Dec. 17, 2025

S3 EP10 The Hidden Million-Dollar Marketing Tactics That Cost $0

S3 EP10 The Hidden Million-Dollar Marketing Tactics That Cost $0
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S3 EP10 The Hidden Million-Dollar Marketing Tactics That Cost $0

What if your next lead wasn’t a result of a new ad, but of a story well told, a conversation well sparked, or a neighbor just across the street? In episode, we go underground back to the early days, the gritty strategies that built real momentum long before ad spend entered the chat.

From Home Depot intercepts to Good Neighbor drop-ins, to leveraging your own story as your most powerful asset, this episode hands you the unfair advantages small operators overlook… and big operators forget.

💡 What You’ll Learn:
- The golden rule of lead flow (hint: it's not Google)
- How to get 8–10 quality leads in 3 hours, without spending a cent
- Why safety is the niche no one's owning (but everyone needs)
- How to re-activate forgotten marketing strategies for free
- And how to start a new year in full control of your pipeline

Whether you’re in your first year or scaling a team, this episode gives away the real stuff.

🔗 Resources:
⚡️Take your electrical service business to the next level!
Join the SLE Pro App Community!

⚡️Podcast Powered by Duromax Generators.
Making turnkey power solutions easy.
📧 Email: jesse@duromaxpower.com
🌐 Website: www.duromaxpower.com
📞 Call: 909-490-5789

🌐 Book your complimentary call with Forrest Schwartz,
CoFounder and CEO of TopLineGrowth here: https://topline-growth.com/sle

⚡️Jump into the Million Dollar Electrician Community and connect with real business-minded sparkies!

⚡️If you are an electrician looking for trade-specific business training in pricing, options, sales, attraction, and marketing strategies, Then our Loop Method is your answer!

⚡️Learn how to serve and earn at the highest level. Contact us, we’d love to help!

#ElectricianMarketing #MillionDollarElectrician #ServiceBusinessGrowth
#HomeServiceBusiness #LocalLeadGen #ZeroDollarMarketing #TradeBusinessTips #ElectricianLife

00:00 - Opening And Core Philosophy

01:19 - Hosts’ Goals And Accountability

03:48 - Work Styles And Team Dynamics

03:54 - Marketing Part Two Setup

04:18 - Ground-Zero Marketing On A Budget

06:50 - Home Depot Lead-Gen Tactics

10:23 - Good Neighbor Program Outreach

12:33 - Multiply Every Lead You Get

14:02 - First Steps: Organic And Social Cadence

17:17 - Safety As A Profitable Niche

21:38 - Guarantees, Quality Control, Documentation

24:06 - Be Present On Google And SEO

26:20 - Back-End Selling And Trust

28:04 - Keep Investing Across Channels

28:40 - Roadmap, Mantra, And Wrap-Up

WEBVTT

00:00:00.160 --> 00:00:02.720
People don't care about how much you know until they know how much you care.

00:00:02.879 --> 00:00:19.120
And if you can put that out there and be like, I'm doing this because I feel electricians aren't serving the community and I want to fill that gap, but you're able to actually prove that you walk the walk, people will actually think of you with the brand recognition and as a result call you instead of going to Google in the first place.

00:00:19.440 --> 00:00:31.280
Hello, hello, hello, and welcome to the Million Dollar Electrician Podcast, where we help home service pros like you supercharge your business and spark up those sales.

00:00:31.519 --> 00:00:39.439
I'm Joseph Witani, and together with my co-host Clay New Meyer, we're here to share the secrets that have helped electricians sell over a million dollars from a single service band.

00:00:39.759 --> 00:00:42.079
Now it's time for sales.

00:00:42.320 --> 00:00:44.479
It's time for scale.

00:00:44.799 --> 00:00:50.000
It's time to become a million-dollar electrician.

00:01:01.920 --> 00:01:02.799
Like what I did there, Joe.

00:01:02.960 --> 00:01:03.280
There you go.

00:01:03.439 --> 00:01:04.159
How are you doing today?

00:01:04.640 --> 00:01:05.359
I'm doing great.

00:01:05.439 --> 00:01:07.359
You know, I'm I'm literally living the dream right now.

00:01:07.439 --> 00:01:08.239
I feel like I'm great.

00:01:08.319 --> 00:01:09.680
Um having a ton of fun.

00:01:09.840 --> 00:01:12.640
Today's just been an absolute roller coaster, but you know what?

00:01:12.799 --> 00:01:15.359
When you love what you do, you enjoyed the ride every step of the way.

00:01:15.599 --> 00:01:16.319
I agree, man.

00:01:16.480 --> 00:01:17.519
It's been a blast of a week.

00:01:17.599 --> 00:01:24.719
We've been doing a lot of strategy ourselves and digging down to the tactical as we get ready for 2026 being the best year ever.

00:01:24.959 --> 00:01:27.040
I mean, who doesn't want that, by the way, right?

00:01:27.200 --> 00:01:28.560
Another year just around the corner.

00:01:28.640 --> 00:01:31.280
Who doesn't want to make this one the best one they possibly can?

00:01:31.920 --> 00:01:32.719
I'm with you 100%.

00:01:32.959 --> 00:01:37.280
It's almost like those New Year's resolutions that you actually have to check yourself on within two months.

00:01:37.359 --> 00:01:38.239
It's like we're right there.

00:01:38.319 --> 00:01:40.719
It's like, all right, where were you January 1st of last year?

00:01:40.799 --> 00:01:43.200
And did you actually do the things you said you were going to do?

00:01:44.799 --> 00:01:46.879
That's the part I think no one does, though.

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Who's actually going back and looking at, okay, where did we want to go?

00:01:50.640 --> 00:01:53.359
And did we get there actually this year?

00:01:54.239 --> 00:01:54.799
I did.

00:01:54.959 --> 00:01:55.359
How's it going?

00:01:55.519 --> 00:01:57.280
No, I was gonna say when you said who did that.

00:01:57.439 --> 00:01:59.200
Uh like realistically, yeah, yeah.

00:01:59.359 --> 00:01:59.519
Yeah.

00:01:59.599 --> 00:02:03.840
No, my main goal was I wanted to get under a certain weight and get back into fitness.

00:02:04.000 --> 00:02:07.200
Uh Friday marks 30 weeks of consistently working out now.

00:02:07.359 --> 00:02:08.800
Um, down a lot of the weight.

00:02:08.960 --> 00:02:09.840
So far, so good.

00:02:10.000 --> 00:02:11.280
I still got a while to go.

00:02:11.360 --> 00:02:13.680
But once again, I I love the training aspect.

00:02:13.759 --> 00:02:14.879
I love the refinement.

00:02:15.039 --> 00:02:17.360
And now it's just time to raise the bar again for January.

00:02:17.520 --> 00:02:20.080
As long as we have a goal, we have something to shoot for.

00:02:20.159 --> 00:02:23.039
And if we have something to shoot for, there's something to occupy our attentions.

00:02:23.360 --> 00:02:25.280
Uh, drive a stake in the ground right here.

00:02:25.360 --> 00:02:26.479
Let me just say it publicly.

00:02:26.560 --> 00:02:33.520
This is one of the things I appreciate about having a partner like you, Joe, is you do 100% of the things you say that you're going to do.

00:02:33.680 --> 00:02:51.039
And as we were just laughing about in our own team uh biweekly projects meeting, we're laughing because I can't even read a page of a book without completely squirreling out and ending up in outer space, which is usually a pretty cool place with a lot of momentum and great ideas, but not a ton of action in outer space.

00:02:51.120 --> 00:02:55.520
Like you could literally imagine the spaceman with anti-gravity, the suit, right?

00:02:55.680 --> 00:03:00.240
Just like you could not work very hard or be very productive in that mode.

00:03:00.400 --> 00:03:00.639
Yeah.

00:03:00.800 --> 00:03:02.240
I mean, I honestly I love the thought of it.

00:03:02.319 --> 00:03:06.080
That's why astronauts have to exercise so hard because the muscles atrophy in space.

00:03:06.400 --> 00:03:07.280
Yeah, yeah.

00:03:07.520 --> 00:03:09.120
So digging down, you know what?

00:03:09.199 --> 00:03:10.000
I love to do it.

00:03:10.080 --> 00:03:13.759
Uh, I find I'm best when I'm around other people to do that though.

00:03:13.919 --> 00:03:18.159
Like where if you leave me alone though, I'll end up uh end up in outer space again.

00:03:18.960 --> 00:03:21.840
I work best when I'm alone because then I can focus on tunnel vision.

00:03:21.919 --> 00:03:24.560
If I'm with too many people, then I'll actually not be as productive.

00:03:25.039 --> 00:03:26.240
Yeah, we found that out early.

00:03:26.319 --> 00:03:26.719
Do you remember?

00:03:26.800 --> 00:03:32.240
I was like, hey, maybe we should have like just some collaboration hours where we just work together, and you were like, uh, what?

00:03:32.639 --> 00:03:33.280
So why?

00:03:33.599 --> 00:03:35.120
Why do you want to distract me?

00:03:35.680 --> 00:03:39.120
I remember, I think I offended you a little bit at first, and that wasn't my intention.

00:03:39.280 --> 00:03:43.039
But uh yeah, I think after one or two sessions, we're like, actually, Joe, you do work best on your own.

00:03:43.120 --> 00:03:44.800
Let's just go ahead and do your thing.

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Just do your thing.

00:03:46.479 --> 00:03:48.159
I'll figure lonely old me out.

00:03:48.319 --> 00:03:50.000
Uh no, the team's grown since then.

00:03:50.080 --> 00:03:52.080
We have a ton of productivity and a ton of fun.

00:03:52.159 --> 00:03:54.240
Uh, we're still learning lessons every day, though.

00:03:54.319 --> 00:04:00.560
And one of those lessons we keep learning about, we wanted to do a part two of the last episode was this marketing quest we were on.

00:04:00.719 --> 00:04:13.680
And I feel like we dove into a ton of the like energy, the psychology, the victor versus victim, how to take responsibility, like all the mindset stuff of marketing and a little bit of strategy in there.

00:04:13.840 --> 00:04:18.240
But maybe today we could get diving deeper on how to really move the needle for some people.

00:04:18.480 --> 00:04:19.040
I would love that.

00:04:19.120 --> 00:04:20.560
And let's let's pretty much take a starting point.

00:04:20.639 --> 00:04:22.639
Let's start from ground zero and work our way up, right?

00:04:22.879 --> 00:04:26.480
So I'm sure that there is the electrician out there that's just starting out.

00:04:26.560 --> 00:04:28.560
And it's like, you know, I'm on a shoestring budget.

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What do I do?

00:04:29.519 --> 00:04:31.360
And what's the first most impactful move?

00:04:31.519 --> 00:04:33.199
Because I remember being broke as a joke.

00:04:33.279 --> 00:04:39.279
Like our marketing was a$200, you know, site that would filter garbage leads or hitting door hangers.

00:04:39.439 --> 00:04:43.360
So what do you suggest to the person who's really on the on the bootstrap budget?

00:04:44.000 --> 00:04:45.759
Yeah, and I think there's two sides to this.

00:04:45.839 --> 00:04:50.720
And I'd love for people to hear about your Home Depot days that uh you'd get sent too early on, too.

00:04:50.959 --> 00:04:55.759
But to me, I'm gonna tie back to that reality TV show thing we talked about last time.

00:04:56.000 --> 00:05:02.879
I think the most important thing to recognize, not to get too far into space again, but like the story really matters.

00:05:03.120 --> 00:05:08.160
And it's important to accept where you are and to use that as your advantage too.

00:05:08.399 --> 00:05:15.920
So I think too often we get competitive and we think like, well, the big guys, they have all the money, they can pay for all the lead, they can beat me in all these areas.

00:05:16.079 --> 00:05:19.920
But the advantage you have is like time, care, and attention.

00:05:20.160 --> 00:05:28.319
Like, how many big companies can you phone and get the owner to actually answer, help you solve problems, and then come to your home and actually do the work.

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You know what I mean?

00:05:29.360 --> 00:05:30.319
Very few and far between.

00:05:30.399 --> 00:05:32.720
I can't even imagine that in like today's day and age.

00:05:32.879 --> 00:05:34.959
But I it's a great strategy, I agree.

00:05:35.759 --> 00:05:40.319
So I think right off the bat, like you've got to take control of that.

00:05:40.480 --> 00:05:43.759
You have to own that and use it as your advantage.

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Now, I don't think you should be answering the phones, don't get me wrong.

00:05:46.959 --> 00:05:51.199
But when it comes to conversations with homeowners, I think you should not rush calls.

00:05:51.360 --> 00:05:57.600
I think you should spend more time with people and listening to them and having and sharing your story a bit too.

00:05:57.759 --> 00:06:05.920
But I think you can pre-frame that by doing this for free in your marketing so that you don't take up a bunch of time while you're at their home talking about yourself.

00:06:06.079 --> 00:06:07.199
Do you know what I mean by that, Joe?

00:06:07.360 --> 00:06:07.600
Yeah.

00:06:07.839 --> 00:06:08.079
Yeah.

00:06:08.160 --> 00:06:12.399
I mean, at the same time, no one likes someone who only talks about themselves.

00:06:12.560 --> 00:06:22.720
Because at the end of the day, what we've realized in the course of sales is the best levers to actually pull on is getting the customer to talk about themselves and us showing a genuine interest in it.

00:06:22.879 --> 00:06:27.680
The moment we talk about us, it could be interpreted as, oh, this guy thinks he's so great.

00:06:27.839 --> 00:06:29.199
He thinks he's so smart.

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Well, let me show him.

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And that's what the engineer comes out to try to stop us.

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The engineer.

00:06:35.040 --> 00:06:36.399
Ah, get that guy away from me.

00:06:36.560 --> 00:06:38.240
Yeah, I wouldn't talk to the temp foot pole.

00:06:39.279 --> 00:06:39.759
Yeah.

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So that's a big part of it.

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And the other part of it is like it's a grind.

00:06:43.439 --> 00:06:50.879
So I think this is a great time to introduce uh what I was saying about your story, even is I love how you'd go down a Home Depot and just talk to people.

00:06:50.959 --> 00:06:53.600
Like, can you tell us a bit about that strategy and how you'd make it work?

00:06:53.839 --> 00:06:54.079
Yes.

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So I want to give some context as to where we were because it's a good story, but also has some incrimination in it.

00:07:00.399 --> 00:07:01.600
So we're gonna work through it.

00:07:01.839 --> 00:07:10.000
So the cool thing was at the time when I was first starting my company, I was employed by another company and they had been working with Home Depots.

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And what I had done was I found, and for some reason, that I was able to go out and do the things they asked me to do by getting leads.

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And I didn't think it was that hard because it's just starting conversations with people.

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But the funny thing was, is that so few of the other members of the company would actually do the thing they were asked to do that a good day for them would be coming back with like one or two leads at the most.

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What I was told was the more leads you get, they'll be your leads.

00:07:38.639 --> 00:07:40.720
You can go take them, you can run the calls however you want.

00:07:40.879 --> 00:07:43.199
Uh, if you can get us like four or five leads, that's amazing.

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That's a great day.

00:07:44.639 --> 00:07:48.800
Well, what I would do is I would actually position myself and we can get into a little bit more.

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And I would literally take around like 10 leads and be like, okay, great, I hit my 10 leads, I did it within three hours.

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Now I'm gonna go and do my own work while I'm starting my own company.

00:07:58.160 --> 00:08:02.319
Now, the cool thing was let's get into the how we actually did those interrupts.

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Because the problem is, is if you imagine that there's someone at the end cap, like you see him, the guy standing behind the generator, or the guy standing behind the air conditioner or the mini split, and he's just sitting there with his collared shirt and he's just looking around, like, hey, can I help you with something?

00:08:17.600 --> 00:08:23.360
What I found was different was I took the generator and I put it right in the middle of the walking path.

00:08:24.079 --> 00:08:27.680
Granted, that probably was a fire hazard, but here was the reason why we did it.

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I would move it to the center and I'd put all the brochures and all the literature behind it.

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And then I would stand to the side in my tech uniform, not near it.

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I would stand literally at the end cap.

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And what I would do is I would just observe.

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And as someone would come by, they would stop or they'd look and they'd backtrack and they'd start looking at it.

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And the way I would approach is not, oh, you're looking for a generator.

00:08:51.120 --> 00:08:55.919
Be like, yeah, you know, honestly, I love those systems too, and that's why I really enjoyed having one at my home.

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Hey, was there a particular system?

00:08:57.440 --> 00:08:58.240
Like, why stop?

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Like, why are you interested in this?

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And the usual the questions that came up was like, oh, well, you know, Sandy came by, we don't want to be there again, or Irene kicked our butts, we don't want to be there again.

00:09:07.600 --> 00:09:08.960
Oh, well, I'm happy to help.

00:09:09.120 --> 00:09:13.840
I mean, literally, this is something that we usually do on a basis, but you know, is it really something you're looking into?

00:09:13.919 --> 00:09:15.840
Or I mean, because you can just buy the unit here if you want.

00:09:16.000 --> 00:09:19.279
Like, you know, it says easy as one, two, three on the generic box.

00:09:19.360 --> 00:09:20.480
Do you want to just try it?

00:09:20.879 --> 00:09:22.480
No, no, no, I'm not an electrician.

00:09:22.559 --> 00:09:23.279
I can't do it.

00:09:23.519 --> 00:09:28.159
Okay, well, if it is something you're interested in, what we do is we do consultation and free design.

00:09:28.320 --> 00:09:32.480
Obviously, I'd be the electrician who'd be installing it, I'd be the one who'd be uh reviewing it with you.

00:09:32.559 --> 00:09:36.559
So if you think we're a great fit, I'd be happy to just take your name and next time in the area, I'll reach out.

00:09:37.120 --> 00:09:38.159
Yeah, sure, no problem.

00:09:38.639 --> 00:09:40.159
So we pose it as a tentative.

00:09:40.799 --> 00:09:42.720
Hey, you know, when I'm in your area, next I'll reach out.

00:09:42.879 --> 00:09:45.039
So they gave me their name, their number, their email.

00:09:46.080 --> 00:09:49.039
But in doing so, it was a low pressure ask.

00:09:49.519 --> 00:09:55.360
It wasn't something that they couldn't necessarily see the sales pitch coming because it wasn't a sales pitch.

00:09:55.600 --> 00:09:58.559
It was let me just see when I'm in the area if I can support you with this.

00:09:59.039 --> 00:10:08.080
And as a result, we'd get between, you know, eight to ten names per session, which was already two to three times better than what my you know co-workers were doing.

00:10:08.240 --> 00:10:11.360
And at the same time, I would get great leads that I was able to go cool to.

00:10:12.320 --> 00:10:22.399
Such a great example of how to position something to drive a conversation that could be valuable for someone else that results in a very non-pressure situation.

00:10:22.639 --> 00:10:29.360
And the the golden rule why I love this story is whether you're just starting out, guys, like really focus on this as a golden rule.

00:10:29.440 --> 00:10:35.279
Whether you're just starting out or cash flow is tight, leads are low, and you're worried that cash flow will be tight.

00:10:35.440 --> 00:10:42.559
The number one rule I have for you guys in marketing to stay tactical always, more conversations equals more work.

00:10:43.039 --> 00:10:45.120
This is like the golden rule.

00:10:45.279 --> 00:10:49.679
Now, of course, you can't go to McDonald's and have a conversation about a Big Mac.

00:10:49.919 --> 00:11:01.360
So, what Joe just told you is a great way to inspire a conversation that on a specific targeted uh niche that he wanted to drive, which is fantastic.

00:11:01.679 --> 00:11:05.519
What's an ide uh ideal conversation that you could also get into?

00:11:05.759 --> 00:11:08.879
Well, we talked about in the beginning the Good Neighbor Program.

00:11:09.600 --> 00:11:11.440
It has a strong wiframe to it.

00:11:11.600 --> 00:11:22.480
Hey, because we know there's not many electricians who are reliable these days to even answer the phone when you need them, we're providing service in your neighborhood to John's just over there with the red door.

00:11:22.559 --> 00:11:36.000
And we wanted to make sure we dropped by, said hello, introduced ourselves, and handed you this door hanger, uh, business card, whatever, and just let you know that we're here and much more able to do work without any delay if you needed anything.

00:11:36.240 --> 00:11:39.919
It's so simple to have these conversations and yet no one does it.

00:11:40.080 --> 00:11:41.440
Did you want to speak to this one, Joe?

00:11:41.679 --> 00:11:45.120
I did, yeah, because there's actually another really cool way of viewing this.

00:11:45.279 --> 00:11:47.600
Because you're right, people don't want to do it.

00:11:47.759 --> 00:11:51.360
And the reason why is because it makes you have to put yourself out there.

00:11:51.519 --> 00:11:53.440
That's why they weren't doing it at Home Depot.

00:11:53.519 --> 00:11:55.679
That's why they're not doing it when they do door-to-door.

00:11:55.840 --> 00:12:00.639
But if you can position it as something that's a service to someone else, like a public awareness.

00:12:00.799 --> 00:12:11.840
So one thing that I heard was really, really good was that at the beginning of an install, you're gonna go to the neighbors across the street and be like, hey, just so you know, we're gonna be putting in a generator for John, but I want you to know here's my direct number.

00:12:12.000 --> 00:12:13.440
Obviously, we're gonna be working different things.

00:12:13.600 --> 00:12:17.600
If any like you know, paperwork or garbage blows over, please just give me a call.

00:12:17.679 --> 00:12:18.960
I'll walk over, I'll pick it up.

00:12:19.039 --> 00:12:21.360
You know, but I just want you to know we're gonna be taking care of this thing.

00:12:21.440 --> 00:12:23.200
You know, we should be out within a certain amount of hours.

00:12:23.279 --> 00:12:24.080
I won't block the street.

00:12:24.240 --> 00:12:27.200
Just let me know if there's anything you need me to do differently while I'm doing it.

00:12:27.679 --> 00:12:30.240
And as a result, now you're able to bring it to someone's attention.

00:12:30.480 --> 00:12:31.120
Yeah.

00:12:31.360 --> 00:12:32.960
Yeah, it's so, so important.

00:12:33.039 --> 00:12:42.240
And the phases I see companies go through is typically in the beginning, they'll do these things, they'll grind for conversations, then they'll grow tired of that.

00:12:42.320 --> 00:12:51.039
And as you delegate things in the company, you tend to lose track of these little momenta uh uh items, these little uh tactics that were running.

00:12:51.200 --> 00:12:53.120
And so they stop somewhere in the middle.

00:12:53.200 --> 00:12:57.679
And as the team grows, it becomes one of those things that you just left in the past.

00:12:57.919 --> 00:13:08.320
And then all of a sudden, one day when you're paying for all the lead channels, the Googles, the local service ads, the pay-per-clicks, uh, meta ads, you've got all these things running.

00:13:08.399 --> 00:13:11.279
You'll realize, gosh, our marketing spend is high.

00:13:11.600 --> 00:13:14.559
Man, I wish we had a way to multiply these leads.

00:13:14.720 --> 00:13:27.120
And that's like our entire mission here is like, let's not lose track of mission critical, which is to take the best possible care of every lead to make sure we put them in our system with all the relative information.

00:13:27.360 --> 00:13:28.720
And there's more on this too.

00:13:28.799 --> 00:13:40.240
There's so much uh with how we take care of the lead has to do with how we get more from every lead, how we get more leads from every lead, how we attract more leads from every job that we do for each lead.

00:13:40.320 --> 00:13:52.799
I mean, this is all mission critical, but it tends to be kind of you start with it, then you stop, and then as you grow, you become kind of back into this bigger picture, this bigger pot of, oh, we need that stuff again to really maximize.

00:13:52.960 --> 00:13:53.679
You know what I mean, Joe?

00:13:53.840 --> 00:13:54.559
Yeah, no, 100%.

00:13:54.879 --> 00:14:02.000
It's interesting though, because a lot of times the main question an electrician will give is, well, I don't know how to get the lead in the first place.

00:14:02.159 --> 00:14:12.720
But the thing, the cool, the cool thing about it is that you can do so many low effort or low budget things, but if you can serve the client in the right way, you just need a shoe in the door.

00:14:12.879 --> 00:14:23.919
Because if I can demonstrate that I provide a white glove service or that I do something that stands out from the competition, they now have reason to want to refer me, especially if I'm able to make it an easy process.

00:14:24.080 --> 00:14:30.799
Like when we do our reviews and asking for and literally staying right there as they're filling it out, making them have the link directly.

00:14:31.360 --> 00:14:35.360
So the more we can make it a turnkey experience, the better we're gonna be for everyone.

00:14:35.679 --> 00:14:38.960
Now, I'm genuinely curious, if you mind if I kind of spin this a little bit.

00:14:39.759 --> 00:14:43.919
Now, let's say, you know, you had to choose one particular source.

00:14:44.159 --> 00:14:48.960
Now, obviously, there's so many different revenue streams that we can come from as far as creating ads and doing marketing.

00:14:49.200 --> 00:14:52.080
But let's say you are that new guy, right?

00:14:52.559 --> 00:14:55.759
Where's the first step that you would say to take?

00:14:56.000 --> 00:14:57.840
Like what would you recommend doing?

00:14:58.159 --> 00:14:58.799
Yeah, yeah.

00:14:58.960 --> 00:15:03.440
Day one, the first things is it's actually probably three things total here.

00:15:03.600 --> 00:15:04.720
I'll make it one though.

00:15:04.799 --> 00:15:20.240
I'll cheat this and I'll say, hey, the first thing I would do is I'd go look below this video and grab the roadmap level one leads from Service Sloop Electrical because uh we put all these steps on this for this reason to help you guys so you know the exact steps that we would take.

00:15:20.320 --> 00:15:34.000
And I would stand behind this roadmap over and over again for 2025, 2026, which essentially is going to have us go set up as many of our organic sites day one as possible on social medias and start telling that story.

00:15:34.159 --> 00:15:37.519
In fact, one of the apps that we now leverage is called Vista Social.

00:15:37.759 --> 00:15:50.000
And Vista Social allows you to build and schedule your posts in one single place and post them on TikTok, YouTube, Instagram, Facebook, uh, not personal Facebook, but your business Facebook.

00:15:50.159 --> 00:15:54.159
So setting your business up in those places also makes you findable.

00:15:54.320 --> 00:15:55.200
Does that make sense, Joe?

00:15:55.360 --> 00:15:55.840
No, it does.

00:15:55.919 --> 00:15:59.759
I mean, and obviously, I personally believe that simplicity is key.

00:15:59.840 --> 00:16:08.399
And if you can have one source that does multiple things, you're far better off because the more hands they are in something, the worse the actual thing comes out.

00:16:08.559 --> 00:16:10.639
So the more simplification you do is better.

00:16:10.879 --> 00:16:15.600
I mean, speaking to simplification, is there other kind of avenues that you'd recommend?

00:16:15.759 --> 00:16:19.200
So obviously going through that Vista source, I think that's a great idea.

00:16:19.360 --> 00:16:22.000
Let's say you wanted to do like an organic thing.

00:16:22.159 --> 00:16:24.960
Like, how would someone get into even getting into Facebook?

00:16:25.039 --> 00:16:27.840
Or how would you start like structuring posts and things like that?

00:16:28.159 --> 00:16:30.240
Yeah, so we basically want to capture two things.

00:16:30.320 --> 00:16:40.799
And if you guys haven't seen this already, please go back and watch the uh the marketing episodes with Forest shorts and in the this season, season three, because they're gonna go into much more depth there.

00:16:40.960 --> 00:16:49.440
But basically, what I want to do is organically, I want to follow a cadence that we started talking about in the last episode that gets people to know, like, and trust.

00:16:49.759 --> 00:16:55.519
And I want to tell our story because I want to um capture the people that already trust us.

00:16:55.679 --> 00:17:00.240
And as you know very well, Joe, we believe in selling full price to family and friends.

00:17:00.320 --> 00:17:03.679
And that's actually one of the best places to learn to sell full price.

00:17:03.919 --> 00:17:06.319
If you make mistakes, they're forgivable there.

00:17:06.799 --> 00:17:11.599
Mistakes meaning like in the process, in how you're gonna follow through and how you're gonna communicate.

00:17:11.680 --> 00:17:15.599
You can even get feedback from these people that will still pay you full price.

00:17:15.759 --> 00:17:17.599
So it's a great place to practice.

00:17:17.839 --> 00:17:25.680
I really strongly believe in that, but they'll only buy if they know that you're serving, if they know that you have availability, if they know what you do.

00:17:25.839 --> 00:17:29.200
And that's why that posting and these conversations become so important.

00:17:29.440 --> 00:17:30.079
Does that make sense?

00:17:30.240 --> 00:17:30.960
No, it really does.

00:17:31.039 --> 00:17:36.079
I mean, I think you said it really, really well where people don't care about how much you know until they know how much you care.

00:17:36.240 --> 00:17:53.599
And if you can put that out there and be like, I'm doing this because I feel electricians aren't serving the community and I want to fill that gap, but you're able to actually prove that you walk the walk, people will actually think of you with the brand recognition and as a result call you instead of going to Google in the first place.

00:17:53.920 --> 00:17:54.880
Yeah, 100%.

00:17:55.279 --> 00:17:56.960
In fact, there's something I want to bring up.

00:17:57.039 --> 00:17:58.400
I know it came up in conversations.

00:17:58.480 --> 00:18:03.200
I'm not sure if this has hit the podcast already, but safety is a niche, guys.

00:18:03.440 --> 00:18:04.640
Niches get riches.

00:18:04.720 --> 00:18:07.039
That's something we've talked about before in our marketing episodes.

00:18:07.119 --> 00:18:08.960
If uh definitely belongs here too.

00:18:09.119 --> 00:18:23.039
Like niches get riches, meaning if you can speak to an exact problem that exists within a customer's home and make them problem aware, then the sale becomes yours to mess up, so long as you can speak to a simple solution to provide that with.

00:18:23.200 --> 00:18:27.759
In all of that sits this idea that safety is a niche in itself.

00:18:27.920 --> 00:18:33.200
I mean, if you look around, how many antiquated systems are around the US and Canada for that much?

00:18:33.440 --> 00:18:34.559
I mean, they're literally everywhere.

00:18:34.720 --> 00:18:40.799
And like the craziest thing is I can give one statement right now that every electrician who's listening to this would get.

00:18:41.039 --> 00:18:45.279
You walk into the home, you look up, you see a tan smoke detector.

00:18:45.680 --> 00:18:47.200
I don't need to say the age.

00:18:47.440 --> 00:18:49.279
We already know where it's from.

00:18:49.519 --> 00:18:55.759
It's from the 90s because when they made that plastic, it was meant to deteriorate at a certain point.

00:18:55.920 --> 00:19:01.599
And oh, even a white one would turn tan just by the natural aging process.

00:19:01.920 --> 00:19:04.799
But how many of us actually bring it to the customer's attention?

00:19:05.039 --> 00:19:12.720
Even though we know it's not reliable because it's 20 years old, and we know that by not having it, we're missing a major safety function.

00:19:13.039 --> 00:19:15.039
So yeah, sorry.

00:19:15.200 --> 00:19:15.519
That's good.

00:19:16.000 --> 00:19:19.039
Bearing in mind that in the 90s, like we were smoking on planes.

00:19:19.119 --> 00:19:20.640
What do you think was happening in our houses?

00:19:20.799 --> 00:19:21.039
I know.

00:19:21.119 --> 00:19:22.880
I mean, literally, people are still smoking in their houses.

00:19:22.960 --> 00:19:23.440
What are you gonna do?

00:19:23.599 --> 00:19:28.079
But you know, at the same time, like putting the proper protection in or at least letting them know about it.

00:19:28.240 --> 00:19:28.960
You know what I mean?

00:19:29.039 --> 00:19:31.039
Like, all right, granted, I get it.

00:19:31.200 --> 00:19:35.920
But bring them aware and talk to them in a way that doesn't seem like a sales pitch.

00:19:36.160 --> 00:19:39.920
If you're able to present it in something that's like, hey, this is a genuine concern I have.

00:19:40.079 --> 00:19:41.519
I know you didn't call me for it.

00:19:41.599 --> 00:19:43.920
What would it be wrong of me to at least tell you?

00:19:45.279 --> 00:19:49.920
Yeah, there's a number of things you can look for as in safety as a niche, right?

00:19:50.079 --> 00:19:56.400
Uh panel age, um, uh evidence of different temperatures, acceptable temperatures for various equipment.

00:19:56.559 --> 00:19:59.759
Obviously, a breaker and a panel uh busing have different.

00:20:00.319 --> 00:20:04.400
Uh, tolerances for that temperature, but the breaker will show signs of melting.

00:20:04.480 --> 00:20:05.599
I mean, we've all seen this.

00:20:05.759 --> 00:20:08.559
Um, backstab receptacles show signs of melting.

00:20:08.799 --> 00:20:13.440
Or if you audit a few in a home and you shake it, like can you see visible wire movement?

00:20:13.599 --> 00:20:14.640
How about those connections?

00:20:14.799 --> 00:20:15.359
Were they even good?

00:20:15.519 --> 00:20:17.359
Or wire nuts even still on them?

00:20:17.440 --> 00:20:19.200
You know, the list goes on and on and on.

00:20:19.440 --> 00:20:20.880
Rodents, the rest of it.

00:20:21.039 --> 00:20:23.119
It's like, um, actually, you know what?

00:20:23.200 --> 00:20:26.400
Here's a fine example of the problem we have in North America.

00:20:26.480 --> 00:20:26.640
Okay.

00:20:27.119 --> 00:20:34.559
Uh, we just signed uh our first international client into our program from Belgium, Frederick.

00:20:34.640 --> 00:20:36.880
And I was on an onboarding call with Frederick.

00:20:37.039 --> 00:20:39.039
I was so excited, and it was great to meet him.

00:20:39.200 --> 00:20:43.119
And I was talking about our lifetime craftsmanship guarantee.

00:20:43.359 --> 00:20:45.599
And he said something really interesting.

00:20:45.759 --> 00:20:54.079
He said, You know, here your home has to be certified by an electrician every, I can't remember if he said 15 or 25 years.

00:20:54.400 --> 00:20:57.200
In other countries, guys, let's wrap our heads around this.

00:20:57.359 --> 00:20:59.599
You literally need an electrician to certify it.

00:20:59.759 --> 00:21:03.599
Why would they possibly bring that into government, into governance, rather?

00:21:03.920 --> 00:21:05.039
I mean, it makes a lot of sense.

00:21:05.200 --> 00:21:06.000
I mean, think about it.

00:21:06.160 --> 00:21:19.759
Like, if you had the situation where people recognize that things aren't safe, like put it in put into context, I was helping my friend finish a basement and we were opening up of the enclosures, and yeah, it had cloth wiring, and yeah, it held, but some didn't have wire nuts.

00:21:19.839 --> 00:21:24.400
They were still soldered and taped with tar tape, and they were still holding.

00:21:24.559 --> 00:21:29.839
And you think to yourself, like, okay, no one looked at this in the past 60 years.

00:21:30.400 --> 00:21:33.039
This clearly isn't safe, but what do we do about it?

00:21:33.440 --> 00:21:43.119
So if we had the ability of auditing connections and coming through, think of the amount of insurance premiums that would drop because the concern of fire would be so low.

00:21:43.599 --> 00:21:44.480
That's the key.

00:21:44.720 --> 00:21:45.680
That's the key, right?

00:21:45.839 --> 00:21:49.359
But we overlook these things and we get complacent in our own shoes.

00:21:49.599 --> 00:21:58.319
It's it's an incredible thing to actually look outside of our culture and start to borrow from different even industries, cultures, industries, right?

00:21:58.480 --> 00:22:10.799
Uh, when I went into um residential service and and relaunched my company before this one, uh, one of the things I brought from the industrial and the projects game was some of the level of quality control.

00:22:11.039 --> 00:22:15.759
So I would always have documentation to show what was planned, what was done.

00:22:15.839 --> 00:22:17.519
And yeah, those were extra steps.

00:22:17.680 --> 00:22:34.400
But I know my homeowners that I worked with and the business owners that I worked with felt actually better about the project or the service that I had provided because I left them with a guarantee on page they could see forevermore and add to their file cabinet of like what happened here, not to mention in their email.

00:22:34.559 --> 00:22:38.720
So safety is a niche, quality is a niche, and service is a niche.

00:22:38.880 --> 00:22:40.480
These are items that we focus on.

00:22:40.640 --> 00:22:45.279
It's important to focus on those things so that you stand apart from the other electricians there.

00:22:45.440 --> 00:22:52.880
So, Joe, I want to bring that up again and just say thank you for actually positioning us that way in your post because that's what really matters.

00:22:53.279 --> 00:22:56.319
Yeah, I'm an electrician, but we're also doing things different here.

00:22:57.039 --> 00:23:00.720
You know, I had something to say, and it completely set my mind when we're going through it.

00:23:00.799 --> 00:23:02.960
But um I'm gonna circle back to that.

00:23:03.039 --> 00:23:04.160
I had something, I will come back.

00:23:04.240 --> 00:23:04.880
Forgive me.

00:23:05.200 --> 00:23:05.759
No worries.

00:23:05.839 --> 00:23:09.759
I'm gonna dive back into your original question, which is what are the actual steps?

00:23:09.839 --> 00:23:14.720
Because that was like one piece of it to just tell that story and choose an angle and go after it.

00:23:14.880 --> 00:23:18.880
The other piece is you want something working for you while you sleep.

00:23:19.519 --> 00:23:26.319
And so this one hasn't really been talked about a ton on our podcast, but it's something that you should definitely pay attention to.

00:23:26.480 --> 00:23:33.519
Okay, so Google still is like 70 to 80 percent of marketing traffic for electricians.

00:23:33.759 --> 00:23:42.559
Just like we talked about with Forrest, that's where intent buyers come from, meaning they know they have a problem and they know they need an electrician to solve it.

00:23:42.720 --> 00:23:43.680
We ought to be there.

00:23:43.759 --> 00:23:44.480
Would you agree with that?

00:23:44.720 --> 00:23:45.039
100%.

00:23:45.440 --> 00:23:48.079
You know, I did remember what I was gonna say, but I'll wait till you finish by all means.

00:23:48.880 --> 00:23:49.200
All right.

00:23:49.359 --> 00:23:54.400
So we just want to be present on that channel and we want to optimize our Google as much as we can.

00:23:54.480 --> 00:23:55.839
And we know there's certain steps.

00:23:55.920 --> 00:23:57.279
And Forrest talked about that.

00:23:57.440 --> 00:24:01.519
There's many resources, including in our roadmap, which you can click below and go check it out.

00:24:01.599 --> 00:24:06.720
So I'll save you guys the dry stuff and the technical and just say, like strategically, we ought to be there.

00:24:06.880 --> 00:24:08.559
We ought to get a website set up.

00:24:08.640 --> 00:24:09.759
It's like a storefront.

00:24:09.920 --> 00:24:20.079
People can go walk in and see how you are, what it's about, what your about us is, what the team looks like, how you're prepared to service them, what that reflection of an experience would look like.

00:24:20.319 --> 00:24:21.839
So that's some of the intense stuff.

00:24:22.000 --> 00:24:23.200
You'd want to have that set up.

00:24:23.279 --> 00:24:24.880
Joe, do you still remember what you're gonna drop?

00:24:25.359 --> 00:24:29.039
And it's a good question to ask again, because it's possible within those few minutes I did not.

00:24:29.200 --> 00:24:33.279
So we were talking about the guarantee previously and how like had things had to be certified.

00:24:33.440 --> 00:24:36.960
Now, what are your thoughts on physically marketing your guarantee?

00:24:37.119 --> 00:24:42.240
Like what we do is we obviously do a lifetime craftsmanship guarantee, and that makes us stand out.

00:24:42.319 --> 00:24:45.440
But what are your thoughts on physically marketing such a guarantee?

00:24:45.839 --> 00:24:46.319
100%.

00:24:46.799 --> 00:24:49.200
You you need to market your difference.

00:24:49.680 --> 00:24:55.680
I think, though, also where this breaks down is people see marketing as like a single bucket.

00:24:55.920 --> 00:24:58.000
Here's my marketing, did it work or not?

00:24:58.559 --> 00:25:00.960
And that's just it's so much more than that.

00:25:01.119 --> 00:25:02.480
And that's why I love marketing.

00:25:02.640 --> 00:25:09.839
Guys, you got to recognize if if you're a master electrician, just getting licensed, your apprentice, your journeyman, somewhere on your electrical journey.

00:25:10.079 --> 00:25:17.279
That took time and effort and investment to get that trade certification or to earn that uh in your near future.

00:25:17.440 --> 00:25:18.799
Marketing's kind of like that.

00:25:18.960 --> 00:25:33.599
Marketing could be a four to five year trade designation that people earn because there's so many aspects to understanding buyer psychology and positioning our solutions to the problems that they have and are aware of, or that they need to be aware of.

00:25:33.759 --> 00:25:36.000
And so there's many, many things we can do with it.

00:25:36.079 --> 00:25:38.000
And I can't wait to go deeper on this.

00:25:38.240 --> 00:25:45.359
In fact, I know this is going to be a follow-up episode, but I want to teach you guys a bit more about back end selling and how important that is.

00:25:45.519 --> 00:25:48.640
And that should probably be on the next one that we can hit after this.

00:25:48.720 --> 00:25:51.039
Um, Jordan, did you have anything to add to that piece?

00:25:51.359 --> 00:26:00.000
No, I mean, but you definitely piqued my interest when you're talking about the back-end selling because that's something that I think a lot of people are not using enough of because they don't fully understand it.

00:26:00.079 --> 00:26:02.000
So I'm definitely down to get into that.

00:26:02.559 --> 00:26:03.200
Yeah, for sure.

00:26:03.359 --> 00:26:04.880
So let's hit that on the next episode.

00:26:04.960 --> 00:26:16.799
But basically, back end selling, guys, is just how we make our sales team and our electricians' jobs easier by informing customers in the right way at the right time to build trust.

00:26:16.960 --> 00:26:20.960
Because what we really know is there's a trust epidemic happening right now.

00:26:21.119 --> 00:26:24.480
Um, and that happens from for a number of reasons.

00:26:24.720 --> 00:26:25.599
But you know what?

00:26:25.839 --> 00:26:28.480
I mean, a lot of it you can see in your in your socials.

00:26:28.559 --> 00:26:32.000
You can see it in your 368 feet of scroll every day.

00:26:32.160 --> 00:26:34.079
There's sponsored ads everywhere.

00:26:34.240 --> 00:26:36.880
Like everyone's being sold to at all times.

00:26:37.039 --> 00:26:49.279
So what's actually happening around us right now as we speak is we're having, we're being forced to be more efficient in how we sell, be more efficient in our messaging, which is actually a good thing.

00:26:49.440 --> 00:26:54.880
So we have to learn and adapt to just the right messaging at the right time with the right people.

00:26:54.960 --> 00:26:55.599
Does that make sense?

00:26:55.839 --> 00:26:56.319
It really does.

00:26:56.480 --> 00:27:00.079
Right place, right pre bull, right presentation, everything goes smooth.

00:27:00.880 --> 00:27:01.920
And that's a big key.

00:27:02.000 --> 00:27:06.480
And that's where we get into making the most of every lead, as we've discussed so many times before.

00:27:06.640 --> 00:27:08.799
And I can't wait to get into that more with you guys.

00:27:08.960 --> 00:27:12.000
So ultimately, start by telling your story, right?

00:27:12.160 --> 00:27:16.960
Then start filling those Google buckets so you have stuff working in the background while you work.

00:27:17.119 --> 00:27:18.240
And that's really important.

00:27:18.319 --> 00:27:22.240
But then it's also important to cycle back around and keep updating that.

00:27:22.480 --> 00:27:30.960
Google, what people don't realize or recognize is sure it works for you while you work, but you still have to keep working towards that.

00:27:31.119 --> 00:27:36.079
You still have to keep working on it if you want that to be an effective solution for your brand.

00:27:36.400 --> 00:27:37.839
This same with AI.

00:27:37.920 --> 00:27:43.279
It's the same with website SEO, it's the same with any of these, uh, your meta ads, right?

00:27:43.440 --> 00:27:52.880
All of these, every single channel, organic, Google, Meta, AI, all of them can fall flat based on your lack of effort or lack of investment in them.

00:27:53.039 --> 00:27:56.240
In fact, most will, because it's a competitive market.

00:27:56.400 --> 00:27:57.519
Other people want that too.

00:27:57.759 --> 00:27:58.240
That makes sense.

00:27:58.400 --> 00:27:58.720
100%.

00:27:58.960 --> 00:27:59.599
I'm with you there.

00:27:59.839 --> 00:28:00.240
All right.

00:28:00.400 --> 00:28:02.799
So, Joe, I think we've got to wrap this one up, guys.

00:28:02.960 --> 00:28:07.440
Again, we're gonna give you that level one road uh roadmap for leads uh down below.

00:28:07.599 --> 00:28:12.640
This is what's working for electricians as we speak, in our programs, what we're working through.

00:28:12.799 --> 00:28:14.880
Forrest is helping guys out with that too.

00:28:15.039 --> 00:28:17.519
So, again, his information will be linked below also.

00:28:17.680 --> 00:28:19.359
But yeah, check out that roadmap.

00:28:19.440 --> 00:28:22.079
That'll help you guys out in a big, big way.

00:28:22.480 --> 00:28:24.720
Most important things to remember.

00:28:25.119 --> 00:28:30.559
If I'm low on leads, more conversations equals more work, right?

00:28:30.960 --> 00:28:32.000
Very, very important.

00:28:32.079 --> 00:28:39.519
Don't lose sight of that because we some of us become the dying cat under the porch or the guy choking in the restaurant that runs to the bathroom.

00:28:39.680 --> 00:28:41.839
That's actually the exact opposite of what we need to do.

00:28:41.920 --> 00:28:51.519
We got to take a breath, get our wits about us, and go back out there and keep having conversations, keep putting the work in because uh law of conservation of energy says this really well.

00:28:51.680 --> 00:28:53.839
Energy could neither be created nor destroyed.

00:28:54.000 --> 00:28:57.200
It's merely transferred, which means this thing's a rubber band.

00:28:57.279 --> 00:28:59.920
Where do I need to pull back in order to launch forward?

00:29:00.160 --> 00:29:07.599
You know, I guess a good analogy to compare that to just tie it all together is you know how you're mentioning about like the guy who's afraid and as a result is choking and runs to the bathroom.

00:29:07.839 --> 00:29:13.599
My view is if I'm choking, I'd rather people have to step over me in order to get past it.

00:29:13.759 --> 00:29:16.640
So it's like even if I fail, you got to at least see it.

00:29:16.720 --> 00:29:19.039
And as a result, that's gonna do something for someone.

00:29:19.359 --> 00:29:19.839
Awesome.

00:29:19.920 --> 00:29:21.359
Yeah, really good analogy, man.

00:29:21.440 --> 00:29:22.000
That's the thing.

00:29:22.160 --> 00:29:25.039
So, guys, we're gonna come back for a part three on this one.

00:29:25.119 --> 00:29:33.279
Uh, we're gonna talk about backhand selling, some of the things that we're learning and using at ServiceSoup Electrical and recognizing about the marketplace.

00:29:33.440 --> 00:29:45.839
And this is what will help you, even though leads costs are rising, even though you might not find it totally uh reasonable to compete with you know$100 leads or more.

00:29:45.920 --> 00:29:47.200
That's where we're headed, guys.

00:29:47.279 --> 00:29:48.559
That's the future.