Videos

Jan. 20, 2024

Fast Five Shorts | Walmart Expands DFW Drone Delivery Pilot

Fast Five Shorts | Walmart Expands DFW Drone Delivery Pilot

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Expanding DFW Drone Delivery Pilot For the full episode head here: https://youtu.be/BJpkXIQqRtQ

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Jan. 20, 2024

Fast Five Shorts | Sam's Club Applies AI For Receipt Checkout

Fast Five Shorts | Sam's Club Applies AI For Receipt Checkout

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sam's Club Applying AI For Receipt Checkout For the full episode head here: https://youtu.be/BJpkXIQqRtQ

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Jan. 20, 2024

Fast Five Shorts | What Impact Will CVS Closures Have On Target?

Fast Five Shorts | What Impact Will CVS Closures Have On Target?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Impact CVS Closures Will Have On Target For the full episode head here: https://youtu.be/BJpkXIQqRtQ

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Jan. 19, 2024

Fast Five Shorts | Amazon Bringing Just Walk Out To Healthcare

Fast Five Shorts | Amazon Bringing Just Walk Out To Healthcare

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Bringing Just Walk Out To Healthcare For the full episode head here: https://youtu.be/BJpkXIQqRtQ

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Jan. 19, 2024

Transforming Retail Technology with Composable Architecture | 2024 NRF

Transforming Retail Technology with Composable Architecture | 2024 NRF

Smita Katakwar, SVP of Technology & Data at Wegmans Food Markets, dishes on transforming retail through a connected experience mindset powered by composable architecture. Learn how Wegmans is infusing AI capabilities into existing systems and focusing on empowering employees through tools like industrial-grade mobile devices. Smita stresses the importance of…

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Jan. 19, 2024

Live From NRF 2024 Captana's Pierre-Marie Rallu and Blue Yonder's Shannon Wu-Lebron

Live From NRF 2024 Captana's Pierre-Marie Rallu and Blue Yonder's Shannon Wu-Lebron

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Captana VP Pierre-Marie Rallu and Blue Yonder's VP of Retail Shannon Wu-Lebron. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and visit us in booth #5420

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Jan. 19, 2024

Northern Tool CMO on Supply Chain Partnerships and Supporting Trades Teams

Northern Tool CMO on Supply Chain Partnerships and Supporting Trades Teams

Frank Crowson, CMO of Northern Tool & Equipment, dishes on the company's supply chain partnerships, implementing a new POS system and ecommerce platform, and focusing innovation on better serving trades customers and employees. As a family-owned, regional retailer in categories like power tools and trailers, Frank stresses the importance of…

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Jan. 19, 2024

Office Depot's Omnichannel Investments in Accuracy, Task Management and Supply Chain

Office Depot's Omnichannel Investments in Accuracy, Task Management and Supply Chain

Jonas Stillman, Senior Director of Omnichannel at Office Depot, details how they guarantee 20 minute buy online, pickup in store by investing in workforce and task management via Zebra solutions. Learn how they expanded their Uber same day delivery partnership to reach more ZIP codes, shipping directly from stores. Hear…

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Jan. 19, 2024

Amazon Just Walk Out's Frictionless Stadium and Airport Expansion

Amazon Just Walk Out's Frictionless Stadium and Airport Expansion

Amazon Just Walk Out VP Jon Jenkins reveals how Just Walk Out technology is expanding frictionless shopping without lines into stadiums, airports and healthcare. Learn how their new RFID exit gates uniquely identify products for seamless checkout without apps or scans. Hear how item-level tracking helps scale autonomous stores while…

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Jan. 19, 2024

Walmart's Innovation Lead on Drones, AR, ESLs and Putting People First

Walmart's Innovation Lead on Drones, AR, ESLs and Putting People First

Prathibha Rajashekhar SVP Automation, Innovation Stores & Supply Chain Walmart, details the expansion of drone delivery to 1.8M households in Dallas-Fort Worth. Learn how Walmart is using augmented reality to simplify inventory management and electronic shelf labels to not only reduce workload but guide associates. Hear how Walmart listens to…

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Jan. 19, 2024

Stop & Shop's Marty the Robot's Journey from Suspicion to Celebrity

Stop & Shop's Marty the Robot's Journey from Suspicion to Celebrity

Stop & Shop's Chief Marketing Officer Karen Mitchell details how Marty the retail robot evolved from initial shopper suspicion into a community celebrity. Learn how a birthday party, charitable events and selfie donations dispel rumors while driving engagement. Hear the origin story behind Marty's personality and how he creates efficiencies…

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Jan. 19, 2024

Tractor Supply’s Al Lettera on Personalized Rural Retail and Reliable Systems

Tractor Supply’s Al Lettera on Personalized Rural Retail and Reliable Systems

Tractor Supply's SVP of IT, Al Lettera, discusses leveraging AI to connect employees to community expertise so they can provide personalized recommendations. He stresses the importance of reliable, integrated systems across merchandise, order management and curbside pickup to meet individual service needs. Hear how Tractor Supply equips teams with computer…

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Jan. 19, 2024

Vitamin Shoppe COO on Fixing Fundamentals Before Fun with Innovation

Vitamin Shoppe COO on Fixing Fundamentals Before Fun with Innovation

Vitamin Shoppe COO Andrew Laudato stresses establishing operational foundations across inventory, order fulfillment and more before having the right to innovate. He draws on Maslow and retail experience to methodically build omni channel capabilities to meet shopper needs. Hear how Vitamin Shoppe is strategically expanding to marketplaces based on master…

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Jan. 19, 2024

AutoZone's Multi-Year Journey to Modernize Systems and Focus Innovation on Customers

AutoZone's Multi-Year Journey to Modernize Systems and Focus Innovation on Customers

AutoZone's Calandra Cleveland reveals their strategy to migrate legacy systems to the cloud while deploying new technologies like AI to better serve DIY and commercial customers. Hear how they balance innovation with improving foundational capabilities for 7,000+ stores. Learn why they take an intentional approach to technology transformation rather than…

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Jan. 19, 2024

Walmart's John Furner on Improving Loyalty with Omnichannel Accuracy

Walmart's John Furner on Improving Loyalty with Omnichannel Accuracy

Walmart US CEO John Furner reveals how they are integrating supply chains to enable inventory accuracy critical for frictionless buy online, pickup in store and delivery. Hear how Walmart Plus increases expectations for perfect orders without substitutions to drive loyalty. Learn about early generative AI pilots that understand customer intent…

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Jan. 19, 2024

Walmart's Supply Chain Leader on Using AI to Reduce Turnover and Boost Productivity

Walmart's Supply Chain Leader on Using AI to Reduce Turnover and Boost Productivity

Walmart's EVP of Supply Chain David Guggina discusses how they are deploying next generation fulfillment centers that automate storage, picking and packing to streamline operations. Hear how Walmart also leverages AI for attrition algorithms to prevent employee turnover as well as identifying productivity improvements. Dave also covers the role of…

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Jan. 19, 2024

Live From NRF 2024 Sam's Club's Chief Growth Officer Diana Marshall

Live From NRF 2024 Sam's Club's Chief Growth Officer Diana Marshall

LIVE FROM #NRF2024 Omni Talk Retail's Anne Mezzenga and Chris Walton with Sam's Club's Chief Growth Officer Diana Marshall talking about their newly launched #seamless receipt check at exit, #personalization, #scanandgo, and more. Thanks to our partners at VusionGroup for making all our #NRF2024 coverage possible. Come stop by and…

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Jan. 18, 2024

NRF Wisdom, Sam’s Club Receipt Checks, And Why Walmart Should Keep Droning On

NRF Wisdom, Sam’s Club Receipt Checks, And Why Walmart Should Keep Droning On

The Omni Talk Fast Five retail podcast, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, brings you the latest retail news, insights, and executive interviews from the NRF 2024 trade show conference. Tune in to hear retail media experts and former retail executives Chris Walton…

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Jan. 18, 2024

Fast Five Shorts | Walmart Deploys GenAI Search Across Site

Fast Five Shorts | Walmart Deploys GenAI Search Across Site

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Deploying GenAI Search Across Site For the full episode head here: https://youtu.be/BJpkXIQqRtQ

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Jan. 18, 2024

Live From NRF | 2024 Dick's Sporting Goods VP of Omni Channel Fulfillment Scott Casciato

Live From NRF | 2024 Dick's Sporting Goods VP of Omni Channel Fulfillment Scott Casciato

DICK'S Sporting Goods VP Scott Casciato LIVE FROM #NRF2024 witj Omni Talk Retail’s Anne Mezzenga and Chris Walton from their video studio inside the VusionGroup booth #5420. Thanks to VusionGroup (formerly SES-imagotag for their support of all of our National Retail Federation Big Show Coverage.

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Jan. 18, 2024

Using Loyalty Tech To Differentiate Your Retail Business

Using Loyalty Tech To Differentiate Your Retail Business

Tim Mason, CEO of Eagle Eye, on how retailers can stand out with loyalty tech! Discover how to differentiate your business and build lasting customer relationships through loyalty programs. Watch the full video recording here: https://www.youtube.com/watch?v=OrUVvkOvRqE&t=113s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton and Anne…

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Jan. 18, 2024

Tapping AI For True Personalization At Scale

Tapping AI For True Personalization At Scale

Tim Mason, CEO of Eagle Eye, discusses how retailers can unlock the potential of AI for true personalization at scale! Learn how retailers are harnessing artificial intelligence to create tailored shopping experiences. Watch the full video recording here: https://www.youtube.com/watch?v=OrUVvkOvRqE&t=113s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris…

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Jan. 18, 2024

Potential Pitfalls For Retailers Not Using Customer Data To Personalize Shopping

Potential Pitfalls For Retailers Not Using Customer Data To Personalize Shopping

Tim Mason, CEO of Eagle Eye, on the potential pitfalls retailers face if you're not using customer data to personalize shopping! Don't miss out on his tips for how you can enhance your customers’ experiences. Watch the full video recording here: https://www.youtube.com/watch?v=OrUVvkOvRqE&t=113s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping…

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Jan. 18, 2024

How To Cement Your Brand In The Minds Of Your Loyal Customers

How To Cement Your Brand In The Minds Of Your Loyal Customers

Tim Mason, CEO of Eagle Eye, wants to make your brand unforgettable for your most loyal customers. Discover the strategies to cement your brand in their minds. Watch the full video recording here: https://www.youtube.com/watch?v=OrUVvkOvRqE&t=113s #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement #fashionretail #luxuryretail #beauty Chris Walton and…

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