Episodes

🎧 Retail Fast Five | March 26, 2025 – Live from Shoptalk 2025 This week, Chris and Anne are back together live at Shoptalk 2025, bringing you exclusive insight and on-the-ground energy. This week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, kicks off with a behind-the-scenes look at their interviews with CVS, Wayfair, and Purina (03:15), followed by their five big retail stories of the week: Best Buy Launches Social Plus – A new retail me...

🎧 Personalized Joy at Scale: KK Kandu of Kendra Scott | Shoptalk 2025 Live Kamanasish Kundu (aka "KK"), SVP & Head of Digital and E-Commerce at Kendra Scott, joins Omni Talk live from the Avalara podcast studio at Shoptalk 2025 to explore the art and science of emotional commerce. From building a nimble, test-driven culture to prepping for an AI-first future of intelligent shopping agents, KK lays out the future of digital retail for a personal brand in an evolving world. 📍 Timestamps: (0:09)...

🎧 Turning Returns Into Revenue: Trove CEO Terry Boyle on Resale’s Rise at Shoptalk 2025 Terry Boyle, CEO of Trove, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk, to share how the resale revolution is changing retail. He walks through the tech, economics, and brand strategy behind resale programs that create loyalty, profits, and sustainability—while helping retailers attract new customers in the process. 📍 Timestamps: (0:05) Welcome from Shoptalk 2025 at the Avala...

🎧 Tariff Tuesdays, Taxes & Cross-Border Success: Avalara’s George Trantas at Shoptalk 2025 Live from Shoptalk 2025, Avalara’s George Trantas shares deep insights on what’s next for global retail. From tackling tariffs and tax implications to building a smart cross-border strategy, George brings clarity to the chaos with advice rooted in years of ecommerce and logistics leadership. 📍 Timestamps: (0:05) Live from Shoptalk 2025 at Avalara Booth #1554 (0:53) George’s background and shoutout to hi...

Chris and Anne sit down with Uncommon Goods founder and CEO Dave Bolotsky, live from the Avalara podcast studio, to talk about the company’s origin story, why curation still matters, and how they’re adapting to the latest retail trends. From light manufacturing in Brooklyn to in-house product design and a $25 loyalty program, Dave shares what it takes to thrive in today’s ecommerce world—plus his thoughts on AI, customer experience, and the future of gifting. 📍 Timestamps: (0:05) Intro from Sh...

🎧 Inside CVS’s Retail Reinvention | Musab Balbale Live from Shoptalk 2025 Musab Balbale, SVP and Chief Merchandising Officer of CVS Health, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk 2025, to explore CVS’s bold new retail strategy. With 75% of store traffic coming from the front store, CVS is leaning into AI, hyperlocal formats, and the power of everyday essentials to become a community-first destination for immediate needs. 📍 Timestamps: (0:08) Welcome from Sh...

Shoptalk 2025 Exclusive: Shein's Strategy Head Peter Pernot-Day on the Future of Fashion Chris and Anne sit down with Shein’s Head of Strategy & Corporate Affairs, Peter Pernot-Day, live from the Avalara podcast studio at Shoptalk 2025, to explore how Shein's radically different approach to production and customer experience sets it apart. The discussion covers everything from small-batch on-demand design to retail data engineering and personalization—plus how Shein is thinking about tariffs, t...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss the week's most intriguing entertainment stories in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios! We explore Heineken's unique campaign to find a successor for a fourth-generation Irish pub, debate dream vacations...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Wonder has scooped up Tastemade for $90 million as part of its grand plan to become the super app of mealtime. Chris and Anne dissect the strategy behind combining streaming food content with real-time delivery via Grubhub and Blue Apron—and whether Wonder’s vision of democratizing personal chefs can actually sc...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Walmart going all-in with Klarna as its sole Buy Now, Pay Later provider—ditching Affirm and integrating BNPL into its OnePay FinTech app. Chris and Anne explore why this is more than a simple switch, and how it positions Walmart to become a dominant force in payments. (0:03) – Walmart drops Affirm, partners exclu...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Wayfair going BIG in Atlanta with a new 150,000 sq ft store—but is this retail expansion smart or risky? Chris and Anne break down why Wayfair’s move into physical stores could challenge IKEA, fill a key market gap, and provide crucial data to enhance their omnichannel strategy in this latest episode of the Omni Ta...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Ulta Beauty going big with a new curated online marketplace—what does this mean for customers, loyalty, and retail media? Chris and Anne break down why this is a savvy move for Ulta, how Mirakl enables quick marketplace rollouts, and why 2025 is shaping up as the year of marketplace dominance in retail in this late...

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Kroger is betting big on e-commerce—but is its strategy already flawed? In this segment, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne debate Kroger’s controversial decision to separate online operations into a standalone unit, question the leadersh...

In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider’s guide to the conference’s must-see tech solutions. Key Moments: 1:33 – Interview with Big Sur AI’s CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools 17:12 – Lucky Labs’ Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attributio...

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne discussed: Kroger’s surprising decision to create a standalone e-commerce unit (Source) Ulta’s launch of a digital marketplace with Mirakl (Source) Wayfair’s plans to open a second large format store in Atlanta (Source) Klarna becoming Walmart’s exclusive BNPL provider (Source) And closed with a look at Wonder’s acquisition spree an...

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: A Ride Or Die Lightning Round For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party s...

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: If Portillo's App Fatigue IS Real And A Reason To Move To Digital Wallets For the full episode head here: https://youtu.be/zoe5hsCC9jU T...

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Buying or Selling: Reckitt’s Claim AI Has Reduced Product Development Lead Times By 60% For the full episode head here: https://youtu.be/...

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Google Shopping Turning Your Fashion Idea Into Reality For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses th...

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Loblaw Tagging US Sourced Products With Tariff Symbol For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the...

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: For the full episode head here: https://youtu.be/zoe5hsCC9jU This podcast uses the following third-party services for analysis: Podcorn...

How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates but enhancing their productivity, and why next-best-action intelligence is coming soon to inventory management. ⏳ Key Moments: 0:08 – Intro to OmniTalk’s Ask An Expert Series 1:21 – The importance of human-centric retail...

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, A&M’s David Schneidman and Chris Creyts joined Chris and Anne to discuss: CVS Health’s rollout of “mini-stores,” i.e. smaller stores with pharmacies but a limited retail selection (Source) Loblaw identifying U.S. made products at shelf with a new tariff symbol (Source) Google Shopping’s new AI search features (Source) Reckitt’s claims that it has r...

🚀 In this week's Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down the viral Airport Theory TikTok trend (would you show up 15 minutes before your flight?!), the Domino’s stuffed crust debate, and the return of nostalgic retail brands like Limited Too! Plus, which pancakes reign supreme? For the full episode head here: https://youtu.be/rTReEPz6yR8 This podcast uses the following third-party services for analysis: Podcorn - https://podc...