Audible Opened a Store With No Books… Seriously | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Audible’s new “bookless bookstore” concept opening in New York City.
Chris Walton and Kathryn Mazza discuss why experiential retail continues to grow, how immersive audio experiences could reshape physical retail, and why retailers are searching for new ways to create emotional connection with shoppers.
They also debate whether concepts like this are the future of stores or simply experiential marketing experiments.
⏩ Tune in for the full episode here: https://youtu.be/W5Ei9Mjru4c
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Audible has opened Audible Storyhouse in New York City.
Speaker AA first of its kind physical space described as the world's first book list bookstore.
Speaker AFeaturing over 300 audiobook titles accessible through the tactile storytelles.
Speaker ASix distinct listening spaces, including a Dolby Atmos lounge, a listening bar staffed by storytenders, live author panels and events throughout May, and a pop up Cafe.
Speaker AThe 6,000 square foot space at 260 Bowery in downtown Manhattan opened on May 1 and runs through May 31, Wednesdays through Sundays, 11am through 7pm it's free and open to the public.
Speaker AInstead of browsing bookshelves, visitors explore audiobooks through physical story tiles, tactile representations of individual titles that can be taken to listening stations for out loud playback audio or tapped on the smartphone to stream directly through the audible app.
Speaker AAudible CEO Bob Kerrigan announced the company is expanding to 11 new international markets.
Speaker AThe company positions Storyhouse as arriving at a cultural inflection point where audio storytelling is the fastest growing format in publishing.
Speaker AChris, are you buying or selling the idea of Audible's book list bookstore?
Speaker BOh, wow.
Speaker BWow.
Speaker BOh God.
Speaker BI have no idea which way you're gonna go on this too.
Speaker BAnd you sent me your note for those who want to know how the sausage made you send me your notes ahead of time.
Speaker BAnd I deliberately did not look at them because I didn't want to know which way you're gonna roll out these stories.
Speaker BBut you know, it was so funny because when I first read about the concept, Katherine, I was selling this about as hard as a Fabio dime store paperback.
Speaker BThat's how I put this.
Speaker BI was like, not in on this at all.
Speaker BBut then as I started thinking about it for today's show, I think I'm actually on the buy side of this because number one, there's a lot of reasons too.
Speaker BNumber one, it's clearly a pop up test.
Speaker BSo it's only an operation for one month.
Speaker BSo it's a pop up.
Speaker BSo that's.
Speaker BYou gotta, you gotta take that into account.
Speaker BNumber two, I'm actually really curious to see the results because bookstores exist.
Speaker BLike to me, the reason a physical bookstore exists is from people walking in and randomly buying a book.
Speaker BSo why, I mean.
Speaker BCause like it's virtually cheaper to do it via Amazon.
Speaker BIt really is.
Speaker BAnd so if they're still existing and Barnes and Noble is doing really well, that's what they're capitalizing on.
Speaker BAnd so in this case, you don't need the inventory.
Speaker BThe margin structure is different.
Speaker BSo why couldn't that Same phenomenon happen with an audiobook.
Speaker BAnd as in number three, my third point I make is as an avid reader, I'm loathe to try audiobooks.
Speaker BI've never tried one.
Speaker BI have no interest in doing one.
Speaker BBut would I check this out and see how it works?
Speaker BYeah, maybe.
Speaker BBecause, you know, in the right setting, with the right content, say a souped up version of Harry Potter or something like that with movie quality sound effects in the background.
Speaker BYeah, maybe that captivates me.
Speaker BMaybe I could see myself walking out with a new audiobook.
Speaker BSo, so yeah, I guess what I'm saying, Catherine, at the end of the day, sign me up for that audio Fabio fantasy novel.
Speaker BThat's what I'm thinking here.
Speaker BI'm, I, I think I'm, I think I'm on board with this.
Speaker BWhat about you?
Speaker AAll right, well, Chris, you better get on the plane.
Speaker AYou got two weeks to get there then.
Speaker BI know, right?
Speaker BI know I can't get to New York in time.
Speaker AI know it's fun, your walks, your Chris walks through to the book to the audio, the Booklist bookstore.
Speaker BRight.
Speaker AOkay, Chris, this is one of those things.
Speaker AI have to see it to believe it.
Speaker AI mean, I could definitely see a younger crowd with maybe some more free time enjoying something like this if it was an incredible experiential environment.
Speaker AI think there has to be a social element to it.
Speaker AMe personally, I'm a working mom.
Speaker AI'm ubering two kids around.
Speaker AI think I'm gonna have to stick with listening to my audiobooks right inside my car.
Speaker BRight, right.
Speaker BYeah, yeah.
Speaker BI mean, this, at the end of the day, this could just be a branding exercise to see how many people can get into audible too, whether or not you leave the store without purchasing anything too in the right markets.
Speaker BBut you know, I'm reminded of this anecdote to my, my, I go to Orange Theater a lot.
Speaker BI've talked about on the show.
Speaker BAnd my trainer's an avid book reader.
Speaker BWe share books with each other all the time.
Speaker BAnd she, and she likes to read.
Speaker BAnd she was telling me she's reading this book, Red Rising, which she got on audio, and she actually does them both simultaneously to get the movie style sound effects in there too.
Speaker BSo there's also this whole new wave of how you read that.
Speaker BI think this is merchandising or potentially capitalizing on as well.
Speaker BSo I don't know.
Speaker BCatherine, does that, does that, does that change your mind at all?
Speaker AIt does, it does if it's more experiential.
Speaker AYou know, I would be open to it.
Speaker ABut I'm gonna want to see how this pop up test goes, see the results.
Speaker AMaybe, you know, some of those influencers can go on LTK or go on TikTok and show me some videos of how this comes to life and then, and then I, maybe I'll.
Speaker AMaybe I'll buy it.
Speaker ABut it's a pop up test.
Speaker AIt's one month.
Speaker ANo harm, no foul.
Speaker AAnd if nothing else, it's surely an interesting news piece, because here we are talking about it.
Speaker BYeah, right.
Speaker BYeah, right.
Speaker BThat reminds me of another.
Speaker BI've always wanted to start an Instagram account of just people watching people read books.
Speaker BLike, just like pictures of people reading books, you know, so that's, that's hilarious.