marketing campaign and in these high traffic locations that have this holiday heritage at the right time for holiday is an awesome idea.
Speaker BYou know everyone's getting ready to stack up on those holiday candles.
Speaker BLike it just, it hits timing, it hits awareness.
Speaker BI think they're going to get traffic downstream to site and store.
Speaker BI love the Grand Central location choice.
Speaker BI, I love it.
Speaker AOkay, Kelly, I have a follow up question for you.
Speaker AYes.
Speaker AOkay.
Speaker ADo you feel now Grand Central Station not always the best smelling place on the planet.
Speaker AI can attest to that.
Speaker APersonally.
Speaker ABalsam fir, probably better, but probably Better than what the alternative is.
Speaker ABut do you.
Speaker AHow do you think, though, consumers are going to respond to this being piped in versus, like, opting in?
Speaker ADoes that have any sort of, like, I don't know, does that change your opinions on this?
Speaker ALike, if I'm in a movie theater and now it's being like, pop.
Speaker AJust thrown into my experience, you're not giving them the option to elect into that.
Speaker ALike, some of the kiosks are like, how do you.
Speaker AWhat are your thoughts about that?
Speaker BYeah, movie theater is maybe a little bit more of an odd choice because that is really, like, you know, not a place you go intending to have this fragrance thrust upon you.
Speaker AI get it.
Speaker BIf you're going to like a Christmas showing, like, oh, let's go see.
Speaker ARight.
Speaker BChristmas Replay.
Speaker BMaybe not like the new Running man movie, but I think Grand Central.
Speaker AI.
Speaker BDon'T have a big issue with the.
Speaker BOften in a place like Grand Central where you likely have a lot of holiday decor going up and there's, you know, it's New York at the holiday season.
Speaker AYeah.
Speaker BAnd I think there are a lot of brands who've been doing that for a long time.
Speaker BGranted, in their four wall box, there is an often you're going into store.
Speaker ARight.
Speaker AYou can leave there.
Speaker BYes.
Speaker AOkay.
Speaker AThat's good.
Speaker AThat's good.
Speaker AThat's good.
Speaker AClarifier.
Speaker AChris, what do you think about this?
Speaker CI mean, I just, I just think it's smart marketing.
Speaker CYou know, the fact that we're all talking about it means it's probably good.
Speaker CI'm surprised that Kelly thinks it's like the best marketing effort of the year.
Speaker CYou know, for me, I got to give that.
Speaker CI got to give a shout out to Pizza Hut.
Speaker CDid you see what pizza did last week?
Speaker CThe Six Campaign?
Speaker CNovember 6th and 7th, you get Buffalo wings for 67 cents.
Speaker CSo I'm just saying that maybe because my kids are going to love talking about that, but that's my winner.
Speaker CBut yeah, I mean, from a marketing standpoint, you know, I think it's smart.
Speaker CIt's getting us talking about.
Speaker CIt's getting people talking about it.
Speaker CAnd Kelly's point, too, you can hit high traffic locations with sense, which is at least going to create some awareness, hopefully more so than, you know, than usual for.
Speaker CFor the brand.
Speaker CSo, yeah, I like it.
Speaker AWell cast, what are your thoughts here?
Speaker DI would defer to Kelly on this one.
Speaker DI have no opinions.
Speaker DI would.
Speaker DI mean, I go through Grand Central Station every day when I'm going into the city, so that part doesn't sound too bad.
Speaker DI think the theater part.
Speaker DI agree.
Speaker DI think it's a little.
Speaker DYeah, it may be a little much.