Episodes

127
April 13, 2024

Fast Five Shorts | Why Would Target Not Want Its Partnership With TruScan To Get Out?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Target Wouldn't Want Its Partnership With TruScan To Get Out For the full episode head here: https://youtu.be/6L4-pympUzo This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
126
April 13, 2024

Fast Five Shorts | Why Is Amazon Pulling Just Walk Out From Amazon Fresh & Whole Foods?

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Amazon Is Pulling Just Walk Out From Amazon Fresh & Whole Foods? For the full episode head here: https://youtu.be/6L4-pympUzo This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
125
April 11, 2024

Ask An Expert | Video Commerce: The Key To Enabling Taction For E-Commerce

In this episode of the Omni Talk Ask An Expert Podcast Series, Chris Walton and Anne Mezzenga sit down with Billy Cladek, SVP of Revenue at Firework, to discuss the latest trends in retail technology. They explore how video commerce, digital showrooms, and AI chat assistants are revolutionizing e-commerce by creating more authentic, interactive, and human experiences for customers. Discover how shoppable videos, live commerce, and conversational commerce are transforming the virtual store and b...
124
April 10, 2024

Fast Five | Amazon’s Just Walk Out Noise, Target’s Self-Checkout Cameras & Why Kroger Spoke Too Soon

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: The real reasons why Amazon would pull its Just Walk Out Technology out of its Fresh grocery stores and Whole Foods stores (Source: Payments Dive) Target installing cameras above its self-checkout machines (Source: Bloomberg) Kroger closing its three e-commerce facilities (Source: Grocery Dive) Costco offering Ozempic to some of i...
123
April 2, 2024

Live From RetailSpaces | Aldi & Schnucks Execs Share Real Estate & Construction Strategies For Retail Growth, Innovation & Expansion

In a stroke of retail conference genius, RetailSpaces asked Omni Talk Retail’s Anne Mezzenga and Chris Walton to sit down with two retail industry leaders, David Carey, VP of Design, Construction & Maintenance at Schnucks, and Dan Gavin, VP of National Real Estate at Aldi, to record a live podcast from the conference stage about how these two well-respected retailers drive growth and foster innovation while navigating the challenges of store design, construction, and expansion. Carey shares ins...
115
April 1, 2024

Spotlight Series | Victoria's Secret CCO Chris Rupp On Transforming CX With Tech: RFID, Fitting Rooms, Loyalty & More

In this exclusive interview from recorded live on Shoptalk TV, and brought to you with the help and support of Meta, Chris Walton and Anne Mezzenga of Omni Talk Retail sit down with Chris Rupp, Chief Customer Officer at Victoria’s Secret, to discuss the brand’s digital transformation and innovative strategies for enhancing the customer experience. With an impressive background spanning roles at Amazon, Microsoft, and Albertsons, Rupp shares insights on Victoria’s Secret’s journey to leverage te...
122
March 30, 2024

Fast Five Shorts | What Amazon's New Same-Day RX Delivery Means For Walgreens, CVS, And Others

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What Amazon's New Same-Day RX Delivery Means For Walgreens, CVS, And Others For the full episode head here: https://youtu.be/17eGHgSsPSA This podcast uses the following third-party services for analysis: Podcorn - htt...
121
March 30, 2024

Fast Five Shorts | Which Retailers Would Benefit From Shein’s New “Supply Chain As A Service?”

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: Which Retailers Would Benefit From Shein’s New “Supply Chain As A Service?” For the full episode head here: https://youtu.be/17eGHgSsPSA This podcast uses the following third-party services for analysis: Podcorn - htt...
120
March 30, 2024

Fast Five Shorts | Nike Going Back To The Well On Wholesaling

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What It Means For Nike As They Go Back To The Well On Wholesaling For the full episode head here: https://youtu.be/17eGHgSsPSA This podcast uses the following third-party services for analysis: Podcorn - https://podco...
119
March 30, 2024

Fast Five Shorts | Is Walmart Adding Self-Checkout Perks To The Growing List Of Walmart + Benefits?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: If Walmart Is Adding Self-Checkout Perks To The Growing List Of Walmart + Benefits? For the full episode head here: https://youtu.be/17eGHgSsPSA This podcast uses the following third-party services for analysis: Podco...
118
March 30, 2024

Fast Five Shorts | How Scared Should Google And Amazon Be About Tiktok Search Commissions?

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: How Scared Google And Amazon Should Be About Tiktok Search Commissions For the full episode head here: https://youtu.be/17eGHgSsPSA This podcast uses the following third-party services for analysis: Podcorn - https://...
117
March 27, 2024

Ask An Expert | Mastering Item Data Accuracy: SPS Commerce Shares Insights for Retailers & Brands

SPS Commerce's Nick Schwalbach and Brandon Pierre dive deep into the critical importance of item data accuracy for retailers and brands in today's fast-paced, omnichannel landscape. Discover how gaps in item information can lead to supply chain inefficiencies, missed sales opportunities, and poor customer experiences. Schwalbach and Pierre discuss the challenges retailers face when relying on manual processes and disparate systems like Excel and EDI for managing item data. They emphasize the ne...
116
March 27, 2024

Fast Five | TikTok Search Commissions, Walmart+ Self-Checkout & Something From Shein Called ‘SCaaS’

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M’s Abhinav Chandra and Ben Lowden joined Chris and Anne to discuss: TikTok paying creators commissions based on how well their content shows up in search (Source: The Verge) The serendipitous position Walmart+ affords Walmart in regards to self-checkout (Source: Supermarket News) Nike’s refocus on wholesale (Source: Retail Dive) Shein introducing its “S...
114
March 24, 2024

Fast Five Shorts | Dollar General & Target Cutting Back Self-checkout

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar General & Target Cutting Back Self-checkout For the full episode head here: https://youtu.be/rHpWvSWuZIs This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
113
March 24, 2024

Fast Five Shorts | Is Simon Building The Mall Of The Future?

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Simon Is Building The Mall Of The Future? For the full episode head here: https://youtu.be/rHpWvSWuZIs This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
112
March 24, 2024

Fast Five Shorts | Walmart’s Route Optimization SaaS Play

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart’s Route Optimization SaaS Play For the full episode head here: https://youtu.be/rHpWvSWuZIs This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
111
March 24, 2024

Fast Five Shorts | Target To Go Wholesale With Cat & Jack

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Target Going Wholesale With Cat & Jack For the full episode head here: https://youtu.be/rHpWvSWuZIs This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
110
March 24, 2024

Fast Five Shorts | Macy’s Bold New Chapter

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Bold New Chapter For the full episode head here: https://youtu.be/rHpWvSWuZIs This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
109
March 22, 2024

Fast Five | Live from Shoptalk: Macy's Strategy, Target Wholesaling, & Walmart Keeps Kicking SaaS

In this week’s Omni Talk Fast Five retail news roundup, recorded live from Shoptalk in Las Vegas, and sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: Macy's launching their "Bold New Chapter" strategy (Source: Retail Dive) Target going wholesale with their Cat & Jack line at Hudson's Bay (Source: Retail Dive) Walmart launching another SaaS play for retailers, "Route Optimization" (Source: Investing.com) Whether or not Simon's Southd...
108
March 20, 2024

Shoptalk 2024 Recap Live From Las Vegas

Join the Omni Talk Retail crew as they dive deep into key takeaways from the retail industry's premier event. Alongside Shoptalk's very own Head of Content for the U.S., Joe Laszlo, VP of Original Content and Strategy, Ben Miller, and Content Director, Alexa Tietjen, Chris Walton and Anne Mezzenga unpack the hottest topics from on and off the conference floor. From the intersection of GenAI to the evolution of Unified Commerce and beyond, no stone is left unturned. Whether you experienced the e...
107
March 20, 2024

Live From Shoptalk | Meta's Alicia LeBeouf On Driving Growth With Social Ads, Reels & Retail Media

In this Omni Talk Retail interview at Shoptalk 2024, Alicia LeBeouf, Head of Industry for Retail and E-commerce at Meta, dives deep into how the social media giant is helping retailers and brands drive growth through advertising, innovative features like Reels, and the evolving landscape of retail media networks. Discover how Meta proves the "halo effect" of ads on its platform, with 82% driving in store outcomes. LeBeouf shares insights on Meta's unified commerce solutions, which combine retai...
111
March 20, 2024

Live From Shoptalk | Victoria's Secret CCO Chris Rupp On Tech, Try-On, & Time-Saving Tools

In this Omni Talk Retail interview, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Christine Rupp, Chief Customer Officer at Victoria's Secret, at Shoptalk 2023. Rupp shares insights from her 30+ years of retail experience, spanning physical stores, e-commerce giants like Amazon, and her current role at Victoria's Secret. Discover how Victoria's Secret is revolutionizing the customer experience with innovative initiatives like home try-on subscription boxes, which allow custome...
108
March 20, 2024

Live From Shoptalk | Walmart GoLocal VP Rina Hurst On Disrupting Last Mile Delivery For Retailers

In this exclusive interview from Shoptalk 2024, sponsored by Meta, Rina Hurst, VP of Walmart GoLocal, sits down with Chris Walton and Anne Mezzenga of Omni Talk Retail to discuss how Walmart is revolutionizing last mile delivery for retailers of all sizes. Hurst shares insights on GoLocal's white label delivery service, which leverages Walmart's extensive delivery network and expertise to serve clients across 10 retail verticals, including home improvement giant Home Depot. Discover how GoLocal...
110
March 20, 2024

Live From Shoptalk | Walmart's CPO Jon Alferness On Empowering Associates & Enhancing CX With AI

In this exclusive Omni Talk interview from Shoptalk, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Jon Alferness, Walmart's Executive Vice President and Chief Product Officer. Alferness shares insights on his role overseeing a wide range of areas, including e-commerce, associate tools, merchant tools, financial services, and health and wellness. Discover how Walmart is leveraging data and AI to create seamless customer journeys and empower associates through initiatives like m...