Episodes

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Walmart’s “Dinner Tonight” platform launch – The retail giant’s one-stop meal solution that lets customers type “Dinner Tonight” or “easy dinner” to access one-click baskets, recipe hubs, and shoppable lists, complete with deli and bakery delivery options. (Source) Amazon’s 15-minute grocery delivery partnership with GoPuff...

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, covers rapid-fire retail takes. Quick hits on General Dynamics buying Macy's anchor space (Chris suggests hiding alien bodies), Google's AI mode for fashion try-ons (Anne loves how flattering it is), and Jeff Bezos' celebrity-packed wedding. Plus Anne's controversial Arnold Schwarzenegger movie rankings with Kindergarten Cop at #1! For the full ...

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, analyzes Starbucks' hiring transformation under CEO Brian Niccol. Starbucks adds district managers to barista hiring decisions as part of experience improvements. Chris sees it as a culture message but fears operational issues remain unsolved, while Anne advocates for automation first, comparing it to Chick-fil-A's efficient model where human int...

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, examines Hibbett's kids-focused digital strategy. Hibbett launches a standalone kids app and website under new owner JD Sports for ages 13 and younger. Both Chris and Anne question this approach, suggesting resources would be better spent on TikTok influencers and content creation where kids actually discover products, rather than building separa...

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, breaks down Target's factory direct shipping test. Target explores factory direct shipping similar to Temu and Shein's model for apparel and home goods. Chris loves the defensive move and believes Target's brand credibility can win, while Anne questions if Target has lost its design edge and worries about competing on price against Walmart and Am...

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, explores Wegmans' smart cart pilot. Wegmans pilots Instacart's AI-powered Caper Carts at their Syracuse store for seamless checkout and spending tracking. Anne remains "mid" on smart carts, seeing them as a retail media play rather than essential retail tech, while Chris questions if this expensive capital investment will ever scale effectively. ...

This segment on the Retail Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Infios, Clear Demand, and Ocampo Capital, dives into Walmart's dark store pilot program. Walmart is testing dark stores in Dallas for faster online fulfillment, with plans for Bentonville. Chris calls it a smart defensive and offensive move that could eliminate out-of-stocks online, while Anne questions whether this accelerates competition with Amazon and what Target's response will be. ...

In this 5 Insightful Minutes episode, gStore by GregyOrange’s General Manager Troy Sewek joins Omni Talk to share his tried-and-true tips on tech for the world’s smartest stores. From RFID foundations to computer vision innovations, Troy breaks down what technology is truly critical for retailers facing market uncertainty, how to build smart store pilots that actually change behavior (not just showcase tech), and why the future is all about orchestration — where all your store systems work toge...

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed: Walmart testing dark stores (Source) Wegmans piloting Instacart’s smart carts (Source) Target exploring factory-direct shipping models similar to Shein and Temu (Source) Hibbett’s launch of a kid-focused app and website (Source) Starbucks retooling its hiring process for baristas (Source) And gStore from GreyOrange’s Ge...

Omni Talk sits down with Krystina Gustafson, co-founder of RetailClub and former Shoptalk content chief, to talk about the new AI Deep Dive Retreat launching this September in Huntington Beach. In this candid conversation, Krystina explains how RetailClub is reinventing the retail event experience—ditching the booths and buzzwords in favor of real conversations, collaborative learning, and hands-on AI training. 🔥 What to expect: – A sneak peek into RetailClub’s first AI-focused retreat – How ...

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, our rapid-fire lightning round covers the week's quirkiest retail stories: Ollipop's 5-cent VIP boxes, Jimmy John's steamy romance novel promotion, Unilever acquiring Dr. Squatch, and Tombstone's wild French fry crust pizza experiment. Timestamps: 32:19 - Ollipop Amazon partnership 32:53 - Jimmy John romance audiobook 34:54 - Dr Squatch acquisition 35:34 ...

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Amazon is testing aggressive grocery bundling by showing 100+ food items during regular checkout flows. We analyze whether this interstitial approach can change deeply ingrained shopping habits and why Walmart has a massive advantage in the grocery recommendation game. Timestamps: 29:28 - Bundling strategy details 30:08 - Intent vs behavior mismatch 31:03 ...

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, conservative grocery giant H-E-B surprises everyone by piloting autonomous delivery robots in Austin with Avride. We break down why this 1-mile radius test makes sense for this location but question whether robot delivery can scale beyond urban experiments. Timestamps: 25:12 - H-E-B robot pilot details 26:21 - Why this location works 27:07 - Scaling challe...

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we discuss how Walmart is revolutionizing store operations with AI tools that cut shift planning from 90 to 30 minutes. We analyze why overnight stocking is the perfect testing ground for retail AI and how this technology could transform workforce productivity across thousands of stores. Timestamps: 15:17 - AI tool announcement 15:53 - Why overnight logisti...

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we deep dive into Whatnot, the live streaming shopping app that hit $3B in sales selling trading cards, sneakers, and collectibles. We explore whether this QVC-meets-Twitch model can expand beyond niche markets and why video commerce is finally taking off in America. Timestamps: 8:28 - What is Whatnot? 9:47 - US vs China video commerce 10:44 - Niche vs mas...

In this week's Fast Five Podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, we break down the massive $1.77B merger between SpartanNash and C&S Wholesale Grocers that will service 10,000+ retail locations. We analyze why wholesale consolidation is accelerating and what it means for independent grocers fighting against Walmart and Kroger's dominance. Timestamps: 5:28 - Merger announcement details 6:09 - Why scale matters in wholesal...

In this exclusive interview from the CommerceNext Growth Show, Omni Talk sits down with Jeff Gerstel, CMO of B&H Photo and Video, to explore how one of New York’s most iconic retailers continues to set the bar for loyalty, service, and operational excellence—even with just one physical store. 🎯 Topics discussed: – Why service, not gimmicks, drives B&H’s customer loyalty – How livestream video and global ecommerce fuel their success – What every retailer should do to improve the customer expe...

In this candid conversation from the Mirakl Summit, Omni Talk sits down with Scott Eckert CEO of the Americas at Mirakl, to talk about his first 100 days on the job and what excites him most about Mirakl’s future. From unlocking B2B marketplaces to building seller-focused tools like Mirakl Connect and embracing retail media as the next big revenue driver, Scott shares his roadmap for accelerating growth in the Americas. Learn why curated marketplaces, a dynamic supply chain, and third-party sell...

Omni Talk sits down with Mirakl’s Chief Data & AI Officer, Anne-Claire Baschet, live from the Mirakl Summit in NYC to talk all things artificial intelligence and e-commerce. Anne-Claire explains how Mirakl is embedding AI across its platform—from catalog onboarding to media operations—and why the future lies in “agentic commerce,” where AI-powered agents help shoppers and sellers alike. With 91% of Mirakl employees already using AI daily, this is a behind-the-scenes look at how Mirakl is prepari...

Max Tepper, Senior Brand Manager at The Sak, joins Omni Talk live from the Mirakl Summit to share how the iconic handbag and accessories brand has transformed into a marketplace powerhouse. Max discusses The Sak’s post-pandemic pivot from brick-and-mortar to DTC and marketplaces, their successful onboarding with Mirakl, and how strategic channel expansion—including Nordstrom, Amazon, QVC, and more—is fueling growth. If you're a brand looking to scale through marketplaces without losing control, ...

Omni Talk is live from the Mirakl Summit with Joe Cano, SVP of Digital at Lowe’s, for an inside look at how Lowe’s is scaling its digital business through a newly launched Mirakl-powered marketplace. Joe breaks down how the marketplace complements Lowe’s total home strategy, empowers associates, integrates seamlessly into omnichannel operations, and connects directly with Lowe’s evolving retail media strategy. Plus, hear how Lowe’s is using AI—through tools like its Mylow platform—to personalize...

Live from the 2025 Mirakl Summit in New York City, Omni Talk’s Chris Walton and Anne Mezzenga sit down with Cotopaxi Founder and Chief Global Officer Stephan Jacob. In this powerful conversation, Stephan shares how Cotopaxi blends purpose with profit through its mission-driven marketplace expansion strategy, ensuring brand integrity and sustainable impact while scaling. Discover how the brand evaluates partnerships, maintains authenticity, and uses marketplaces to deepen customer relationships—a...

Tapestry’s Avinash Kaushik joins Omni Talk live from CommerceNext 2025 to discuss how AI is transforming marketing from the inside out. In this dynamic conversation, Avinash explains why he believes AI is becoming the new operating system for retail—powering personalized communications, predictive analytics, and creative testing across Coach, Kate Spade, and Stuart Weitzman. Learn how Tapestry is scaling intent-centric marketing, using synthetic humans in research, and leveraging AI to delight ...

Live from CommerceNext 2025, Omni Talk’s Anne Mezzenga and Chris Walton sit down with Lauren Price, SVP of E-Commerce and Digital Marketing at COS North America, part of the H&M Group. Lauren shares how COS is attracting new customers with creator-driven campaigns, authentic product storytelling, and a strong focus on foundational e-commerce execution. From the viral success of the Clean Cut Tee to insights on Gen Z expectations and a major tech overhaul, this conversation is packed with takeaw...