Innovation in Hospitality Culture with Dr. Jokima Hiller: Ep. 58 | iNNOVATION Insights Podcast
Dr. Jokima Hiller, a distinguished figure in the hospitality industry with an MBA and CHE certification, shares her incredible journey from her early fascination with hotels as an 'army brat' to becoming a general manager, moving into academia, and ultimately becoming an innovator in hospitality education.
Jokima also discusses her personal transformation after becoming an amputee and how she found strength in her prosthesis, affectionately named Sabrina Latrice Louise. Learn about Jokima’s innovative approaches to hospitality, her entrepreneurial ventures, and her passionate advocacy for social intelligence in management.
Tune in for an inspiring conversation that delves deep into the heart of innovation and personal resilience.
⚫Connect with Jokima
◾LinkedIn: https://www.linkedin.com/in/jokimahiller/
◾Podcast: https://open.spotify.com/show/6m8c9d3BBUKJIqarRBLk1M?si=d52f4581cbf84cb2
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Dr. Jokima Hiller
Business Professor, Authorpreneur, Hospitality Educator, Podcaster & Speaker w/a Sassy Sabrina #AmpLife
While building a career in the hospitality industry, Jokima Hiller’s entrepreneurial record was established as early as college when she created computer-generated baby shower invitations and wedding programs under the heading of Hiller Ink. She would go on to find her niche in assisting in the planning process of bridal and baby showers, family reunions, and weddings. Later, she would become part owner of Alpha Basics, an online marketing company, offering bath and body products and jewelry, using a drop-shipping business model.
Merging her hospitality and business education with her hotel and entrepreneurial background, Jokima is an award-winning authorpreneur, co-authoring The RevPAR Formula and The Red Book and authoring 7 EASY Ways to Show Your Employees YOU Care! as well as contributing to the collaborative book written by survivors of life’s challenges, I Survived. Jokima’s story coloring book, Sabrina and Her New Shoe offers a way for adults to start conversations with children about people with differences.
Honored to be teaching students in her hometown of Gary, Indiana, Jokima is excited to share her knowledge, experiences, and passion in the areas of management and entrepreneurship! Recently a nominee of and recipient of the Indiana University Northwest Trustee’s Teaching Award, her research interests are in social intelligence for hotel managers, the treatment, training, and development of hospitality industry employees, and the university’s role in the entrepreneurship ecosystem.
As the first African American faculty member for the… Read More