Videos

Dec. 22, 2023

Fast Five Shorts | Amazon Prime Tests $9.99 Per Month Grocery Delivery

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Prime Testing $9.99 Per Month Grocery Delivery For the full episode head here: https://youtu.be/gvA1lq3ngrA

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Dec. 22, 2023

Fast Five Shorts | Walmart Expands BNPL With Affirm At Self Checkout

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Expanding BNPL With Affirm At Self Checkout For the full episode head here: https://youtu.be/gvA1lq3ngrA

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Dec. 21, 2023

Walmart’s Big & Bold BNPL Push, Macy’s Buyout & CNBC’s Pointed Criticism Of Target

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart’s bold and beautiful move to put BNPL via Affirm at self-checkout - Amazon’s confounding decision to test an additional $9.99 per…

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Dec. 19, 2023

Retail Technology Predictions for 2024 - AI, Sustainability, And the In-Store Impact

Get insights into retail technology predictions for 2024 directly from retail tech leader SES-imagotag's Philippe Bottine. Learn how AI and computer vision will transform in-store operations, workforce efficiency, and sustainability. Hear examples of AI shopping lists tailored to budgets, computer vision for demand forecasting and waste reduction, and how tech…

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Dec. 18, 2023

Manifest's Tanzil Uddin Previews The Manifest 2024 Conference In Las Vegas

Get an inside look at the Manifest 2024 supply chain conference happening in February in Las Vegas. Tanzil Uddin, SVP of Production at Manifest, joins us to highlight keynote speakers, programming tracks, exhibits, and networking opportunities at this must-attend event for end-to-end supply chain professionals. With over 300 exhibitors, 40+…

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Dec. 16, 2023

Fast Five Shorts | 2024 Top Retail Headline Predictions

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | 2023 Retail Concept You Wish You Had In Your Neighborhood But Don't

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | 2023's Retail Headline That Made You LOL

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | 2023's Best New Retail Partnership

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | Best Strategy Move From A Struggling Retailer

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | Retail Headline You'd Most Like Turned Into A Movie

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | 2023's Most Overhyped Retail Technology

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | Retail Person Of The Year

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | Retail Technology Of The Year

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | Retail Headline Of The Year

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | Who Was 2023's Retailer Of The Year?

The latest edition of Omni Talk’s Retail Fast Five was our annual Retail Awards Show sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle where Chris Walton, Anne Mezzenga and guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and David Brown…

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Dec. 16, 2023

Fast Five Shorts | NRF Super Saturday: Transform Retail and Transform Lives on January 13!

NRF’s big show is right around the corner and we know as a retailer there are a ton of events you can attend, but this one is the most impactful. The retail orphan initiative Super Saturday Analyst Day is Saturday, January 13 and for every retailer that attends, 250 children…

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Dec. 15, 2023

Retail Leaders Recap Biggest News of 2023 | Trends, Tech, Predictions

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, retail experts Chris Walton, Ann Mezzennga, David Ritter, and David Brown recap the top retail news headlines, innovations, and trends that shaped 2023. Hear their predictions for…

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Dec. 14, 2023

How Generative AI Will Transform Retail Customer Service In 2023

Learn how generative AI and other AI tools will impact retail customer service, contact centers, and overall retail customer experience. Experts Michael Connor, the Global Head of Consumer Goods for Amazon Web Services, and Shannon Flanagan, the VP of Global Industry Strategy for Retail & Consumer Goods at Talkdesk, and…

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Dec. 14, 2023

How Generative AI Transforms Marketing and Customer Service

Discover the game-changing impact of generative AI in the retail industry with Talkdesk's Shannon Flanagan and Michael Connor, VP AWS. Explore its applications in marketing, advertising, and merchandising, allowing retailers to scale and enhance their operations like never before. Learn how generative AI creates compelling copy, recommendations, and product campaigns.…

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Dec. 14, 2023

Who Will Be Most Impacted By Changes AI Will Bring

Michael Connor, Global Head of Consumer Goods at Amazon Web Services, discusses who will feel AI impact the most, from customers to call center employees. #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement #fashionretail #luxuryretail #beauty @Chris Walton and @Anne Mezzenga

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Dec. 14, 2023

The Future Of AI In Retail: Where, When, And How To Successfully Apply AI

Uncover the truth about chatbots and self-service experiences in this enlightening discussion with Michael Connor of AWS and Shannon Flanagan of Talkdesk. Explore how AI and generative AI are transforming frustrating encounters into seamless customer interactions. Discover why adoption is on the rise and what concerns and roadblocks retailers are…

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Dec. 14, 2023

Starting Over Using AI To Personalize Your Customer’s Shopping Experience

Michael Connor, Global Head of Consumer Goods at Amazon Web Services, talks about starting over with AI and how it can be used to personalize the customer shopping experience. #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement #fashionretail #luxuryretail #beauty @Chris Walton and @Anne Mezzenga

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Dec. 14, 2023

Breaking Down AI Adoption Barriers in Retail: The Data-Driven Revolution

Join us for an eye-opening discussion on the challenges and opportunities in AI adoption within the retail industry with Michael Connor of AWS and Shannon Flanagan of Talkdesk. Discover why poor data quality is the top hurdle for retailers and learn how cleaning up your data can pave the way…

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