Episodes

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Trigo Announcing EasyStock Computer Vision Capabilities For Retailers For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/ This podcast uses the following third-party services for analysis: Podcorn - https://podcor...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Kroger Launching eCart Pilot With BrightDrop For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable -...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Sephora Launching Same Day Delivery Subscription For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartab...

SES-imagotag's CEO North America Philippe Bottine joins Chris Walton and Anne Mezzenga to discuss all the key ingredients that go into building a smart store and why the idea itself is so important to the future of retail. Together the three of them discuss: - Computer vision - Cloud and edge computing - Electronic Shelf Labels - And, last but not least, both the operational and environmental benefits of building a smart store the right way. Music by hooksounds.com *Sponsored Content* This ...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Walmart Accepting Curbside Returns This Holiday For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartabl...

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne go deep on: - Walmart’s (quite aggressive) plans to roll out curbside returns to all stores for the holidays - Sephora’s new $49 same-day delivery subscription and the bad news it bodes for Instacart - Kroger’s latest e-cart pilot with BrightDrop that leverages a moveable cart for self-service order pickup - Trigo’s new EasyStock platform which is a...

Every retailer goes into the year thinking that their strategies are the right ones, so Omni Talk Retail has asked Placer.ai’s VP of Marketing Ethan Chernofsky to break down how the biggest retail strategy bets of the year look to be playing out for the next installment of their Ask An Expert Podcast Series. Kohl’s and Sephora? Amazon Fresh? Retail Media Networks? Which bets will they cover? And what will Placer.ai’s data say about them? You will just have to listen to find out. Music by hoo...

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Dilip Kumar, Amazon's current VP of Amazon Web Services Applications and the former VP of Amazon Physical Retail and Technology, to discuss how Just Walk Out technology came to be and where it is going next. Together they discuss: - Dilip's lessons learned since the beginning of the Just Walk Out journey - His approach to physical v...

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Raghu Mahadevan, the Chief Digital Officer at 7-Eleven, to discuss how he and his team continue to set the bar for convenience store innovation. Together they discuss: - The purposefully broad scope of Raghu's role at 7-Eleven - How Raghu determines the right omnichannel priorities - The ongoing feedback loop with 7-Eleven stores - ...

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Discuss the significance of Amazon’s record number of Prime sign ups during its - Thursday night NFL broadcast last week - Shower praise on Walmart for its new livestreaming efforts with Firework - Get right and steamy mad about Instacart’s Connected Stores platform hokum - Love Lowe’s decision to create digital twins of its stores with NVIDIA - ...

Microsoft's Lisa Griego and Ricardo Belmar join Chris and Anne to kickoff Omni Talk Retail's special Groceryshop Spotlight Podcast Series and to highlight the key trends they see shaping grocery over the next year. Together they discuss: - Retail Media Networks - Data centricity - Pricing management - Frictionless checkout - Digital Shelf Optimization - And much more! Stay to the end, and you will even hear Lisa's sleeper pick for the biggest grocery tech trend of 2023! Brought to you in par...

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Cooler Screens Chief Revenue Officer Lindell Bennett and Microsoft's Director of Industry Solutions for Retail and Consumer Packaged Goods Robin Laylin join Chris and Anne to discuss how every grocer's cooler and freezer doors can be turned into a bona fide weapon within one's retail media network. Together they discuss: - Digitizing a grocer's understanding of the physical store - How in-store digital media can be e...

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Flintfox's Chief Innovation & Marketing Officer Cath Brands and Microsoft's Director of Worldwide Retail and Consumer Goods Partner Strategy Sue McMahon join Chris and Anne to discuss the massive technological opportunity that exists for CPGs to scale their pricing execution and negotiations. Together they discuss: - Why inflation is driving a focus on cost control and profit maximization - How technology can improve...

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Blue Yonder's Senior Director of Solutions Strategy Erin Halka and Microsoft’s Director of Retail and Consumer Goods Paula Beckel join Chris and Anne to discuss the next generation order management capabilities required to succeed in this new era of omnichannel retailing. Together they discuss: - How inventory visibility is impacted across every level of a retail operation, from the warehouse to in store planograms t...

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Amperity's Head of Product Solutions Matt Hallett and Microsoft’s Sr. Director of Business Strategy for Worldwide Retail & Consumer Goods Mike Edmonds join Chris and Anne to discuss how technology can help to clean every grocer's messy consumer data and thereby bring even more power to one's retail media network. Together they discuss: - Why customer data is so messy to begin with - How clean data can improve your ma...

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and and Silk, A&M’s David Ritter and Mohit Mohal joined Anne and Chris to discuss: - Starbucks’ efforts to load balance online orders at its stores. - The long-term impact of Nike’s new, more sustainable fabric, Forward. - Wegmans calling it quits on scan-and-go mobile shopping. - The value of Pier 1’s owner throwing Tuesday Morning a lifeline. - And closed with a saucy rou...

Meta made big headlines back in April when it opened its first physical retail store. So Eduardo Cruz, Director Meta Store Global Operations, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to give his insider perspective on what the Meta Store is really all about. Collectively the three of them go deep on: - The design and layout of the store - The overarching goal of the store itself - Consumer reception thus far - And, most importantl...

In this latest episode of the Omni Talk Retail Spotlight Series, 1010data's VP of Marketing Frank Riva gives Chris and Anne a sneak peek into their soon-to-be-released report on Instacart’s performance for the first half of 2022 and the data will blow your mind! You'll hear: Estimates of Instacart's total growth so far in 2022 How Instacart's share at big retailers like H-E-B, Sam's Club, and Costco has shifted What Instacart's relative basket size is compared to a direct e-commerce order from...

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Tractor Supply Company EVP and Chief Supply Chain Officer Colin Yankee to discuss how his company continues to deliver great omnichannel results and financial returns that far outpace its peers. Together they discuss: - How he defines omnichannel retailing - His lessons learned around supply chain coming out of the pandemic - How he...

In this latest episode of the Omni Talk Retail Spotlight Series, Accelerate360's Chief Data Officer Liz Roche joins Chris Walton and Anne Mezzenga to discuss the keys to differentiating content across a Retail Media Network. Together the three of them discuss: - How to unlock additional advertising inventory in one's Retail Media Network - A first-party data approach to content creation - And why "content authority" will always win out in the long-run Music by hooksounds.com *Sponsored Conte...

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: - All their lessons learned from the many months of turmoil at Bed Bath & Beyond - The reports of Instagram moving away from social commerce - Disney+ going the other direction and getting into in-app commerce by the end of 2022 - The big push into resale events by Dick’s Sporting Goods - And Instacart’s utterly perplexing a...

In this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for package pickup at one of Zara's busiest locations -- it's new flagship store in Madrid. Together the three of them discuss: - The skinny on the 402 robot (i.e. the official name of the robot) - What it took to coordinate the robot into the architectural design of the building -...

Quorso CEO Julian Mills joins Chris and Anne to kickoff this year's OmniStars Spotlight Podcast Series. Together they discuss: - Why Quorso and Omni Talk Retail created the award - What inspires Julian and the team at Quorso in recognizing great omnichannel operations - And, perhaps most importantly, how the idea of asking our OmniStars to "pay it forward" in their podcast interviews came to be. Music by hooksounds.com This podcast uses the following third-party services for analysis: Podco...

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing. Together they discuss: - The premise behind the role of Chief Customer Officer - Digital vs. physical store innovation - The role of field and store leaders in helping Be...