#72 Better listening: Tools to respond and NOT react with Carol & Trish

This week we are revisiting a popular episode from 2021 on concepts to choose to react or respond.

Consider the following :
A reaction is about the moment whereas a response is about the outcome.

Understanding how my emotions drive my decisions will improve relationships, productivity, and possibilities.

Tips from Trish
Mirroring:

• Starts with listening CAREFULLY to the other person.
• Or if you’re the first to speak, as a “learning” question to warm them up.
• “It’s obvious you’re upset. Can you tell me what’s wrong?”
• If they become angry or hostile, we can schedule a later time to talk.
• If they offer a calm response, we can take a slow deep breath and say,
• “Let me see if I’ve got that… you are angry because…” and then we ask “is there more?” They may have more, may not. We summarize and ask “have I got that right?”

BETTER LISTENING is really at the core with this example of reacting and responding in a way that can more successfully manage or control our emotions in the moment.

Meet your hosts of Connect Inspire Create

I am Carol, your goal accountability coach and the founder of Lisbon Retreats, offering creative business masterminds in Portugal and 1:1 strategy coaching packages for women entrepreneurs.

If you are dreaming of travelling to Portugal to focus on yourself and creativity for your business visit Lisbon Retreats for my upcoming retreat in September 2022.

Trish is a professional certified life coach who helps successful, determined people encountering an unexpected life struggle, to navigate their challenges, regain their resilience, and come out better on the other side than they were when they started. Both individual and group coaching programs. www.healthylifemindset.com

If you have a story to share with our audience contact us on our podcast site Connect Inspire Create

London's Writers Salon

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Hello from your host, Carol Clegg – your accountability business coach for women coaches, entrepreneurs and small teams!

As a coach or heart led entrepreneur, you know all the right tools and strategies to support your clients—but when it comes to applying them to yourself, it’s easy to get stuck. You might find it hard to prioritize self-care, stay motivated, or maintain a positive mindset, especially when juggling the demands of your business. That’s where I come in.

I love helping women reconnect with their own practices. Together, we’ll explore what’s getting in the way, reignite your motivation, and put the right tools in place to support your well-being.

Visit carolclegg.com for more details.

BOOK your ✅ 30-minute complimentary exploration call HERE

Let’s connect on LinkedIn and Instagram, or join my LinkedIn Group Flourish: A Community for Women Business Owners

Thanks for listening to Connect Inspire Create!

I'm your host, Carol Clegg, a Life Coach offering Gentle Accountability to help you navigate change, trust yourself, and create what comes next.

Through a blend of mindfulness, mental fitness, and gentle accountability, I help people find clarity around what matters most in this season of life, take meaningful small steps, and follow through with a little less pressure and more self-trust.

If something in today's conversation sparked an idea or a little curiosity about what might be possible for you, I'd love to connect.

Let's chat!

You're welcome to book a complimentary 30-minute conversation to explore where you are and what you'd like to move towards.

Explore my coaching and book a conversation: carolclegg.com

Thanks for being here and listening. I hope you leave with something that inspires you to pause, reflect, or take one small step forward.

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