Welcome to Connect the Dots!
Jan. 13, 2020

02: Customers - Who are they?

02: Customers - Who are they?

Episode 2: Customers - Who are they?

Today, we look at the basics of who customers are, the roles we play, and the importance of understanding them. Here is a quick run down of the topics we cover.

  • Definition: a person who purchases goods or services from another; informal - a person one has to deal with(dictionary.com)
  • Who is your customer?
  • What type of customer are you?
  • Are you a nice customer?
  • The importance of understanding your customer.

There are so many topics from this introduction to customers that we will expand on over time here with the Connect the Dots podcast. I look forward to those continued discussions.

Hit me up on social media and join in on the conversation.

Let's get ready to connect the dots!

XO, Heather

Social Links:

@msheatherbdot

@polkadotdesk

thepolkadotdesk.com

References:

https://thegood.com/insights/types-of-customers/

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