Episodes

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: $5/Month Unlimited RX For Amazon Prime Members For the full episode head here:https://omnitalk.blog/2023/01/26/fast-five-video-5-drugs-walmart-business-if-an-amazon-fresh-closes-in-london-does-it-make-a-noise/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable...

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Exhibited tempered enthusiasm (if there is such a thing) over Amazon’s launch of RxPass which gives Prime members as many drugs as they need from a list of 50 generic medications for just $5 per month. - Compared and contrasted Dollar General’s mobile clinic approach with Rite Aid’s “pharmacy desert” pilot. - Disagreed over the potential financial im...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Trigo Opening Its First US Checkout-Free Store With Wakefern For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/ This podcast uses the ...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Rent The Runway Opens Shop On Amazon For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/ This podcast uses the following third-party se...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: DoorDash Delivering Starbucks To Your Doorstep For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/ This podcast uses the following thir...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with special guest hosts from the Alvarez & Marsal Consumer & Retail Group discuss: Walmart Partnering With Salesforce to Expand Services For #retailers For the full episode head here: https://omnitalk.blog/2023/01/19/fast-five-video-walmarts-salesforce-rent-the-runways-desperation-starbucks-dashed-to-your-door/ This podcast u...

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, A&M's Jonathan Sharp and Michael Prendergast stopped by and joined Anne and Chris to discuss: - Their mutual admiration for Walmart’s Salesforce partnership and how Walmart is positioning its technology services. - Starbucks going national with DoorDash and whether it signals the start of “the third place” being fully replaced by working from home. - Whether Rent The ...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Arizona Passes Sip N' Stroll Law For Shopping Centers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/priva...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Nestlé Taps Alibaba's Cainiao For It's First Smart DTC Fulfillment Center For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Babies R' Us Returns With American Dream Flagship For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy C...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Expands Buy With Prime To All Retailers For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Char...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Instagram Pulls Shopping Tab For the full episode head here: https://omnitalk.blog/2023/01/12/fast-five-video-instagram-cries-uncle-on-shopping-babies-r-us-is-reborn-amazon-extends-buy-with-prime/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://ch...

In this week’s Omni Talk Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Trigo, Sezzle, and Silk, Chris and Anne: - Argued over whether Instagram removing its shop tab was a good idea - Praised Amazon for taking Buy With Prime to all retailers - Found much to like in the rebirth of Babies R Us and also had some fun predicting what could come next and with whom - Took notice of Nestlé building its first smart DTC warehouse with Alibaba - And closed with a look at the...

Interactive and unified – those are the two words we would use to describe the evolution of retail customer service in 2023 and beyond. So Omni Talk is pleased to announce that Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to provide his expert opinion on how retailers and brands should approach this new interactive and unified world of retail customer service...

In this latest episode of the Omni Talk Retail Spotlight Series, Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work. With all the noise surrounding Wegmans' announcement last year, Chris and Anne wanted to learn what makes scan-and-go so successful in Europe. Or said another way, what is the real recipe for success that everyone should follow? To that end, Chris and Anne get the skinny from...

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Schnuck Markets Expands FlexForce For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Amazon Fresh's "Zombie" Stores For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Meet Super Duper: MFC And Grocer For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: DoorDash Adds Package Pickup For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: American Eagle And JLL Partner To Provide Frenemy Warehousing For Retailers For the full episode head here: https://omnitalk.blog/2023/01/05/fast-five-video-amazon-zombie-stores-doordash-package-pickup-something-super-duper/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy C...

In today’s Omni Talk Retail Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Firework, Sezzle, and Silk, Chris and Anne discussed: - The growing number of “zombie” Amazon Fresh stores lying dormant throughout the country. - Schnucks expanding its flexforce employment initiative to more stores and why it is an important initiative on which to keep an eye. - American Eagle taking its frenemy network approach directly to malls by way of a new warehouse leasing partnership with JL...

In our latest 5 Insightful Minutes, the A&M Consumer & Retail Group's David Schneidman discusses how CPGs need to look at revenue and margin management (i.e. RMM) amid the ever present challenges of inflation, increasing omnichannel complexity, labor shortages, and rising customer acquisition costs. To download the Alvarez & Marsal Consumer and Retail Group's full white paper on Revenue & Margin Management, head here: https://alvarezandmarsal-crg.com/wp-content/uploads/2022/10/Revenue-and-Margi...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Retail CEO Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - https://pod...

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga along with guest hosts from the Alvarez & Marsal Consumer & Retail Group David Ritter and David Brown award: Retail Technology Of The Year For the full episode head here: https://omnitalk.blog/2022/12/22/fast-five-2022-annual-omni-talk-awards-show/ This podcast uses the following third-party services for analysis: Podcorn - http...