What should you consider when staffing the heart of your #brand, the customer #contactcenter? In our latest #askanexpert series, Chris Walton and Anne Mezzenga ask the experts, Talkdesk's Antonio Gonzalez and Génesis Miranda Longo how #retailers and #brands should approach this. See what they had to say in this clip.…
Target "nails" it again in getting the omnichannel retail tech right via @nailslikeclockwork's Mini-Cure technology. Here's a quick rundown of how it works. #omnichannel #retailmarketing #retailmerchandising #retailer #retaillife #retaildesign #retail #retailshop #retaildisplay #retailarbitrage
Your #contactcenter Is The Heart Of Your #Brand, Are You Treating It As Such? In the latest Omni Talk Retail #askanexpert series, Chris Walton and Anne Mezzenga sit down with Talkdesk's Génesis Miranda Longo and Antonio Gonzalez and in this clip, Génesis blows them away reminding them of the role…
No more waiting in line with Verizon's 24/7 Pickup Lockers located nationwide! #retailmarketing #omnichannel #retailmerchandising #retailbusiness #retail #businessstrategy
#Labor shortages aren't just hitting #stores, #IT teams that support #retailtech #instore are feeling the impact too. In the latest #Spotlight Series, Chris Walton and Anne Mezzenga sit down with HP's Cory McElroy and Rafay's Haseeb Budhani to talk about how and when #retailers should utilize partners to augment their…
What does this mean for department stores in the long run? Find out more about HE's new store concept. #retail #marketingstrategy #supply #retailer #marketresearch #retailmarketing #retailmerchandising #retailbusiness #retailshop #b2c #customerexperience
Build Vs. Buy - How To Make The Call With Rafay CEO Haseeb Budhani In the latest Omni Talk Retail #Spotlight Series, Chris Walton, and Anne Mezzenga sit down with #rafay's Haseeb Budhani and HP's Cory McElroy to talk about flipping the script on the traditional build v. buy discussion…
In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or AKO, if you are in the know).…
Publix's new nano-fulfillment partnership with Instacart going for that 15-minute delivery. #omnichannel #retailmarketing #retailmerchandising #retailer #retaillife #retaildesign #retail #retailshop #retaildisplay #retailarbitrage
Start with fixing #pricing and #promotion errors #instore and you'll immediately see an increase in sales. Catch this clip from Chris Walton and Anne Mezzenga's latest Spotlight Series Interview with Scandit CTO & Co-Founder Christian Floerkemeier to see how #retailers can create a process to #automate pricing and promotion and…
In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss: Target & Walmart Q1 Earnings…
In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss:Walmart's New College Grad Recruiting Program…
In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss: How Instacart Quietly IPOs For…
In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss:Peloton Releasing Earnings And Considering Wholesale…
In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga and Chris Walton and David Ritter and Mike Simoncic of the Alvarez & Marsal Consumer & Retail Group discuss: Zara Instituting A Fee Online…
Bringing Prime shopping to other online retailers is a smart move by Amazon, but what does it mean for Prime members? #retail #supply #retailer #marketresearch #retailmarketing #retailmerchandising #retailbusiness #retailshop #b2c #customerexperience
In today's episode of the Omni Talk Retail Fast Five podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, David Ritter and Michael Simoncic join Chris and Anne to discuss: What to make of Target and Walmart’s earnings this week How warm and fuzzy we should…
What American Eagle's "Uber-Ize" strategy means for the future of apparel retailers. #retailmarketing #omnichannel #retailmerchandising #retailbusiness #retail
Amid the ever-increasing omnichannel nature of our retail experiences, it can be difficult to know how best to solve customer issues when they arise. It isn’t as simple as just having great person-to-person customer service anymore. So Omni Talk is pleased to announce that Talkdesk’s Genesis Miranda Longo, Head of…
"#Tech Must Make Your #Associates' Lives Simpler If It's Going To Be Successful." -Christian Floerkemeier It may seem simple, but it was one of the most poignant takeaways from Chris Walton and Anne Mezzenga's #linkedinlive event with Scandit's Christian Floerkemeier yesterday. If you missed it, you can catch the full…
What devices in your store could be working harder for you? That is the question we posed to Scandit CTO and Co-Founder Christian Floerkemeier in our latest Omni Talk Retail Spotlight Series. Chris Walton and Anne Mezzenga discuss with Christian: - How everything from an iPhone to a floor scrubber…
Check out Meta first physical store and experience the world of Meta VR. #retail #supply #retailer #marketresearch #retailmarketing #retailmerchandising #retailbusiness #retailshop #b2c #customerexperience
MorningSave's new store concept blends the beauty of the online treasure hunt with in-store retailing. #omnichannel #customerexperience #retailmarketing #retailmerchandising #retailer #retaillife #retailnews #retail #retailshop #retaildisplay #retailarbitrage
In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Rafay's CEO Haseeb Budhani and HP's VP of Retail and Industry Solutions Cory McElroy to dive deep into the topic of what it takes to scale computer vision implementations across thousands…