Responder a los groseros

0:00 Bomb. Why the affective relationships I have are not stable. I like assertiveness, why it invites us to prudence that what should motivate our word is always love is You and that is already the basis to go out to conquer many goals, to fight, to give a better version and enjoy life fully. You know how to relate to someone rude, unfortunately, we all have rude people in our living spaces. In the family, there is no lack of someone who is groser at work, there is no lack of someone who has these characteristics and in daily life, in the public transport service or what I know. In an office where you arrive can you find rude people? Who ' s a rude person. A rude person is a person who has no education, who acts in an uncivilized manner, a person who lacks delicacy and does not respect the essential norms of coexistence, a person who insults, uses

1:34 harmful, hurtful expressions and even has attitudes that endanger one' s dignity. How to behave before those people. The first thing I think is that you have to own your emotions, you have to know how to manage your emotions you have to stay calm. It is essential that one should not be carried away by anger because of the frustration caused by a person’ s behavior.

2:14 Remember that the rude person is probably acting from a place of pain, insecurity or sometimes even stress, and then you have to know how to stay calm, stay serene in order to control the situation and not let it overflow and not create a greater conflict that leads you to suffer. The second attitude is to communicate assertively. I love that word, that ability, of assertiveness, which is to stand firm, communicating the truth in the right way, with the right words and with the emotions they use respond. That is to say, one must know, communicate clearly and firmly, but without falling into the rudeness that one is trying to reject. One needs to make the other person feel and know that their behavior is unacceptable, that you don' t tolerate it and you have to be clear, sincere in that and firm, because before rude people like one, have a moment of hesitation they think it' s okay and then they feel right to be so. There is no shortage of those who believe that rudeness is a virtue. The third thing is to

3:49 set limits. I think there are times when you say no, and that doesn' t mean I don' t talk to you anymore and that doesn ' t mean I take a distance from you and that doesn' t mean to manifest discomfort and make you feel that you' re not willing, that you' re not willing to endure that. And then you leave and there are people I don' t relate to because they' re rude and I ' m not willing to tolerate their insults, their contempt, their rude behaviors. No point, I' m not going to let myself be manipulated, I set limits, from saying no to taking distance, because sometimes it' s that you have to take distance. One more element, don' t let the subject become personal. You have to avoid taking things personally. It is important to understand that the behavior of that rude person reflects his learning, his training and that it does not really have to be something of mine, something that causes me great difficulty. No I always remember, when studying negotiation, that the tutor said one cannot get emotionally hooked, one does not let

5:19 oneself be offended by the other, because sometimes what the other seeks is that one is allowed to offend and arm himself a problem and does not avoid taking things as something personal. Empathy must also be used, because in some cases that rude attitude what you are doing is a symptom of how difficult, how complicated that other person is living. Sometimes it' s a way to ask for help. You' ll say, Alberto, but the least suitable. Yeah, but sometimes what you' re asking for help and you have to be smart enough to know how to act. You can' t let yourself go ahead. I' ll tell you something else. Answer with humor.

6:10 I think humor helps a lot to look at things from a different perspective, to look at realities from new angles. Sometimes, when you respond with humor and take it with humor that situation can keep calm and you can better handle the relationship. And one last attitude is indifference, that of ignoring that person. It' s not someone close, it' s not someone who' s part of my inner circle, so why should I put balls, why should I pay attention? If it' s someone you don' t interact with regularly. So I don' t know that much happens to me in public space. Someone is driving his car and yelling at you and why answer him if he' s not an important person in your life, why hook up if he' s not a valuable person for you, you' re not going to see him ignore her again. That' s fundamental. Listen, the most important thing is to maintain dignity and well- being. You can' t let yourself be affected by someone else' s rude behavior.

7:32 I remind you by way of conclusion of the attitudes that I propose to you. Keeping calm being assertive, setting limits, avoiding, taking things personally, showing empathy, avoiding. I insist that that makes you crazy and then you respond with humor and a last one. It is necessary to ignore the person because it is not important to YOU remember that you are intelligent, that you are the owner of your life, that you are the owner of your destiny and that you do not want him to be affected by the behavior of that poorly educated person, you see polite, rude offensive, insulting. That is why I invite you to reflect on these attitudes and to return the tasks of life. Return the tasks of life so that they really motivate you to be happy and to live fully, discovering so many advances and so many lessons in you. Thank you for being there, thank you for sharing this episode with me. Thank you very much for your messages apea Alberto José Arroba hoffmail Cam Thank you for following us on all podcast platforms. Boom Box is our base

9:05 platform and nothing. I enjoy reading your comments. I enjoy knowing that you are there and that you always share with us this moment hears cheer. You ' re a valuable person. You' re a smart person. You deserve the best then to live from and in happiness. You know bom Bu