Videos

April 1, 2024

Victoria's Secret CCO Chris Rupp On Transforming CX With Tech: RFID, Fitting Rooms, Loyalty & More

In this exclusive interview from recorded live on Shoptalk TV, and brought to you with the help and support of Meta, Chris Walton and Anne Mezzenga of Omni Talk Retail sit down with Chris Rupp, Chief Customer Officer at Victoria's Secret, to discuss the brand's digital transformation and innovative strategies…

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March 28, 2024

Fast Five Shorts | What Amazon's New Same-Day Rx Delivery Means For Walgreens, CVS, And Others

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What Amazon's New Same-Day RX…

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March 28, 2024

Fast Five Shorts | Which Retailers Would Benefit From Shein’s New “Supply Chain As A Service?”

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: Which Retailers Would Benefit From…

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March 28, 2024

Fast Five Shorts | Nike Going Back To The Well On Wholesaling

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What It Means For Nike…

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March 28, 2024

Fast Five Shorts | Is Walmart Adding Self-Checkout Perks To The Growing List Of Walmart + Benefits?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra we dive into Walmart's latest checkout…

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March 28, 2024

Fast Five Shorts | How Scared Should Google And Amazon Be About Tiktok Search Commissions?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: How Scared Google And Amazon…

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March 28, 2024

TikTok Search Commissions, Walmart+ Self-Checkout & Something From Shein Called ‘SCaaS’

In this week's Omni Talk Fast Five retail news roundup, Chris Walton and Anne Mezzenga are joined by the A&M Consumer and Retail Group's Abhinav Chandra and Ben Lowden to discuss the latest headlines reshaping the retail industry. Discover how TikTok is leveraging creator commissions to boost its search rankings…

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March 27, 2024

Mastering Item Data Accuracy: SPS Commerce Shares Insights for Retailers & Brands

In this insightful Omni Talk Retail interview, SPS Commerce's Nick Schwalbach and Brandon Pierre dive deep into the critical importance of item data accuracy for retailers and brands in today's fast-paced, omnichannel landscape. Discover how gaps in item information can lead to supply chain inefficiencies, missed sales opportunities, and poor…

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March 24, 2024

Fast Five Shorts | Dollar General & Target Cutting Back Self-checkout

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar General & Target Cutting Back Self-checkout For the full episode head here: https://youtu.be/rHpWvSWuZIs

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March 24, 2024

Fast Five Shorts | Is Simon Building The Mall Of The Future?

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Simon Is Building The Mall Of The Future? For the full episode head here:…

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March 24, 2024

Fast Five Shorts | Walmart’s Route Optimization SaaS Play

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart’s Route Optimization SaaS Play For the full episode head here: https://youtu.be/rHpWvSWuZIs

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March 24, 2024

Fast Five Shorts | Target To Go Wholesale With Cat & Jack

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Target Going Wholesale With Cat & Jack For the full episode head here: https://youtu.be/rHpWvSWuZIs

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March 24, 2024

Fast Five Shorts | Macy’s Bold New Chapter

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Bold New Chapter For the full episode head here: https://youtu.be/rHpWvSWuZIs

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March 24, 2024

Fast Five | Live From Shoptalk: Macy’s Strategy, Target Wholesaling & Walmart Keeps Kicking Saas

In this week’s Omni Talk Fast Five retail news roundup, recorded live from Shoptalk in Las Vegas, and sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Macy's launching their "Bold New Chapter" strategy (Source: Retail Dive) - Target going wholesale…

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March 20, 2024

Moving From Reactive Pricing To Proactive Pricing

Alex Galkin ✪, Founder & CEO of Competera Pricing Platform, discusses the benefits of moving from a reactive pricing strategy to a more proactive pricing approach. Watch the full video here: https://www.youtube.com/watch?v=kwZgbqYFzC4 #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 20, 2024

Where Pricing Optimization Is Headed

Alex Galkin ✪, Founder & CEO of Competera Pricing Platform, talks about where the future of retail pricing and price optimization is headed. Watch the full video here: https://www.youtube.com/watch?v=kwZgbqYFzC4 #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 20, 2024

Hy-Vee's New SVP Of Red Media Kathryn Mazza On Elevating Retail Media with Innovation & Service

In this exclusive Omni Talk interview from Shoptalk 2023, sponsored by Meta, Kathryn Mazza, the newly-appointed SVP of Red Media at Hy-Vee, shares her insights on the rapidly-evolving world of retail media networks. With an impressive 18-year career at Dick's Sporting Goods, where she launched and scaled their retail media…

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March 20, 2024

The Difference Between Dynamic Pricing And Price Optimization

Alex Galkin ✪, Founder & CEO of Competera Pricing Platform, explains the difference between dynamic pricing and price optimization. Watch the full video here: https://www.youtube.com/watch?v=kwZgbqYFzC4 #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 20, 2024

Meta's Alicia LeBeouf On Driving Retail Growth Through Social Ads, Reels, & Retail Media Networks

In this Omni Talk Retail interview at Shoptalk 2024, Alicia LeBeouf, Head of Industry for Retail and E-commerce at Meta, dives deep into how the social media giant is helping retailers and brands drive growth through advertising, innovative features like Reels, and the evolving landscape of retail media networks. Discover…

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March 20, 2024

Successful Pricing And Promotion Doesn’t Always Start With The Customer

Alex Galkin ✪, Founder & CEO Competera Pricing Platform, talks about why successful pricing and promotion doesn’t always start with the customer Watch the full video here: https://www.youtube.com/watch?v=kwZgbqYFzC4 #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement Chris Walton Anne Mezzenga

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March 20, 2024

Victoria's Secret CCO Chris Rupp On Tech, Try-On, & Time-Saving Tools | Shoptalk Interview

In this Omni Talk Retail interview, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Christine Rupp, Chief Customer Officer at Victoria's Secret, at Shoptalk 2023. Rupp shares insights from her 30+ years of retail experience, spanning physical stores, e-commerce giants like Amazon, and her current role at…

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March 20, 2024

Walmart GoLocal VP Rina Hurst On Disrupting Last Mile Delivery For Retailers | Shoptalk 2024

In this exclusive interview from Shoptalk 2024, sponsored by Meta, Rina Hurst, VP of Walmart GoLocal, sits down with Chris Walton and Anne Mezzenga of Omni Talk Retail to discuss how Walmart is revolutionizing last mile delivery for retailers of all sizes. Hurst shares insights on GoLocal's white label delivery…

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March 20, 2024

Walmart's Chief Product Officer Jon Alferness On Empowering Associates & Enhancing CX With AI

In this exclusive Omni Talk interview from Shoptalk, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Jon Alferness, Walmart's Executive Vice President and Chief Product Officer. Alferness shares insights on his role overseeing a wide range of areas, including e-commerce, associate tools, merchant tools, financial services, and…

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March 20, 2024

Target CMO Lisa Roath On Transforming Loyalty With Target Circle 360 | Shoptalk 2024 Interview

In this exclusive interview from Shoptalk 2024, from the Meta podcast studio,, Lisa Roath, Chief Marketing Officer at Target, shares insights on her impressive 18-year career journey, spanning merchandising, operations, pricing, and promotions. Roath discusses Target's latest initiative, Target Circle 360, and how it's revolutionizing the company's loyalty program. Discover…

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