Videos

Jan. 19, 2023

Fast Five Shorts | DoorDash Delivering Starbucks To Your Doorstep

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: DoorDash Delivering Starbucks To Your Doorstep For…

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Jan. 19, 2023

Fast Five Shorts | Walmart Partners With Salesforce to Expand Services For #retailers

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Walmart Partnering With Salesforce to Expand Services…

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Jan. 19, 2023

Fast Five | Walmart’s ‘Salesforce,’ Rent The Runway’s Desperation & Starbucks Dashed To Your Door

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, A&M's Jonathan Sharp and Michael Prendergast stopped by and joined Anne and Chris to discuss: - Their mutual admiration for Walmart’s Salesforce partnership and how Walmart is positioning its…

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Jan. 18, 2023

Store Tours | Toys R' Us At Macy's Herald Square

While in town for #nrf2023 Omni Talk Retail took a look at the new Toys R' Us concept at the Macy's Herald Square store.

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Jan. 17, 2023

Why The Macy's & Toys R Us Partnership Was Genius

#Shorts Why The Macy's & Toys R Us Partnership Was Genius #FastFive #RetailIndustry #Omnichannel #Retail #Macys #ToysRUs #RetailStrategy

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Jan. 17, 2023

The Spectacular Now Of Digital Endcaps Live From SES-Imagotag at #NRF2023

Omni Talk Retail's Chris Walton comes to us live from the SES-Imagotag booth at NRF 2023's big show to demo new technology now available at the shelf including HD video on multiple rails, consumer engagement tracking through Captana, and what the endcap of now, not the future, looks like. *Sponsored…

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Jan. 13, 2023

The Best Retail Partnerships Of 2022

#Shorts The Best Retail Partnerships Of 2022 #Omnichannel #RetailIndustry #FastFive #RetailPartnership #Gap #Amazon #Target #Starbucks

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Jan. 13, 2023

Ask An Expert | More Retailers Using CX To Retain Customers And Increase Revenue

Did you know more #retailers are shifting their #growth strategies by leveraging #CX teams to retain and increase revenue with #customers they already have? In our latest #AskAnExpert series, Talkdesk's Antonio Gonzalez shares with Chris Walton and Anne Mezzenga this surprising shift from #customeracquisition growth focus to #customerretention growth focus…

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Jan. 12, 2023

2023 Retail Predictions: More In-Store Shopping, Grocery Retailers & Instacart Lay Offs?

#Shorts 2023 Retail Predictions: More In-Store Shopping, Grocery Retailers & Instacart Lay Offs? #Omnichannel #RetailIndustry #FastFive #GroceryRetailer #Instacart #2023Predictions

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Jan. 12, 2023

Fast Five Shorts | Arizona Passes Sip N' Stroll Law For Shopping Centers

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Arizona Passes Sip N' Stroll Law For Shopping Centers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/

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Jan. 12, 2023

Fast Five Shorts | Nestlé Taps Alibaba's Cainiao For It's First Smart DTC Fulfillment Center

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Nestlé Taps Alibaba's Cainiao For It's First Smart DTC Fulfillment Center For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/

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Jan. 12, 2023

Fast Five Shorts | Babies R' Us Returns With American Dream Flagship

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Babies R' Us Returns With American Dream Flagship For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/

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Jan. 12, 2023

Fast Five Shorts | Amazon Expands Buy With Prime To All Retailers

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Expands Buy With Prime To All Retailers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/

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Jan. 12, 2023

Fast Five Shorts | Instagram Pulls Shopping Tab

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Instagram Pulls Shopping Tab For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/

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Jan. 12, 2023

Fast Five | Instagram Cries Uncle On Shopping, Babies R Us is Reborn & Amazon Extends Buy With Prime

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Argued over whether Instagram removing its shop tab was a good idea - Praised Amazon for taking Buy With Prime to all retailers - Found…

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Jan. 12, 2023

Ask An Expert | The #1 Technology Retailers Are Investing In For Better CX

What Is The #1 #Technology #Retailers Are Investing In For Better Call Center #CX? In this clip from our highest attended #linkedin Live event of #2023, Talkdesk's Antonio Gonzalez shares with Chris Walton and Anne Mezzenga, new #tech that #retailers and #brands are counting on to ensure longer lasting, more…

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Jan. 12, 2023

Spotlight Series | Scan And Go Testing Shouldn't Be One Store And Done

#ScanAndGo Testing Shouldn't Be One #Store And Done. In our latest #spotlightseries shopreme - Scan & Go's Nico Müller explains to Chris Walton and Anne Mezzenga why #retailers should plan to test in more than one location and why that's critical for a positive #customerexperience. For the full interview with…

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Jan. 11, 2023

Ask An Expert | How Retail Customer Service Will Evolve In 2023

Interactive and unified – those are the two words we would use to describe the evolution of retail customer service in 2023 and beyond. So Omni Talk is pleased to announce that Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, joins Chris Walton and Anne Mezzenga for the…

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Jan. 11, 2023

Looking Back At The Surprising Rebrand Of Victoria's Secret In 2022

#Shorts Looking Back At The Surprising Rebrand Of Victoria's Secret In 2022 #Omnichannel #RetailIndustry #FastFive #VictoriasSecret #Rebrand

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Jan. 11, 2023

Spotlight Series | How To Do Scan-and-Go The Right Way With Shopreme's Nico Müller.

How do you do #ScanAndGo the right way, the first time? In our latest #SpotlightSeries Chris Walton and Anne Mezzenga got to ask that very question of shopreme - Scan & Go's Nico Müller. Hear what Nico Müller had to say in this clip, and for the full interview, head…

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Jan. 10, 2023

The Metaverse: So Much Hype For Nothing

#Shorts The Metaverse: So Much Hype For Nothing #Omnichannel #RetailIndustry #FastFive #Metaverse #Meta #Facebook #Retailtech

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Jan. 10, 2023

Victoria's Secret's New 3D Bra Fit Scan Technology From NetVirta

Omni Talk Retail's Anne Mezzenga brings you a step-by-step demonstration of Victoria's Secret's new 3D scan technology that helps customers to find the perfect bra. As the video highlights, the new fit tech experience, powered by Verifyt, provides an entirely new way to shop for bras online with more confidence…

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Jan. 9, 2023

Why Kroger Nailed It This 2022 In The Retail Space

#Shorts Why Kroger Nailed It This 2022 In The Retail Space #Omnichannel #RetailIndustry #FastFive #Kroger

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Jan. 9, 2023

Spotlight Series | How To Do Scan-&-Go The Right Way With Shopreme CCO Nico Müller

In this latest episode of the Omni Talk Retail Spotlight Series, Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work. With all the noise surrounding Wegmans' announcement last year, Chris and Anne wanted to…

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