March 4, 2026

S3 EP20 Electricians Are Sleeping on Generator Profits with Jesse Hurt

S3 EP20 Electricians Are Sleeping on Generator Profits with Jesse Hurt
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S3 EP20 Electricians Are Sleeping on Generator Profits with Jesse Hurt

Are electricians sleeping on one of the most profitable niches in the trade? In this episode of the Million Dollar Electrician Podcast, we sit down with Jesse Hurt, Senior Account Manager at Duromax, to break down the massive surge in demand for portable generators after recent ice storms. One electrician wired money for 24 generators… and by the time he arrived to pick them up, he had sold 36 more, leaving with over 50 units! Meanwhile, Jesse personally sold over 1,000 plus generators in his...

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Are electricians sleeping on one of the most profitable niches in the trade?

In this episode of the Million Dollar Electrician Podcast, we sit down with Jesse Hurt, Senior Account Manager at Duromax, to break down the massive surge in demand for portable generators after recent ice storms.

One electrician wired money for 24 generators… and by the time he arrived to pick them up, he had sold 36 more, leaving with over 50 units!

Meanwhile, Jesse personally sold over 1,000 plus generators in his strongest month. So what’s happening in the market?

This episode breaks down:

  • Why portable generators are exploding in demand
  • The misconception electricians have about standby vs portable systems
  • Why homeowners want backup power but often can’t afford $10–20K standby systems
  • How electricians are turning portable generators into a profitable service offering
  • The turnkey model that lets electricians focus on installation while manufacturers handle logistics

If you're an electrician looking for new revenue streams, this episode might completely change how you think about backup power!


⚡️If you want portable generators to become a real revenue stream,
reach out today and get in Jesse’s world.

📧 Email: jesse@duromaxpower.com
🌐 Website: www.duromaxpower.com
📞 Call: 909-490-5789


🎓 Podcast Scholarship Draw
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⚡️Monthly prize: Open Circuit Lifetime Membership ($1,500 value)
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Submit your entry here! 👉 https://go.serviceloopelectrical.com/mde-draw


⚡️Want to learn how to multiply your service calls without burning out?
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#Electricians #PortableGenerators #BackupPower #ElectricalBusiness #MillionDollarElectrician #ElectricalBusiness #HomeBackupPower #GeneratorSales #ServiceElectrician #DuromaxGenerators 

00:00 - Cold Open: The Generator Opportunity

00:12 - Welcome And Host Intros

00:46 - Sponsor Guest Returns: Jesse From DuroMax

02:04 - Ice Storms Spike Demand Nationwide

03:06 - Electricians Buying Pallets And Truckloads

04:18 - Why Portables Win: Affordable Backup

05:16 - Noise Myths And Real-World Use

06:08 - Jesse’s Setup And California Context

07:01 - CARB, EFI, And Product Upgrades

08:22 - Service Mindset And Going The Extra Mile

10:04 - Warehouses, Logistics, And Texas Expansion

11:41 - Subscribe And Review: Giveaways Announced

12:34 - What’s New: Push-Button, Remote, Low THD

14:26 - Tri‑Fuel Flexibility And Clean Power

15:39 - How Electricians Partner With DuroMax

17:18 - Turnkey Installs And Sales Enablement

18:24 - Product Roadmap Accelerated By Storms

19:46 - Sales Surge And Flagship 13k Units

21:02 - Training, Maintenance, And Real Preparedness

22:00 - Partner Perks, Pricing, And Contact

23:04 - White-Glove Support And Customer Care

24:01 - Final Pitch: Portables As A Profit Niche

24:42 - Jesse’s Direct Contact And Sign-Off

WEBVTT

00:00:00.000 --> 00:00:04.240
Guys, if you're not involved in portable generators, you're missing out on a huge niche market.

00:00:04.400 --> 00:00:05.919
If nothing else, don't take my word for it.

00:00:06.000 --> 00:00:07.040
Just explore it for yourself.

00:00:07.120 --> 00:00:12.720
Either look at some of the wins that have been there, look at some of the options you can make, and I guarantee you're gonna find something worth the investment.

00:00:12.960 --> 00:00:24.719
Hello, hello, hello, and welcome to the Million Dollar Electrician Podcast, where we help home service pros like you supercharge your business and spark up those sales.

00:00:24.960 --> 00:00:32.960
I'm Joseph Lucanny, and together with my co-host Clay New Meyer, we're here to share the secrets that have helped electricians sell over a million dollars from a single service band.

00:00:33.280 --> 00:00:35.520
Now it's time for sales.

00:00:35.759 --> 00:00:37.920
It's time for scale.

00:00:38.240 --> 00:00:43.439
It's time to become a million-dollar electrician.

00:00:46.079 --> 00:00:52.399
Hello, hello, hello, and welcome back to another great episode of The Million Dollar Electrician powered by Duramax.

00:00:52.560 --> 00:00:54.079
Today's a super cool episode.

00:00:54.240 --> 00:00:59.600
We've got a second interview with our sponsor and the senior account manager over at Duramax.

00:00:59.679 --> 00:01:05.200
And he's got some cool stories because recently they saw some major surges from the ice storms that have been happening.

00:01:05.359 --> 00:01:06.560
Jesse, welcome back to the show.

00:01:06.640 --> 00:01:07.519
How are you doing today, brother?

00:01:07.840 --> 00:01:08.480
Doing great, man.

00:01:08.560 --> 00:01:10.560
Thanks for uh thanks for inviting me back.

00:01:10.640 --> 00:01:16.319
Um I'm glad we uh we can carve some time out to uh get in front of the people again and share some wins and and keep this train on the tracks.

00:01:16.640 --> 00:01:16.879
Me too.

00:01:17.280 --> 00:01:18.879
And it goes without introduction, Joe.

00:01:18.959 --> 00:01:20.239
I know you're excited for this one.

00:01:20.400 --> 00:01:21.599
Someone said generators.

00:01:21.760 --> 00:01:26.319
I mean, Joe wasn't even invited here, he just overheard it and snuck in the back door as soon as that word came out.

00:01:26.560 --> 00:01:27.200
That's a game plan.

00:01:27.680 --> 00:01:29.840
I had my ear against the door being like, I wonder what the cool kids are doing.

00:01:29.920 --> 00:01:31.439
Oh, generators, I'm in.

00:01:32.400 --> 00:01:33.840
Forget what the cool kids are doing.

00:01:33.920 --> 00:01:35.519
I'm doing generator stuff.

00:01:35.840 --> 00:01:36.000
Yeah.

00:01:36.319 --> 00:01:37.200
Oh my gosh.

00:01:37.439 --> 00:01:40.159
So these ice storms, um, we've heard a bit about them.

00:01:40.239 --> 00:01:44.400
I didn't have it didn't happen where I am in Vancouver, Canada, but Joe, were they around you?

00:01:44.640 --> 00:01:45.599
Oh my gosh, yeah.

00:01:45.680 --> 00:01:49.280
No, there are the entire East Coast, uh, millions had lost power at one point.

00:01:49.439 --> 00:01:54.480
We our us ourselves, we had like over 18 inches of snow, uh, and then everything froze over.

00:01:54.560 --> 00:01:56.079
So it was it was pretty intense.

00:01:56.319 --> 00:01:57.680
Well, awesome to have you, Jesse.

00:01:57.920 --> 00:02:04.159
I know you already told me some of the exciting stuff and some of the the uh the drives that you saw for people to get portable generators.

00:02:04.239 --> 00:02:07.599
Um, there must have been a huge demand in homeowners from what you told me.

00:02:07.760 --> 00:02:11.360
I mean, I've never heard of such a uh big drive for these things.

00:02:11.520 --> 00:02:12.400
Tell us more, man.

00:02:12.639 --> 00:02:25.759
Yeah, well, I mean, long story short, last year we we were on here and we kind of, as I like to call it, planted some seeds, kind of got the message out, and uh a lot of customers uh you know kind of had the seed plant in the customers' minds uh that there's an affordable solution out there.

00:02:25.840 --> 00:02:30.319
And the first of the year came around and uh everything just lit up uh like like you wouldn't believe.

00:02:30.400 --> 00:02:41.439
I had customers reaching out begging for pallets and pallets of generators, but more importantly, they're just being able to offer their customer an affordable, realistic solution to uh you know, home power backup.

00:02:41.520 --> 00:02:44.240
And that's what was nice to be able to fill that gap.

00:02:44.400 --> 00:02:51.039
Um and I had people that I kind of shared with you were driving from states over South Carolina, North Carolina all the way to our Tennessee warehouse.

00:02:51.120 --> 00:02:52.960
It was unprecedented.

00:02:53.039 --> 00:02:55.199
I mean, uh it was pretty wild to say the least.

00:02:55.439 --> 00:02:56.719
Just for a couple of units?

00:02:57.039 --> 00:02:58.879
Uh not a not a chance of.

00:02:59.199 --> 00:03:02.319
We had um I had several full truckloads show up there.

00:03:02.400 --> 00:03:05.919
I mean, I'll I one one story I'll kind of share with you that was kind of a fun one.

00:03:06.080 --> 00:03:13.039
A gentleman had uh wired in money for 24 generators, hit the road, drove all the way to Tennessee from South Carolina or North Carolina.

00:03:13.280 --> 00:03:21.360
I'll be honest, I'm not sure off the top of my head, but he showed up at Tennessee the next morning and had sold another 36 more generators while he was on the road, wired the money in.

00:03:21.439 --> 00:03:23.759
I had to wake the owner up because we're in California.

00:03:23.919 --> 00:03:27.520
No, he the people in Tennessee didn't even know that they uh there was an order waiting for him.

00:03:27.599 --> 00:03:30.159
It was uh it was one of those kind of weeks to say the least.

00:03:30.319 --> 00:03:34.000
So this guy ended up taking over 50 generators and was a hometown hero.

00:03:34.080 --> 00:03:35.280
And uh he was one of many.

00:03:35.360 --> 00:03:41.039
I mean, he was one of the bigger ones, I won't argue, but I had several guys getting multiple, multiple pallets, uh, full truckloads.

00:03:41.120 --> 00:03:46.240
Uh, and it was it was great to be able to offer these guys, you know, something that could help them out, and we've got a great product to boot.

00:03:46.400 --> 00:03:47.280
Yeah, that's wild.

00:03:47.520 --> 00:03:53.199
It was this like a generator shop, or is this an electrician acquiring generators for his customers?

00:03:53.520 --> 00:04:02.800
I'll be honest with you, these are all the only thing the only customers I'm just I'm discussing today are going to be electricians, and and the majority of these guys are under your umbrella, to be to be frank with you.

00:04:02.879 --> 00:04:15.199
I mean, that's why I was kind of excited to get back in front of you guys because the guys that I I do get from your your channel are all about growth, and they could see the writing on the wall, and they're they're not shy and uh very reputable.

00:04:15.360 --> 00:04:16.639
So it's a great relationship.

00:04:16.720 --> 00:04:22.639
I mean, for the guys I've been doing business with for a while and the new guys I've got brought on, I uh I know I'll be getting a lot of Christmas cards this year for sure.

00:04:22.879 --> 00:04:23.600
Yeah, that's amazing.

00:04:23.759 --> 00:04:25.839
Joe, I just saw the big fist pump over there.

00:04:25.920 --> 00:04:27.839
Why why are you so excited, brother?

00:04:28.160 --> 00:04:47.439
So uh I'm super biased towards electricians, you know, coming from the multi-trades and like you know, having to work with HVAC and plumbing, like I wanted to strictly be with electricians and hearing that my people finally got the message and they're like they're on the train of generators, we're all on the same boat, we're rowing it to the right direction.

00:04:47.600 --> 00:04:55.759
It makes me so happy knowing not only that they came from our group, but also that electricians are as a whole are really starting to get the message and let it sink in.

00:04:56.000 --> 00:05:11.680
Yeah, no, it's definitely uh it's a game changer for for really everybody involved because kind of like we we discussed you know briefly before, it's so many people, or I should say almost everybody wants a solution when there's no power, when there's a storm, and the grid's so unstable, there's a million different reasons why this is on the back of everyone's mind.

00:05:11.759 --> 00:05:17.759
But at the end of the day, most people don't have 10, 12, 15, or 20 grand, you know, put aside for something like that.

00:05:17.839 --> 00:05:20.240
And this you know comes in clutch and fills in all the blanks.

00:05:20.399 --> 00:05:24.639
The cool thing on top of that is, and actually, this may even help you when you actually talk about your generators.

00:05:24.800 --> 00:05:28.639
You'll occasionally hear someone say something along the lines of, oh, well, they're too noisy.

00:05:28.800 --> 00:05:29.839
My neighbor's not gonna like it.

00:05:29.920 --> 00:05:30.959
It's like actually the neighbor will.

00:05:31.040 --> 00:05:33.439
He's gonna come by and stay with you when he has no power.

00:05:34.000 --> 00:05:35.040
That is true.

00:05:35.600 --> 00:05:37.040
Like we we get that a lot.

00:05:37.199 --> 00:05:42.160
So you have the only thing you're gonna be hearing is your neighbor's generator if you don't have one going, and what are you gonna complain?

00:05:42.240 --> 00:05:45.600
That his he's got a generator running and he's powering up his house.

00:05:45.920 --> 00:05:51.120
The last concern you have when you're you're trying to you know stay warm or keep the lights on or anything in between.

00:05:51.360 --> 00:05:52.160
I completely agree.

00:05:52.399 --> 00:06:03.680
Jesse, when I imagine your house, I imagine that you don't have grid power and that you just have a warehouse worth of generators in the background and you just pick a different model every night and you're like, ah, 13.

00:06:04.000 --> 00:06:05.120
Well, I don't know.

00:06:05.279 --> 00:06:06.720
What are we gonna run today?

00:06:07.120 --> 00:06:09.920
Is that true or or am I just making this up in my head?

00:06:10.160 --> 00:06:12.399
I mean, I'll I'll be honest with you, I I have I have some protection.

00:06:12.480 --> 00:06:15.600
I have a transfer switch at the side of the house, an inlet box ready to go.

00:06:15.759 --> 00:06:23.040
But I our our grid, knock on wood, is pretty darn stable, so I haven't really had to worry about, haven't had to be on the other side of the fence uh not very often.

00:06:23.120 --> 00:06:25.439
And if we have, it's only for a brief time.

00:06:25.519 --> 00:06:30.720
We're we're in a pretty safe area of Southern California over here at the headquarters where it's I mean knock on wood semi-safe.

00:06:30.800 --> 00:06:37.279
I mean, we're not where the fires are at, so that was that was the only part of California that was pretty pretty rough at one point, but we're safe thus far.

00:06:37.360 --> 00:06:38.959
But meanwhile, I still have a transfer switch anyway.

00:06:39.040 --> 00:06:40.240
I mean, I have to, you know?

00:06:40.639 --> 00:06:41.360
Can't be that guy.

00:06:41.519 --> 00:06:42.240
That reminds me.

00:06:42.399 --> 00:06:53.199
Last time you were on, we did our generator workshop right after, and you guys issued a free generator uh as a gift on that one, and it ended up not having to ship too far then because I think that one went to Cali.

00:06:53.600 --> 00:06:54.079
That's true.

00:06:54.160 --> 00:06:54.639
That is true.

00:06:54.720 --> 00:07:05.920
That one did to go to California, and then we you know we kind of had to ended up upgrading that gentleman because in California we've got some serious emissions, uh, aka Carb, the California Air Resource Board.

00:07:06.079 --> 00:07:17.040
So lo and behold, uh he was in California, so I talked him into letting us upgrade him to the EFI machine, which was uh not a 13,000 but a 15,000 with the EFI and it kind of had all the all the bells and whistles.

00:07:17.120 --> 00:07:18.480
It was still warm from the factory.

00:07:18.560 --> 00:07:22.879
It was a it was a brand new machine, and he was probably one of the first guys to get a chance to kick the tires on that.

00:07:22.959 --> 00:07:25.040
So I'm sure that was definitely a nice thing to be able to reward him with.

00:07:26.560 --> 00:07:31.279
Oh, just so you know, we were gonna give you a 13, but is it okay if we actually give you a better 15?

00:07:31.360 --> 00:07:32.720
Like, would you be you wouldn't mind that?

00:07:32.800 --> 00:07:37.040
It's like, uh find it in your heart to forgive me for this.

00:07:37.279 --> 00:07:38.480
Yeah, absolutely.

00:07:38.560 --> 00:07:40.240
Yeah, I had to walk the plank on that one for sure.

00:07:40.399 --> 00:07:43.439
Yeah, I was gonna say you're you're focused on the wrong conversation.

00:07:44.079 --> 00:07:50.720
Jesse's a senior account manager, but I'm sure he had to go to someone and explain how we're we're sending a better generator than anticipated.

00:07:50.879 --> 00:07:51.199
Whoops.

00:07:51.360 --> 00:07:59.120
Yeah, I was like, well, uh honestly, I was like, hey, even if you guys would let me send him a 13, I didn't want to because I wouldn't be able to sell him one of those later.

00:07:59.199 --> 00:08:02.959
I wanted to be able to at least put something in front of him that I could talk to him about down the road.

00:08:03.040 --> 00:08:08.160
So that was my, you know, that was pretty much how I got that to how I got them to give me the uh give me the green light on that.

00:08:08.399 --> 00:08:10.160
Can I pay you guys a compliment?

00:08:10.480 --> 00:08:11.040
Go ahead.

00:08:11.360 --> 00:08:21.680
The reason we at Million Dollar Electrician and Service Super Electrical wanted to work with Duramax was because of the feedback that we were already receiving from the marketplace.

00:08:21.920 --> 00:08:31.839
And that feedback has been true to you, Jesse, as as a really good customer service representative, someone who truly puts the best foot forward and really thinks about the person you're talking to.

00:08:32.000 --> 00:08:33.440
So I wanted to give you that compliment.

00:08:33.600 --> 00:08:40.240
But also, it seems to be that you have a full support of the people you work with at Duramax to make these things happen.

00:08:40.399 --> 00:08:43.919
I mean, let's be honest, that's why we're here, because you guys did that.

00:08:44.080 --> 00:08:59.759
You made steps, you made concessions, you made this more available, you've come on and and been a representative, but also still every piece of feedback I get from anyone that talks to you personally has been Jesse's awesome, he's the guy, here's his number, don't call anyone else.

00:09:00.320 --> 00:09:00.799
Why?

00:09:01.120 --> 00:09:02.879
Why do you care so much about this?

00:09:03.039 --> 00:09:05.840
Like what drives you to serve at that level?

00:09:06.240 --> 00:09:10.080
I I mean, to shorten it up for you, I'm I'm I'm just probably in too deep at this point.

00:09:10.240 --> 00:09:14.320
And uh I'm I just I mean I I I I I couldn't tell how else to say it.

00:09:14.720 --> 00:09:15.679
I don't know any other way to do it.

00:09:15.759 --> 00:09:18.720
And I just look at things like uh, I mean, I've been here for a long time.

00:09:18.799 --> 00:09:21.600
I know we shared before, I've been here for a little over 30 years now.

00:09:21.679 --> 00:09:25.039
It was it was just been 30 years last year, and this will be my 31st year.

00:09:25.120 --> 00:09:38.559
So I've been through a lot of storms and a lot of different, you know, different climates when it went when when it comes to when not just you know the seasonal climates, but even inventory climates and fluctuations as far as like not being able to support somebody during a storm.

00:09:38.720 --> 00:09:44.240
And the difference this time was we actually had inventory ready to go, which was really a huge advantage.

00:09:44.320 --> 00:09:48.240
And I could see that, hey, this is not, you know, this is this is something we've been waiting for.

00:09:48.320 --> 00:09:51.120
Like it, like I mentioned earlier, we're planting seeds all last year.

00:09:51.360 --> 00:10:00.320
It's time to time to buckle up and uh get after it because it'll be, you know, it it'll it'll come and go here before long, and uh we'll be we'll be licking our wounds and missing these days.

00:10:00.480 --> 00:10:08.720
And and right now is kind of uh an in-between, which is a great time, like I said, to get back in front of you guys and kind of remind people, hey, if you didn't jump on board, it's not too late.

00:10:08.799 --> 00:10:10.080
This year just started.

00:10:10.240 --> 00:10:14.879
Um there's still a ton of potential, and there's still a you know, this is the grid's not getting any any more stable.

00:10:15.039 --> 00:10:21.600
It's getting only only worse in that respect, and it'd be a great time to you know share some wins and let your guys understand the advantages that we have.

00:10:21.759 --> 00:10:29.840
And uh it's really nice to hear that you guys uh some of the guys got back and share that I do a good job because I I really do take a lot of pride and that's hearing that kind of stuff is really what keeps me going.

00:10:29.919 --> 00:10:32.320
It's just like I like to be the guy that goes the extra mile.

00:10:32.480 --> 00:10:33.200
I mean, to be honest with you.

00:10:33.679 --> 00:10:41.279
I feel like you're definitely fit to be a generator guy because the fact that you're prepping and you're like, you know what, these things are gonna happen, they're gonna be specific times, we got to be ready for it.

00:10:41.440 --> 00:10:48.320
I feel like a generator specialist is always on the edge of his seat looking at the weather channels as fingers crossed, like, all right, is this storm coming?

00:10:48.399 --> 00:10:49.120
Is it gonna hit?

00:10:49.600 --> 00:10:50.480
And you were ready for it.

00:10:50.559 --> 00:10:53.200
You had the inventory, you planned for it, like well done, man.

00:10:53.360 --> 00:10:54.320
Really well done on your end.

00:10:54.480 --> 00:10:58.320
And as far as that infrastructure, I know we shared before, I mean, I'm at the headquarters in California.

00:10:58.399 --> 00:11:01.200
We've got another massive warehouse in Tennessee.

00:11:01.279 --> 00:11:09.840
Um, but just to share this with you, that I'm sure a lot of your customers will appreciate, is we're only a few months away from building our third warehouse right outside of Houston in Texas.

00:11:10.000 --> 00:11:15.440
So in a few months, we'll be able to get generators to to all your customers within just a few days.

00:11:15.519 --> 00:11:20.159
And right now it's still less than a week for most customers if the you know if the roads aren't you know froze over.

00:11:20.240 --> 00:11:28.720
But give us a few months and we'll have stuff to in guys' laps in just a couple of days, which is going to be a huge advantage when it comes to just trying to take over and be convenient for everybody.

00:11:29.120 --> 00:11:37.440
Slight observation here, but it seems like everyone with the headquarters in Cali soon has a headquarters or wants a headquarters rather in Texas.

00:11:39.200 --> 00:11:39.840
That's the rumor.

00:11:40.080 --> 00:11:40.720
That's the rumor.

00:11:40.799 --> 00:11:40.960
Yeah.

00:11:41.120 --> 00:11:46.000
Hey, you guys, if this episode sparked something for you, imagine stacking that every single week.

00:11:46.159 --> 00:11:49.440
That's how businesses stop flickering and start running steady.

00:11:49.840 --> 00:11:58.879
If you subscribe to the show or leave a review if you're on audio, and if you're driving down the road, please pull over when it's safe because I've got something you're not gonna want to skip.

00:11:59.120 --> 00:12:06.000
For every person that subscribes and or leaves a review and fills out the form below, letting us know that you did that thing.

00:12:06.080 --> 00:12:13.519
We're gonna draw one monthly subscriber for our open circuit lifetime membership worth$1,500.

00:12:14.080 --> 00:12:15.279
And that's not all.

00:12:15.519 --> 00:12:29.519
Every six months, we're actually gonna draw another subscriber for our$5,000 scholarship, which you can use for any of our electric service packages to get your business and your service rocking better than ever.

00:12:29.759 --> 00:12:31.600
Come on, guys, let's brighten this thing up.

00:12:31.679 --> 00:12:32.960
Is it gonna be you?

00:12:33.200 --> 00:12:34.080
Back to the show.

00:12:34.240 --> 00:12:36.799
Jesse, what's what makes this storm different?

00:12:36.960 --> 00:12:42.559
And and like what's the difference between Jesse and Duramax last year and what you guys are doing today?

00:12:42.639 --> 00:12:45.679
I'm sure there's been some updates and some other news on your guys' side.

00:12:45.919 --> 00:12:47.919
We've definitely revamped a lot of our products.

00:12:48.000 --> 00:12:52.799
I mean, we're constantly trying to make our products um, you know, better for the customer, user-friendly.

00:12:52.960 --> 00:12:56.240
Remote controls are almost standard on most of our machines now.

00:12:56.399 --> 00:12:58.799
Even without that, they've got push button starts.

00:12:58.879 --> 00:13:03.519
Um, and the reason they do that is in the years before, I'm sure Joe remembers this, they were key starts.

00:13:03.759 --> 00:13:06.639
If a storm comes in, nobody remembers where they left their keys at.

00:13:06.799 --> 00:13:14.720
So you gotta you gotta grab your rosary if you walk downstairs when there's a storm going a few years ago when customers are calling, going, I need keys, I need keys, there's a storm coming.

00:13:14.799 --> 00:13:16.480
We used to send out thousands of keys.

00:13:16.639 --> 00:13:18.960
And to kind of speak on your point, we would do that.

00:13:19.039 --> 00:13:29.759
We would send out thousands of keys to customers storm after storm because we knew that's all that separated them from you know being able to be a hero uh and being able to, you know, make their make bring their uh some comfort to the house.

00:13:29.919 --> 00:13:31.120
So it made a big difference.

00:13:31.200 --> 00:13:34.799
And now we go into the push button start so they don't have to worry about remembering the keys.

00:13:34.879 --> 00:13:39.600
They still have backup recoils, so if the battery's dead, they can still go out there, pull the cord.

00:13:39.679 --> 00:13:53.200
Um, and they're you know, they recharge themselves, they got alternators built into them, they got solid tires now, so if it's been left in the shed for a couple of years, you don't have to scratch your head, go, man, I gotta get an air compressor back there in the dark, just to figure out if I if the battery's dead or you know where it's at.

00:13:53.279 --> 00:13:54.480
It's they kind of thought of everything.

00:13:54.639 --> 00:14:04.799
The windings have been conditioned to be where they're on a lot of our new machines now are 5% THD, which is a great, great advantage that we can share with uh a lot of our customers out there.

00:14:04.960 --> 00:14:06.559
They're plugging in some sensitive electronics.

00:14:06.639 --> 00:14:08.159
It's kind of a nice advantage to be able to share.

00:14:08.320 --> 00:14:11.440
Not all our machines are there yet, but they're they will be soon enough.

00:14:11.519 --> 00:14:13.600
We're we're basically evolving them to that.

00:14:13.679 --> 00:14:15.679
And that's one thing we are doing, is just constantly evolving.

00:14:15.919 --> 00:14:16.320
That's amazing.

00:14:16.399 --> 00:14:18.639
You're able to get the frequency to dialed in to that extent.

00:14:18.720 --> 00:14:20.720
Like that's such clean level power.

00:14:21.039 --> 00:14:24.559
Yeah, it's kind of it's almost it's it's it's almost as good as our inverters, you know.

00:14:24.639 --> 00:14:26.639
And our inverters are super clean.

00:14:26.720 --> 00:14:32.559
Those are they say they're they're less than 5%, but they they usually say they're they're less than 3% on the inverter.

00:14:33.039 --> 00:14:38.159
I remember they're really back in the day when we were doing different brands and different generators, like way back.

00:14:38.320 --> 00:14:42.320
I remember that was the biggest thing where you couldn't get systems that had clean power.

00:14:42.399 --> 00:14:45.200
It was like, well, you got a portable, it's dirty power, we're not gonna be able to back it up.

00:14:45.279 --> 00:14:46.879
Don't put don't connect your computer to it.

00:14:47.039 --> 00:14:50.320
But now it's like you could leave put anything you want with that level of clarity.

00:14:50.559 --> 00:14:55.279
Yeah, nothing with the motherboard was what they what was kind of the the rule of thumb for on our side of the fence.

00:14:55.360 --> 00:14:59.360
It's kind of like how you tell a customer what you can and can't plug into these type of generators.

00:14:59.440 --> 00:15:02.159
And nowadays, yeah, yeah, you can hit the ground running.

00:15:02.320 --> 00:15:02.639
Absolutely.

00:15:02.799 --> 00:15:26.799
And then kind of kind of going back to your point, we we have been bringing out a lot of new inverter generators and and newer machines in the tri-fuel capacity, as well as, you know, we've always had the dual fuel, but now we've got tri-fuel and just about everything, so the customers can use gas, propane, as well as natural gas, which is a huge advantage if they have natural gas at their house, they don't have to, you know, chase it or store it, is what I like to tell customers so they don't have to worry about you know looking for it or babysitting it.

00:15:26.879 --> 00:15:35.279
If you know regular gas, it's just they just have a quick connect, like a barbecue pit or something on the side of their house, they can just hook right up to that and go back inside the house and and be a hero for the wife.

00:15:35.360 --> 00:15:36.559
She can watch her housewives again.

00:15:36.639 --> 00:15:37.519
What all what we all want.

00:15:37.759 --> 00:15:38.879
Yep, yeah, really good.

00:15:39.120 --> 00:15:47.840
Jesse, when uh when an electrician contacts you for the first time, and maybe you even by now you have a way you talk about this and ask if they're one of our members.

00:15:47.919 --> 00:15:49.039
Is that kind of how it works?

00:15:49.200 --> 00:15:53.759
And walk us through how how did your average electrician find you or or get a hold of you, even?

00:15:54.080 --> 00:15:55.600
Well, I do I do ask them a lot of times.

00:15:55.679 --> 00:16:11.840
We get we have a spot on our website for inquiries, but I do like to ask them, you know, where they did find us, uh, how they heard of us, and and kind of get a feel for I I reach out to personally every every dealerslash installer, and I'm sure you guys can vouch for that, and talk to myself and just kind of get a better understanding of what they're doing.

00:16:11.919 --> 00:16:17.440
And then also at the same time, what I also want them to do is understand every advantage that we can offer them.

00:16:17.519 --> 00:16:20.320
So we're not just a place you can just call up and order a generator.

00:16:20.399 --> 00:16:25.600
I could ship directly to the customer's address blind with no pricing involved.

00:16:25.759 --> 00:16:27.600
Send your electrician the tracking.

00:16:27.759 --> 00:16:30.720
So essentially what I tell him is you don't have to do any heavy lifting.

00:16:30.879 --> 00:16:40.799
We'll do all the work, send you the tracking, you show up with your cape on, you hook it up, and you tell me where you want the next one ready, and I'll gift wrap it and send it to his neighbor, because that's usually how it works.

00:16:40.960 --> 00:16:45.919
Once uh everybody starts figuring out you know how much money you saved, you know, the guy on the corner, it kind of snowballs.

00:16:46.000 --> 00:16:48.720
And that's usually kind of how the uh the conversations kind of kind of go.

00:16:48.799 --> 00:17:06.880
But I do I do like to kind of have a quick conversation with with each guy just to kind of, for the most part, make sure they understand what we offer so they can uh so that they're as I like to call them a good informed general for our product out in the field, because you know, we do we do a lot of things behind the scenes, our copper windings, our real long warranty, which is five years on almost every machine now.

00:17:06.960 --> 00:17:10.240
Um, and those some of those things cost a lot and they make a big difference.

00:17:10.319 --> 00:17:14.720
And if an electrician isn't aware, he's he's doesn't have that tool in his tool belt is the way I look at it.

00:17:14.799 --> 00:17:23.039
So I want to make sure he understands everything that uh that I could supply him with it'll that'll make his closing rate and his job, you know, drive down that bumpy road justified.

00:17:23.279 --> 00:17:29.599
Joe, I saw you light up there when Jesse was talking about basically you don't have to lift a finger, we'll do all the heavy lifting.

00:17:29.759 --> 00:17:31.359
What happened in your mind there?

00:17:31.680 --> 00:17:42.319
So the biggest issue that I found with the misconception about portable generators is like, oh, the customer's gonna have to wheel it out and they're gonna have to pull start it, and they're gonna have to go by flashlight.

00:17:42.400 --> 00:17:43.920
And that's not at all the case.

00:17:44.079 --> 00:17:48.160
And I love that Jesse is really emulating that turnkey service you can provide.

00:17:48.240 --> 00:17:50.720
So the first thing that came to my mind was what's turnkey?

00:17:50.880 --> 00:18:00.160
Emergency backup lighting, automatic connect or anti-theft anchor points, and then having easy transfer systems and having everything wheeled out and having the storm light outlets.

00:18:00.240 --> 00:18:05.200
Like that's what I think of turn, doing all the permits, doing all the inspections, coordinating it, setting it up, maintaining it.

00:18:05.359 --> 00:18:11.359
So when I hear turnkey for generators, my brain instantly goes to solutions, and I'm like, yes, we're working with the right person.

00:18:11.519 --> 00:18:12.160
Okay, Jesse.

00:18:12.319 --> 00:18:13.920
So we're getting a ton of great feedback.

00:18:14.000 --> 00:18:15.279
You saw a big push.

00:18:15.440 --> 00:18:18.640
You guys are picking up truckloads, trailer loads of these things.

00:18:18.799 --> 00:18:19.839
Uh, what's next?

00:18:20.160 --> 00:18:21.839
You said warehouse in Texas.

00:18:21.920 --> 00:18:23.920
Uh, what's next for Duramax beyond that?

00:18:24.240 --> 00:18:26.960
We've got our warehouse in Texas, which is definitely going to be gonna be huge.

00:18:27.039 --> 00:18:31.440
Um, our warehouse, like I mentioned, in Tennessee and California are already factory service centers.

00:18:31.519 --> 00:18:34.079
We've got our own techs there with all our parts in stock.

00:18:34.160 --> 00:18:38.880
And the Texas warehouse will be the exact same with uh with our own guys there, our own parts in stock.

00:18:39.119 --> 00:18:49.279
Meanwhile, you know, going on parts, we do have service centers all over the country in the interim, but it's nice to have our own factory service centers um, you know, essentially located or at least in uh you know three different locations here soon enough.

00:18:49.440 --> 00:18:52.960
Um, we're bringing out a lot of different machines um in the next few months.

00:18:53.039 --> 00:18:55.119
We're gonna have a lot of different products coming out.

00:18:55.279 --> 00:19:00.480
Um, to be brutally honest with you, this recent ice storm basically expedited everything, is the best way to put it.

00:19:00.559 --> 00:19:12.960
We had a lot of things that were quote unquote on the back burner that we were kind of thinking about, and uh, but we, for lack of better words, had a lot of stock of our of our current models on the shelf before it was even worth kind of uh you know investing into and bringing in.

00:19:13.119 --> 00:19:14.160
Well, that ship sailed.

00:19:14.240 --> 00:19:21.440
I mean, right now we're looking at, okay, we're almost out of a couple of machines um as it is right now, and a lot all the other ones are are getting a lot skinnier.

00:19:21.519 --> 00:19:26.160
So the good news is we're gonna be bringing out a lot of new stuff spring and uh and summer.

00:19:26.240 --> 00:19:33.039
We're gonna have a lot of brand new products, inverters, um, some some really cool inverters that we're gonna be able to share with our customers, as well as some new open frames.

00:19:33.119 --> 00:19:36.319
Um, so we're definitely got a lot of a lot of stuff that get got expedited.

00:19:36.400 --> 00:19:41.839
It wasn't wasn't gonna be due till the end of summer, it's gonna probably be ready to go March, April, like real quick.

00:19:43.119 --> 00:19:44.880
Well, this this uh this video is still warm.

00:19:45.039 --> 00:19:46.160
Yeah, that's awesome.

00:19:46.400 --> 00:19:51.519
How many units do you think if you could ballpark like how many homeowners got new units?

00:19:51.599 --> 00:19:54.720
Let me put it that way, in this last little surge for you guys.

00:19:54.960 --> 00:19:58.640
For the company, it'd be hard to gauge because there's so many different channels, to be honest with you.

00:19:58.720 --> 00:20:09.200
The um I I only really kind of keep good have a good barometer on come my own sales, but I can tell you I for what it's worth, I know personally I had my strongest month in over a year and a half.

00:20:09.359 --> 00:20:15.119
I would say, I mean, I I've sold probably a a couple thousand generators, uh, and they were there were a lot of the the bigger ones too.

00:20:15.200 --> 00:20:19.440
In the past, we've had a lot of a lot of uh big orders, but a lot of times there were some smaller units.

00:20:19.519 --> 00:20:24.720
This time it was all 13,000s or 15,000s, or even some of our 16,000 inverters.

00:20:24.799 --> 00:20:26.480
I mean, it was nobody wanted to play around anymore.

00:20:26.640 --> 00:20:28.319
13,000s were flying.

00:20:28.400 --> 00:20:32.000
I mean, everybody that I that we've discussed earlier was a 13,000 customer.

00:20:32.079 --> 00:20:35.200
Uh that's our our pretty much our our flagship model for home power.

00:20:35.680 --> 00:20:37.359
I personally have the 13 and absolutely love it.

00:20:37.440 --> 00:20:39.599
So I don't blame them at all for wanting to jump on it.

00:20:39.839 --> 00:20:40.319
That's right.

00:20:40.960 --> 00:20:47.839
Since our last podcast, Joe actually got one himself for his house and then made trainings based on the installation, didn't you?

00:20:48.079 --> 00:20:48.319
Exactly.

00:20:48.400 --> 00:20:53.200
Yeah, we haven't set up, and we're also gonna be doing maintenance series on it and everything when it's time for the tune-ups.

00:20:53.359 --> 00:20:54.000
But it was great.

00:20:54.079 --> 00:20:56.240
I had all the system set up, everything ready to go.

00:20:56.319 --> 00:20:58.720
When the storm came, my generator was ready to go.

00:20:58.880 --> 00:21:01.680
I had already shoveled the snow out to make sure there was a path for it.

00:21:01.839 --> 00:21:03.759
Everything was installed over the it was great.

00:21:03.839 --> 00:21:08.000
I was like, we didn't lose power, thanks be to God, but at the same time, if we did, I was crossing my fingers like we would.

00:21:08.079 --> 00:21:09.200
I was like, I want to lose it.

00:21:09.359 --> 00:21:10.079
Give me an hour.

00:21:10.160 --> 00:21:11.599
Just give me an hour out.

00:21:11.759 --> 00:21:13.519
I want the block out and I want to flex it.

00:21:13.599 --> 00:21:14.400
That's pretty much it.

00:21:16.480 --> 00:21:17.039
I love it.

00:21:17.599 --> 00:21:23.440
The way Mel's been helping you, I'm surprised she didn't go just flip a breaker just to see you uh peak excitement there.

00:21:23.680 --> 00:21:24.160
You know what?

00:21:24.240 --> 00:21:25.359
I'm gonna pass that message along.

00:21:25.519 --> 00:21:26.880
Be like, yeah, am I ever feeling down?

00:21:26.960 --> 00:21:28.079
Please just turn the main breaker off.

00:21:28.160 --> 00:21:29.519
And I'll be like, Yeah, we lost it.

00:21:29.680 --> 00:21:30.720
All right, sweet.

00:21:31.039 --> 00:21:31.759
Run outside.

00:21:31.839 --> 00:21:32.799
I'm making a video.

00:21:33.039 --> 00:21:34.559
That one comes with some background knowledge.

00:21:34.640 --> 00:21:38.640
I know Mel was treating Joe like it was his uh his birthday here this morning.

00:21:38.720 --> 00:21:40.960
So at the time of this recording, anyway.

00:21:41.119 --> 00:21:42.960
Um, no, excellent stuff.

00:21:43.200 --> 00:21:49.839
If you guys are just seeing Jesse for the first time, first time hearing about this, we have a partnership with Duramax.

00:21:49.920 --> 00:21:52.000
That's why uh we say we're powered by Duramax.

00:21:52.079 --> 00:21:55.519
We talk about it often, but I don't say these specifics often enough.

00:21:55.599 --> 00:21:59.759
If you click the link below, you'll get all the information and Jesse's contact details.

00:22:00.240 --> 00:22:04.559
To make sure you're on the inner loop with us as an SLE Pro.

00:22:04.640 --> 00:22:10.240
And if you're a member of the app, then you're going to get these great deals, which I believe is some of the best pricing around for Duramax.

00:22:10.640 --> 00:22:11.359
So excellent.

00:22:11.519 --> 00:22:12.480
Guys, please sign up.

00:22:12.559 --> 00:22:13.359
Take advantage of that.

00:22:13.519 --> 00:22:20.000
Jesse, is there anything else you need our listeners or viewers to know about Duramax on this visit to the show?

00:22:20.319 --> 00:22:24.000
I would just like to extend an invitation to reach out to me if they have any questions.

00:22:24.319 --> 00:22:30.079
And even existing guys, if they want to if they want to share some ideas, I would love to hear what kind of marketing ideas they have.

00:22:30.160 --> 00:22:32.400
I can kind of help them out, put some graphics together.

00:22:32.480 --> 00:22:34.240
I can get them access to some of our images.

00:22:34.559 --> 00:22:37.920
Basically anything I can do to spin the needle to help them out.

00:22:38.000 --> 00:22:46.079
If they I've even called homeowners myself, if a customer, you know, because I'll be honest with we had some issues with some of the shipping delays, uh, you know, with some of the storms recently.

00:22:46.240 --> 00:22:56.000
So I'm the kind of guy that said, let me call your customer and from Duramax and just extend uh you know an apology for the fact that there's been some delays and let your customers know that I'm willing to do that kind of stuff.

00:22:56.079 --> 00:23:04.480
And it it's uh and I know that kind of stuff speaks volumes for you know on the customer's end that they feel like they were heard and and respected and uh you know not neglected or a face in the crowd.

00:23:04.720 --> 00:23:11.279
So I just want everybody that's on the other side of this uh this podcast to feel the same way, to be honest with you, and know that they uh they got someone here that helps.

00:23:11.359 --> 00:23:12.400
And I'm at my desk.

00:23:12.559 --> 00:23:13.599
Chances are I'm ready.

00:23:13.680 --> 00:23:17.119
Uh Joe, anything for us before we part ways today?

00:23:17.359 --> 00:23:21.440
If I could just make one blanket statement to electrician out there, that's what I want to do.

00:23:21.680 --> 00:23:31.119
So the biggest thing is that a lot of us really don't understand that when a customer says they want a generator, they don't necessarily know what's available.

00:23:31.200 --> 00:23:35.039
And the biggest misconception is that we always assume that they want the automatics.

00:23:35.200 --> 00:23:46.880
But I can personally vouch that portables are not only the most profitable way of getting into it, but has the best lifetime retention, really high satisfaction for customers, tons of customization that can be attached to it.

00:23:47.039 --> 00:23:51.519
Guys, if you're not involved in portable generators, you're missing out on a huge niche market.

00:23:51.599 --> 00:23:53.680
And I, if nothing else, don't take my word for it.

00:23:53.759 --> 00:23:54.880
Just explore it for yourself.

00:23:54.960 --> 00:24:00.559
Either look at some of the wins that have been there, look at some of the options you can make, and I guarantee you're gonna find something worth the investment.

00:24:00.720 --> 00:24:01.839
Just take it from me there.

00:24:02.079 --> 00:24:02.640
Absolutely.

00:24:02.799 --> 00:24:05.759
And check that link below for all the information to get a hold of Jesse.

00:24:06.000 --> 00:24:11.920
For anyone that's just listening and wants it most conveniently, Jesse, how can they get a hold of you or find out more information?

00:24:12.240 --> 00:24:13.519
My email address is really easy.

00:24:13.599 --> 00:24:20.880
It's just my first name, Jesse J E S S E at duroMaxpower.com.

00:24:21.279 --> 00:24:27.599
Or you can uh call me direct at 909-490-5789.

00:24:27.839 --> 00:24:33.680
I'd be glad to help them out, fill in all the blanks and uh make sure they have all the ammunition they need to uh to hit the ground running.

00:24:33.839 --> 00:24:34.160
Excellent.

00:24:34.559 --> 00:24:35.599
It's been a ton of fun.

00:24:35.680 --> 00:24:46.960
Uh prayers for more uh ice storms, gents, and uh wishing all of you guys the best possible outcomes and making use of portable generators in your electric business.

00:24:47.119 --> 00:24:48.400
We'll see you guys next week.

00:24:48.640 --> 00:24:49.279
Bye for now.

00:24:49.759 --> 00:24:50.400
Be blessed, friends.

00:24:51.119 --> 00:24:51.839
Thanks, guys.