Episodes

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Nestlé Taps Alibaba's Cainiao For It's First Smart DTC Fulfillment Center For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Babies R' Us Returns With American Dream Flagship For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy C...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Expands Buy With Prime To All Retailers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Char...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Instagram Pulls Shopping Tab For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://ch...

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Argued over whether Instagram removing its shop tab was a good idea - Praised Amazon for taking Buy With Prime to all retailers - Found much to like in the rebirth of Babies R Us and also had some fun predicting what could come next and with whom - Took notice of Nestlé building its first smart DTC warehouse with Alibaba - And closed with a look at the...

Interactive and unified – those are the two words we would use to describe the evolution of retail customer service in 2023 and beyond. So Omni Talk is pleased to announce that Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide his expert opinion on how retailers and brands should approach this new interactive and unified world of retail customer service...

In this latest episode of the Omni Talk Retail Spotlight Series, Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work. With all the noise surrounding Wegmans' announcement last year, Chris and Anne wanted to learn what makes scan-and-go so successful in Europe. Or said another way, what is the real recipe for success that everyone should follow? To that end, Chris and Anne get the skinny from...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Schnuck Markets Expands FlexForce For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Fresh's "Zombie" Stores For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Meet Super Duper: MFC And Grocer For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: DoorDash Adds Package Pickup For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: American Eagle And JLL Partner To Provide Frenemy Warehousing For Retailers For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy C...

In today’s Omni Talk Retail Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris and Anne discussed: - The growing number of “zombie” Amazon Fresh stores lying dormant throughout the country. - Schnucks expanding its flexforce employment initiative to more stores and why it is an important initiative on which to keep an eye. - American Eagle taking its frenemy network approach directly to malls by way of a new warehouse leasing partnership with JL...

In our latest 5 Insightful Minutes, the A&M Consumer & Retail Group's David Schneidman discusses how CPGs need to look at revenue and margin management (i.e. RMM) amid the ever present challenges of inflation, increasing omnichannel complexity, labor shortages, and rising customer acquisition costs. To download the Alvarez & Marsal Consumer and Retail Group's full white paper on Revenue & Margin Management, head here: https://alvarezandmarsal-crg.com/wp-content/uploads/2022/10/Revenue-and-Margi...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Retail CEO Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - https://pod...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Retail Technology Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - http...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: 2023 Headline Predictions For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - https://...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Best Retail Partnership For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - https://po...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Under-reported Headline Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn ...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Headline Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - https://podco...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Best Strategy from Struggling Retailer For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podco...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Overhyped Retail Tech Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - ...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Retailer Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - https://podco...

In the last Omni Talk Retail Fast Five of 2022, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, A&M's David Ritter and David Brown joined Chris and Anne for this year's annual retail awards show. Together they handed out hardware across: - Retailer of the Year - CEO of the Year - Retail Technology of the Year - Most Overhyped Retail Technology of the Year - Headline of the Year - Headline that Deserved More Attention than It Received - Best New Retai...