Digital prophet & Customer Service Evangelist
Amas a humanist, futurist, and storyteller. I obsessively focus on sharing the Truth about two topics - Customer Service Experience & Living Blissfully.
His work has been featured on NPR, FoxBusiness, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership.
His books include Waiting for Service, The Curated Experience, The Joyful Stoic, and No One Wants Customer Service.