Instacart is exploring #robotic #warehousingsolutions and it's such big news that it also prompted the Alvarez & Marsal Consumer & Retail Group's "Put Us On The Spot" question of the week. Is this a move for more efficient order fulfillment for #instacart's #retail partners, or the beginnings of their path…
"Take The Leap" is the theme of this podcast, and no one has done that better than Kelly Kowal, Chief Platform Officer at Farfetch. Kelly didn't casually enter into a retail career, she dove into one. With courage and a "can-do" attitude, she began a journey in e-commerce running digital…
In the latest edition of the Omni Talk Fast Five, sponsored by A&M Consumer & Retail Group and Takeoff, Chris Walton, Anne Mezzenga, and Emma the Intern talk: – The absolute explosion in online grocery, particularly curbside pickup and third-party delivery – What to make of the rumor that Instacart…
Procter & Gamble's #oldspice is opening it's #flagship #contentstudio #barbershop #DTC #store in Ohio. It may be the most highly debated story in all of #OmniTalk history so Chris Walton, Anne Mezzenga & Emma Irwin the Intern try and make sense of it in this week's #fastfive. Are you signing…
With #BOPIS orders ⬆️ the time #retailers have to determine if the order is real or #fradulent is ⬇️ WAY DOWN - we're talking from days to minutes. Even more alarming? As a result, many of you have to allocate resources to do this manually. Well, look no further #retail…
Walmart + is only 5 months old but according to Consumer Intelligence Research Partners, LLC #Walmart's 7-8 Million Members are spending $1,000/yr on Walmart.com which closely comps Amazon #prime. Chris Walton, Anne Mezzenga & Emma Irwin wonder if the #retailer can keep this momentum going, or if they'll need to…
Ever get an email saying that a product you put ordered and paid for was suddenly out of stock? There may be more to the story and it could cost #retailers a #customer for a lifetime. Signifyd CMO Indranil (Indy) Guha breaks it down for Chris Walton & Anne Mezzenga…
Amazon acquires Selz and the #marketplace wars continue to heat up. 🔥 Alvarez & Marsal put Chris Walton on the spot this week: With this #amazon / #selz announcement - Who wins in the battle for #smbs? Shopify or Amazon? Catch Chris's response and his discussion with Anne Mezzenga &…
Until Walmart lets Furner open an account on Cameo you'll have to accept this junkyard version instead. Happy Birthday Chris, The Omni Talk team
In the latest episode of the Omni Talk Spotlight Series, Indy Guha, Chief Marketing Officer at Signifyd, joins Chris Walton and Anne Mezzenga to discuss the topic of fraud prevention and how to think about it not as a cost reduction activity but as a revenue generating opportunity. Together, Chris,…
In the latest edition of the Omni Talk Fast Five, sponsored by A&M Consumer & Retail Group and Takeoff, Chris Walton, Anne Mezzenga, and Emma the Intern discuss: – The latest statistics on and the now burning platform that is Walmart+ – Victoria's Secret getting back into swimwear – Poshmark…
TikTok's sale to Walmart & Oracle is officially on pause and the Omni Talk team is divided on what this means for the future of the #retailer and their #socialcommerce potential. Chris Walton, Anne Mezzenga, & Emma Irwin the Intern weigh the options in this clip from the #fastfive sponsored…
You'll notice a theme in Chris Walton's #askanexpert series: Investing in #retailtechnology that works smarter, not harder. In this clip, Manhattan Associates's Kevin Swanwick, talks about the importance of using common components, in this case for #POS and #ordermanagement, to lay a smart #omnichannelretail foundation. For the full interview with…
GNC taps Shipt for same-day #delivery and results in a flurry of discussion around the Omni Talk halls on the future of these #marketplaces. Emma Irwin the Intern brilliantly explains an advantage Instacart, Target's Shipt, and others have over Amazon if they do things right while Anne Mezzenga & Chris…
Where are your stores 🏪 on the spectrum? Are they more #transaction-centric or #customer-centric? That is the first question #retailers should consider when making #retailtechnology decisions according to Chris Walton's latest #askanexpert guest Kevin Swanwick of Manhattan Associates. Get more of Kevin Swanwick's advice in this clip, or head here…
This week's Alvarez & Marsal "On The Spot" question for the #fastfive crew is around the Kohl's/Eddie Bauer announcement. Is #kohls solving an actual customer need for a #onestopshop by bringing in #eddiebauer? Or is this another case of falling back on #legacyretail tactics? Anne Mezzenga rants, Emma Irwin the…
For the latest episode of Omni Talk’s new Ask An Expert Interview Series for 2021, Chris Walton interviews Kevin Swanwick, Vice President Store Solutions at Manhattan Associates. The correlative relationship between service and margin is a fundamental axiom in business, and yet retail companies often overlook this relationship in evaluating…
In the latest edition of the Omni Talk Fast Five, sponsored by A&M Consumer & Retail Group and Takeoff, Chris Walton, Anne Mezzenga, and Emma the Intern discuss: – Instacart's ever-growing dominance across 25,000+ stores across America – Target coyly and quietly building out its own same-day marketplace with brands…
ASOS.com buys TOPSHOP TOPMAN and takes all their inventory #online. Chris Walton, Anne Mezzenga, & Emma Irwin discuss the details of this deal, including what the ASOS acronym stands for. Venture a guess? Submit in the comments below or take the easier route and find out in this clip from…
#CashierlessCheckout for #apparel Did that get your attention? 👀 In this clip from Chris Walton's latest #askanexpert series with Silicon Labs's Ross Sabolcik, Ross talks about their apparel #retailer client in #Europe who is converting #lossprevention #tags on #apparel from annoyances to opportunities by leveraging Silicon Labs's technology. #IoT #iottechnology…
Anne Mezzenga & Alvarez & Marsal turn the tables and put Chris Walton on the spot in this week's #fastfive. Instacart announced they're bringing on Asha Sharma from Facebook to improve their customer platform and Uber announced they've acquired Drizly to improve last-mile logistics capabilities. So - Who has the…
Ever listen to a Chris Walton #askanexpert interview about a new #retail #technology and leave thinking, "My team needed this yesterday!" Well, today that #retailtech is #iot and in in this clip, Silicon Labs's Ross Sabolcik eloquently explains how to move #iottechnology beyond a concept in a #podcast and into…
In the latest edition of the Omni Talk Fast Five, sponsored by A&M Consumer & Retail Group and Takeoff, Chris Walton, Anne Mezzenga, and Emma the Intern discuss: – Asos purchasing TopShop – Imagr's new checkout-free implementation in Japan and the ongoing debate on smart carts – The latest last-mile…
Godiva Chocolatier is closing all their North American stores. To some (#GenZ Emma Irwin the Intern) this is surprisingly devastating news. Chris Walton, Anne Mezzenga, & Emma the Intern discuss the nuance in one of the most hotly debated stories from the pre-#fastfive #clubhouse chat in this clip. Chris Walton…