Episodes

Special Encore Presentation: Trust, Credibility and Results in the Workplace
April 20, 2011

Special Encore Presentation: Trust, Credibility and Results in the Workplace

Trust and credibility are cornerstones for establishing influential relationships and achieving desired outcomes. If either is missing it usually results in an adverse affect on results. Credible and trusted leaders inspire o...
Special Encore Presentation: The Importance of Influence in Leadership
April 13, 2011

Special Encore Presentation: The Importance of Influence in Leadership

John C. Maxwell says leadership is influence, nothing more and nothing less. Judith Germain believes that leadership is trusted influence. Simply put, leadership is influencing others to aspire to achieve a shared goal. In th...
Special Encore Presentation: Effective Board Governance and Development
April 6, 2011

Special Encore Presentation: Effective Board Governance and Development

Service on a nonprofit board is commendable and can be a rewarding experience. One of the many reasons people serve on nonprofit boards is the desire to contribute to the achievement of the mission and influence the direction...
Community Engagement
March 30, 2011

Community Engagement

Community engagement is the process of groups and individuals working to affect the well-being of themselves and others in the community. It is accomplished through partnerships and coalitions that mobilize resources and infl...
Communicating with Heart and Skill, Part II: For Leaders
March 23, 2011

Communicating with Heart and Skill, Part II: For Leaders

A manager or leader’s success relies heavily on the ability to communicate skillfully; good communication skills are foundational to managing and leading others. Most managers spend about 80% of their time communicating. Comm...
Special Encore Presentation: Leveraging Technology to Enhance Leadership and Organizational Effectiveness
March 16, 2011

Special Encore Presentation: Leveraging Technology to Enhance Leadership and Organizational Effectiveness

Today’s organizations use technology for information management and communication and to help organizations operate efficiently and effectively. In the nonprofit and public sectors, information technology supports processes s...
Communicating with Heart and Skill
March 9, 2011

Communicating with Heart and Skill

A manager or leader’s success relies heavily on the ability to communicate skillfully; good communication skills are foundational to managing and leading others. Most managers spend about 80% of their time communicating. Comm...
Cultivating a Skilled and Competent Workforce
March 2, 2011

Cultivating a Skilled and Competent Workforce

Information from the National Commission on Adult Literacy states that 88 million U.S. workers lack the basic skills to earn a postsecondary credential limiting their capacity to get and keep family supporting jobs. According...
Personality in the Workplace
Feb. 23, 2011

Personality in the Workplace

In the workplace, how we behave has a powerful impact on determining whether we will be successful or not and whether our work environment functions at its greatest capacity. We encounter co-workers with whom we never seem to...
Trust, Credibility and Results in the Workplace
Feb. 16, 2011

Trust, Credibility and Results in the Workplace

Trust and credibility are cornerstones for establishing influential relationships and achieving desired outcomes. If either is missing it usually results in an adverse affect on results. Credible and trusted leaders inspire o...
Special Encore Presentation: Effective Board Governance and Development
Feb. 9, 2011

Special Encore Presentation: Effective Board Governance and Development

Service on a nonprofit board is commendable and can be a rewarding experience. One of the many reasons people serve on nonprofit boards is the desire to contribute to the achievement of the mission and influence the direction...
Leveraging Diversity and Fostering Inclusion in the Workplace
Feb. 2, 2011

Leveraging Diversity and Fostering Inclusion in the Workplace

Diversity can include consideration of every aspect of a person’s identity and disposition. Inclusion refers to the extent to which all employees feel a sense of belonging, support, and ability to contribute their best to the...
Effective Board Governance and Development
Jan. 26, 2011

Effective Board Governance and Development

Service on a nonprofit board is commendable and can be a rewarding experience. One of the many reasons people serve on nonprofit boards is the desire to contribute to the achievement of the mission and influence the direction...
Special Encore Presentation: Managing Performance to Achieve Results
Jan. 19, 2011

Special Encore Presentation: Managing Performance to Achieve Results

According to Peter Drucker, “The ultimate test of management is performance!” The performance of an organization’s workforce has a powerful impact on its bottom-line. In today’s highly dynamic business environment, managing p...
Special Encore Presentation: Managing Conflict in the Workplace
Jan. 12, 2011

Special Encore Presentation: Managing Conflict in the Workplace

Conflict is a normal and natural dynamic in the workplace and in our personal lives. The pressure of meeting deadlines; co-workers with different points of views; overlapping roles; value differences—all make conflict inevita...
Personality in the Workplace
Jan. 5, 2011

Personality in the Workplace

In the workplace, how we behave has a powerful impact on determining whether we will be successful or not and whether our work environment functions at its greatest capacity. We encounter co-workers with whom we never seem to...
Managing Performance
Dec. 29, 2010

Managing Performance

According to Peter Drucker, “The ultimate test of management is performance!” The performance of an organization’s workforce has a powerful impact on its bottom-line. In today’s highly dynamic business environment, managing p...
Managing Conflict in the Workplace
Dec. 22, 2010

Managing Conflict in the Workplace

Conflict is a normal and natural dynamic in the workplace and in our personal lives. The pressure of meeting deadlines; co-workers with different points of views; overlapping roles; value differences—all make conflict inevita...
Personality in the Workplace
Dec. 15, 2010

Personality in the Workplace

In the workplace, how we behave has a powerful impact on determining whether we will be successful or not and whether our work environment functions at its greatest capacity. We encounter co-workers with whom we seem to natur...
Leveraging Technology to Enhance Leadership and Organizational Effectiveness
Dec. 8, 2010

Leveraging Technology to Enhance Leadership and Organizational Effectiveness

Today’s organizations use technology for information management and communication and to help organizations operate efficiently and effectively. In the nonprofit and public sectors, information technology supports processes s...
The Importance of Influence in Leadership
Dec. 1, 2010

The Importance of Influence in Leadership

John C. Maxwell says leadership is influence, nothing more and nothing less. Judith Germain believes that leadership is trusted influence. Simply put, leadership is influencing others to aspire to achieve a shared goal. In th...
Special Encore Presentation: The Making of a CEO and Sustainable Organization
Nov. 25, 2010

Special Encore Presentation: The Making of a CEO and Sustainable Organization

Ever wonder what it takes to become an effective CEO in the nonprofit sector and build a sustainable organization? Well, tune in to this episode of Leadership Matters and wonder no more. During this episode Mr. Rudolph Johnso...
Building Effective Relationships at Work
Nov. 17, 2010

Building Effective Relationships at Work

“Leadership is a Relationship.” (Kouzes and Posner, 2009) A leader’s ability to build effective relationships is a critical quality that assists in influencing and building teams. The success and quality of work relationships...
Special Encore Presentation: Building and Improving Your Organization’s Brand-Part II
Nov. 10, 2010

Special Encore Presentation: Building and Improving Your Organization’s Brand-Part II

This episode will continue to focus on branding initiatives for public and nonprofit organizations. A strong brand can be invaluable as the battle for customers, supporters, donors, and funders intensifies. Your brand, “what ...