Michael Leung On Affordable Hearing Help Under $300

Imagine hearing clearly without the stigma, discomfort, or massive price tag of traditional hearing aids. In this episode of Conversations with Rich Bennett, Rich talks with Michael Leung, founder of the Flow Group in Calgary, about Flow True Balance 2.0, an open-ear bone conduction hearing device built for real life conversations, TV, and everyday connection.

Michael opens up about his journey from Hong Kong to Canada, losing his mom at 11, living through vision loss and major setbacks, and how those experiences shaped his mission. You’ll hear how Flow differs from typical hearing aids, why seniors are adopting it fast, how it may help reduce tinnitus for some users, and why it is designed to keep you aware of your surroundings.

Rich also shares a big idea for Lions Clubs and other community organizations to help more people access better hearing options.

Learn more: theinnerflo.ca

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23:54 - (Cont.) Michael Leung On Affordable Hearing Help Under $300

Wendy & Rich 0:00
Hey, everyone is rich Bennett. Can you believe it? The show is turning 10 this year. I am so grateful for each and every one of you who've tuned in, shared an episode, or even joined the conversation over the years. You're the reason that this podcast has grown into what it is today. Together, we've shared laughs, tears, tears, and moments that truly matter. So I want to thank you for being part of this journey. Let's make the next 10 years even better. Coming to you from the Freedom Federal Credit Union Studios Harford County Living Presence, conversations with rich Bennett. 

Here you go. It's the truth, isn't it? No, no, no. It's the truth is. 

Rich Bennett 1:00
Imagine a world where hearing technology isn't defined by stigma, high cost, or discomfort, but by inclusion, innovation, and hope. My guest today, Michael Young, is the founder of the flow group in Calgary, and he's transformed in the way people experience sound. His company has created a breakthrough in open earbone conduction technology, helping people hear clearly without the barriers of traditional hearing aids. But that's just a start. Flow's technology is giving confidence to the blind community, through improved spatial awareness, supporting dementia patients, children with special needs, and even frontline workers who rely on sound to stay safe. It's morning in the device. It's a movement toward connection, dignity, and inclusion. And what makes Michael's story even more powerful is his personal journey behind it. So Michael has turned his challenges into a mission, one that is changing lives. Today we'll dive into his story, the resilience, the innovation, and the passion behind creating a healthier stigma-free hearing experience for all. So get ready to be inspired because this is Michael Lee Young and his story is going to blow you all away into technology he's created. 

I'm just surprised that more people have not heard about it yet. But anyways, how's it going, Michael? 

Michael Leung 2:38
I'm great. I'm excellent. 

Rich Bennett 2:40
How are you? Hanging in there, man. So before we dive into flow, let's start with your story. What moments or challenges in your life led you down to pay off to create an inclusive hearing technology? 

Michael Leung 2:51
So my path has been just chaotic since as a child moving from Canada, sorry from Hong Kong, Canada. It was already a challenge you know, can speak English and have to learn the language and pull from you know hot to cold. We were actually pretty well off in Hong Kong, but when we came to Canada, we were pretty much in the low income. So 

Rich Bennett 3:18
wow. 

Michael Leung 3:20
It was a big change. My family is very traditional. Especially my dad. and they're very careful with their spending. So we wore the same clothes, you know, we had to do a rip. But it gave me, you know, that's why I had the humble beginnings. 

Rich Bennett 3:39


Michael Leung 3:43
like to spend on vacation, experiencing other cultures of the world because you know, like I think everyone should just do everything when they're young and just experience the world, you know, things I never thought I could back then because I was, 

Rich Bennett 3:59
you know, creates memories. 

Michael Leung 4:01
Exactly. So, just building me up as a person now because I've experienced so much challenges and failures and defeats, you know, especially my mom passed away when I was 11, that's what really got me in the beginning. She passed away from cancer and as a child, obviously, an 11-year-old, very traumatic, you know, was watching her go through that. And while I finally tried to, you know, make us, we didn't know what cancer was to the extent we just thought, you know, she'll, she'll recover. 

Rich Bennett 4:34
Right. 

Michael Leung 4:34
She was a great lady, my mom was the best. She was very loving and nurturing parent. My dad was more like more Sergeant, no Hanukkah kisses, no congratulations, nothing. So my mom passed a big party and died. 

Rich Bennett 4:53
Yeah. 

Michael Leung 4:53
So I was lost for a long time. I became a very, very troubled kid. 

Just over over time I just became very independent. I was like, you know, street smarts, I guess you know. 

Rich Bennett 5:09
Yeah. 

Michael Leung 5:09
But I was always a risk taker which led me into learning a lot of things on my own. I have ADHD like the highest level. I didn't know that till like last year. 

Rich Bennett 5:20
Wow! 

Michael Leung 5:22
But it made sense because I don't like reading books. I can't read a book. So then I just focus on visual or audio because it's how I learned. And when I focus on something, I'm all in 

Rich Bennett 5:36
Yeah! 

Michael Leung 5:36
right. So if I'm not, I don't care. So my imagination and my memorization skills do the roof with things I like. So yeah, the lot of challenges over time. I was kind of forced to be Catholic when I didn't really know the religion. You know so because they're like, oh, you know. If you pray, your mom will live, right. So I did that. And obviously she passed away horribly. And she lost her hair, lost her half her weight. You know, it did recognize us at the end. And I would that that that really resonated with me my entire life. And also I always wanted to make my mom proud because I did so many bad things, you 

Rich Bennett 6:22
Right. 

Michael Leung 6:23
know, in between. She was a big motivator for me to to to get the right path. And obviously took a while. I'm 40 still, right. 

Rich Bennett 6:32
Wait a minute. What? You're 40. 

Michael Leung 6:35
40, 44. 

Rich Bennett 6:36
Get the hell out of here. 

Michael Leung 6:38
Yeah. Hold back here. 

Rich Bennett 6:40
No way. 

Michael Leung 6:42
it. 

Rich Bennett 6:43
That's 

Michael Leung 6:44
I think no kids no 

Rich Bennett 6:46
Oh, okay. Well, 

Michael Leung 6:47
marriage. 

Rich Bennett 6:47
okay. Yeah. I was going to say in all honesty. I thought you were probably late 20s. 

Michael Leung 6:54
I get 

Rich Bennett 6:54
Then 

Michael Leung 6:55
that. Thank you. I appreciate that. 

Rich Bennett 6:56
Give me some of that water. You're drinking. I need that stuff. 

Michael Leung 7:01
Send you 

Rich Bennett 7:02
There you go. 

Michael Leung 7:03
something. 

Rich Bennett 7:03
Oh, 

Michael Leung 7:03
Well, 

Rich Bennett 7:04
holy crap. 

Michael Leung 7:04
put 

Rich Bennett 7:05
44. 

Michael Leung 7:05
up. 

Rich Bennett 7:05
I'm sorry. Go ahead. That just 

Michael Leung 7:07
Yeah. 

Rich Bennett 7:07
blew me away. 

Michael Leung 7:09
Yeah. So, oh, oh, so basically the, the main reason I got into it now is because of my disability. So I ended up getting a rent of the attachment. 10 years ago. That's a very severe one. So I almost lost my vision on one side. And I waited too 

Rich Bennett 7:28
Wait, 

Michael Leung 7:29
long. 

Rich Bennett 7:29
man. 

Michael Leung 7:29
Because. 

Rich Bennett 7:29
Back up. What was it? 

Michael Leung 7:31
I'm not very smart. 

Rich Bennett 7:32
Uh 

Michael Leung 7:32
You know, 

Rich Bennett 7:32
oh. 

Michael Leung 7:32
I was like, whoa, I was going to come back. You know, a couple of days. And that is a black card that came down by 

Rich Bennett 7:37


Michael Leung 7:37
right. 

Rich Bennett 7:37
lost 

Michael Leung 7:38
Never seen them in life. I was going to come back and then also my chest are hurting. So my sister was like, hey, you know, I'm going to stroke something. And then went to the hospital. You're like, your heart's fine. But your eye. You're written on the touch. So you need 48 hours. You get 48 hours. It also gives you a vision completely. 

Rich Bennett 7:54
you. How. 

Michael Leung 7:55
So I freaking out my family is crying. You know, I gotta want to be, you know, one eye. So they fixed it took four months. We need to recover, which is one of the longest rental, the attachments healing process, because. A couple of seniors and take some one or two months. For me, it's four months. 

Rich Bennett 8:12
You know. 

Michael Leung 8:13
So you know, get the sleep facing down. Special equipment. And it wasn't the end there at two cataracts areas, like complications. And then I started noticing I was super clumsy. So I would leap off three steps of stairs, fall off my face, run in the people, shoulder-check people. I would run to the walls. Like I walk into polls later. Like it's crazy. In the nighttime at dinner, like we want to restaurant. That's kind of dim. I go to the washer, but I can't find a way out of the washer. It's so dark. And I can't feel my way around. It's 

Rich Bennett 8:46
Wow. 

Michael Leung 8:46
kind of, so people have been looking for me. So they're worried, they thought something's wrong with my brain, right? So I went in, they're like, oh yeah, you got something called rat tonight. It's pygamosa, which is. genetic mutation in my eye where it eats away your peripheral so not only have tunnel vision on one side So 

Rich Bennett 9:05
Wow. 

Michael Leung 9:05
that's why I'm show their checking people on one side. I'm following and leaving upstairs. I can't see the ground I can't see anything past the certain part, right? I can't see the sky. I can't see left right now So that's why they're like oh, that's why it makes a lot of sense, right? And they're like it could travel to your other side But for now, it's okay. That's why I just go drive But um, that was probably the driving forest. I know I'm in a lot of seniors there 

Rich Bennett 9:29
Right. 

Michael Leung 9:29
But um, it may be realized that I'm like, hey, you know, like if it eats away in my central What am I gonna like I need to find something I can You know like a career, right? And also I didn't want this to be the defining factor of my life That this is the you know, this is my story So I want to rise above the the ashes and like get my butt off the you know of the couch and like get something 

Rich Bennett 9:52
right 

Michael Leung 9:52
going That's kind of where it started. 

Rich Bennett 9:55
Yeah. What I so you create it the devices 

Michael Leung 10:00
Co-create it. So so my family owns factories Asia, right? So we are pondering ideas and 

They didn't have the the structure of the means to produce what I 

Rich Bennett 10:13
right 

Michael Leung 10:14
wanted because I wanted like global 

Brand it in the future. That's what I wanted like two years ago I wanted to make this global where everybody can actually buy it at a retail store or something right so So they sent me to their connections in Asia. So then I I spoke to their connections their suppliers and their friends And then we were brainstorming different ideas They were already kind of like Steering towards something like that, but then we're just kind of tweaking out certain things and then they start giving me samples And then I just are testing them on different people and just centering around water two products and then finally decided on one right so then so I pretty much I guess cold helped and then like read like branded it into my own image in my own like product, right cuz no one 

Rich Bennett 11:00
right 

Michael Leung 11:00
else has it There's a lot of these products that they look like that. That's bone conduction But they're only for listening to music and talk of the phone. That's it. mine has an amplification Put it to use it for social interactions and it becomes kind of like a hearing aid But it's not the same thing. So now people can use this headset to talk to people in small groups big groups Watch TV and amplifies the TV, you know, so So yeah, that's why people are using this as opposed to hearing aids because it sits on the outside of your ears Nothing is in your ears, so they love this new concept that nothing is in your ears Nothing's nothing is the pressuring nothing is damaging your canal. You could be aware your surroundings Where you were and because it's so senior friendly It's lightweight one hour charge Noise reduction chip and minimize background sounds because a lot of people hate wearing hearing aids because it has background sounds Do you write and 

Rich Bennett 11:55
then high-pitched noise that other 

Michael Leung 11:57
can 

Rich Bennett 11:57
people 

Michael Leung 11:57
High-pitched noises. Yeah, I so minimize a lot of those Minimized tenitis as well. 

Rich Bennett 12:02
Wait a 

Michael Leung 12:04
minute white? It minimize tenitis or tenitis, 

Rich Bennett 12:06
really 

Michael Leung 12:06
yeah, Very 

Rich Bennett 12:07
So 

Michael Leung 12:08
small person a person but I have people that have tenitis. They hear ringing. They hear buzzing. 

Rich Bennett 12:13
Yeah Okay, 

Michael Leung 12:13
when they wear this it neutralizes that because the environment so aspect of this because it's so It uses bone conduction, so bone conduction is sound waves, 

Rich Bennett 12:22
right? Mm-hmm. 

Michael Leung 12:23
sound vibrations, right and So basically because of the design of this this headphone you're using like a natural ambience 

Rich Bennett 12:33
Right 

Michael Leung 12:33
like sounds, right? So it's not using like a heavy base or something. It's like it's it's more It's it's it's it's the sounds are not gonna be as As defined as like you know, we were like like a like a big head headset or something But it's it's it's a nice like environmental ambience kind of sound, right? So some people might not find it like that's a lot You know like it's loud. You know, but it's it's it's very clear and it's very it's good quality Yeah, it's yeah, 

Rich Bennett 13:02
for those of you listening If you actually I'm gonna tell you right now where to go if you go to the inner flow FL0. ca You can see this device and what I really like about it is it doesn't sit inside your it's said but it's like wearing I forget the brand name you see a lot of runners 

Michael Leung 13:25
ear Chuck's 

Rich Bennett 13:25
where yes, 

Michael Leung 13:26
Shucks, 

Rich Bennett 13:26
thank you Yeah, that's what it's like. It's where but it's not inside your ears like right in front of it So I guess in the way you're also you you could still be aware of everything that's going to wear your surroundings 

But would I love about this compared to hearing aids number one. I mean you're already hearing the benefits of it a lot of the things that 

Here and A's can be a pain, but here and A's are expensive as hell. Would you have, your device is not that expensive? 

Michael Leung 14:03
Under $300? 

Rich Bennett 14:04
Yeah! 

Michael Leung 14:05
Before tax and uhm, and the thing is when I talk to seniors, it, it, it, it, it, it blooms be a way how many owns hearing aids and they just refuse to wear them because they've had hearing aids before and they lost 2 or 3 pairs and this is, it's costing like $20 thousand to, to, to, you know, get these 

Rich Bennett 14:20
aids. 

Michael Leung 14:20
hearing 

Rich Bennett 14:20
Yeah! 

Michael Leung 14:21
And uhm, even though the, you know, they, they get coverage, you know, but then when they lose their hearing aids, they have to pay out their own pocket after, right? So, there's only a certain timeframe, right, that they get replacements. So, if you lose them in between or wait earlier, you have to cover it in yourself. So, and they just hate wearing them because your wax built up, and there's also irritations, some people get allergic reactions, they get, um, like, rashes and stuff, so they're like "I refuse to wear hearing aids." And not only that, we pay so much, and it doesn't work as well as it's advertised or the price is worth, right? So, they're like, let's try something else, and when I brought this to them, then now this is a new option of hearing that no one else has heard of. People are ready for a new option because their whole life, they just been hearing my hearing aids and that's it, right? 

Rich Bennett 15:06
Mm-hmm. 

Michael Leung 15:06
So, that's why this is so trendy, and I've been doing podcasts everywhere just to get this out there, and, um, and I'm preventively, I'm just going different provinces and doing events, I'm going to Vancouver doing events, mess, and hat, like, I'm traveling different places. I can only be in one place, you know, 

Rich Bennett 15:21
places. 

Michael Leung 15:21
like, somebody 

Rich Bennett 15:22
Yeah! 

Michael Leung 15:22
Travel invests to just be flying, you know, all different parts of Canada, just to promote it, and everybody's welcoming me in with open arms. And it's like, senior industry is very hard to get the trust of seniors because they get, they get, you know, they get cheated out, you know, they get like, scammed all the time, so they really put me to the test, and I show, you know, trust me with flying colors now because I go door to door, person to person, I just help people with my own time, because time is priceless, right? So they see that I'm really passionate and determined to help people. 

Rich Bennett 15:55
Well, 

Michael Leung 15:55
I just about make it money. 

Rich Bennett 15:56
I think I may blow your mind here in a little bit, but before I get to that point, uh, what's the big difference between the flow, true balance and the flow, true balance 2.0. 

Michael Leung 16:08
Yeah. So flow, true balance is my first base model 

Rich Bennett 16:11
Okay. 

Michael Leung 16:11
that I brought in. So, it's, uh, they're both one size spin-off, 

Rich Bennett 16:15
Right. 

Michael Leung 16:16
they both have an amplification, except the first one is a little bit more, um, techie, you know, guess because there's more buttons to click and hold. 

Rich Bennett 16:24
Okay. 

Michael Leung 16:24
So I found that it was not as senior friendly, so it was, uh, and I still don't, uh, it's not like I wish I never did it, because it actually opened, you know, like, other, other 

Rich Bennett 16:34
Yeah. 

Michael Leung 16:34
ideas. Big, big, big, it better, right? So, um, I felt like the media is a little smaller, you know, fitting so that the new one is bigger. Um, it also only had one, one volume setting for the amplification. You can change the volume for like listening music and talking to the phone, but then the amplification was only set to one setting. So like the moment you wear it, that's all you get. Like if you hear it, you know, that's the one setting, So I found that kind of, like, it limited 

Rich Bennett 17:02
Right. 

Michael Leung 17:02
my, my success in that, so the next one now has dual volume on both sides. You can change one side higher than the other because some, some people have one side of deafness. 

Rich Bennett 17:11
Yes. 

Michael Leung 17:12
So one side can be higher than the other. Um, the first one had a lot of background sounds, so because of that seniors either get the other, um, They don't get used to 

Rich Bennett 17:27
yeah. 

Michael Leung 17:27
it because some hearing is having, or they just don't want it. Right. So, um, I ended up finding out that background sounds would help people that are blind. So people are severely blind, profoundly blind because your site is diminished. You need your deaf sense to be next level. So now your hearing is enhanced. So now you can, the, all the background sounds that hearing impaired are annoyed of. Someone that has sight loss would use as an advantage to navigate to be alert, because you want to hear the footsteps, you want to hear the door. 

Rich Bennett 17:57
Yeah. 

Michael Leung 17:57
because you want to know what's around you. So I've been testing that on a lot of different blind on profit organizations. They're on board. So they're just testing it on people that have really severe sight loss, where it's almost completely gone. And they'll need this device to help them as an extra guy in pretty 

Rich Bennett 18:17
Yeah. 

Michael Leung 18:17
much. So that's where I put my first product because I didn't want it to just sit and do nothing. So I was like, okay. Now I think it can actually cater to helping others that maybe you want to spend a little less, and they want to just focus on just hearing what's around them. And use the background sounds as a asset instead. But my second product is the one that's selling like at a higher volume. So in one month, I sold going to my first one year. So it took what? 

Rich Bennett 18:47
Wow. 

Michael Leung 18:48
So that's crazy, right? So people pre-ordering people and I have two or three senior homes every week. I got events on weekends, and people are just buying them by, you know, like before I had like me one or two seniors per location had one of my first one. Now I have like five to ten or 12 people that have like the second one. So it's tripling in numbers. They're only like, so because of how much upgrades we put into this, because of the dual volume control, the extra comfort, the one button to turn it on, it's much easier. 

Rich Bennett 19:25
Right. 

Michael Leung 19:26
Just one sliding button. I got that like here, one sliding button and you turn it on like this. And it's like power on and then you just put it on your head. It amplifies everything and you control. The volume on both sides to your desired volume. And that's it. That's all you need to do to actually use it as a hearing aid, as a hearing device. Just off to people. And it is not like you need to click buttons and hold buttons like my first one, right. 

Rich Bennett 19:52
Yeah. 

Michael Leung 19:53
So my first one a lot of holding and clicking, and no matter how long you work with seniors, they get confused. Right. So especially if you want to mention stuff, right. Similar the better. Right. 

Rich Bennett 20:02
Yeah. 

Michael Leung 20:03
So, so they love the simplicity of this affordability. It delivers results. And it's like the moment they put it on, they see improvements. Right. And I would say about 85% of seniors that work with do have improvements and there is 15% that won't because there is limitations to everything. And it is a case by case scenario because some people just have really bad hearing, right. To severe to profound so if they put this on, they're not going to hear a single thing. This even the hearing aids are kind of not even picking up. So imagine using this right. So we found out if you combine the two. It turned it into super like super mad device now. So some seniors actually found it re-enhanced everything all over again that if they had hearing aids that had some missing aspects where they can't hear from a distance or it actually re corrected everything because now you got this enhance been over top of your hearing aids, right. And that's only for some seniors that are OK with wearing two. 

Rich Bennett 21:04
Right. 

Michael Leung 21:04
There already 95, 93 there like I just want to hear. I don't get the word 10 of them. Right. So and then there's something that's like I absolutely will not wear two devices one or one so so that it works without hearing aids or it doesn't. Right. So yeah. 

Rich Bennett 21:18
So what is the flow true blue. 

Michael Leung 21:22
True blue is is a blue to trace sever. 

Rich Bennett 21:25
OK. 

Michael Leung 21:27
So I notice a lot seniors were blasting their TV you get noise complaints, you know, max maxing it out so they get families annoyed and neighbors. So this transsever when you put when you connected the TV now it you use that as a new Bluetooth. Right. Because this is especially for seniors that have TVs that don't have Bluetooth. Is it so old or the other TVs are compatible with this new, 

Rich Bennett 21:50
brilliant. 

Michael Leung 21:50
And there are TV TV's up there. So I'm going to watch TV cinematically because the sound there you know, 

Rich Bennett 21:57
right. 

Michael Leung 21:57
He sounds going directly into that phone and they could sit there watch TV all day at mute mute the TV knows nothing. No one's going to get noticed anymore. 

Rich Bennett 22:05
Brilliant. 

Michael Leung 22:05
A lot of people are like that. 

Rich Bennett 22:07
Wow. 

Michael Leung 22:07
And someone can still watch with them too. So I like the muted. No one else going to watch TV. Right. So they can mute it. They can hear everything and the person next up can turn up the volume and still watch TV. Right. That's on lower volume. So it just makes everyone happy. The morale is up everywhere. Right. 

Rich Bennett 22:24
And when did this not what not the true blue, but when did the that not the true balance went the first one. When did that come out 

Michael Leung 22:36
about two years ago. 

Rich Bennett 22:37
years 

Michael Leung 22:37
So it was 

Rich Bennett 22:38
ago. 

Michael Leung 22:38
my two year anniversary like last 

Rich Bennett 22:40
So 

Michael Leung 22:40
week. 

Rich Bennett 22:40
this is Oh, God. Well, wait a minute. God, you already 

Michael Leung 22:43
it. 

Rich Bennett 22:43
wrote Good one. Holy cow, dude. You you are rolling man. Are 

Michael Leung 22:48
Yeah. 

Rich Bennett 22:48
you in Calgary? 

Michael Leung 22:50
I'm in Calgary. 

Rich Bennett 22:51
All right, so here's a, and I don't, you've been on a lot of podcasts. And I don't know if anybody's ever asked you this or not because one of the oldest organizations out there, but they're known as the Best Cups Secret. And I've been a member for, oh my god, 26 years now. And I know there's a couple around you. Have you gone to any of the Lions clubs yet? 

Michael Leung 23:18
Oh, I heard of Lions Club, but so in, in Calgary, there's like maybe like 12 big senior friends. I've hit pretty much all of 

Rich Bennett 23:29
them, uh-huh, 

Michael Leung 23:30
like Chartwells and like, I don't know, where are you from, the States, sir? 

Rich Bennett 23:33
Yeah, I'm in Maryland. I'm on, I'm on in the 

Michael Leung 23:35
Oh, 

Rich Bennett 23:35
state. 

Michael Leung 23:36
okay, okay. So there's a couple of Lions clubs here. 

Rich Bennett 23:39
right, I know you got Bears Paul, and I think Calgary 

Michael Leung 23:43
There's, 

Rich Bennett 23:43
properties. 

Michael Leung 23:45
Yeah, there's a Bears Paul there, um, I've just got to do a different C ohms and then they're reintroducing each other's locations. I've got a pretty busy next two months, just like doing senior events and uh, and community halls, like I do live and your events. You know, just to promote it to people all ages, not just seniors, because then I can actually promote it to young children, labor workers. 

Rich Bennett 24:07
All right, so 

Michael Leung 24:08
is this for everybody? Yeah, so it just happens in this industry, but it really works for everybody. 

Rich Bennett 24:13
Michael, I'm giving you homework now, brother. So, uh, here's why we're the, which, I don't understand why Lions Clubs are the best kept secret, but Helen Keller challenged the clubs years ago, and the organizations over a hundred years old now, are main focus, vision and hearing, and when when I saw your product, I was excited because we get requests for hearing aids all the time. We, we do the, uh, hearing screening and vision screening that will help people that can't afford hearing aids or eye glasses, and that's not just us. That's Lions throughout the world. Lions International is one of the largest service organizations out there, and I guarantee you, if you talk to one of the local clubs there and tell them you want to get in touch with somebody from International, this thing will blow up. I mean, to the point to where you're going to be like rich, what did you do to me? I'm not getting any, 

Michael Leung 25:17
because 

Rich Bennett 25:17
I am extremely busy. I mean, you're talking 

Michael Leung 25:20
I don't even 

Rich Bennett 25:20
about, 

Michael Leung 25:20
sleep much now, so it's okay. 

Rich Bennett 25:22
What's that? 

Michael Leung 25:23
even sleep now. So it's okay. 

Rich Bennett 25:26


Michael Leung 25:26
It's 

Rich Bennett 25:26
don't 

Michael Leung 25:26
just supposed to be a vampire. 

Rich Bennett 25:30
But I mean, this is a worldwide organization, and they're always looking for things like this. And 

Michael Leung 25:37


Rich Bennett 25:37
mean, that's why when you said, of course, we do, and we don't just look for seniors, it's also kids. I can't tell you how many requests that we get for kids in elementary school, even earlier than that, pre-K, and seniors that either need hearing aids or the other, and here's the other disadvantage with hearing aids. And I'm sure you know about this, they get lost a lot, because they keep getting smaller and smaller. And, yeah, that noise, oh man. 

Michael Leung 26:14
Seniors, their ears are a little different because it's, you know, it's softer, like the things can fall out easier. So even if they've rolled it in, they have to re-bolded it over and over. 

Rich Bennett 26:24
Yeah. 

Michael Leung 26:25
They just go for a little dance, and then the people are picking up hearing aids on the ground. So it's like, you know, like my close has been towards a senior executive, that's how she got me into the industry, and she tells me all the stories, how they have like, you know, the senior dads and stuff. And then at the end of that, like all these hearing aids stuck in the carpet. And it's just like hanging there. And seniors don't even really lost it, and and I've had seniors where they're testing my product, and they pull up their hearing aids, they pull up the wire out, too, backs in. It's just so finicky. 

Rich Bennett 26:54
Oh yeah. 

Michael Leung 26:55
She's like, what do I do? I'm like, I think you just broke it, but sorry, you know, but and it's like, in fact, to like, um, talking to like Lions Club and stuff, like, I think I went, no, I didn't go, I went to one in BC, but some places they shut me down right away in the beginning, because they didn't know anything about me. So now I've built this new resume, and, uh, you know, do Dragon's Den addition next year too. So Dragon's N TV shows, a big TV show, right. 

Rich Bennett 27:21
Who is it? 

Michael Leung 27:22
and Dragon's Den. It's a TV show, two, three million people watch it, and there's a Dragon's Den, every country in the world have their own Dragon's Den. 

Rich Bennett 27:31
Really? 

Michael Leung 27:31
Kind of like Shark Tank. So it's kind of Shark Tank 

Rich Bennett 27:33
Uh, 

Michael Leung 27:33
where you bring your product, investors, you gotta 

Rich Bennett 27:36
yeah. 

Michael Leung 27:38
convince them to invest in you, right? So just getting the airtime for me would be great, right? 'Cause I don't, like, I don't want to share too much of it, 'cause I'm just doing what I can. Like I'm doing, I had a couple other TV shows I'm doing, that's gonna air next year. It's gonna be on all, like streaming platforms. It's a big one. I finished it in Miami, it's called Legacy Makers. 

Rich Bennett 28:00
Okay. 

Michael Leung 28:01
So that one has a lot of celebrities that's also featured in it, and then 500 entrepreneurs like myself globally, that got chosen to be on the, 

Rich Bennett 28:09
Oh, nice. 

Michael Leung 28:10
So that's gonna be our next year. I'm gonna promote it when it comes, but yeah, podcasting like magazines, I've been doing just like anything for myself out there. And I find that there are some locations, don't matter how much you convince them is the greatest thing ever. They will either shut you down for their own reasons, because some actually are very loyal to hearing companies, 'cause maybe they have a contract with 

Rich Bennett 28:37
them. 

Oh, 

Michael Leung 28:38
They make a commission, right? So then automatically, they're like, oh, sorry, we're hearing a company that comes in. That I got, but then I give them the whole speech about that seniors, everyone has the right to know about other products out there 

Rich Bennett 28:50
right. 

Michael Leung 28:50
that no one is forced to buy hearing aids, right? So I tell them like, hey, like all these other places of hearing aid companies come to them, and they all welcome me, and then all of a sudden they're like, oh, okay, so they're like, yeah, come in now. And it's like they change the narrative, right? 'Cause everyone else is 

Rich Bennett 29:05
Yup. 

Michael Leung 29:05
not letting me in, right? Before, in the very first, when I first started, I got shut down quite a few times, it was very, it was very demotivating. And it's funny how things come full circle. 'Cause I won't say the name of the company, but when I first started, they were actually managing my dad's place. My dad lives in a subsidized housing, so he paid 500 bucks a month, got the best subsidized. They ran the place and my dad sent me to them, and then I set up a meeting. They're like, oh, come meet us. The day I went, they had no idea that this meeting wasn't even happening, so no one even set it up. 

Rich Bennett 29:42
Jeez. 

Michael Leung 29:43
Someone came out and said, okay, I'll hear you up, and then he passed out like two minutes during my presentation and snoring. 

Rich Bennett 29:51
Oh 

Michael Leung 29:52
god! 

Rich Bennett 29:52
my 

Michael Leung 29:52
And then it's so rude, and then he's like, yeah, let's give you your brochure. I'll give it to the higher up and then never happen. And later I realized that there was an article saying that this company is gonna get in some legal troubles 'cause they're abusing seniors. So I was like, okay, that makes sense. Because what I'm trying to do is help 

Rich Bennett 30:12
seniors. 

Uh-huh. 

Michael Leung 30:13
And they may sound like I'm invading their privacy or like, disturbing their time, you know. So I felt like they didn't care enough for the seniors, and it's funny how the new company that took over, I end up working with them, now they're my partners. 

Rich Bennett 30:26
Nice. 

Michael Leung 30:26
So the new company that took over were my partners, and it's just coming full circle, and I have a warehouse that's directly behind the first company that shut me down. And I'm just like, building behind them and they're gone. 

Rich Bennett 30:39
Karma. 

Michael Leung 30:39
So it's karma, right? So I'm like, wow, it feels pretty good. It's just hard work and things are just, you know, good karma's going back, right? 

Rich Bennett 30:47
Wow. Alright, so when you launch this business, essentially, she'd say, when you're getting ready to launch it to now, what's been the biggest challenge for you? 

Michael Leung 31:02
I think the challenge was, like, just need to evolve, and you need to listen to feedback from seniors, 'cause when my first product was kind of like, not performing as well, I was kind of game worried, because of my own own, like, are people gonna want this? It wasn't until I brought in my second one, which was like the launch, it was like in September. I knew that leading up to it, people were wanting something, like, my first project, they like the whole technology behind it, but they wanted more simpler, more senior-friendly. They wanted the volume control. They wanted the background sounds minimized, so this new product has it all. It has everything built in, right? So now minimalistic background sounds, dual, line, control, two, one hour charging, right? So first of all, it's two hours, that's one hour. So shorter charging, eight to 10 hours usage, one button to turn it on. And then, you know, obviously you have the, you know, the volume underneath, right? Bluetooth compatible. So now you can use it for talking the phone. You can use everything, shocks gives you. Plus, now you got this amplification on top. So that's why there's value to this, right? 

Rich Bennett 32:10
All right. 

Michael Leung 32:11
And because I feel like that that was the biggest hurdle for me to just keep staying on top of things and keep people interested before they lose their interest right so now I have this new product that everyone's really interested. So that's why I'm just riding the ball horn and just like I got like I get this everywhere. I got like you know like an exposure everywhere. So that's why I'm doing some really big podcasts that's coming up. Some of them are like the upper percent. 

Rich Bennett 32:35
Yeah. 

Michael Leung 32:35
So I'll pay a little extra just to get on those big ones. So get millions of people listening right so. And I feel like podcasting really does help. So 

Rich Bennett 32:46
Oh, 

Michael Leung 32:46
when I start doing more podcasting the volume or we're coming into the website. But I was just turning that into actual sales and and when I do presentations, I never forced, you know, I never, I'm never like very pressory. I let them think it over with their family. Make sure they really like it and use it because I don't want to probably laying around no one use a collect us right like and so I tell them and I urge seniors to get support from their family and the residents to kind of encourage them to use it. And the great thing is that we actually getting grants to that the 

Rich Bennett 33:20
nice. 

Michael Leung 33:20
grants are actually going to help help the low income seniors get free or very discounted headphones because they have nothing to use 

Rich Bennett 33:27
Right. 

Michael Leung 33:27
right so now they have something to use. So two partners in in Calgary were partnered up with their family sign contract. That's great. You know, so we're going to take those funds and distribute it to to just certain locations first and then have this research project and monitor how well they're doing with it and then start getting more and more locations right so. 

Rich Bennett 33:50
Mm 

Michael Leung 33:50
Bigger, 

Rich Bennett 33:50
hmm. 

Michael Leung 33:51
bigger, bigger grants hopefully right so that's that's the goal is the really help moving comes seniors globally right because everyone in most people in the world are low income right 

Rich Bennett 33:59
Yeah. 

Michael Leung 33:59
medium income low income right so. That's my goal and I know here is will never achieve that because they're just so expensive right so. 

Rich Bennett 34:09
The alright so with your product because with hearing aids when somebody gets a hearing aid. I don't want to say all of them. I think they're supposed to they go to the doctor to get it fitted and get it. What do you call it synced up or where they're out of 

Michael Leung 34:26
now. 

Rich Bennett 34:27
Now with yours that they don't have to do that there right. 

Michael Leung 34:32
Nope. So no, yeah, they just they come to my events and they they I test them all you know in groups you know after I do my presentation and if they all get to where they're all going to listen with 

Rich Bennett 34:44
Right, 

Michael Leung 34:44
it. and talk talk to each other and then they can use that as a you know analysis where they want to buy it or not right so. And 

Rich Bennett 34:52
the 

Michael Leung 34:52
so 

Rich Bennett 34:52
products 

Michael Leung 34:53
far I've been working 

Rich Bennett 34:54
to 

Michael Leung 34:54
Yeah. Yeah. Yeah for years now I've never had any returns I haven't had really any defects so people as long as they really take time to use it 

Rich Bennett 35:03
yeah. 

Michael Leung 35:03
and learn because last years are kind of like I don't like technology. So but there are a lot of them are now starting to willingly want to learn so as long as they don't shut down the whole idea like I don't want to do anything new I just want to be left alone you know some of the word like that. But see now more more of them they see more more seniors are wearing it now they're like okay maybe I'll I'll try it right because it can't be that bad if Bob's wearing it right so. yeah so. And I do find that they come in clusters there's like big groups of senior men that will come but 95% of my events are women like either all women or there's one guy and it's like 40 people as they one due to dudes and I found out because men are prideful 

Rich Bennett 35:46
Yeah, 

Michael Leung 35:46
you know they're prideful. I don't want to admit we're deaf and then the women would be like hey can you come to room so and so after you then come see my husband because he's in the room waiting for you to try this. i'm like ok so I just noticed it was like and there are like five of the husbands are all like telling you to come up privately i'm like hey you know I got I got other events too but I'll come back tomorrow right so it's kind of funny that way. 

Rich Bennett 36:08
All right so now I know I know down here for veterans we have you know like American Legion's and VFW's is there anything like that up in Canada that you can 

Michael Leung 36:19
because 

Rich Bennett 36:19
go to 

Michael Leung 36:19
yep. 

Rich Bennett 36:20
Okay. So. 

Michael Leung 36:21
The war veterans right war veterans yeah yeah yeah Legion's as well 

Rich Bennett 36:24
yeah okay have you been to 

Michael Leung 36:26
that 

Rich Bennett 36:26
any of 

Michael Leung 36:27
I have it, it's on my list, because it was, I was going to some doors, in the beginning, 

Rich Bennett 36:33
yeah 

Michael Leung 36:33
where, where we started, and I got checked out, 'cause I think in a way was, right. So now I feel like I've got two years of experience now, I have, like, these, I work with people at the mention, I work with autism, I, I have the indigenous community now, relating to me, 'cause I'm a sponsor on the, uh, CCIB, which is, uh, um, it's like, um, with Canadian, Council of Indigenous Business, right? So, everything I'm thinking of, 'cause I feel like the indigenous community could benefit from this as well, because it's such a big community, um, they don't work with everybody, like, all the time, 

Rich Bennett 37:05
right. 

Michael Leung 37:05
so you have to be a trusted member, um, especially, you know, not the part of the community, so, um, but they, they welcome you too now, so it's kind of nice, um, 'cause they see the benefits of this. I work with autistic children, and they find that they learn easier with it, they have fun learning, it's because it's so trendy and cool-looking. 

Rich Bennett 37:24
Yeah. 

Michael Leung 37:25
Um, and it's affordable, right? Parents don't have to pay so much money for hearing aids, and they don't need to get tested, and the moment they put it on, I just really like the second product, because it has the dual app, uh, dual, while you control so you can just play with it, it can be a low medium high and just play with it, so, um, the first one has limitations, but, like I said, it's going, you know, I've tried steer towards the blind community, and also, so now it's got hearing and the blind community have one, one product that they're going to have, right, so, 

Rich Bennett 37:54
dude, I wish you were down here, 'cause I would get you hooked. So many groups, man, 

Michael Leung 38:00
is 

Rich Bennett 38:00
actually, it okay if, 'cause I seriously, I wanna contact, 'cause people from the States can buy your product, right? 

Michael Leung 38:09
Yeah, they can, they could, I actually, I have 120 countries I've opened up to on my website, so if 

Rich Bennett 38:15
Nice. 

Michael Leung 38:15
they buy, I can ship it. So you simply pay the shipping and readjust it to the currency, and I have a referral program for, like, people, so I can talk to you after and just give you a referral program, so 

Rich Bennett 38:26


Michael Leung 38:26
yeah. 

Rich Bennett 38:26
ain't worried about 

Michael Leung 38:27
Residualing 

Rich Bennett 38:27
that. 

Michael Leung 38:28
them. 

Rich Bennett 38:28
Bring something good, and with, as long as I've been in the Lions Club, this is something that I think is definitely needed. And if it's okay with you, I'm just gonna start. 

Michael Leung 38:38
Oh, thank 

Rich Bennett 38:39
To 

Michael Leung 38:39
you. 

Rich Bennett 38:39
mint in your business, I mean, all the places I know of. 

Michael Leung 38:44
That would be excellent, yeah. I'll even send you, like, a demo, so then you can have it to show people, and then that'd be my way of like, for 

Rich Bennett 38:54
it. 

Michael Leung 38:54
you to 

Rich Bennett 38:54
Oh, that would be great for some 

Michael Leung 38:56
try 

Rich Bennett 38:56
of the events we have, Dan here. 

Michael Leung 39:00
Yeah, so, you know, you can be in charge of it, you know, and that's for you, and you can help me with that, 

Rich Bennett 39:05


Michael Leung 39:05
right? 

Rich Bennett 39:05
will be your salesperson here. 

I mean, I'm a member of the Legion in the Lions Club and several other clubs. Dude, I'll get you 

Michael Leung 39:17
you. Hey, 

Rich Bennett 39:18
hooked. I'll get 

Michael Leung 39:19
you're the man I've been looking for. 

Rich Bennett 39:21
No, I told you, man, when I saw this, it's like, I saw hearing. That's the first thing I saw. It's like, "Oh my God, I got to talk to him because this is something that is needed." And especially because of the cost of hearing aid. Hearing aid cost is ridiculous. And you, man, a Bluetooth. 

Michael Leung 39:44
It's, yeah, underserved communities, 

Rich Bennett 39:47
Yeah. 

Michael Leung 39:47
actually. It's people, you know, the government's still focused on so many other things, and when they see people like us to have, you know, drive and socially-impact, 

Rich Bennett 39:57
Mm-hmm. 

Michael Leung 39:58
you know, products, suddenly, they'll open their wallets and start giving grants, and you know, like, but they don't want to handle it, so you know, they'll be like, "Hey, you guys handle it." But then for us, it's like, we see, there's so many seniors and so many people with disabilities that don't have the ability to purchase something like this. And that's what drives me to help, is I see the remarkable result in front of me, right? And I see people, like, I see some of them are in tears. Some of them are like, "Oh my God, I don't have to not hear anymore. I can't hear my grandchildren. I can't hear the birds tripping." And it's like, "Well, they hear that." And it's like, "Wow, it's 

Rich Bennett 40:29
Oh. 

Michael Leung 40:29
like life has changed for them, right?" So it was like a million dollar, you know, suddenly a million dollar smile. 

Rich Bennett 40:34
Yeah. 

Michael Leung 40:34
And it's just so affordable. It's just like such a small investment for something so life-changing, right? 

Rich Bennett 40:40
Oh, and I got a lot of people down here. I can test it on too, that have hearing aids, so man, I'm, yeah, I'm really looking forward to this. So what's the 

Michael Leung 40:50
We 

Rich Bennett 40:50
next... we 

Michael Leung 40:50
do, 

Rich Bennett 40:50
do. Big thing, from Michael Lee Young. 

Michael Leung 40:54
...the next big thing, right now, I'm just focused on, um, just, uh, exposure 

Rich Bennett 41:00
Right, 

Michael Leung 41:00
is my thing, um, online, is my next thing. Uh, I've actually built another website, so I have a .com and a .c now, so, not once per Canadian and once per US and international, so I found out that could help the online, 

Rich Bennett 41:16
yeah. 

Michael Leung 41:16
you know, uh, search, search engine better. Um, and then, of course, a couple years later, I work on another one that's gonna be more enhanced, right? But for now, the second one is what it is, Triflo Treballas 2.0, and that's 2.99 Canadian, put it in the + 

Rich Bennett 41:32
Mm-hmm. 

Michael Leung 41:32
tax. So, um, yeah, I think it's, 

Rich Bennett 41:37
it's, it's very 

Michael Leung 41:37
It's 

Rich Bennett 41:37
inexpensive. 

Michael Leung 41:38
definitely light-changing. It's very inexpensive and one day I hope it'll be at a Walmart, fast-by-target and, you know, I'm already kind of in talks with some, some retails. But, I don't want to rush it too much out on that end, so I want to grow 

Rich Bennett 41:49
Yeah. 

Michael Leung 41:49
it. Organically, 

Rich Bennett 41:51
like, step by step. 

Michael Leung 41:52
Yeah, that's why I don't go on an Amazon, because I know Amazon can destroy a brand. So if you, if you want to grow a brand, you work hard and you work community, community, community, and they grow our words that people see the love and respect you, not just throw it on the Amazon, just hope for the best, 'cause competitors will eat you alive. 

Rich Bennett 42:09
Well, here's the other thing that you're doing that's smart. You're, you're getting out there, you're putting your face to the brand, which is something a lot of people don't do. And when people do that, they're going to trust you, and they're going to trust the brand. So I, 

Michael Leung 42:26
Especially, 

Rich Bennett 42:26
I got to commend you 

Michael Leung 42:27
especially having a disability, right? Especially because I have a site problem, so they, they 

Rich Bennett 42:31
for, 

Michael Leung 42:31
resonate. 

Rich Bennett 42:31
uh-huh. 

Michael Leung 42:32
And I talk about my life issues, you know, I talk about diction, I talk about like subordinate, subordinate, the, you know, discrimination, financial, hangout, bankruptcy, like everything. I'm an open book is I feel like everybody has those problems at some point in their life, mental trauma, you know, like everything, right? So it's good to like share things about your personal experience and that you'll come to them. So that other people can can be inspired, 

Rich Bennett 42:58
right? Yeah, and you mentioned addiction, so how long have you been in recovery now? 

Michael Leung 43:03
Um, so the addiction part, I guess it's more, it's more alcohol, 

Rich Bennett 43:08
right? 

Michael Leung 43:08
So, you know, the, you know, the other stuff is more like, as a teenager, 

Rich Bennett 43:13
you know, 

Michael Leung 43:13
then there was, I think the addiction was more, the drink, the lie of drink, like, every day, and like, through depression, 

Rich Bennett 43:20
Mmm 

Michael Leung 43:20
you know. 

Rich Bennett 43:20
hmm, 

Michael Leung 43:20
I was sort of like financial problems and it became too far where I drank all my money away, so this guy and I was lost my house, my car, um, just bad investments, trusting around people. So, and my ex-girlfriend of like 12 years, even though we broke up, we're still close friends, and she changed me a lot, you know, 

Rich Bennett 43:41
yeah. 

Michael Leung 43:41
so even though we broke up, during that period, like last year, I drank a lot. And then suddenly, I decided to just quit drinking culture. He'd been almost 11 

Rich Bennett 43:50
overdose. 

Michael Leung 43:50
months 

Rich Bennett 43:50
Good for you, 

Michael Leung 43:51
I just decided that I didn't want to take down this heart, you know, this, this business I'm working on. I don't want to show up on podcasts, hungover. I don't want to show up on events hungover, you know, so 

Rich Bennett 44:03
Martin. 

Michael Leung 44:03
I just want to put all my all into it. And I think it's, the success is turned into my new, you know, my new, uh, 

Rich Bennett 44:09
your new addiction. 

Michael Leung 44:10
My new, yeah, my new, you for you, you know, 

Rich Bennett 44:13
it's funny, man, because when you, when you have your own business and you see it start to succeed, you become a workaholic, which is, I guess, which is an addiction as well, because when I started my business, it was hard because I left a company and a field, I was in the IT field in radio. So I left that field to start it when I have to podcast, but my website, it was nerve wracking at first, and I remember I was just buying like 30 packs of beer, I'll be sitting here drinking all day, and if my wife wouldn't have gotten on my ass, well, number one, I probably would have been dead by now, if not from the alcohol probably from her, uh, 

she, 

Michael Leung 45:08
I've heard this before, 

Rich Bennett 45:09
you know, listen, I'm, I said, Hey, 

Michael Leung 45:11
you 

Rich Bennett 45:12
took me a long time to learn how to sleep with one eye open, man, ah, I said, before I get to my last question, is there anything you would like to add, 

Michael Leung 45:23
I think maybe just like tell the viewers their audience that anything's possible, there's so many challenges in life that you think you doubt it out, but I thought I was doubted out, if I had a couple of new death experiences, just being thinking on loss and just digging my deeper hole and just overbearing myself, but there is a lie at the tunnel, even as a blind person. I feel like you really need to find something you love to do, like you need to find that passion or else you can't just pick a product and use whatever it is. This is something I'm really 

Rich Bennett 46:04
gotta 

Michael Leung 46:04
dedicated 

Rich Bennett 46:04
believe, 

Michael Leung 46:05
to and I find love, 

Rich Bennett 46:06
yeah. 

Michael Leung 46:06
you just find joy in helping people, and find something that's new and exciting that no one else has done. So it's always good to find something that everyone else is doing and that's why people are so interesting because everyone's like "I never heard of this, never heard of this." I'm not like "Oh, I've heard of this, so I've heard of this." But it's different and it's new and it's just something everyone wants out there and I'm trying my best to put it out there. So yeah, you can help me for sure. I know, you have a radio voice, that's why I kind of felt like you probably were part of a radio before. 

me be rich for a minute." 

Rich Bennett 46:42
"Let The thing is too, and you mentioned earlier, that you're not married, you have no kids. And I think the reason everything is changing for you, you quit the drink and everything is looking good, you have a very successful product and that product is your baby right now. 

Michael Leung 47:03
Yes, 

Rich Bennett 47:04
That's your 

Michael Leung 47:05
it 

Rich Bennett 47:05
kid. 

Michael Leung 47:05
is. 

Rich Bennett 47:06
Well, hell, you are, you've seen it grow within a year from the first one to 2.0. 

Michael Leung 47:10
[laughter] 

Rich Bennett 47:11
I mean good Lord, when's 10.0? [laughter] 

Michael Leung 47:15
It's a steep, it's a steep, it's a steep eat of them and it just goes 

Rich Bennett 47:19
the... Yeah, 

Michael Leung 47:19
to 

Rich Bennett 47:20
it's 

Michael Leung 47:20
like a futuristic robot or something. [laughter] 

Rich Bennett 47:24
Wait until that thing becomes the thought, "Oh God, wait until it starts telling you it knows everything Michael." 

Michael Leung 47:31
Oh, oh, 

Rich Bennett 47:32
oh. Oh, God. Actually... One quick question, I just thought about this. With the 2.0 or the one later on, is it voice activated? 

Michael Leung 47:47
name? Voice activated? 

Rich Bennett 47:49
You know, like, 

Michael Leung 47:50
No, 

Rich Bennett 47:50
I want to say her 

Michael Leung 47:51
noise 

Rich Bennett 47:51
Like 

Michael Leung 47:52
recognition? 

Rich Bennett 47:52
Lexi? 

Michael Leung 47:54
Ah, it has... So it does have a voice recognition for the first one? 

Rich Bennett 48:01
Oh! 

Michael Leung 48:01
You tell it like the YouTuber... 

Rich Bennett 48:05
Right. 

Michael Leung 48:06
Yeah, yeah. So, and it has a robot that talks to you, like Power Up and Power Up. You know, Indoor Mode, Outdoor Mode. This actually has an Indoor Outdoor Vocal Mode too, it's an Environmental 

Rich Bennett 48:16
Oh, 

Michael Leung 48:16
Mode. 

Rich Bennett 48:16
wow! 

Michael Leung 48:17
Changes the environment during, right? So, if you're outside it will change the environment you're in. So it has the extra 

Rich Bennett 48:23
That's 

Michael Leung 48:23
feet. 

Rich Bennett 48:24
smart. The first time I've seen anything like that was on... It was my brother's pickup truck, his radio. Because you put the windows down, the noise gets louder, while the radio volume started going up on it too. So, oh, man. Oh, God, people, people! Come on. Anybody that has hearing aids or needs them, please, please, please, check out Michael. Check out the flow group first. And it's the innerflowfLO. ca. And soon to be dot com, too. 

Michael Leung 48:59
Where both are 

Rich Bennett 49:00
Oh, 

Michael Leung 49:00
they? 

Rich Bennett 49:00
the birth... 

Michael Leung 49:01
The both available 

Rich Bennett 49:02
Okay. 

Michael Leung 49:02
now. Yeah, the cons always been there. The CA I just put up three days 

Rich Bennett 49:06
ago. I knew that. I was just testing you, man. I 

Michael Leung 49:08
wanted to... 

Rich Bennett 49:08
just 

Michael Leung 49:08
You're the first one that knows it, actually. You're the first podcaster that I've told you. 

Rich Bennett 49:12
Oh, really? Oh, 

Michael Leung 49:13
Yeah, 

Rich Bennett 49:13
damn. 

Michael Leung 49:14
because I did one five days ago, so they don't know 

Rich Bennett 49:17
Yeah, 

Michael Leung 49:17
yet. 

Rich Bennett 49:18
damn, there. I do feel 

Michael Leung 49:19
CA. 

Rich Bennett 49:19
special. [laughter] 

Michael Leung 49:20
Yeah. 

Rich Bennett 49:20
All right, so 

Michael Leung 49:21
Things 

Rich Bennett 49:21
Michael. 

Michael Leung 49:22
happen for reasons. 

Rich Bennett 49:23
I don't know what this last question is going to be because this is something I'm doing differently. So pick a number between 1 and 100. And we're going to see if it aligns of what we've been talking about. 

Michael Leung 49:36
Um... 

Rich Bennett 49:39
8. 

Michael Leung 49:41
[laughter] 

Rich Bennett 49:41
Why number 8? Are you a Cal-Ripkin 

Michael Leung 49:44
It's 

Rich Bennett 49:44
Fin? 

Michael Leung 49:46
an Asian thing. Chinese people love number 8, so how do they say pick a number? I would say 8. 8 means... 

Rich Bennett 49:52
Infinity. 

Michael Leung 49:54
Nope, 8 in Chinese, like positive. It just means, um... gewoon. It just means like good wealth and prosperity. [laughter] Yeah. So all my ads, all the maven, it just means, you know, you're going to do wealth in light heaven. Right, it's like a lucky number 8. I 

Rich Bennett 50:11
like that. 

Michael Leung 50:11
Yeah, so. 

Rich Bennett 50:12
And actually, this is a good question. In a way, this goes with what we were talking about. So, if you could instantly acquire one new skill or talent, what would it be and how would you 

Michael Leung 50:28
use it? Mmm, what do you skill, eh? 

Rich Bennett 50:33
Or talent? 

Michael Leung 50:34
That's a tough or talent because I have a lot of things I don't know what to do, so I don't know how I would use it because I can't swim, so I was always like, "Oh okay, if I can learn how to swim, maybe I can do that." You know, like being a lifeguard saves some people. I don't know, is that that's actually one thing I really wish I could do, is I could swim, but I have asthma, but then, uhm, and because I, uhm, I had a fear of swimming, I had a really a big accident when I made one. 

Rich Bennett 51:00
Oh. 

Michael Leung 51:00
My best friend pushed me off the diving board, I crashed into the water, it was drowning, so then I got scared of water, you know, I, I don't know how to swim, I had float, I get, like, you know, I, I freak out, even with a live jacket, it's crazy, so it's my biggest fear. 

Rich Bennett 51:16
You know what? That, that may be something to try to overcome, and I'm thinking to find out if the true balance, how well it works in water. 

Michael Leung 51:29
There is actually ones in the water now. 

Rich Bennett 51:31
Oh, come on, man! 

Michael Leung 51:32
There's, but they, they can't talk to people, like, it's just for real. So it's one, so mine is water-resisted but it's a mid grade. So you can't submerge. 

Rich Bennett 51:42
Right. 

Michael Leung 51:42
Splash, you can sweat, but there's one in the world that, I think it's like my jawline or something, there's other friends. So that's focused on just swimming. Well, obviously we can just swim and just go underwater. 

Rich Bennett 51:54
Right. 

Michael Leung 51:55
You know, they won't get fried, 

Rich Bennett 51:57
Yeah. 

Michael Leung 51:57
because that'd 

Rich Bennett 51:58
Yeah. Let's 

Michael Leung 51:58
be a 

Rich Bennett 51:58
see you 

Michael Leung 51:58
scary 

Rich Bennett 51:58
want to be 

Michael Leung 51:59
thing, 

Rich Bennett 51:59
doing his swimming and-- 

Michael Leung 52:00
right? 

Rich Bennett 52:00
Nope. [Laughs] 

Michael Leung 52:01
Yeah. Yeah. Right in your temple area. 

Rich Bennett 52:04
Yeah. 

Michael Leung 52:04
You're 

Rich Bennett 52:05
Oh. 

Michael Leung 52:05
an upper scholar, you're 

Rich Bennett 52:06
Oh, 

Michael Leung 52:06
right? 

Rich Bennett 52:06
yeah, that would not be pleasant. That would not be pleasant at all. 

Michael Leung 52:09
That would not, that would be a lot of lawsuits, 

Rich Bennett 52:11
Oh 

Michael Leung 52:11
yeah. 

Rich Bennett 52:11
God. Well, Michael, I want to thank you. Best of luck to you, man, because when I saw this, it's like, oh my God. Yeah. This is something that is needed. And I have a funny feeling that within-- I want to say within five years, shit. You're going to be traveling all over the world selling this. And it's just going to be blown up and you're going to be able to find that instructor that teaches you how to swim because you're no longer going to be afraid 

Michael Leung 52:41
Huh? 

Rich Bennett 52:42
of-- 

Michael Leung 52:43
Yeah. Hopefully, hopefully won't take me five years of that swim. I'll probably, I'll actually try to look for lessons already. But I keep postponing it and something I'm just like that. 

Rich Bennett 52:53
When you're eight, when you're-- 

Michael Leung 52:55
Cancel it now, but I 

Rich Bennett 52:56
it. 

Michael Leung 52:56
can't 

Rich Bennett 52:56
When 

Michael Leung 52:56
do 

Rich Bennett 52:56
you're ready, you'll know. I mean, it took me-- Jesus, no, that can't not be right. 

30 years? No. Almost 30 years before I got on a plane again. Because I have one bad experience and I refuse to ever fly again. And I just flew again for the first time since 95, two years ago. 

Michael Leung 53:25
Yeah, 

Rich Bennett 53:26
Wow. 

Michael Leung 53:26
that was a-- Yeah, that was a really bad turbulence. 

Rich Bennett 53:31
Uh, you could say that to the point to where I didn't get my seat belt put in put on in time. The plane was bouncing. I'm bouncing up and down to my seat. Somehow or another, I ended up in the guy's lap next to me. That's how bad it was. I said, Nope, that's it. I'm done. Never get anything is when I was in the Marine Corps. I mean, I would jump out of this shit. 

Michael Leung 53:54
I, 

Rich Bennett 53:56
I, 

Michael Leung 53:56
when 

Rich Bennett 53:56
I, I, 

Michael Leung 53:56
you're young, you do, you braver, right? So it's like, when you're young, you'll take pain, you'll take pain, but 

Rich Bennett 54:01
it's just that one bad experience. And then I, when I flew down, we flew from here to New Orleans for my wife's cousin's wedding and because I look at her like a niece, it's like, yeah, that's a Rebecca. I bet I got to go. I got to go, so 

Michael Leung 54:17
over 

Rich Bennett 54:18
and I'm glad I did and it was 

Michael Leung 54:20
I guess 

Rich Bennett 54:20
it was 

Michael Leung 54:21
your 

Rich Bennett 54:21
easy. 

Michael Leung 54:21
hands would find clawed to like the seat side deal. 

Rich Bennett 54:25
Yeah. 

Michael Leung 54:27
Still, still a step towards the 

Rich Bennett 54:30
Yeah, 

Michael Leung 54:30
right direction. I had really bad turbulence. It was very scary with the plane was flying in circles in Toronto. But it was two hours flying in circles with the helmet. So like, we're going to make an emergency landing at Rochester first that we were made landing there. But then it was like so scary. Like, the plane was shaking so much that everyone's hands are shaking, and then like kids are puking, the people are puking. And my ex is like laughing. I was like, were you laughing? Yeah, I was like, that's her way of like calm me down. 

Rich Bennett 55:01
right. 

Michael Leung 55:01
But she's like, I'm like, well, you won't be laughing if it's actually going now, right? So, but because of shaking like, boom, boom, boom, boom, boom. And it's like, oh, it actually felt like it was going to crash. I was like, oh, my God, but I still went on after it. But it was just, maybe it was not as bad as yours. Well, you know, the guy's laughing. 

Rich Bennett 55:16
Yeah, that was kind 

Michael Leung 55:17
what? 

Rich Bennett 55:17
of amazing. 

Michael Leung 55:18
Yeah. It was pretty bad. 

Rich Bennett 55:19
Yeah. Might not I mean, my knuckles were white from just because I was trying to hold on and I I. Yeah. 

Rich Bennett 55:39
Thank you for listening to the conversations with Rich But I hope you enjoyed today's episode and learned something from it as I did. If you'd like to hear more conversations like this, be sure to subscribe to the podcast so you never miss an episode. And if you have a moment, I'd love it if you could leave a review. It helps us reach more listeners and share more incredible stories. Don't forget to connect with us on social media or visit our website at ConversationswithRichbent.com for updates, giveaways, and more. Until next time, take care, be kind and keep the conversations Again, this is one. You know, it takes a lot to put a podcast together, together and my sponsors help add a lot, but I also have some supporters that actually help me when it comes to the editing software, the hosting, and so forth. There's a lot that goes into putting this together. So I want to thank them. And if you can please please visit their websites, visit their businesses, support them, however you can. So please visit the following Full full circle boards. Nobody does charcuterie, like full circle boards, visit them at fullcircleboards.com. Sincerely, Sincerely sincerely, so your photography, live in the moment, they'll capture it. And visit The Joppatan Lions Club, serving the community them visit them at www.copetownline-club. org. And don't forget to e at the end of "Japetown" because they're extraordinary.