Maintaining customers in a #cookieless world will be different, but it doesn’t have to be difficult. As NetElixir CEO Udayan Bose explains to Anne Mezzenga in this clip, #marketers can partner with NetElixir to focus on retaining the customers who have already purchased from you. NetElixir, with a minimum of…
"If you still start building your #firstpartydata system today, it will take you a good two years...we have less than about eight or nine months for the deprecation of #thirdpartycookies." Many #DTC, #retail, and #brand #marketing teams have been SO busy (i.e., surviving a #pandemic) they've not started building #firstpartydata…
"Back in the 80s you could drive big improvement by getting a thousand stores to do the same three things every day. But now, the next wave of improving opportunities are #local to the store." Julian Mills CEO of #Quorso sat down with Chris Walton for his latest #askanexpert series…
German Delivery Group #gorillas breaks into the US market with 10-minute #grocery and #convenience #delivery. Chris Walton & Anne Mezzenga are joined again by Alvarez & Marsal Consumer & Retail Group's Kristin Kohler Burrows & Chad Lusk to discuss the rapid growth in rapid delivery in this clip. For the…
Did you include "Swiss Army Knife Skills" in your last #storeops job description? Probably not. Increased demand for #storefulfillment has forced #stores to become Swiss Army Knives and their #employees masters at operating them. Quorso CEO Julian Mills explains in this clip how they're helping #retailers build #agilestores by providing…
Chris Walton & Anne Mezzenga had to call for reinforcements with this week's news of the #antitrust case being brought against Amazon. Chad Lusk & Kristin Kohler Burrows of the Alvarez & Marsal Consumer & Retail Group joined this week to talk through what this means for the #retailer and…
As NetElixir CEO and Founder Udayan Bose says, Chief Marketing Officers and e-commerce marketing teams have been running on a treadmill at 10 mph since the pandemic began. And, now just when they don't need another wrench thrown into things, iOS updates have eliminated third-party cookies, turning up the heat…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and Manhattan Associates, A&M's Kristin Kohler Burrows and Chad Lusk stop by to discuss all the week's top retail news with Chris Walton and Anne Mezzenga. Together they debate: - The…
Procrastinators, and #malls or #retailers who cater to procrastinators, Rejoice! 🙌 Once your #mall is fully operational online, your last-minute customers can do things like can purchase goods from multiple #mallretailers and have them gift-wrapped, and delivered #curbside by mall concierge that same day, all in one transaction. Sound too…
A few years ago, Adam Siegel came to Omni Talk and said he was leaving his position at RILA to found a startup he believed could revolutionize resale by giving brands a new way for their existing customers to resell the products they had previously purchased from them online and…
In our latest #askanexpert series, Chris Walton and Adeptmind Managing Director Jesse Michael sit down to talk about how their platform is bringing the (entire) #shoppingmall online. In this clip, Jesse Michael outlines how Adeptmind is working with #mall owners to future-proof their #shoppingcenters and the variety of ways to…
Amazon has rebranded #amazongo #grocery to #AmazonFresh Yes. They are still opening Amazon Go locations. Yes. They are still expanding Amazon Fresh (including another new one announced last week, in VA.) Chris Walton and Anne Mezzenga believe this is SO much more than a rebrand. Listen to what they say…
Target announced they're launching #samedaydelivery and #pickup for select alcoholic beverages. Chris Walton and Anne Mezzenga quickly named this their favorite #fastfive story of the week. Alvarez & Marsal Consumer & Retail Group agreed and put the team on the spot asking if this increased demand on #storefulfillment will have…
In the latest Omni Talk Ask An Expert Series interview, Chris Walton speaks with Quorso Founder and CEO Julian Mills about the latest trends in agile store management theory and practice. Agile store management, first introduced to the Omni Talk audience back in the summer of 2020, is the idea…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and Manhattan Associates, Chris Walton and Anne Mezzenga debate: - Target's billion dollar plus move into alcohol delivery and what CEO Brian Cornell likely wears to the gym twice a day.…
n 2020, Adeptmind made headlines with plans to make Centennial Mall properties fully shoppable online, and just last month this plan became a reality. Consumers can now shop over 2.0 million skus across a bevy of retailers at Centennial’s MainPlace mall for both delivery and pickup. That's 2.0 million plus…
A leaked Walmart Memo indicates the #retailer is facing some significant struggles to hold ground against competitors, particularly in #grocery. Chris Walton thinks this and the lack of news on #walmartplus spells trouble for #walmart and while Anne Mezzenga agrees, she thinks there may be hope in the form of…
DICK'S Sporting Goods is rolling out an off-price concept called Going, Going, GONE! and Chris Walton and Anne Mezzenga are here for it! The Alvarez & Marsal Consumer & Retail Group put Chris and Anne on the spot this week, asking where this concept will fit in when #dickssportinggoods biggest…
In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and Manhattan Associates, Chris Walton and Anne Mezzenga talk: – The reportedly leaked memo that confirms our long held suspicions surrounding Walmart's tenuous hold on its grocery market share in the…
Some final parting words from Athleta CEO Mary Beth Laughton on how she defines #omnichannel #retailing as we head into the final day of Shoptalk's #meetupforwomen. For Anne Mezzenga's full interview with Mary Beth Laughton, head here: https://lnkd.in/gDs7r4B Thanks to Parcel Pending by Quadient for making these interviews with #womeninretail…
Anne Mezzenga is joined this time by Alvarez & Marsal Consumer & Retail Group Partner Patricia Hong to find out about her career and the secret to being a successful management consultant, which she shares in this clip. For the full episode with Patricia and more of our #womeninretail content…
Anne Mezzenga welcomes Athleta CEO Mary Beth Laughton for her next episode of the Women's Retail Collective Podcast and just in time for Shoptalk's #meetupforwomen. Mary Beth shares in this clip how she's paved her career path from her early days at McKinsey & Company and Nike to today, leading…
Instacart has expanded its integration with #SNAP #EBT allowing customers who use these benefits to use #instacart to shop 4,000 major #grocerystores across the US. Chris Walton & Anne Mezzenga polled the Northwestern University - Kellogg School of Management MBA's on what this could mean for #Instacart, Walmart, the #groceryindustry,…
This week the Alvarez & Marsal Consumer & Retail Group put the Northwestern University - Kellogg School of Management students on the spot with a question perfectly suited for an MBA debate. "Should Walmart stick to their "Ladder of Opportunity" strategy or should they follow Target, Amazon, and other #retailers…