Episodes
July 1, 2015
Employee Engagement Part 3: Changing Corporate Culture - How?
The buzz: One. Employee engagement is at its highest since Gallup started tracking it in 2000. Real number? Less than one-third (31.4%) of US workers were engaged in their jobs in 2014. Why? Success in our global, uber-compet...
June 24, 2015
Employee Engagement - Part 2: Following the Leader - Who?
The buzz: The power to inspire. Executives and employees agree: leadership today is lacking. Who says so? A Workforce 2020 studied initiated by SuccessFactors, an SAP company, with Oxford Economics. Why? Because companies are...
June 17, 2015
Employee Engagement - Part 1: Having Fun Yet?
Employee engagement is at its highest level since Gallup started tracking this metric in 2000. That’s the good news. The truth? Less than one-third (31.4%) of US workers said they were engaged in their jobs in 2014. Success i...
June 10, 2015
Health Wearables Part 2 -- The Next Breakthrough?
The buzz: Invisibles. Visible healthcare wearables like smart wrist bands and watches are commonplace. What if you prefer non-obvious tracking devices? Almost-invisible-to-invisible innovations are entering the market, hoping...
June 3, 2015
Data Security Authentication in the Age of Credit Card Breaches - Part 3
The buzz: Are you really “you”? Authentication techniques designed to confirm you are who you say you are, typically entail one or more of three techniques: Something I have, Something I know, Something I am. Thus, accessing ...
May 27, 2015
Personalized Medicine: Individualized for All?
The buzz: Make for me healthcare. In medicine, one-size-fits-all treatments have helped save many people cost-efficiently. But for complicated illnesses like cancer, a standardized approach doesn’t always work. Personalized m...
May 20, 2015
Small Business Insights Part 2: Art of Customer Engagement
The buzz: Fine Art. To survive, small businesses must understand the fine art of customer engagement and cohesive omni-channel branding. But how can you “know your customers” and where your product fits into their lives? Hint...
May 13, 2015
Social Business: Creating Measurable Business Value
The buzz: Social. Social media is the new way of doing business: always on, available, working for or against your company and brand. With vast data at their fingertips, buyers simply click a mouse to show support or disappoi...
May 6, 2015
Small Business Insights: Sustainable Collaboration - Part 1
The buzz: Partners.Small businesses today must deftly manage business partnerships without risking IP, valued talent
April 29, 2015
MD in the Palm of Your Hand: Connected Care
The buzz: To life! With over two billion people expected to be 60 and older by 2050, chronic illness and diminished wellbeing are fast becoming major global public health challenges. The solution to aging gracefully, managing...
April 22, 2015
Employee Engagement: Simplification at Work
The buzz: Engagement. Baylor University and SAP researchers found employee engagement alarmingly low worldwide, with just 13% of employees feeling actively engaged. Wondering if complexity in organizations could be a root cau...
April 15, 2015
Supplier Risk Management: Time to Get Serious
Today’s buzz: Risk. Supplier risk management is the fastest growing discipline within supplier management. Why? When a key supplier disrupts the supply chain, your costs of doing business increase along with perceived and unp...
April 8, 2015
Employee Performance: Empowering Managers
Today’s buzz: Empowering managers. Want to improve your organization’s performance management? If you’re focusing on HR processes, but not your managers’ POV or day-to-day style, listen-up! SAP and Baylor University researche...
April 1, 2015
The Buyer’s Journey: What Do They Really Want?
Today’s buzz: The Journey. Customers are changing the rules of the marketplace. Digitally connected, socially networked, better informed before making a purchase, they jump between web, mobile, in-store, and phone and expect ...
March 25, 2015
Data Security in the Age of Credit Card Breaches – Part 2
The buzz: Breached again. Forbes.com’s “The Big Data Breaches of 2014” include Neiman Marcus, Michaels, P.F. Chang’s, Dairy Queen, Goodwill Industries, Affinity Gaming’s 11 casinos, Albertson’s, plus “22.8 million private rec...
March 18, 2015
Time for a Tune-up: Advanced Analytics and Auto Safety
The buzz: Safety first. After record vehicle recalls in 2014, automakers are under intense pressure from consumers and regulators to be proactive about product quality and safety issues; protect consumers; and minimize the du...
March 11, 2015
HR Makes the World Go ‘Round: Practices Outside the US – Part 2
The buzz: HR here and there. HR practices in Western countries can differ significantly from Eastern countries in terms of organizational structure, motivation, communication and conflict resolution. Whose are the most succes...
March 4, 2015
Health Wearables – Just Hype or Revolutionary for Patients?
The buzz: Health. Wearables like wrist bands, watches, glasses, and contact lenses are the NBT. Why? They can now measure body conditions and use the data to support healthier living, disease prevention, and faster rehab. But...
Feb. 25, 2015
The Case for Space: Disrupting the Status Quo with Innovation
The buzz: Space. Changing the culture and shaking up the status quo in organizations is always challenging, but key to survival. How to make it happen? Build a continuous innovation culture by identifying the right people, pr...
Feb. 18, 2015
The Yelpification of Recruiting – Part 2
The buzz: Recruiting. If acquiring and retaining top talent for your company tougher than ever, three factors may be at play: workforce mobility mindset, competitors’ poaching, and your employer brand. If the third comes as a...
Feb. 11, 2015
Future of Insurance in the Age of Customer Intimacy and IoT
The buzz: Future of Insurance. According to a survey from SAP and the Economist Intelligence Unit (EIU), long-standing insurance companies are struggling to keep pace with strong competition from other industries that offer a...
Feb. 4, 2015
Hotel Guest Personalization: Welcome or Social Media Stalking?
The buzz: Travelers’ TMI “The customer is #1” is a customer service industry mantra and mandate, particularly for business-to-consumer
Jan. 28, 2015
Globalization Challenge: Sustainable Innovation and Secure Collaboration
The buzz: IP Security Are market globalization and new competitors grabbing your customers’ heads and wallets?
Jan. 21, 2015
Business Trends 2015: Strategic Disruption in the Cloud and the Networked Economy
The buzz: Your business in 2015. What hot business trends should you focus on this year? We asked three visionaries to share